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Charleston Marriott

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170 Lockwood Boulevard, Charleston, SC 29403
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Charleston Marriott
Best prices for: 1 room 1 guest
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Ranked #41 of 58 Hotels in Charleston
A recent review
3 of 5 stars reviewed 4 days ago
Carrie C Orlando, Florida
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692 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights last week with my boyfriend. The hotel wasn't very remarkable, and we were mainly back to sleep at night after exploring the Charleston area. We were on the 11th floor, and I think they must have been remodeling the upper floors as we would hear banging and noise from above at times during the day.... More 

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for your time in reviewing our property. I would like to share that we have just completed the rooms portion of hotel renovations and hallways and guestrooms have all been upgraded. We are located just outside historic district, but we price ourselves accordingly and lower than historic district hotels because of our location. We also offer hotel shuttle... More 

Haverhill, Massachusetts
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

While the Marriott brand has made a lot of improvements in its lower tier properties, full service Marriotts tend be be lagging behind. The Charleston Marriott is the exception. Pros Welcoming and very efficient staff at every encounter from checkin to the restaurants. Outstanding workout facility. Roomy, clean and well maintained equipment, and the newest Lifestyle technology on the cardio... More 

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day MrNeverHome, Thank you so much for taking the time to share your thoughts on your recent stay with us here at the Charleston Marriott! It is fantastic to hear that your business trip was enjoyable and that we were able to meet your expectations. I'm glad that you enjoyed our clean and well-kept facilities and the friendly service... More 

Simpsonville, South Carolina
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Older hotel, was undergoing some remodeling during my stay. The hotel is nice and great business venue wouldn't stay here for vacation. Friendly staff, large conference space and near the water front.

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Dear Kasper91, Thank you for choosing the Charleston Marriott for you recent business trip and for the candid feedback. I am glad you found the hotel comfortable and the location convenient to Downtown Charleston ideal for your needs. We're glad that you were impressed by our facilities and my team was accommodating during your stay. Thank you and we hope... More 

Tampa, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is conveniently located near all the must see of Charleston! Staff is nice and their breakfast is fantastic. The bar offers nice drinks near the fire place, the rooms are comfortable, the hotel is quiet. A very good choice!

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day markay208, Thank you for the fabulous review of your stay in January at the Charleston Marriott. My staff and I were so happy to know that our services, quiet and comfortable rooms and facilities met your expectations. I was extremely delighted to read your comments of describing us as a wonderful destination and recognizing my associates for their... More 

Oak Ridge
Top Contributor
191 reviews 191 reviews
54 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 1 week ago

This is now my standard 4 star hotel. Good location (although not great - if you don't know the holy city it is tough to get around. Good wifi (although the sign up is tough and you have to re-register your devices every time you sign in). Superb service - reflects the Southern tradition. Awkward parking - may have to... More 

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Dear Panzerguy, I thank you for staying with us and for taking the time to write a wonderful review. I’m glad we were able to provide you with a great stay and wonderful service. But what means the most to me is to know that you were looked after by our staff, and provided with friendly and attentive service throughout... More 

Raleigh, North Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed here for one night in March 2015. This was a beautiful Marriott property and the front desk staff was very accommodating and welcoming. Upon arriving, our room was ready and they had already upgraded us to the PH floor (concierge level). This level has a covered balcony area with a great view of the city... More 

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day kwgodfrey, Thank you for staying at the Charleston Marriott while on your business trip. I am pleased to hear that you and your daughter enjoyed the stay and were particularly happy with your upgraded room, the water view and the concierge Friday night service. I am glad you liked our hotel and my front desk associate met your... More 

Philadelphia, Pennsylvania
Top Contributor
80 reviews 80 reviews
80 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very nice well kept property. The pool area was amazing with many seating areas and outdoor fire pits. The view from my room was beautiful. The rooms have very recently been renovated. They have a convenient shuttle for the short ride to the tourist area. The parking garage was very small and didn't feel particularly safe with no guard... More 

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day R S, We appreciate you taking the time to share your comments about your recent business trip to Charleston and your stay at the Marriott. I am glad that you had a wonderful stay and loved our newly renovated room and the view. Regarding the parking, I would like to inform you that our parking deck is only... More 

New York City, New York
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just returned from a 3 day stay in Charleston while traveling from Florida to New York. While I had read some not-so-good reviews of this hotel we decided to stay as the rates were half of downtown hotels and parking is free!. We've visited Charleston before and knew our way around (and had a car) so it wasn't a problem.... More 

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TheHotelGM, General Manager at Charleston Marriott, responded to this review

Dear Kroywen1, Thank you for taking the time to share your wonderful feedback with the Trip advisor community! I am delighted to hear you had a great stay, and that our staff went above and beyond your expectations with their excellent and thoughtful service. I’m pleased that our clean and spacious accommodations, breakfast services, as well as, the amenities provided... More 

Kaysville, Utah
Top Contributor
221 reviews 221 reviews
50 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I travel all over the country for work and typically stay at Marriott hotels. This hotel is older but it much of the rooms and hotel went through a recent renovation. The staff was very welcoming and nice. The hotel rooms are nice and clean. The concierge lounge has breakfast, evening appetizers and desserts. There is a pool and good... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Good Day Ryan R, Thank you for choosing the Charleston Marriott hotel for your stay and for your loyalty to our brand. As a General Manager, there is nothing greater than to hear that a guest was extremely satisfied with the accommodations, well equipped facilities and amenities and everything our hotel has to offer. We are very proud of our... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

4 day visit for my sister in law's wedding. While the staff was very friendly and helpful the facility needs a complete overhaul. The rooms are being "refreshed" and to my surprise due to the musty smell we were in one of the completed rooms. The room was so humid and stuffy. The carpet near the window was sopping wet... More 

Was this review helpful? Yes
progersCharlestonSC, General Manager at Charleston Marriott, responded to this review

Thank you for your candid feedback and my apologies for the issues. We are in final stages of Room Renovations and there has been "dust" as part of process. Sounds like we need to do a much better job of cleaning after our contractors. I will also review your guestroom for carpet issues. I can assure you we are focused... More 

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