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All 57 Charleston hotels

Charleston Marriott

3.5 of 5 Hotel   |   170 Lockwood Boulevard, Charleston, SC 29403
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Ranked #39 of 57 Hotels in Charleston
A recent review
4 of 5 stars reviewed 3 days ago
tyde1 Victoria, Canada
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660 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The Marriott hotel was beautiful, Wonderfully decorated for Christmas and the décor in general is beautiful. The staff is very friendly and helpful. There is a shuttle to town for a cost but you can use it many times in the day and it is a quick drive. The city itself is so charming and the locals friendly and so... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Dear tyde1, Thank you for the flattering review! We are so glad you had a great experience, and I love the fact that our associates were able to add more value to your stay with us. We are pleased to hear that you liked our modernized hotel and the "seasonal decor". We appreciate you mentioning about the scheduled shuttle service and... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Everyone from the bellman to the front desk to the bar was wonderful. They went out of their way to make sure we had everything we needed. Philip drove us into town and kept us entertained. Our room was great--with a beautiful view. Perfect pre-Christmas getaway!

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day Hlmeadors, Thank you for your fabulous review of the Charleston Marriott and we are glad you had an ideal pre-Christmas getaway. It is a pleasure to know that my team was brilliant in making your visit enjoyable and was on hand for short notice requirements. I am delighted that Philip's guided tour to the Historic Downtown was very entertaining... More 

Midwest
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Charleston Mariott has no running water in the ENTIRE hotel since 11:40 pm December 10, 2014. Not a single drop of water comes out of the bathroom faucet or shower and ALL of the toilets are also useless. The hotel made no effort to alert the guests. We had to call the front desk and ask what happened. They said... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Dear Guest, I regard your feedback with great concern. Yes, we did have a water shutoff which was unexpected, and I do apologize for not putting up a signage regarding this. I am also sorry that you were disappointed with my associates for their lack of attention to your concerns and agree that they should have offered to bring water... More 

New York City, New York
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, the level of service at this hotel was remarkably high. The front desk staff and cleaners seemed very well trained in proper customer service and overall friendliness. Second, the room was very clean and the bed was comfortable. I did not agree with the other reviews that stated the hotel was "tired" or outdated. Perhaps the room I stayed... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day Melanie J, Your recognition of our staff is much appreciated and I am glad to see that the services provided by them left such a wonderful impression on you and your husband. We are also pleased to know that you were impressed with our accommodations. However, we are sorry that you were a little disappointed with the location... More 

Smithtown, New York
Contributor
17 reviews 17 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While planning our October trip to Charleston, we were hard pressed to find accommodations that were reasonably priced and convenient. However, seeing that the Charleston Marriott cost more than we wanted to spend, it was more highly rated than other hotels, so we took our chances, hoping that this hotel would be of the same calibre as other Marriott properties.... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day msmilow, I was sorry to read that we fell short of providing you with an excellent lodging experience during your stay with us. First of all, let me thank you for your kind comments about my staff. I’m glad that they were attentive to your needs during your stay with us. I agree with you regarding your observation... More 

Jersey Shore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had the pleasure of a business trip to Charleston a short time ago. The Marriott rooms were clean and comfortable, the hotel itself is older but well maintained. Staff were excellent, very helpful and pleasant. Only complaint was the food was so-so. All in all I'd give it a 90+.

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day jerseygirl044, Thank you for the wonderful review and taking time to share your experience with your fellow travelers online. I was delighted to read that your business visit turned out to be an awesome pleasure trip. I am also happy to learn that my associates met all your needs and expectations and our location turned out to be... More 

Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Perhaps it was the time of the year, however, given the large number of family & friends who booked rooms here for a family wedding, we expected this hotel to be a bit more prepared. Concierge services are not available on weekends, but they do provide 2 complimentary breakfast buffets each day of your stay. Unfortunately we booked two rooms... More 

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

I appreciate you taking the time to share your experience at our hotel. I am sorry that you were disappointed with your rooms and would like to share that we are in the process of completing refresh of all our guestrooms, lobby, restaurant, elevators and meeting space. We have already reviewed the issue with bartender and addressed the level of... More 

Gilford, New Hampshire
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A stunning and spavinous lobby greets you and is harbinger of things to come. Friendly valet and checkin, superb restaurant and concierge level amenities. View of harbor is nice and nearby beautiful old Charleston is alluring. Very friendly clientele

Was this review helpful? Yes
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing the Marriott Charleston for your recent stay and for sharing your experience. I am pleased to hear that you loved our facilities—from our Front Desk to the lobby, the restaurant to our serene location right across the river and the proximity to downtown Charleston. I really appreciate you acknowledging the exceptional hospitality provided by my team—from... More 

Winnsboro, South Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

While attending a Transition Conference, I receive excellent service from all the employees but a few went above and beyond their jobs to make my experience very pleasant. SHOUT OUT to Jennifer S., Jeanette (front desk) and Troy B.(concierge) for the satisfying stay and great restaurant suggestions.

Was this review helpful? Yes
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing to stay with us on your recent visit to attend the Transition Conference. I appreciate you taking the time to share such wonderful comments about the staff at the Marriott Charleston. Our associates are truly are our assets, and I’m particularly proud of Jennifer, Jeanette and Troy for having left such a positive lasting impression on... More 

Massachusetts
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 21, 2014

Located a short but un-walkable distance from the historic area and downtown, this hotel has a staff that tries very hard and that is unfailingly cheerful. My room was clean, the bed was comfortable, and everything worked. The room service menu was not large, but was well priced. I greatly appreciated the small sundries shop in the lobby and there... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing Marriott Charleston for your recent stay. I appreciate that you took the time to recognize how friendly our staff is. It was my pleasure to read that you were very satisfied with your room, the comfortable bedding, and that everything was in good working condition. We always try to be competitive in our prices, whether it’s... More 

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Additional Information about Charleston Marriott

Address: 170 Lockwood Boulevard, Charleston, SC 29403
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charleston Marriott 3.5*
Number of rooms: 341
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Also Known As:
Charleston Marriott Hotel Charleston
Marriott Charleston
Hotel Style:
#33 Business Hotel in Charleston
#37 Family Hotel in Charleston

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