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Holiday Inn Charleston Riverview

3.0 of 5
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301 Savannah Highway, U.S. Highway 17, Charleston, SC 29407
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Holiday Inn Charleston Riverview
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Ranked #42 of 59 Hotels in Charleston
A recent review
3 of 5 stars Reviewed March 13, 2013
Kimberly H Nicholson, Georgia
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653 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Charleston Riverview
See the most recent reviews
Nicholson, Georgia
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 13, 2013

This hotel is a nice place to lay your head down at night. It was very clean & the beds were extremely comfortable. I don't feel that it was worth the price that I paid but for just a place to sleep, it served it's purpose!

Was this review helpful? Yes 1
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Kimberly H, Thanks for choosing the Holiday Inn Riverview! Housekeeping does a fantastic job of going above and beyond in cleaning all of the guest rooms each and every day! We have double pillow top beds and they are like sleeping on a cloud so getting a great night’s sleep is easy to do. Thanks again for your business. More 

Fort Lauderdale, Florida
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 13, 2013

Cannot fault this hotel. My boyfriend and I stayed here for 3 nights whilst exploring Charleston. The staff were very friendly and always helpful when we had questions. Our room was comfortable. Breakfast buffet was good and well priced. Will definitely stay here again!

Was this review helpful? Yes
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Larvan, Thank you so much for your business! We are happy to hear that you and your boyfriend enjoyed your 3 nights at our hotel. We hope to see you in the near future. Thanks again. More 

Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 8, 2013

The hotel itself is nice and clean. The staff are also very kind and helpful. My only complaint is the the shuttle service only operates every 2 hours. I thought that it would be more regular and would allow us to save money on cabs and parking in the center of town. We weren't able to use it because of... More 

Was this review helpful? Yes 1
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Laura B, Thanks for your comments! The staff works very hard to keep the hotel clean and the front desk is all about southern hospitality. Sorry to hear that the shuttle did not meet your expectations. Our complimentary shuttle starts at 7:30 am and leaves the hotel every 2 hours to downtown until 9:30 pm. It is a great... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 1, 2013 via mobile

I've stayed here many times and have never had a bad stay until today. VERY MUSTY 8th floor- hits you when you get off the elevator. Was just here 2 weeks ago on 3rd floor with no problem. IF YOU DON'T WANT A STUFFY NOSE / SINUS PROBLEMS, DON'T STAY ON 8th FLOOR!! Manager won't even admit here is a... More 

Was this review helpful? Yes 2
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Teri S, We appreciate your loyal business and frequent stays! I have personally inspected each and every room on the 8th floor for the musty smell. To be proactive I had the engineering department professionally clean the common area carpet as well as each guest room on the 8th floor. Thanks again for your comments! More 

Richmond, Virginia
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 24, 2013

The night we were to arrive I had called to let them know we were going through snow and would be arriving late. I called and said "We are going to be arriving late tonight, I wasn't sure if I needed to call and let you all know or not." The answer I received was silence for about 15 seconds... More 

Was this review helpful? Yes 6
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Dear DJ Rinker, Thank you for your constructive comments! Your comments have been addressed with the management staff; in addition, we used your comments as a training tool for the entire staff. I apologize for the customer service you received but can guarantee you that all of your concerns have been addressed and corrected. I hope you will give us... More 

Columbia, SC
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 20, 2013

The rooftop restaurant and bar has one of the best views in Charleston. The breakfast and service are both great. The pancakes were to die for. During the day you saw boats and downtown Charleston and at night you saw the city lit up.

Was this review helpful? Yes 3
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Dear Roger T, Thanks for your business! The views from the restaurant are absolutely amazing! It’s a great place to relax and enjoy the view while having a wonderful meal. Thanks again, hope to see you soon! More 

Charleston, South Carolina
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 18, 2013

I've lived in the Charleston area just over a year and have been wanting to visit the restaurant at the top of this hotel. Today I decided to go for a small lunch and I'm glad I did. It was a really pleasant experience. I had a bowl of she crab soup and it was absolutely delicious. The day was... More 

Was this review helpful? Yes 3
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for visiting the Harborview Restaurant located atop the "round" Holiday Inn. We are so glad you enjoyed your She Crab soup accompanied with the sunny and beautiful view! We look forward to you bringing your husband to enjoy the experience! More 

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 15, 2013 via mobile

My mom and i stayed here for 6 nites while my dad was in hospital at MUSC. The staff was helpful, accommodating, and kind. The room was clean and well appointed and very pretty. The beds were amazingly comfortable. It was 1.1 mile from the hospital with super easy access. The only drawback was some road noise bc it's right... More 

Was this review helpful? Yes 1
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for your compliments on our "Kind Staff" as they understand that your stay with us was due to visiting the (Medical University of South Carolina) MUSC hospital. More 

Williamsburg, Virginia
Contributor
20 reviews 20 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 15, 2013

The most excellent quality of the hotel was the staff, particularly front desk at all times. They were very responsive, cheerful, and sincerely wanted to help. Room was clean, no breakfast included but a $3 chit for each day of stay to use anywhere in hotel. The restaurant has lots of windows and a great view. Location VG but a... More 

Was this review helpful? Yes 3
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you so much for you compliment on our "Great Service" as our team strives to meet this goal! More 

Atlanta, Georgia
Top Contributor
72 reviews 72 reviews
70 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 10, 2013

Outstanding location. Easy to get in and out of. The rooms were nice and spacious. Comfortable beds also! The staff at check in left at little to be desired, but I can see past that. I would stay here again without hesitation!

Was this review helpful? Yes 4
Jeremy M, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for your compliments and we look forward to your next stay with us! More 

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