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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

2.5 of 5
7329 Garners Ferry Road, Columbia, SC 29209
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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
Ranked #27 of 92 hotels in Columbia
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72 reviews from our community

    Trip type
Traveler rating
    38
    19
    10
    2
    3
Date Rating
Columbia, South Carolina, United States
1 review
5 of 5 stars Reviewed May 16, 2013

When I enter the hotel, I was greeted by Tamara. She was very pleasant and helpful. She told me all the amenities that the hotel has to offer and things to do in the city. Also she gave me a list great restaurants that I might enjoy. The rooms was nice, clean,, fresh, and the maids supplied me with everything... More

Was this review helpful? Yes
Macon, Georgia
1 review
5 of 5 stars Reviewed April 12, 2013

The front desk representative, Lincoln was great. He anticipated my needs and lead me in the right direct. He helped with room selection, directions and Columbia offers being that I was not aware of the city and as a service member I appreciated his professionalism. The entire staff here was great and seemed to care about the client. They worked... More

Was this review helpful? Yes
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review
May 8, 2013

Dear CMBolder, We truly appreciate your honest feedback of our hotel. It is refreshing to hear when our guests have a positive experience with our staff and facilities. We look forward to your next stay with us and the opportunity to extend another great experience. We hope that all your hotel stays, wherever they are, offer the same satisfaction. Warmest... More

Newton, Alabama, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 11, 2013

So not only is this book early and save option not refundable. But now I know it is a total SCAM. How you ask? Well because I booked 45 days early and I got a rate of 135/night, but come to think now only 28 days out the room is 30 dollars cheaper a night? So much for the guaranteed... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review
April 25, 2013

Dear Jesse G, Thank you so much for your review of our hotel. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. It is with regret that you were unhappy with the service received and the rate you had was not at par with... More

raleigh, nc
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

I was there for 2 nights recently and would recommend it to travelers to Columbia. Make reservations early because it fills up fast being in a military town! My room was clean and I enjoyed having a couch to sit and watch TV.

Was this review helpful? Yes
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review
May 8, 2013

Dear kjbelair, We thank you for your feedback of our hotel and your recommendation to other travelers. We use guests reviews like yours to improve our services. We look forward to your next stay with us and hope we can extend an even better experience. Thank you again for staying with us. Warmest Regards. More

Brooklyn
1 review
5 of 5 stars Reviewed March 28, 2013

I travel a lot for work and staying at this Holiday Inn Express was one of the most pleasant experiences. When I first walked in I was greeted by the very friendly and helpful Herbert. The room was clean, the bed was comfortable, and the food was good. I will definitely stay at this hotel again.

Was this review helpful? Yes
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review
May 8, 2013

Dear Sabrina W, We would like to thank you for your feedback of our hotel. Your feedback helps us understand our guests and improve our service. It is always great to have one of our staff members recognized for his or her customer service. We hope you will visit us again so that we may extend an even better experience.... More

Irving, Texas
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 26, 2013

Inside was beautiful. They were doing alot of painting while we were there. Our room was beautiful. Very clean, beds were comfortable. Indoor pool no hot tub. We used the washing machine. One was broken, there are only 2. Front desk gave change. Breakfast was the normal not great eggs, oj tasted funny like generic. Staff was very nice and... More

Was this review helpful? Yes
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review
May 8, 2013

Dear Irving_TexasAnneB, We appreciate your feedback from your stay with us. It means so much to have reviews from our customers so that we may continuously improve our service and facilities. We hope that you will consider staying with us again in the future so that we may extend an even better experience. Thank you again for your stay. Warmest... More

Easton, Pennsylvania
1 review
4 of 5 stars Reviewed March 20, 2013

I travel a lot for work, and HoliInns are my choice for hotels. So when i say, "this is the most beautiful Holiday Inn Express" i have a lot of expierence here. From the lobby to the eating area to the rooms themselves, everything about this hotel says, "we give you 5 star looks for 4 star prices." What‘s even... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review
April 9, 2013

Dear kevin c, Thank you so much for taking the time to leave us your feedback, we value your loyalty to our brand and hotels. We appreciate the kind words about our hotel, beautiful interior and exterior and staff being helpful, king and courteous. Our staff members are truly the heart of the hotel and we are glad it's being... More

Port Orange, Florida
1 review
5 of 5 stars Reviewed March 19, 2013

I attended a recent graduation at Fort Jackson and had to spend the night before. I booked this hotel from their site online. I have stayed at Holiday Inn Express hotels before but never one this nice and clean. I thought that it was brand new but found out that it had actually been there for several years. Kind, helpful... More

Was this review helpful? Yes
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review
May 8, 2013

Dear Jerry F, We would like to thank you for your feedback of our hotel. Your feedback helps us understand our guests' needs and continually improve our service. It is always great to hear our staff members have provided great customer service. We take pride in appearance and cleanliness and would like to thank you for your kind comments on... More

League City, Texas
1 review
5 of 5 stars Reviewed March 15, 2013

I'm a military veteran and a DOD employee. I've traveled many times over the years and I can count on one hand how many times I've had good service at a hotel as well as customer friendly staff. I found this hotel to be one of the best and there were two employees that went above and beyond the standard... More

Was this review helpful? Yes
MGRHIE, Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review
May 14, 2013

Dear Bryan N Liz W, We would like to thank you for providing your feedback of our hotel. Guest reviews like yours help us understand our guest's needs and continue improving our services. When we travel, the best parts of the trip are the people we encounter and the experiences we have. We are glad to hear that two members... More

Maryland
1 review
1 of 5 stars Reviewed February 11, 2013

My family and I stayed at this hotel to attend a military graduation. When we arrived I was informed that my reservations had been cancelled because there was a problem with my card. I didn't receive a telephone call or email stating there was an issue with my card. So of course I was not pleased to find out we... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review
February 26, 2013

Dear Dissatisifed C, Thank you for taking the time to complete a review on your stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being... More

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Additional Information about Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

Also Known As:
Holiday Inn Express Hotel And Suites Columbia-Fort Jackson
Holiday Inn Columbia
Holiday Inn Express Columbia
Columbia Holiday Inn
Address: 7329 Garners Ferry Road, Columbia, SC 29209
Phone Number:
Region: United States > South Carolina > Columbia
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotels in Columbia
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Columbia hotel is surrounded by businesses and attractions. The Holiday Inn Express Hotel and Suites of Columbia-Fort Jackson, located 14 miles from Columbia Metropolitan Airport (CAE) and 5 miles from the CLB Amtrak Station, puts you only minutes away from the major business and culture districts of Columbia, SC. Business travelers lodging in this Columbia hotel are less than five miles from the Vista and Five Points business districts as well as the State Capitol. You'll find our Columbia hotel is one of the closest accommodations to both Fort Jackson and the University of South Carolina. Both the Columbia Metropolitan Convention Center and the hotel's three meeting rooms are available for you to host an event while traveling. The area offers a vibrant cultural life. You can check out the art galleries in Five Points or relax at Finlay Park in the Vista near our Columbia hotel. Downtown Columbia hosts multiple art shows, free concerts, and cultural events throughout the year. You'll also find the peaceful Riverfront Park ,as well as Riverbanks Zoo and Botanical Gardens within seven miles of the hotel. This Columbia hotel shows you true southern hospitality by offering amenities such as a 24-hour convenience store and an indoor, heated pool and whirlpool. You'll enjoy a complimentary hot breakfast bar and a 100% non-smoking hotel room when you stay at the Columbia, SC Holiday Inn Express hotel. ... more   less 
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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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