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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

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7329 Garners Ferry Road, Columbia, SC 29209
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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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150 Reviews from our TripAdvisor Community

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Traveler rating
    79
    37
    19
    7
    8
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43
25
16
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
Level Contributor
1 review
4 of 5 stars Reviewed 2 days ago NEW

We were on our way to Orlando, Florida and decided to stop at about the half-way point to rest, get dinner and a good night's sleep. Not knowing this area very well, we stopped just off the highway at this Holiday Inn Express. The front desk attendant (Stefan) was most pleasant and helpful. He helped us find a nice restaurant... More 

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Louisa, Kentucky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms here are very clean and nice. The keys to our door didn't work the night we arrived and the front desk had to let us into our room after two keys and multiple attempts. Ended up being just a battery issue with the door. But the next morning the manager Kacie graciously discounted the room as we couldn't... More 

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Paulding, Ohio
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pretty Good hotel. Great customer service by the staff. Decent amount of parking, nice pool with free towels. Prime location right off the major highways in town. A few eating choices within walking distance of the hotel. Breakfast was great – but pancake conveyer belt machine was broken. Everything was very clean, but this is a bit older hotel. Still... More 

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Jacksonville, Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

This Holiday Inn was Nice, Clean , and Friendly Place to Stay. I have stayed there on more than one occasion and will return. Only downside breakfast not included, but you you do have choice of breakfast bar or ordering off menu.

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Gaffney, South Carolina
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 1, 2015

I was not overly impressed with this particular hotel. The rooms were clean, but the bathtub and shower were so slippery, we were afraid we would fall. We ended up standing on a towel in the shower. Also, the conference center at the hotel (Medallion Center) left a lot to be desired. Even though our conference had been booked for... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Roxanne51, Thank you for taking the time to leave us feedback during your business trip. It’s nice to know that you regarded our rooms to be clean. However, we apologize for the bathtub condition and staff service below par. Please accept our sincerest apologies for any inconvenience this aspect have caused. Please be assured that all the points you... More 

Oklahoma City
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 20, 2015

I have stayed at about every hotel near Ft Jackson. The Holiday Inn is the best bang for the buck. Staff is friendly and the location is great for the base. Lots of nice places to go near by as well. The breakfast was delicious. The Jacuzzi tub is excellent and very relaxing after a tough day.

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Hudson, Ohio
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 19, 2015 via mobile

This is one of the oddest hotel room we have ever stayed at. The room is spacious but clearly needs some redesigning. You walk in directly to the sleeping area with a king bed and comfortable bedding except the pillows were way too soft. Then there is an iron railing with a step down into a large sitting area with... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Kathy K, Thank you for taking the time to complete a review on your stay. I regret that the room set up and lay out did not meet your standard. Hence, we appreciate that you brought this to our attention. I assure you that every comment, no matter how small, is taken very seriously. We appreciate all guest feedback,... More 

Sumter, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 15, 2015

Great hotel, affordable, clean and very friendly and accommodating staff. When we arrived, staff were so accommodating and check-in was hassle free. The breakfast that they served was very awesome. The hotel itself is very accessible to restaurants, shops and other close by landmarks.

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Virginia Beach, Virginia
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 12, 2015

Hotel was clean ,the room and bath, spotless,extra large room with an area that is fenced off (actual fence) where you could put a rollaway, or crib. The breakfast buffet was great, with eggs,sausage,muffins,cereal,pancakes,toast,lots of stuff fresh and hot! However, the front desk is not watched very closely, although the staff was very nice, there were times that no one... More 

Was this review helpful? Yes 2
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

I am happy that you did enjoy your stay. Im sorry for the front desk was not at the desk at all times, we will make your stay better for you next time and hope to see you and your family again sometime soon. More 

Moorestown, New Jersey
Level Contributor
57 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 12, 2015

We arrived late, check in was a breeze, the room was really nice and spacious. Breakfast was very good and the entire facility from room to breakfast area to business center was clean. The hotel was unexpectedly stylish.

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MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

I am happy you enjoyed your stay with us and i do hope you come back to stay with us the next time you are in columbia. Have a blessed day. More 

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