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Comfort Inn Downtown Charleston

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144 Bee Street, Charleston, SC 29401
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Comfort Inn Downtown Charleston
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443 Reviews from our TripAdvisor Community

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Luray, VA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

One of my college aged children (and classmates) spent most of last week at this hotel during a theater conference and competition. One evening, my son and one of his roommates was stopped by a woman that identified herself as the General Manager. She asked their room number and then motioned them over. With her finger. She then stated that... More 

Helpful?
Thank diznee_family
Melinda H, Guest Relations Manager at Comfort Inn Downtown Charleston, responded to this review

I want to apologize that you had an unpleasant stay with us. We did have many students stay with us and many of them were running in and out of rooms so it was hard to pinpoint the room numbers. Each of our guests are equally important to us and we want them to have the quiet and enjoyable stay... More 

Valdosta
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I wanted to take a moment to express my sincere and heartfelt thanks for the excellent customer service experience that my family and I had this past week.  For starters, I am active duty military stationed in Germany and I have to travel a few times a year to Charleston for my program at MUSC and had originally elected to... More 

Helpful?
Thank Sarah G
Orlando, Florida
Level Contributor
26 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

My best friend and I stayed here for her 23rd birthday. We booked on Hotwire, and we are not the type to be TOO concerned with what hotel we're staying in because we're always out and about doing things and we are rarely actually in the room. There were definitely some pros and cons to this Comfort Inn. Pros: -The... More 

Helpful?
Thank mbartkovich
Portland, Oregon
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

the only good thing was the staff: very gentle and ready to help and solve problems. carpet, walls, elevator very old and scratched, also looking dirty. Bad smell along the corridor. Room was ok enough

Helpful?
Thank carlo z
Myrtle Beach, South Carolina
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Don't let the fact that the lobby needs updating skew your opinion, we had a great stay. After a heart procedure at MUSC we stayed in a very clean, warm room. The TV worked, lots of towels, and very quiet. All employees were welcoming. Great shower, nice bathroom and this wasn't arranged by the hospital so our room was random,... More 

Helpful?
Thank Bethann711
Eatonton, Georgia
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this property 2 times in the last 45 days and the experience was excellent. This is a good lower cost alliterative tot eh HI or Marriott. I was in Charleston for the marathon and they were very accommodating to the runners.

Helpful?
Thank Dunnmp4138
Charlottesville, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed January 7, 2016

Quick overnight stop at this hotel. Everything was clean, our 2 double bed room had plenty of space, and there were complimentary cookies at the front desk. Who doesn't love a free cookie :) The staff were friendly and also kept our bags while we went out for breakfast after checking out (very helpful to not have to lug around... More 

Helpful?
Thank jessiemustian
Johannesburg, South Africa
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed January 3, 2016 via mobile

We stayed here in mid-December, the hotel was nice enough but we were double charged for our stay and are still struggling to sort this out. We used booking.com to book our stay, paid upfront via credit card, approximately $150. This payment was made a month in advance. Upon check in the hotel charged our credit card with a further... More 

Helpful?
1 Thank Chantelle J
Bradenton, Florida
Level Contributor
3 reviews
3 of 5 stars Reviewed December 31, 2015

The room was Clean and the King sized bed was comfortable. We planned on staying for 6 nights but had to leave a few days early. Holly at the front desk was very understanding and checked us out quickly. The breakfast was good but the hot selection didn't vary much. it was either biscuits and gravy with eggs or biscuits... More 

Helpful?
Thank Brian F
Elloree, South Carolina
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed December 30, 2015

We are given a rate by phone that was cheaper than when we checked in. It was late and we didn't want to go searching for another motel. While sitting on the couch a small brown bug was discovered on my clothing. The next day both my husband and I had several bites. When checking out, we told the clerk... More 

Helpful?
Thank rpmElloree_SC
comforinn11, Manager at Comfort Inn Downtown Charleston, responded to this review

I want to apologize for the problems you had while you were staying with us. We had our professional pest control technician come in and inspect the room and the room was clear of any pests. We take these situations seriously and do all we can to make sure that we are pest free. I do hope your family member... More 

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