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All 57 Charleston hotels

Holiday Inn Charleston Riverview

3.0 of 5 Hotel   |   301 Savannah Highway, U.S. Highway 17, Charleston, SC 29407
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Ranked #41 of 57 Hotels in Charleston
A recent review
4 of 5 stars reviewed 4 weeks ago
felinepalmetto Charleston, South Carolina
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581 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Charleston Riverview
See the most recent reviews
Charleston, South Carolina
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The hospitality and competence of the staff made my partner's first impression of Charleston a memorable one. The restaurant with the view at the top cannot be beat! The rooms are comfortable and clean. The only drawback is pulling out of the parking lot.

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for visiting Charleston and choosing the Holiday Inn Riverview. We appreciate you taking the time to review our hotel & for your business. Highway 17 can get busy sometimes making it a little difficult to exit the hotel but I hope your experience with us was worth it. Thank you, Bob More 

Marked Tree, Arkansas, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was warm & friendly. The hotel itself was ordinary, the room needs to be updated & was very small. Our reason for choosing this property was the photos of the balconies overlooking the river. After checking in, we learned we couldn't go onto the balcony, the doors were locked "for our own protection". Seems as if they should... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for taking the time to write a review. I'm sorry for the disappointment of the balcony doors being permanently secured as we are very concerned for the safety of our guests. The view from the large glass doors is still spectacular in spite of no access to the small balconies. We are situated between Hwy. 17 South &... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

PROS: 1. Location is ideal CONS: 1. Shuttle is free awesome! Right? No. Even if you're on time you'll leave late. You'll wait longer to be picked up and go to weird locations on the way home. We stopped several times like we are a personal taxi service for guests. We just wanted to come back to our room. 2.... More 

Was this review helpful? Yes 1
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

I am sorry we did not deliver a 5 star experience. We make every effort to be on time with our shuttle service but there are times in downtown Charleston the traffic is very heavy which causes a delay in our pick ups and drop offs. As a courtesy to our guests we make two different stops on opposite sides... More 

Philadelphia, Pennsylvania
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 15, 2014 via mobile

We recently stayed here for two nights. The hotel was clean, and the bed was comfortable. The restaurant and bar located on the top floor had great views and good food. Nice TVs up there were on and playing college football, which was nice. The only "cons" to the hotel that we experienced - the hotel is definitely dated. The... More 

Was this review helpful? Yes 1
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for staying with us during your recent visit and for visiting the restaurant & lounge. We feel we have one of the best views of Charleston & the Harbor in the entire City with the location being at the top of our hotel. We hope to host you once again when your plans bring you to Charleston. Bob More 

Gray Court, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 15, 2014

My family stayed here November 12th - 15th. We had came down because my mom had surgery at MUSC. The check in was good the staff was very friendly. However the next day the ceramic soap dishes in the shower fell off the wall and shattered in the tub. The tub also would not hold water to give the kids... More 

Was this review helpful? Yes 1
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

I apologize for your less than pleasant stay. I have spoke with all departments as I share your concerns as well. It is our goal to deliver a 100% experience and we obviously fell short during your most recent visit. Again, please accept my apology and I hope you will give us another opportunity to deliver a great experience when... More 

Dubuque, Iowa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2014

I took my mother for an overnight getaway to Charleston for her birthday. I live in Iowa and she lives in Charlotte, so we ended up making the arrangements for this little side trip pretty much last minute. I chose this property based on the rate we got through hotels.com and the proximity to the historic and market district in... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

With all the choices you have in Charleston thank you for choosing our hotel. I will let my team know of all the nice things you had to say about your stay. Certain times of the day, during rush hour, the noise from the busy highway is sometimes a little noisy. We hope to see you again when your plans... More 

Jaxie
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

I only wish we'd planned to stay longer. The location of this hotel is excellent, I'd been to Charleston many times and passed by but this was our first time staying there. We got a fantastic rate. Usually we prefer to stay downtown but frankly I'm sick of paying $25-$30 just to park my car so when I got a... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for choosing the Holiday Inn Riverview and a big thanks for the 5 star review. I will make sure Kim receives a copy of this review as I know it will make her day. Thank you again for your business and we hope to see you soon. Bob More 

Toms River
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 11, 2014

We stayed here last week and it was last minute booking as we had decided to just go to Charleston on our trip. Booking a room was so easy, and check in was fast and friendly. The rooms are dark and need updating. We were on the fifth floor and the sound of the traffic was as if we were... More 

Was this review helpful? Yes 1
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

I'm sorry our hotel missed the opportunity to completely deliver a great experience. I do thank you for the nice comments about my team. Thank you for taking the time to wright a review on our hotel and hopefully we will see you again, Bob More 

Groesbeck, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 5, 2014

Having not been to Charleston, it was a shot in the dark picking out a hotel. This was an excellent choice. It is close to downtown but keeps you off the narrow streets but close enough to go and enjoy it. It is also close to Folly Island. Getting out of the parking lot is a bit tricky at times... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for taking the time to write a great review on our hotel as well as our restaurant. The view fro the top floor of the hotel in the restaurant & lounge is one of the best in town. I will pass along to Demere your nice comments as well as to the rest of the Team your nice... More 

Regina, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 5, 2014

My husband and I recently spent 2 nights at this hotel and found our overall experience excellent. We were looking for a hotel that was less expensive than the Charleston Historic Downtown hotels and this was perfect. While the hotel has been around for awhile, the rooms were clean, the beds comfortable, bedding and pillows clean and comfy, the bathroom... More 

Was this review helpful? Yes 1
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for choosing the Holiday Inn Riverview during your recent visit to Charleston. I will convey to my team all your nice comments about them as well as their stay. We look forward to being your host the next time you are in the area. More 

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Additional Information about Holiday Inn Charleston Riverview

Address: 301 Savannah Highway, U.S. Highway 17, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Charleston Riverview 3*
Number of rooms: 178
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Also Known As:
Holiday Inn Charleston Riverview Hotel Charleston
Charleston Holiday Inn

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