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All 93 Columbia hotels

Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

2.5 of 5 Motel   |   7329 Garners Ferry Road, Columbia, SC 29209
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Ranked #24 of 93 Hotels in Columbia
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
KFCooper0518
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135 reviews from our community

Traveler rating
    73
    33
    15
    7
    7
See reviews for
37
23
15
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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1 review
1 of 5 stars Reviewed yesterday NEW

Description is not accurate I paid for a suite on this website and arrived at the hotel and had to pay a extra $50 more for the actual room i wanted plus i had to pay tax twice don't purchase on this website

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

When reserving a room for the Kentucky/Gamecock game-we booked a king suite at Days Inn for $180. Called on the day we were expected to arrive, both whirlpool rooms were broke. cancelled our reservation immediately. called the holiday inn express. talked with Tamara who helped us get the room we wanted. had a few very minor issues (coffee pot not... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

While attending my son's basic training graduation and family day i stayed at this hotel. i was on one of the upper floors nice clean rooms, check in was easy and effortless hotel is located near highway easy to access. I would definately recommend this hotel.

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Dania Beach, Florida
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

A good, but dated Holiday Inn. Near Ft Jackson and a lot of shops, and restaurants. Close to I-77 exit. Good breakfast, clean rooms and service was good also. Will stay again for sure! Value wise a good choice.

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Jacksonville, Florida
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2014

I had several options within the area (less $$ as well) but decided to stay here. Overall, not bad but the room did have a slight mildew smell. For one night its practical but not cheap. I think its over priced for the room quality. The unit was a decent size though. It did have a small fridge, microwave. A... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Charles C, Thank you for your recent stay with us and for reviewing our property. I am delighted to hear that you found our staff friendly and accommodating. On the other hand, please accept our sincerest apologies for any inconvenience the condition of the room may have caused you. We greatly appreciate your feedback as this gives us the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014 via mobile

I have been staying here for an army school and I would not want to stay anywhere else. Breakfast in the mornings are delicious and the room service leaves everything spotless. The front desk is so helpful I went down there when I lost my key card and I believe her name is Kacie, she helped me out right away... More 

Was this review helpful? Yes 1
Fort Hood, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 21, 2014

I stayed at this hotel for a few days last week and I've never had such horrible service before. Once I got there I was met by a girl name Casey, Kacie (however you spell it) and she wasn't polite at all. I'm not sure where all of these great reviews from her are coming from but she's about 95%... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Issabelle J, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Morganton, North Carolina
Top Contributor
62 reviews 62 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 18, 2014

This Holiday Inn is very nice. A lot of Military stay at this location so it stays booked. The rooms are very nice, very clean. They have unique layouts if you get rooms with pull out sofas that are really nice.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

Dear Jeannie L, Thank you very much for taking the time to share your comments online. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you found our hotel and rooms up to your liking. It is always motivating on our end to receive commendable feedback from our valued... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014 via mobile

I arrived during morning rush hour and it was insane. Luckily I had a server named Shadai, interesting name I must say. The service was amazing though. I would come to the holiday Inn just for breakfast for that kind of service again every day of the week.

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2014 via mobile

I stayed one night with my family. All night long there were people yelling and carrying on so little to no sleep for my family and me. Then the next morning we go down for breakfast and we get down there at around 9:20 and they have already started putting away some items of breakfast and put away ingredients to... More 

Was this review helpful? Yes 1
MGRHIE, Front Office Manager at Holiday Inn Express Hotel & Suites Columbia-Fort Jackson, responded to this review

We at the Holiday Inn Express would like to thank you for your stay. We also apologize for the inconvenience you experienced during your stay. We hope that you can definitely come back to stay with us for we will make sure that you stay will be exceptional. More 

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Additional Information about Holiday Inn Express Hotel & Suites Columbia-Fort Jackson

Address: 7329 Garners Ferry Road, Columbia, SC 29209
Phone Number:
Location: United States > South Carolina > Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbia-Fort Jackson 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel And Suites Columbia-Fort Jackson
Holiday Inn Columbia
Holiday Inn Express Columbia
Columbia Holiday Inn
Hotel Style:
#18 Business Hotel in Columbia

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