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Embassy Suites Charleston - Historic Charleston

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337 Meeting Street, Charleston, SC 29403
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Embassy Suites Charleston - Historic Charleston
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Embassy Suites Charleston - Historic Charleston
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962 reviews from our community

Traveler rating
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    137
    57
    37
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed yesterday NEW

My girlfriend and I decided to go to Charleston for some good food and a little shopping. The walls of the room were so thin we could hear the woman next door coughing all night long. We could also hear their entire conversations. On top of not so good sleep the housekeeping staff stole her pants and belt!! I've never... More 

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Florida
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

This hotel is badly in need of renovation. The pluses+: Large rooms Soft sheets Location Breakfast included The not so pluses: Dated, run-down, and in need of upkeep Leaky, unstable bathtub fixtures Evening reception low quality High price Overall disappointed in quality of this "Hilton" hotel, even if it was half the price.

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Shelton, Connecticut
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I enjoyed our recent stay at the Embassy Suites. The location was good, everything within walking distance. A short walk took you the heart of the city. We really liked the architecture that the hotel provided. It has history to go along with it. The rooms were a different set up but it worked for us. We... More 

Was this review helpful? Yes 1
Los Angeles, California
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Lovely old building in a historic area. Dramatic entryway. Suites 227/229 were well appointed and quiet, but key card door opener and drapery rods did not work, the carpet was stained, the toilet and shower were both clogged, the cold water faucet handle was not properly attached to the lavatory, and the bed was much too close to the wall.... More 

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Lexington, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Was able to accommodate my last minute need for a room. Very comfortable bed with great view. Offered a great complementary breakfast and the staff was very nice and helpful. Will certainly return for personal vacation as the hotel seemed family friendly as well.

Review collected in partnership with Embassy Suites Hotels

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Hilton Head,SC, United States
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Starting with registration with wrong info, the visit was a disaster. Used hand towels recycled, air conditioning and out of order phones, housekeeping services skipped, shower that barely worked, are just a few of the things that caused us to leave a day early. No follow up at front desk, although they were cordial.staff was aware of the problems and... More 

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Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to review our historic property. We deeply value your feedback and comments regarding our hotel and we are sorry to hear that we were not able to provide you with the services you deserve in regards to the cost of the room. Your input will help us identify areas of improvement and make it... More 

Charleston, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

We rode into town with no reservations and last minute plans. We had stayed here before and it was close to one of our venues. We payed the going Charleston rate for a room with no outside windows and a marginal A/C unit but, there were only two rooms left so we considered ourselves lucky. The room was clean but... More 

Review collected in partnership with Embassy Suites Hotels

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Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to review our hotel property. Your feedback is greatly appreciated. We are happy you enjoyed the location of our property as well as our evening reception and breakfast. We hope you consider our hotel the next time you are in Charleston, as we plan to make some improvements in order to better serve you... More 

Top Contributor
51 reviews 51 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was cute, but definitely run down for the price. All the staff was great. Good, complete breakfast. Big rooms. A ten minute walk from downtown- there is a trolley but it runs sporadically, which was strange. Not really super centrally located. Loved the adjacent park. Wish there was more about the history in the place. Loved the lobby... More 

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Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to give our hotel a great review! We are pleased to hear that you enjoyed your stay with us and we look forward to serving you again in the future! More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here over the weekend, he is a frequent business traveler with Hilton Honors Diamond Status. We baulked a little at the points required for our stay, 80,000 per night, but felt it would be worthwhile to be in a luxury hotel in the historic district. We were duped! My husband summed up the stay by... More 

Was this review helpful? Yes 2
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you for taking the time to give us your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. I appreciate your review as it provides feedback that... More 

Oregon, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was by far the oldest building / hotel we have ever had the pleasure of staying at. The original structure was built in 1780 !!!! Our room even had gun ports high in the wall from the Civil War era. It was like living in a castle. The staff was over the top. Everyone was on their game and... More 

Was this review helpful? Yes
Tara G, Manager at Embassy Suites Charleston - Historic Charleston, responded to this review

Thank you very much for your excellent review of our historic Embassy Suites! We are delighted to read you both enjoyed our hotel and the amenities it has to offer. It sounds like you appreciated the historical significance of both Charleston and our hotel and we are happy you fully enjoyed it all! We appreciate your comments regarding the surrounding... More 

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