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Charleston Marriott

3.5 of 5
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170 Lockwood Boulevard, Charleston, SC 29403
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Charleston Marriott
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Ranked #41 of 59 Hotels in Charleston
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782 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Used hotel as a home base to visit the many attractions in Charleston. Beautiful hotel with great service. I'd like to mention Eric at front desk who really helped make our stay memorable. I would highly recommend.

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Clermont, Georgia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

When we first pulled into the parking lot, I was concerned that I had chosen a property that was not within walking distance of Historic Charleston. It turned out to be a fabulous choice. The hotel operates a shuttle bus that takes you to Waterfront Park. You can walk to many things from there or take the Green Line Trolley... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott and for your gracious feedback. I am glad that you liked our comfortable accommodations, convenient location, our scheduled shuttle service and our helpful associates. We appreciate you for highlighting our restaurant to other online reviewers. However, we are sorry to learn that you were not happy with the Wi-Fi charges. Thank you again... More 

Wesley Chapel, Florida
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed for a weekend to visit with my son. This hotel is clean, comfortable, and has nice views. In the conference areas, the rug was duct taped in a few places. Front desk staff - particularly Jennifer - were all very pleasant and welcoming. My son ate in the restaurant and noted that the food was delicious. The only... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for your detailed feedback about your stay with us and for your loyalty to our brand. Please accept my sincerest apologies for all the inconveniences you encountered due to the false fire alarm. I have alerted my team regarding your concerns and proper training will be reinforced to our associates so that they are well prepared if such... More 

Fort Mill, South Carolina, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Had a great stay with my family. I have a 11 & 8 boys and we had a great time at this hotel. Rooms were nice and my kids enjoyed the pool. The 3rd floor bar was also nice. Enjoyed the entertainment. The park in the front is really beautiful as well. We will go back.

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for your wonderful feedback about your stay at the Charleston Marriott. I am glad to know that you and your family enjoyed your stay with us and that you were satisfied with your accommodation and liked our facilities. We appreciate your comments about our location and we are happy that your kids had a great time at the... More 

Englishtown, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was a great stay. Hotel grounds are beautiful. Rooms and beds very comfortable. The staff was friendly, professional and helpful. Good location. Not far from downtown but in a quiet area. They offered shuttle service but we did not take advantage of that. The pool area was inviting. Nice, comfortable seating areas outside. We had the buffet breakfast and... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

We highly appreciate you for taking your precious time to provide your experience at Charleston Marriott. I am glad you found the hotel and your room to be clean, comfortable, and up to date. It is a pleasure to read that you took the time to recognize how friendly our staff is - they work very hard to provide a... More 

Amsterdam, Nederland
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is clean, well maintained and efficient with a good and necessary shuttle service to the town centre. Still there are things to improve. Just a few tips. When rooms are not ready and a guest arrives and does not have an United States cell phone, make the system so that international numbers can be dialed too. Or let... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for your constructive feedback and for staying with us. I am sorry to hear that you were not happy with our front desk associates and their services. We pride ourselves on service excellence so please accept my apology that we fell short during your recent stay. I have shared your comments with my team and we have made... More 

Central Florida, Florida
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay at the Charleston Marriott. We found the rooms and bathrooms to be very clean and the bed was luxuriously comfortable. The staff was very friendly and always had a ready smile. The restaurant had good food when we took the time to enjoy it and we particularly enjoyed the rooftop bar in the evenings after... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing the Charleston Marriott for your recent stay and for the five star ratings. We are delighted that you enjoyed our clean accommodations, comfortable beds, as well as, the food we served. It was nice to know that you had a lovely time at the rooftop bar and liked the beverages we served, especially liked the collection... More 

Mount Dora
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here at the Charleston Marriott. The hotel rooms and hallways have been recently renovated and might I add, very nicely done. We stayed on one of the higher floors which overlooked the river. I found the room to be very clean and bright. The hotel staff were friendly and welcoming. They always had a smile... More 

Was this review helpful? Yes 1
TheHotelGM, General Manager at Charleston Marriott, responded to this review

We appreciate your nice compliments of the Charleston Marriott and for choosing to stay with us. It was great to know that you loved our renovated property, immaculate accommodations, as well as, the facilities we had to offer. We are delighted that you and your husband got a great night's sleep on our comfortable mattresses, enjoyed the fireworks and had... More 

Bridgewater, New Jersey
2 of 5 stars Reviewed 2 weeks ago

As a Gold Marriott member I called several Marriott's looking for a room in Charleston for the night before our cruise. Since there was four of us, I was certain I wanted one where breakfast was included. When I called the hotel and explained I was looking for a Friday night stay I was assured realists is included along with... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for choosing to stay at our hotel recently and for your loyalty as a Gold Marriott. We appreciate your suggestions and productive feedback. I was disappointed to hear that our service fell short and that our staff was not informative and attentive enough to your needs. Please accept my apologies for the unsatisfactory service you received from our... More 

Easley, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our stay at this hotel for a conference this week. The only negative is there is no free wifi. I think it is unacceptable for a hotel to host a conference and not offer free wifi. That is something that needs to be changed. Other than that it was a great stay. The food in the restaurant was fantastic... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Charleston Marriott, responded to this review

Thank you for your recent stay at the Charleston Marriott while attending a conference and for taking the time to post a review. We are thrilled to read how enjoyable your stay was and that you loved the food we served, as well as, the hospitality of our associates. However, I am sorry that you were not happy that you... More 

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