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All 54 Charleston hotels

Charleston Marriott

3.5 of 5
170 Lockwood Boulevard, Charleston, SC 29403 (Formerly Charleston Riverview Hotel)
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Ranked #40 of 54 hotels in Charleston
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380 reviews from our community

Traveler rating
    127
    138
    61
    42
    12
See reviews for
Families
76
 
Couples
141
 
Solo
24
 
Business
88
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed June 16, 2013 NEW via mobile

My husband and stayed here for our anniversary trip and booked it last minute due to our other hotel that we orginally booked was too far away from downtown Charleston.This was just literally a two minute drive from downtown and near the water. We got a room quickly and without annoying hassels that happen when you book at the last... More

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progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
June 18, 2013

Thank you for the comments and Happy Anniversary...I enjoy hearing about staff exceeding expectations on service and will pass on your comments about our valet/bell service to our Front Office Manager...Thank you very much and look forward to having you back next June for your anniversary! More

NE PA
2 reviews
5 of 5 stars Reviewed June 15, 2013 NEW

Every staff member we encountered at this hotel during our weekend stay was extremely friendly, positive, and helpful. Our request for a top floor quiet room was easily granted. The girl checking us in was super helpful with restaurant tips and even had a surprise tray of champaigne and chocolate covered fruit sent up to our room with a card... More

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progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
June 16, 2013

Fantastic!!!...We strive to be an excellent service hotel and your comments are exactly what I hope all our customers experience. Thank you very much for sharing your experience and Happy Anniversary!!!! Have a great summer... More

Greensboro, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 8, 2013

I posted a review of this hotel on Jan 13, 2013 regarding a stay in May 2012. Fortunately, there have been improvements in the quality of food in the Concierge lounge and there were no incidents of dirty dishes left outside of my room when I checked in. However, to assure that my stay would go as planned I contacted... More

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progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
June 14, 2013

Thank you for your feedback about your visit and your loyalty to Marriott as a Platinum Rewards member. I can assure you, we strive to be an excellent service hotel and Mr Allen (our Front Office Manager) is one of the best. Thank you for the detailed comments and I apologize for the oversight about your recent visit and the... More

Rome, Italy
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2013

Our son got married June 2 and while we didn't have the wedding at the Charleston Marriott, the entire party stayed there. And we could not have chosen a better venue. Brittany Wright checked us in and made certain that we were accommodated in a room that included an adjoining room for entertaining friends and family. We had not ask... More

Was this review helpful? Yes 1
progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
June 9, 2013

Thank you very much for sharing your experience and the feedback about our services & Brittany. We work hard to provide great customer service and its always great to hear the positive news about our efforts...thank you very much and I will share your experience with Brittany! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013 via mobile

I didn't fill out my room service page correctly, but Nikita made three trips anyway to get me exactly what i wanted. He did it with a real smile. I am picky, but that didn't phase him. The kitchen staff did exactly what i wanted too.

Was this review helpful? Yes 1
progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
June 4, 2013

Thank you for taking the time to share your comments about service from our staff member - Nik. He does an excellent job for us and I will be sure to pass on your comments. Thank you very much and hope to see you again. More

Knoxville, Tennessee
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 30, 2013

Stayed here four nights and had two rooms over the Memorial Day holiday. The entire staff was very friendly during the entire stay. The front desk clerk, I believe her name was Mara, that checked us in was very friendly and helpful being our first time to Charleston. The hotel is located downtown along the bay next to the baseball... More

Was this review helpful? Yes 1
See 5 more reviews by 68ScottG for Charleston
progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
June 1, 2013

I am happy to hear you enjoyed your first visit to Charleston and our hotel. I appreciate the kind words about our service and will pass on to Marra in our Front Office. Have a wonderful summer and hope to see you again in the future...thank you! More

Chattanooga, Tennessee
Top Contributor
50 reviews 50 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 30, 2013

First, we went to the Marriott Courtyard since that's where we thought Marriott had us booked which is only a few blocks down from the Marriott. The hotel accommodated our early check in at noon to allow us to attend a wedding. Upon check in, the front desk changed our room to a waterfront room with a balcony since we... More

Was this review helpful? Yes 1
See 4 more reviews by jjcain for Charleston
progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
June 1, 2013

Thank you for your feedback about your recent visit to our hotel. I'm happy to hear you appreciated the service...we strive to be an excellent service hotel. We are also in process of upgrading our TV signal to HD and we just completed the renovation of our pool and courtyard areas...Hope to see you again in the future. Thank you More

pittsburgh
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 28, 2013

If you stay at this hotel, try to get a room at the end. It overlooks the bay. I was here for a conference, so was trapped inside for many meals. The restaurants here are ok, but no more than that. If you can get away and taste some of the food for which the city is famous, do that.... More

Was this review helpful? Yes 1
progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
June 1, 2013

Thank you very much for sharing your experience at our hotel...we're glad you enjoyed your stay and our service was excellent...thank you and have a great summer! More

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2013

I went to Charleston and was attending a wedding and they reserved rooms at the Marriot for our party! It's a very nice hotel and close to downtown a real nice walk but they have shuttle s all the time! I liked the hotel very well with good overall service and hospitality! A nd great beds!!

Was this review helpful? Yes 1
progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
May 29, 2013

Thank you for sharing your experience at our hotel...sounds like you had a very enjoyable visit and wedding celebration went well. Have a great summer and hope to see you again at Marriott Charleston! More

Prospect, Connecticut
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 21, 2013

I recently stayed here for a professional conference. The facility is easy to get to, the rooms are ample, the staff is friendly and the food is good. The view from the upper floors is incredible and the hotel is convenient to the historic district. Overall a nice place to stay.

Was this review helpful? Yes 1
progersCharlestonSC, General Manager at Charleston Marriott, responded to this review
May 23, 2013

Thank you for taking the time to share your feedback about your visit to our hotel and your conference. I appreciate the kind words and will share with our staff. Thank you very much! More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Historic district(32)
  • Very nice(30)
  • Ashley river(11)
  • Front desk staff(7)
  • Great time(6)
  • Concierge floor(4)
  • FREE parking(4)
  • Would definitely stay(4)
  • Downtown area(3)

Additional Information about Charleston Marriott

Address: 170 Lockwood Boulevard, Charleston, SC 29403 (Formerly Charleston Riverview Hotel)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Romantic Hotels in Charleston
#35 Business Hotels in Charleston
#36 Family Hotels in Charleston
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Rediscover your senses at one of the finest hotels Charleston, South Carolina has to offer -- Charleston Marriott! Enjoy our Charleston, South Carolina hotel's beautiful redesigned guest rooms and suites coupled with supreme service and sophistication. Conveniently located among hotels in Charleston, SC near historic downtown, Charleston Marriott boasts easy access to the Charleston Airport. Spacious, stylish and alive with color & energy, all of our hotel's Charleston, SC rooms feature high-speed Internet access, dual-head shower massager and granite vanity. Enjoy a sensory dining experience at Saffire Restaurant & Bar, serving innovative American-fusion cuisine for breakfast, lunch and dinner. Visit Aqua Terrace, a rooftop lounge, offering cocktails with brilliant views of the Ashley River. Relax in our landscaped courtyard,newly re-designed heated saline pool or workout in our state-of-the-art fitness center. Our hotel features 50,000 sq ft of event space that is ideal for conventions, meetings, weddings and other social events. ... more   less 
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Also Known As:
Charleston Marriott Hotel Charleston
Charleston Marriott Hotel
Marriott Charleston

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