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Embassy Suites Charleston - Historic Charleston

3.5 of 5 337 Meeting Street, Charleston, SC 29403
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Embassy Suites Charleston - Historic Charleston
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Embassy Suites Charleston - Historic Charleston
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902 reviews from our community

Traveler rating
    400
    290
    127
    52
    33
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297
280
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123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Des Moines, IA
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Enjoyed our stay at the Embassy Suites. The location is within walking distance of everything we wanted to see. Friendly staff (thanks, Mark), late check-out. Outdoor pool and hot tub. You walk outside to get to the fitness center (small, but adequate -- empty both times I went). Take the $3 Nash Express bus from the airport -- it stops... More 

Was this review helpful? Yes 1
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write a great review of our historical hotel. We are extremely delighted to hear you had a great experience while staying in our hotel. We pride ourselves on great customer service and we are pleased to hear that our staff was able to answer any questions you had! Thank you very much for... More 

Columbia, SC
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After reading a few recent negative reviews we were a little concerned, but we had a brief but enjoyable stay at this hotel. Check in/out was a breeze, the front desk was very helpful. We had a room on the fourth floor (King) and everything was clean and in working order. The complementary breakfast had a good variety of hot... More 

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write an amazing review of our hotel. We are delighted to hear that you fully enjoyed your stay with us and very happy that our staff made your stay a memorable experience. We pride ourselves on great customer service and pleased we were able to go above and beyond your expectations. We welcome... More 

Aston, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Excellent customer service. Many different persons helped me immediately with my luggage that had a broken zipper. This allowed me to travel home without missing my business conference or buy new luggage.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write a great review of our historical hotel. We are extremely delighted to hear you had a great experience. We pride ourselves on great customer service and I am pleased we were able to make your stay comfortable. Thank you very much for all of your kind remarks and positive feedback! More 

New York, United States
1 review
4 of 5 stars Reviewed 1 week ago

Overall a great stay and would definitely recommend this hotel for anybody looking to stay in downtown Charleston for a reasonable price. It is a short walk or trolly to any downtown destination. Only complaint was the evening reception was kind of strange. People waited on line for the bar which I've never seen before. Generally you stand at the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write a great review of our historical hotel. We are extremely delighted to hear you had a great experience. We pride ourselves on great customer service and I am pleased we were able to make your stay comfortable. Thank you very much for all of your kind remarks and positive feedback! More 

Gaithersburg, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

So the hotel is GORGEOUS. PERFECT LOCATION! Later we found out that this was actually the historic site of the Citadel. Prior to this, it was the old armory for Charleston. The staff are fantastic, they are charming, funny, professional, and very helpful! YOU MUST go to the complementary breakfast!! They don't just offer you muffins and coffee, they have... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you very much for your excellent review of our historic Embassy Suites! We are delighted to read you both enjoyed our hotel and the amenities it has to offer. I appreciate your review as it provides feedback that I need to re-evaluate guest needs and make the necessary adjustments to our offerings. We are always looking for ways to... More 

Rochester, New York
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed two nights at this historic building with unusual history. From our welcome to the recommendation for dinner to the great location, it was a very nice stay. Sabrina (front desk) suggested three restaurants our first night and was right on. She checked with us whenever we went by to see how we were doing. It was chilly but we... More 

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write a great review of our historical hotel. We are extremely delighted to hear you had a great experience while staying in our hotel. We pride ourselves on great customer service and we are pleased to hear that our staff was able to answer any questions you had! Thank you very much for... More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel is wonderful from the front desk, to the bartender, breakfast staff, valet and accommodations. We were surprised with a bottle of wine and chocolates and a very nice note for our anniversary upon arrival. We were concerned when we found out that it was SEWE weekend, but shouldn't have been. The only drawback were very loud footsteps of... More 

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write an amazing review of our hotel. We are delighted to hear that you fully enjoyed your stay with us and very happy that our staff made your stay a memorable experience. We pride ourselves on great customer service and pleased we were able to make your anniversary weekend a successful memory! We... More 

Savannah, Georgia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from 3 day weekend celebrating my birthday and our first trip to Charleston with my Husband and two small girls. We have stayed at Embassy Suites around USA and are always happy - great for families especially the King Suites with the separate lounge area. The hotel was great - big rooms and a quirky set up due... More 

Was this review helpful? Yes 1
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

We are delighted to read that you and your family enjoyed your stay at our hotel and thought the location and the breakfast were great. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. I appreciate your review as it provides feedback that I need to re-evaluate... More 

California
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

It's hard to know where to begin, we had such a terrible experience at this hotel. We always stay at Hiltons, we are in the Hhonors probram and have had very good luck. Nice beds, clean, professional staff and the hotels are in places we like to go. We arrived about 2:30, we knew it was early but had hopes... More 

Was this review helpful? Yes 1
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to give us your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Manalapan, New Jersey
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this great Hotel for three night and service was fantastic. Where do I start. Rachael at the check in desk could not do enough for us. We arrived a little early for the 3 PM check in and our room was not ready. We had our room under two reservations - one with points and two nights paying.... More 

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to write an amazing review of our hotel. We are delighted to hear that you fully enjoyed your stay with us and very happy that our staff made your stay a memorable experience. We pride ourselves on great customer service and pleased we were able to go above and beyond your expectations. We welcome... More 

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Hotel Summarization (Beta)

What travelers say

  • Very nice(11)
  • Visitors center(6)
  • Hotel staff(5)
  • Old citadel(5)
  • Farmer market(3)

Additional Information about Embassy Suites Charleston - Historic Charleston

Address: 337 Meeting Street, Charleston, SC 29403
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Embassy Suites Charleston - Historic Charleston 3.5*
Number of rooms: 153
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Also Known As:
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston
Charleston Embassy Suites
Hotel Style:
#15 Business Hotel in Charleston
#20 Family Hotel in Charleston
#28 Romantic Hotel in Charleston

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