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Holiday Inn Charleston Riverview

3.0 of 5
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301 Savannah Highway, U.S. Highway 17, Charleston, SC 29407
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Holiday Inn Charleston Riverview
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Ranked #41 of 58 Hotels in Charleston
A recent review
4 of 5 stars reviewed 2 days ago
James R
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640 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed for four days for a reunion. The preparation for the reunion dinner was superb. Had two dinners here with Crab Cakes comparable with restaurants down on the wharf and the Thai Salmon was seared to perfection similar to poaching with a sauce that was complementary and not detracting from the salmon flavor. The combination of the food and the... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Wife and I stayed there mid April. Room was OK. Shower pressure was acceptable. Bed comfortable. So I would give accommodations 4 to 5 stars for comfort. The breakfast buffet for $11.00 was horrible. Sausage Patties were cold and rubbery, the Bacon was paper thin and the scrambled eggs were just ok as was the selection of fresh fruit. However,... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The room was extremely small. No closet. The bathroom was tiny and cramped. The popcorn ceiling was peeling and falling in chunks onto the floor. The bed was also very uncomfortable. The WiFi also was unsecured so it didn't work on any of our devices. When we returned from our event late in the evening, the hotel clerk did not... More 

Was this review helpful? Yes 2
Columbia, South Carolina
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Desk service very helpful concerning handicap parking situation. Room was very nice and filled our need for that night. Only complaint that I have is that the shower tub had not been rinsed out from previous tennants use. When I stepped in for my morning shower, I nearly fell down because of the layer of soap residue left in the... More 

Was this review helpful? Yes 2
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for choosing our hotel during your recent trip to Charleston. I apologize for the tub being slippery and I will bring it to my housekeeping's attention. Bob More 

Franklin, North Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Liked the location, just across the river from the main city and hospitals (VA, MUSC & Roper), easy access on both (very busy) streets, easy parking. Upon arrival a strong musty smell fills the nostrils, the room was standard, beds were comfortable, nice separate bathroom/shower/toilet from wash basin. Very small clothes hanging space, TV, fridge. The noise from cars passing... More 

Was this review helpful? Yes 1
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

I apologize your experience was not a 5 star stay. We are in the process of working on the areas that prevented you from enjoying yourself. Bob More 

Atlantic City, New Jersey
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there last November 2014 hotel was nice but because it is circular so the rooms are somewhat tight.The bed was nice and location is not bad parking is alittle trickythe first few times you come in the hotel has very nice views of the water and boats very nice at night.

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Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for being our guest while visiting Charleston. Yes the traffic can get a little tricky when the City gets busy. We hope to see you again. Bob More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Recently stayed here on a last minute weekday getaway with my beau. The hotel is extremely dated, but clean save for the ceilings, which were pretty poorly repaired after what is obviously water damage. The staffing is terrible. AFTER THE FOOD I ATE OFF THEIR ROOM SERVICE MENU MADE ME INCREDIBLY SICK (I optimistically got the she crab soup, which... More 

Was this review helpful? Yes 2
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

I apologize for your bad experience and I am taken back that my staff behaved in the manner you described. I can promise you I will find out what happened and handle accordingly. Thank you, Bob More 

Spartanburg, South Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed here for my cousin's wedding in 06. The room was nice and clean. The restaurant at the top of the hotel was the best. The riverview was very pretty. Our room was pricy, but worth it. A must stay if you're visiting Charleston!

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for being our guest and especially for the 5 star review. We hope to see you again in the near future. Bob More 

Sugar Grove, North Carolina
Top Contributor
51 reviews 51 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is probably the most disappointing hotel stay that I've had in decades of world-wide travel. My daughter and I were in Charleston for a few days of intensive wedding planning, and I really wanted this to be a lovely experience on what is likely our last mother-daughter trip before she's married. The front desk clerk assured me that we... More 

Was this review helpful? Yes 3
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

I apologize for your accommodations falling short from what should be standard. I can promise you we did not move you to the second room to punish you as it was the last vacant room in the hotel that night. We would never want someone to stay in a room from wet carpet after a plumbing issue from the room... More 

Durham
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The question for me was where to stay. I wanted to get the best bang for my buck. The Hotel where the conference was held was a bit above my budget, plus you had to pay for parking. Most of the other hotels in that area were about the same price or higher. So I consulted the Holiday Inn website.... More 

Was this review helpful? Yes
Bob B, General Manager at Holiday Inn Charleston Riverview, responded to this review

Thank you for being our guest and for taking the time to review our hotel. We appreciate all the nice comments and look forward to hosting you again. Bob More 

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