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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

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7329 Garners Ferry Road, Columbia, SC 29209
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Columbia-Fort Jackson
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155 Reviews from our TripAdvisor Community

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Traveler rating
    82
    38
    20
    7
    8
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45
26
18
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grosse Ile, Michigan
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Quiet, nice rooms, clean and friendly staff! Breakfast was very good! Even Pancakes in the evening they offered thru August! Good price! Nice location and everything new around it! Close Mexican Dining and subway in walking distance! Will stay there again when in that area!

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Charleston, South Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was greeted by name and thanked for being a dedicated IHG Member. The room was well beyond my expectation, and I would stay there again if I had to go to Columbia for anything in the future. The staff was very friendly, with plenty of parking on property, and it was nice seeing the security guard out patrolling the parking... More 

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Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place. We had a suite. They had a ceiling fan. Plenty of outlets for charging electronic devices. Breakfast was good.Friendly service. We were on our way to New York. The stay was comfortable. Room was clean.price was less than the one across the street. The bed was really comfortable. Slept well.

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Canton, Ohio
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 22, 2015

I stayed here with my family on our trip to Hilton Head Island from Ohio. It was easy to get to from the highway. I was greeted quickly for the desk staff. Our room was ready on arrival. We found the room to be very nice with 2 double beds and a small lounge area. There are plenty of restaurants... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 8, 2015

Pool was dirty!! And cold, not heated as qas stated. King room was alright. Told front desk clerk and she said no the pool isn't dirty its just stained. We have had a pool and know the difference. And said there was nothing they could do about the temp which was really cold.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Dawn C, Thank you for taking the time in posting a review about our property on TripAdvisor. We are glad to learn that you were pleased with your room accommodations. We regret to know though, that we fell short of your expectations with regards to the pool area. We are sorry for the disappointments you had with the pool.... More 

Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

We were on our way to Orlando, Florida and decided to stop at about the half-way point to rest, get dinner and a good night's sleep. Not knowing this area very well, we stopped just off the highway at this Holiday Inn Express. The front desk attendant (Stefan) was most pleasant and helpful. He helped us find a nice restaurant... More 

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Louisa, Kentucky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2015

The rooms here are very clean and nice. The keys to our door didn't work the night we arrived and the front desk had to let us into our room after two keys and multiple attempts. Ended up being just a battery issue with the door. But the next morning the manager Kacie graciously discounted the room as we couldn't... More 

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Paulding, Ohio
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 1, 2015

Pretty Good hotel. Great customer service by the staff. Decent amount of parking, nice pool with free towels. Prime location right off the major highways in town. A few eating choices within walking distance of the hotel. Breakfast was great – but pancake conveyer belt machine was broken. Everything was very clean, but this is a bit older hotel. Still... More 

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Jacksonville, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

This Holiday Inn was Nice, Clean , and Friendly Place to Stay. I have stayed there on more than one occasion and will return. Only downside breakfast not included, but you you do have choice of breakfast bar or ordering off menu.

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Gaffney, South Carolina
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 1, 2015

I was not overly impressed with this particular hotel. The rooms were clean, but the bathtub and shower were so slippery, we were afraid we would fall. We ended up standing on a towel in the shower. Also, the conference center at the hotel (Medallion Center) left a lot to be desired. Even though our conference had been booked for... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Roxanne51, Thank you for taking the time to leave us feedback during your business trip. It’s nice to know that you regarded our rooms to be clean. However, we apologize for the bathtub condition and staff service below par. Please accept our sincerest apologies for any inconvenience this aspect have caused. Please be assured that all the points you... More 

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