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Holiday Inn Charleston Riverview

3.0 of 5
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301 Savannah Highway, U.S. Highway 17, Charleston, SC 29407
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Holiday Inn Charleston Riverview
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Ranked #42 of 59 Hotels in Charleston
A recent review
3 of 5 stars reviewed 2 days ago
bleedblue115 Saint Louis, Missouri
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682 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 2 days ago NEW

Arrived late in the evening to check in and we were greeted by Costa. I could instantly tell Costa didn't really want to be there and seemed to have a poor attitude. When we informed Costa we were there to check in he said, "no." I thought he was joking. It turns out Costa was not joking and informed us... More 

Was this review helpful? Yes 1
Florence
Top Contributor
489 reviews 489 reviews
96 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Overpriced. Check in professional and quick. Unfortunately we had a room with a middle view on the swimming pool\river and Lockwood Dr. so it was pretty noisy. Windows don't soundproof well. We spent here 2 nights in a bedroom large enough with a quite comfortable bathroom. Not far from Charleston downtown. Our room was number 513, on fifth floor; clean... More 

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Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for being our guests and I apologize for the road traffic noise. We look forward to seeing you again in the future. Bob More 

Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked this hotel in advance for our first trip to Charleston. I knew it was going to be a "value". I booked a Premium View room since this trip was intended to be our main vacation this year. We went Sunday - Wednesday and I would recommend weeknights because it's not as busy. We arrived early and there were... More 

Was this review helpful? Yes 1
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for making us your choice while visiting Charleston. I think once you start comparing prices you will find we are a real value for future visits. We are an older hotel but I feel our service, the view, and cleanliness of our property more than makes up for our short comings. Thank you, Bob More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

For those complaining about the need for updates in this hotel...get a grip and compare prices. As a seasoned Charleston traveler, I found this hotel to be the best value in town. Clean, comfortable rooms, a beautiful pool, super close proximity to downtown, and a beautiful bar/restaurant with an awesome view (and an awesome bartender, thanks Aaron!!). For a price... More 

Was this review helpful? Yes 1
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Wow what an incredible review. I really appreciate all the fantastic comments you made and I will make sure I share with my Team. I can tell you this will make their day. We realize we are an older hotel but we always strive to deliver a great experience and in your case it sounds like we hit a home... More 

Southern US
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Very close to Charleston activities, only about a 5 minute drive to the visitor's center. The hotel does need a bit of updating (appearance) but everything was fine. Room was clean and comfortable. It was a bit smaller than other rooms I've stayed in. The price was much more reasonable than the other hotels I checked. Beautiful view from the... More 

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Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for being our guests and your great comments. When your plans bring you back to Charleston we hope to host you once again. Bob More 

Galesburg, Illinois
Senior Contributor
22 reviews 22 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel needs some updating, but everything worked well (shower, AC, TV, etc.). We were quite comfortable for our four days there. We even had a lovely few hours by/in their pool and enjoyed the great view of the river. We came to see the sites of Charleston, and we were able to do that with the help of the... More 

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Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for choosing our hotel prior to you taking a cruise and I will make sure the Team knows of the very nice comments from your review. Yes, we are saddened by the terrible event but Charlestonians are strong forgiving people. It is very uplifting after the terrible event that you comment "Charleston People Rock" . I know I... More 

Spartanburg, South Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The staff were professional little communication with customers. The room a king bed consumed the entire room with little room for luggage. We ate at the restaurant on the top floor the service was average. The pool could use some new lounge chairs.

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for choosing our hotel to celebrate your birthday. I will check on the pool furniture as all the furniture was replaced prior to the swimming season this year. I will definitely follow up on that. Bob More 

Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Located off a busy bridge the run down building needs alot of work. Interior was average, rooms were clean but small. Staff was pleasant and helpful. Disappointed there is no free continental breakfast when all the surrounding hotels provide it. Value was just "average"... if we had known before we booked, we would have chosen to stay elsewhere. On the... More 

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Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for being our guests and I'm sorry your stay was not above average. We strive to deliver a great experience so I am sorry we fail short with your stay. Thank you, Bob More 

Novi, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Just across the bridge from the historic district, with easy and free parking - just minutes to everything in Charleston. The front desk worked out a kink in my reservation and I spent many evenings in the rooftop bar enjoying Derrick and all the suggestions he made. I will be back in the fall and again, this place makes sense... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for being our guests, all the great comments, and the 5 star review. I will make sure Derrick knows you mentioned him. We look forward to seeing you again in the near future. Bob More 

Erie, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here recently on a short stay in Charleston. Room was small but clean on our arrival. Good thing because we never seen a maid for the next 2 days! Bed never made or garbage emptied. When we asked for new towels we were told they didn't have any right now. Did get some later. The shuttle to downtown Charleston... More 

Was this review helpful? Yes 2
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

It is our goal to deliver a great experience to all our guests and we obviously failed with your stay and for that I apologize. I know with the heat wave we are experiencing the van was uncomfortable with the A/C broken but as we all know we cannot predict when mechanical problems will occur. We felt it more important... More 

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