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Embassy Suites Charleston - Historic Charleston

3.5 of 5 337 Meeting Street, Charleston, SC 29403
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Embassy Suites Charleston - Historic Charleston
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Embassy Suites Charleston - Historic Charleston
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882 reviews from our community

Traveler rating
    390
    283
    126
    52
    31
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292
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Contributor
20 reviews 20 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

We stayed here a few weeks ago for my mom's birthday and I wouldn't recommend it to anyone. The guest rooms are dirty and outdated, reservations staff is very rude and are not helpful, location is far from restaurants, etc. I would suggest staying somewhere else.

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1 review
5 of 5 stars Reviewed 3 days ago NEW

The Staff was excellent and extremely helpful. The location was Great and the city has great restaurants and many historic places to visit. The hotel itself is a historic jewel. I would recommend without exception.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write a great review of our historical hotel. We are extremely delighted to hear you had a wonderful experience. We pride ourselves on great customer service and I am pleased we were able to make your stay comfortable. Thank you very much for all of your kind remarks and positive feedback! We look... More 

Glassboro, NJ, United States
1 review
1 of 5 stars Reviewed 3 days ago NEW

Great staff especially the valet - but the hotel is horrible Room was warm with no real AC controls. No electrical oultlet in bathroom - have to do hair in kitchen and it was 199/night! Avoid this hotel - there are others available nearby

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to review our property. We sincerely apologize that we were not able to provide you with the quality of services you deserve. We assure you that our staff is dedicated to ensuring guest comfort and we sincerely apologize for the service and amenity issues. We are always looking for ways to improve our customer... More 

Dallas, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed for a business trip. It is a cozy, friendly and quiet hotel located in a beautiful part of Charleston. Totally a walkable area full of history, nightlife and friendly people. Great resturants and shopping within walking distance.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to give our hotel a great review! We are pleased to hear that you enjoyed your stay with us and you thought the location was perfect! we look forward to serving you again in the future! More 

North Augusta, South Carolina
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for my 55 Birthday. We stayed in Room 125 on the first floor. The only good thing we can say about the room was the bed. The carpet was stained and dirty. The bathroom shower only half way worked, the tub was old with chaulking around the spout and drain, The breakfast was not up to Embassy Suites... More 

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to review our historic property. We deeply value your feedback and comments regarding our hotel and we are sorry to hear that we were not able to provide you with the services you deserve in regards to your room conditions and our complimentary breakfast. Your input will help us identify areas of improvement and... More 

Durham, North Carolina
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for a work meeting, and I was pleased with the location and the service. The staff was very friendly and helpful. The building was originally built in 1822 as a garrison, and provided an interesting historical context for our stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write a great review of our historical hotel. We are extremely delighted to hear you had a great experience. We pride ourselves on great customer service and I am pleased we were able to make your stay comfortable. Thank you very much for all of your kind remarks and positive feedback! More 

Atlantic City, United States
1 review
5 of 5 stars Reviewed 1 week ago

Suites were very nice and clean. Breakfast was also very good and free. Evening reception was also free and nice to have but a nice, full service bar would be excellent, but hotel is in walking distance of all the restaurants and bars. Also a short walking distance 15 minutes to the market and more stores and restaurants. Seemed to... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write an amazing review of our hotel. We are delighted to hear that you fully enjoyed your stay with us and very happy that our staff made your stay a memorable experience. We pride ourselves on great customer service and pleased we were able to go above and beyond your expectations. We welcome... More 

Winnsboro, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My family and I recently stayed at the Embassy Suites in Charleston. The hotel is beautiful and the staff extremely helpful and courteous. We were in Charleston for the weekend, playing tourist. We have been to the city several times, and this was one of the best experiences we have had. We had two rooms, one being a tad more... More 

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write a 5 star review on our historic property. We appreciate all of your kind remarks and are honored to hear that you had such an excellent experience while staying with us. We pride ourselves on delivering first class service and happy to hear we executed it well! We know that Charleston is... More 

Schenectady, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is hotel is located within walking distance to all of the great neighborhoods of Charleston. The hotel staff was attentive, professional and pleasant. The hotel was clean and updated. The parking in Charleston is difficult and the hotel parking could have been a bit more desirable. Overall a good experience.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to give us your honest feedback from your recent stay with us! Your feedback regarding our parking options are important to us, as we are always looking for ways to improve our property. We are pleased to hear of the friendly and accommodating service you received from our staff. We are glad you thought... More 

Mount Pleasant, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

The Embassy Suites downtown Charleston was very nice and clean. The rooms were a bit smaller than the typical Embassy but overall fine. Really enjoyed the location as it fit our needs perfectly. Would recommend...

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to give our hotel a great review! We are pleased to hear that you enjoyed your stay with us and you thought the location was perfect! we look forward to serving you again in the future! More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(12)
  • Visitors center(6)
  • Old citadel(6)
  • Hotel staff(5)
  • Farmer market(3)

Additional Information about Embassy Suites Charleston - Historic Charleston

Address: 337 Meeting Street, Charleston, SC 29403
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Charleston - Historic Charleston 3.5*
Number of rooms: 153
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Also Known As:
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston
Charleston Embassy Suites
Hotel Style:
#17 Business Hotel in Charleston
#19 Family Hotel in Charleston
#26 Romantic Hotel in Charleston

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