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Holiday Inn Charleston Riverview

3.0 of 5
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301 Savannah Highway, U.S. Highway 17, Charleston, SC 29407
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Holiday Inn Charleston Riverview
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Ranked #43 of 59 Hotels in Charleston
A recent review
4 of 5 stars reviewed 3 days ago
L H New London, NC
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canisteo, New York
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We were told upon checking in that the pool was not working and would hopefully be the next day (it ended up only being open the final night of our 3 night stay, when bus loads of teenagers came in and it was too crowded for anyone else to use). Upon entering our room, the first thing that we noticed... More 

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New London, NC
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was a good deal for a quick stay. The rooms are a little small so it is not good for a family that wants space, but for a couple is perfect. It has an awesome view, we stayed in the 11th floor and could see the river. The windows are locked for safety. The restaurant on the top floor... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for choosing our hotel for your short stay. We also thank you for utilizing our restaurant and lounge. I will make sure our team knows of your nice comment on them. Bob More 

Chicago, Illinois
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 1 week ago

The only thing good about this hotel is their front desk staff who are extremely accommodating and friendly. Problem is, they have to work at this hotel. Pricelined this place as a three star hotel and it should be downgraded. Upon checking into our room in this all non smoking hotel, our room wreaked of a combination of cigarettes and... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

We work very hard to deliver a great experience at our hotel and in your case we did not deliver on our promise. I apologize for all the issues you experienced while being our guests. Bob More 

Travelers are raving about these Charleston hotels

Columbia, South Carolina
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

While researching a place to stay for one night near downtown, I was intrigued by the design and the view offered from this motel. So I booked an 11th floor room overlooking the Ashley River. It was a gorgeous view. The decor of this Holliday Inn is aging, but it was clean, the restaurant was on the 15th floor (top)... More 

Was this review helpful? Yes 2
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for making us your choice while in Charleston and thank you for visiting our restaurant. We hope to be your host once again in the future. Bob More 

Wilmington, North Carolina
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Because the hotel is located right between the east and west stretch of Savannah Highway off the bridge, you can hear the traffic from the rooms, and it's really iffy getting in and out if you don't know where you're going because it's so busy even when it's not rush hour. The hotel is circular and the rooms are shaped... More 

Was this review helpful? Yes 1
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for being our guest while visiting Charleston. I appreciate your kind comments on my team members and will make sure they get a copy of this review. Bob More 

Tampa, Florida
2 of 5 stars Reviewed 1 week ago

Staff was very judgmental in regards what transportation service I used to go to dinner last night. I had asked if the restaurant I had selected was as good as it said. In the course of the conversation I stated I was using Uber The desk staff highly discouraged it and almost demanded that I use a particular cab company.... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

I'm sorry you felt the desk was "pushing" particular cab services but we have agreements with several cab companies that have committed to certain fares to different destinations so we are making sure our guests are not being overcharged. I will speak with my desk representatives to make sure they do a better job delivering the message. Bob More 

Comer
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in Charleston last week for vacation. We love the Charleston area and also travel to Folly Beach and Mount Pleasant while there. This hotel was AWESOME! I had reserved the room Monday through Thursday and I talked my husband into one more day and night and wanted to cry when we had to leave. The staff at this... More 

Was this review helpful? Yes 2
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

We hated to see you go!! Thank you for all your great comments and I definitely will share them with my team. We also very much appreciate the five review and we too look forward to seeing you next year. Bob More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel and accommodations, everyone very friendly. Loved the restaurant/bar at the top! Thanks so much to Derek and Jo!!!! The Riverview is a beautiful hotel and downtown Charleston is just a quick drive away. We love visiting Charleston and always stay at the Riverview, the food is first rate! !

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for your continued loyalty while visiting Charleston and my entire team appreciates your five star review. We look forward to seeing you again. Bob More 

Haifa, Israel
Level Contributor
196 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed here one night on a business trip. liked the hotel. front desk was efficient (checked me in early, notified me by phone), the rooms have reasonable size, maintained ok, bath fine, wi-fi works perfect. breakfast was not included but the view from the restaurant was worth the 12 bucks (food was no more than ok). all in all i... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for allowing us to be your host during your recent trip to Charleston and especially your great comments on the staff and hotel. We look forward to seeing you again on your return. Bob More 

Stoevring, Denmark
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent one night here, family of 4. Check-in was rather fast - but the room that we were given was not ready. Had to get another room. Small room. Not enough towels, which were delivered swiftly upon request. We had breakfast at the restaurant with a great view of Charleston. Breakfast was just fine, but not included in room charge.... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for making us your hotel of choice while visiting Charleston and we hope to see you and your family the next time your plans bring you back. Bob More 

Hotel Review Summarization

What travelers say

  • Free shuttle(9)
  • Parking lot(5)
  • Ashley river(3)
  • Historic district(3)
  • Top floor(3)
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Bathroom (12)
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Dining (23)
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View from room (2)
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Other (63)
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