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All 54 Charleston hotels

Charleston Marriott

3.5 of 5 Hotel   |   170 Lockwood Boulevard, Charleston, SC 29403
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69%
Ranked #40 of 54 hotels in Charleston
A recent review
4 of 5 stars reviewed 2 days ago
Bootravel01 New Jersey
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564 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
New Jersey
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived at the hotel earlier then expected so we had to wait for a room. The front desk staff especially Andrew tried very hard to get a room ready for us ( as we were tired after a long drive). I love the location. It has free parking and is a quick shuttle ride to the market and downtown... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here back in March of 2014 and decided to stay here AGAIN in July because of the amazing customer service and friendly people at this location. If you are lucky enough to meet one of the kindest people upon check-in, Matt from Boston. . . You are in for a treat! People like him are why I will... More

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HotelMngerGM, General Manager at Charleston Marriott, responded to this review

Thank you for returning to the Charleston Marriott for your stay once again. The best compliment a guest can give is to return to the hotel they love staying at, and also sharing their experience with others. We continually strive to provide our guests the most memorable experience and your comments show that we are upholding this standard.Thank you for... More

Lincoln, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent 4 nights here. Room was comfortable and quiet with 2 queen beds, flat screen t.v., desk, coffee maker, refrigerator. The toiletries were plentiful and maid service was very good. We had several meals in the restaurant which were reasonably priced with good but slightly limited selection. Concierge service was excellent. We took the shuttle downtown once but used... More

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HotelMngerGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing our hotel for your multiple nights stay. It is great to hear that you, like so many others, were satisfied with your room, comfortable bedding, and cleanliness.We hope to see you again in the near future when in Charleston. Sincerely, Patrick Rogers General Manager Charleston Marriott More

Savannah, GA
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This maybe one of the better choices in Charleston. Large hotel. Had no problem checking in. Here are the Advantages: Perfect location if you are visiting the Citadel. Across from Marina. Very quiet. The staff was very helpful and friendly. One of the best hotel restaurants I have found. I am not kidding! The food at lunch and dinner in... More

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Charleston Marriott, responded to this review

I was pleased to hear you enjoyed your stay at the Charleston Marriott. Thank you for sharing your experience about our hotel's restaurant, Saffire. We take pride in our service and a seasonal menu offering food of the highest quality. I will pass on your gracious comments to our Food & Beverage staff and let them know their efforts are... More

Lugoff, South Carolina
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

I know this hotel has been in business for several years, but it's as if it's the first time they've ever had guests. Check-in is unbelievably slow! The worst I have ever encountered! I don't care how nice the rooms are I'll never stay in a Marriott brand again!

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Detroit, Michigan
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I had a wonderful stay for the 2014 Deleston/smalls family reunion. After reading multiple reviews I was a little nervous but the hotel was fantastic. At check-in I was greeted with a warm reception, given my keys, and additional information. The room was not the best I had been in but it was clean and nice in appearance. The fitness... More

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HotelMngerGM, General Manager at Charleston Marriott, responded to this review

Thank you for your wonderful words regarding your stay at the Charleston Marriott. It was a pleasure to read that we were able to meet all of your expectations. I am so glad that you took the time to recognize how friendly our staff is - they work very hard to provide a memorable experience for all of our guests.... More

Louisville, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We chose this hotel for a one night stay before embarking on a cruise. This hotel looks new in the pictures however our rooms were dated and dirty. The bedding appears to new however the carpet is old and our 3 rooms were not clean. Someone else's sock was left behind at the base of our bed which was a... More

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HotelMngerGM, General Manager at Charleston Marriott, responded to this review

On behalf of the entire Housekeeping team, please accept our sincere apologies for the cleanliness issues you had during your stay. Our housekeeping staff take great pride in what they do daily and we also have processes in place where our housekeeping leaders double check every room prior to it's occupancy by the next guest. We fell short in our... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Stayed two nights in July. Room was not very clean, found hair in the sheets. Had the sheets changed, more hair left behind by housekeeping. After second sheet change, bed top sheet was made with a fitted bottom sheet withe the ends torn open. Front desk addressed the issues ok, but this shows larger issues. Hotel has seen better days... More

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HotelMngerGM, General Manager at Charleston Marriott, responded to this review

On behalf of the entire team of the Charleston Marriott, I would like to offer my sincerest apologies for our hotel not living up to your expectations. We do not take these cleanliness issues lightly...no excuses can be made for this! The cleanliness of our hotel top to bottom has to be priority #1. I will address this matter with... More

Ann Arbor, Michigan
Top Contributor
68 reviews 68 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This Marriott is not located in the historical district and I found it a little out of the way for what we wanted to do in Charleston. It should be great for work, exploring other areas or if you were staying longer than two days in the area. The hotel is a bit dated on the outside, but the interior... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott for your recent stay and for sharing your experience. I am pleased to hear that you loved our facilities and hope to have the pleasure of hosting you again in the near future. Sincerely, Patrick Rogers General Manager Charleston Marriott More

Twinsburg, Ohio
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

During four days celebrating our 41st Family Reunion at the Charleston Marriott, we were pampered, spoiled, and amazed at the service and warmth from the staff. Nearly everyone I passed in hallways, elevators and other places greeted me with a smile and hello. I was particularly impressed by Marcus Poinsett and Michael Young. It is my intention to share my... More

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Charleston Marriott, responded to this review

Thank you for taking the time to share your honest feedback regarding your recent stay at the Charleston Marriott. As the GM, your compliments were a pleasure to read and I was delighted to hear that you were thoroughly spoiled by our associates. Thank you for recognizing Marcus Poinsett and Michael Young and for your kind compliments. I will share... More

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Additional Information about Charleston Marriott

Address: 170 Lockwood Boulevard, Charleston, SC 29403
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Charleston Marriott 3.5*
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Also Known As:
Charleston Marriott Hotel Charleston
Marriott Charleston

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#30 Business Hotel in Charleston #33 Family Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
Experience Southern comfort at the finest hotel in Charleston, SC, Charleston Marriott. Our downtown Charleston hotel’s beautifully redesigned guest rooms and suites are coupled with excellent service and sophistication. Conveniently located on the Ashley River, we boast easy access to Charleston International Airport and many historic neighborhoods. All of our hotel's Charleston, SC, rooms are spacious, stylish, and alive with color and energy, and feature high-speed Internet access and shuttle service. Enjoy a sensory dining experience at Saffire Restaurant & Bar, serving innovative American-fusion cuisine for breakfast, lunch and dinner. Visit Aqua Terrace, a rooftop lounge offering cocktails with brilliant views of Ashley River. Relax in our landscaped courtyard or workout in our modern fitness center. Our accommodations measure up to the best hotels in downtown Charleston and feature 50,000 square feet of event space, ideal for social events, including unforgettable weddings and gatherings. ... more   less 
Number of rooms
341

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