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All 92 Columbia hotels

Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

2.5 of 5 Motel   |   7329 Garners Ferry Road, Columbia, SC 29209
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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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81%
Ranked #18 of 92 hotels in Columbia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
shumax Medina, Ohio
  • Overview
  • Reviews (120)
  • Photos (31)
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120 people have reviewed this hotel

Traveler rating
    68
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    13
    6
    4
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35
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Medina, Ohio
Top Contributor
71 reviews 71 reviews
41 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

On our way to HHI from Ohio, we had a reservation made through Travelocity for a hotel in Beaufort SC. At 10am at night, we decided to call to be sure they had it and to let them know that we wouldn't be in until midnight. They didn't even have our reservation! Further, they were completely sold out! Called Travelocity... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two days and wished it was longer. Staff was impeccable especially Kacie Ray, went way above any thing we have ever experienced. I would recommend you stay here over any properties in near Fort Jackson i by far.

Was this review helpful? Yes
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for staying with us. We are elated that you enjoyed your stay. We look forward to you all staying with us in the future. Have an awesome summer! More

Lynchburg, Virginia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

BUSINESS TRAVELER ALERT: This specific hotel has a policy to charge full-price for an unused room with prior evening or day-of cancellations. I and my traveling associate are IHG members and booked rooms at this hotel in May. The afternoon of our arrival we had to change hotels and called this hotel to notify them. The desk clerk required only... More

Was this review helpful? Yes 2
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for taking the time to review our property. We do understand your frustration with the cancellation policy but it is pretty standard in most branded hotels. We do our best to avoid situations like this by making the cancellation policy as clear as possible at the time of booking and through email confirmations. We also try very hard... More

1 review
5 of 5 stars Reviewed 3 weeks ago

The service was great especially from Kacie Ray she was very polite and always had a smile on her face. The cleanliness was great to I always came home to a clean room. The overall staff was very friendly and approachable. Will definitely be staying at this hotel when I visit the Columbia fort jackson area again.

Was this review helpful? Yes
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you very much for taking the time to review our hotel. We are excited to hear that Kacie Ray was able to provide excellent service along with the rest of the staff. Please do keep us in mind for your future visits to Columbia. More

Cosmopolis, Washington
1 review
5 of 5 stars Reviewed June 13, 2014

First of all this a very nice Holiday Inn Express (great accommodation's). The staff was very helpful and courteous as the lady on days (front desk) helped assist me with my laundry and Stacy on night shift was able to help with printing a receipt the night before. I would just like to say thanks to all of you making... More

Was this review helpful? Yes
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you so much for giving us an awesome review. We are glad that we could be of assistance and that you enjoyed your stay with us. We look forward to you staying with us. We hope you have an amazing summer! More

1 review
5 of 5 stars Reviewed June 9, 2014

Great place to stay! Very comfortable and well located! Kacie was a great help! The rooms were very nice and I was here for military school breakfast was also good! There is no complaints I spent a month here and had no issues

Was this review helpful? Yes
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for writing this review. We appreciate you staying with us and we're glad you enjoyed your stay. We look forward to you staying with us again in the near future! More

Columbia, South Carolina
1 review
2 of 5 stars Reviewed June 9, 2014

We had to attend funeral on short notice nearby and ended up staying here for quick overnight. There were at least a half dozen hotels in close proximity so we simply chose this as it was most convenient as it was already after 8 pm. Check in was fine w/out a reservation - nobody was there. Our room had two... More

Was this review helpful? Yes
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for writing this review. We apologize that you weren't completely happy with your stay. We hope that you will choose to stay with us in the future. Have a great week! More

Fort Carson, Colorado
1 review
5 of 5 stars Reviewed June 3, 2014

Steven helped me out on his own time and fixed my issue in about 3 mins. The issue had been on going for two days before he stepped in. The jacuzzi in my room would not turn on, a maintenance worker came to look at it and said that it was above his level. He said that he would put... More

Was this review helpful? Yes
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for writing this review. We are glad that you enjoyed your stay and elated that Steven was able to quickly solve your problem. We look forward to you staying with us in the future! Have a great week! More

Aiken, South Carolina
2 reviews
5 of 5 stars Reviewed May 29, 2014

This was an overall nice hotel . It was very clean and modern. The beds were extremely comfortable. The breakfast bar was ok nothing to brag about. We did not use the pool or gym. The attendant was very nice though. I would stay here again if I had to.

Was this review helpful? Yes
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for writing this review! We are elated that you enjoyed your stay with us! We look forward to you staying with us in the future. More

1 review
5 of 5 stars Reviewed May 28, 2014

Front desk help was very helpful and made sure any questions or issues we had were taken care of. Her name is Bailey. She insured that we were aware of the military contract policy so that we did not have to pay out of pocket.

Was this review helpful? Yes
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Thank you for writing this great review. We are happy that you enjoyed your stay! Enjoy your summer! More

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Additional Information about Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

Address: 7329 Garners Ferry Road, Columbia, SC 29209
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbia-Fort Jackson 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Columbia-Fort Jackson
Holiday Inn Columbia
Holiday Inn Express Columbia
Columbia Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in Columbia #22 Romantic Hotel in Columbia
Hotel Class
Official Description (provided by the hotel)
Columbia hotel is surrounded by businesses and attractions. The Holiday Inn Express Hotel and Suites of Columbia-Fort Jackson, located 14 miles from Columbia Metropolitan Airport (CAE) and 5 miles from the CLB Amtrak Station, puts you only minutes away from the major business and culture districts of Columbia, SC. Business travelers lodging in this Columbia hotel are less than five miles from the Vista and Five Points business districts as well as the State Capitol. You'll find our Columbia hotel is one of the closest accommodations to both Fort Jackson and the University of South Carolina. Both the Columbia Metropolitan Convention Center and the hotel's three meeting rooms are available for you to host an event while traveling. The area offers a vibrant cultural life. You can check out the art galleries in Five Points or relax at Finlay Park in the Vista near our Columbia hotel. Downtown Columbia hosts multiple art shows, free concerts, and cultural events throughout the year. You'll also find the peaceful Riverfront Park ,as well as Riverbanks Zoo and Botanical Gardens within seven miles of the hotel. This Columbia hotel shows you true southern hospitality by offering amenities such as a 24-hour convenience store and an indoor, heated pool and whirlpool. You'll enjoy a complimentary hot breakfast bar and a 100% non-smoking hotel room when you stay at the Columbia, SC Holiday Inn Express hotel. ... more   less 
Number of rooms
100

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