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All 52 Charleston hotels »

BEST WESTERN Sweetgrass Inn

2.5 of 5
1540 Savannah Highway, Charleston, SC 29407-7845
Hotel amenities
Ranked #23 of 52 hotels in Charleston
4.0 of 5 stars 205 Reviews
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205 reviews from our community

What travelers say about this hotel
  • Very nice(6)
  • Front desk staff(5)
  • Continental breakfast(4)
  • Short drive(3)
  • Rooms are clean(3)
  • Next morning(3)
Traveler rating
    76
    70
    24
    16
    19
Only show reviews for Family (50) | Couples (82) | Business (12)
Date Rating
td397
St. Louis, MO
Top Contributor
103 reviews
51 helpful votes
3 of 5 stars Reviewed December 6, 2011
1
person found this review helpful

I would like to rate it better.... My bathroom was really dirty. Toilet was dirty and hair in shower/bath area - not one or two strands - several. The hotel back two buildings were just OK. I read the reviews and really hoped for better --- so I guess I am very disappointed that it wasn't. A little love and... More

Was this review helpful? Yes
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
January 5, 2012

Thank you to this guest for taking the time to share their comments. We always appreciate guest feedback as it allows us to constantly improve our efforts. I am sorry this guest found our housekeeping service less than excellent. Our goal is to offer clean, comfortable accommodations with excellent guest service. Obviously, in this case, we fell short of our... More

db_dot
Pascagoula, Mississippi
2 reviews
1 helpful vote
5 of 5 stars Reviewed November 30, 2011

Front desk clerk (young and long, dark-haired female) at check-in was most pleasant upon registration and helpful (and knowledgeable) of locations and site recommendations. Check out by the young gentleman was most pleasant as well. Forgive me for not remembering names. We stayed in 3 BWs and one 'other' hotel during our trip. Names got crossed. Otherwise, very nice room,... More

Was this review helpful? Yes
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
December 2, 2011

Many thanks to this guest for taking the time to share their comments. We always place a high premium on guest comments as they allow us the opportunity to improve our operation. Our goal at the Best Western is not only to offer clean, comfrotable accommodation with great guest service but to do our best to insure our guests enjoy... More

tonestar24
Melbourne, Australia
Senior Contributor
38 reviews
20 helpful votes
5 of 5 stars Reviewed November 26, 2011
1
person found this review helpful

Stayed at this inn as it was cheaper than in the main area of Charleston, i didn't have a car and I was getting in at 11pm so basically just wanted a comfortable place to crash for 1 night before heading into the main area. I was really impressed with this accommodation! I am a best western member but even... More

Was this review helpful? Yes
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
December 2, 2011

I would like to thank this guest for taking the time to share their comments. We always appreciate guest feedback as it allows us to target our efforts at improvement. Our goal at the Best Western Sweetgrass Inn is to not only offer clean, comfortable accommodation with excellent guest service but to make every effort to insure our guests a... More

Jesslikestravel
Chattanooga, Tennessee
Contributor
19 reviews
4 helpful votes
5 of 5 stars Reviewed November 17, 2011

Stayed with my mom for two nights. Got an excellent rate, and a very clean room! We rented a car, which is the only reason we stayed here. Otherwise, we would have been limited to the expensive downtown area. The breakfast was excellent as well as the cookies and milk evening reception. The fish tank was cool as well, seeing... More

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carolina46
UK
Senior Contributor
32 reviews
16 helpful votes
5 of 5 stars Reviewed November 15, 2011

Whenever we stay in Charleston we book this hotel as it is clean and in an excellent location. We were not disappointed and got a fantastic rate (60 dollars). We got a great room overlooking the pool (the largest hotel pool in Charleston) and it was very clean and spacious. The pool had plenty of sunbeds for relaxing and was... More

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SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
November 19, 2011

I would like to thank this guest for taking the time to share their comments as well as for choosing to stay with us so many times. We always appreciate guest feedback, be it positive or negative, as it allows us the opportunity to constantly improve our operation. Our goal is to offer clean, comfortable accommodations with excellent guest service.... More

David M
Victoria, Canada
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed November 13, 2011
1
person found this review helpful

Encouraged by a recent Tripadvisor review, I followed their lead and was able to also Priceline (my first time) a room with a queen bed for $60 a night. The room was very spacious, clean and the bed was nice and comfy! Our room was at the back of the hotel so it was extremely quiet. The breakfast here is... More

Was this review helpful? Yes
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
November 19, 2011

I would like to thank this guest for taking the time to share their comments. We always appreciate guest feedback, be it positive or negative, as it allows us the opportunity to constantly improve our operation. Our goal is to offer clean, comfortable accommodations with excellent guest service. It appears that in this case we came close to achieving our... More

Patricia E
Braselton, Georgia
1 review
4 of 5 stars Reviewed November 3, 2011

I needed an affordable hotel in Charleston SC in order that I could have surgery in Charleston, SC and have somewhere to stay close by my surgeons office for followup care. We traveled from N. Georgia. The check in was fast and efficient and I explained to the young lady that I would not need anyone coming into my room... More

Was this review helpful? Yes
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
November 7, 2011

I would like to thank this guest for choosing to stay with us and for taking the time to post their comments. I am also very happy to read that the surgery went well. We make it our goal to offer our guests clean, comfortable accommodation with excellent guest service. It seem, in this case, that we came close to... More

3D0Gnight
Knoxville TN
Senior Contributor
28 reviews
11 helpful votes
5 of 5 stars Reviewed November 3, 2011

Wonderful staff; one of the best BW's we've stayed at. Dogs allowed, fridge and microwave in rooms, free wifi, nice pool, beautiful landscaping, laundry facilities, exercise room. GREAT breakfast!!! Located about 5-10 min from historic district/downtown. We were in the back so it was pretty quiet. More

Was this review helpful? Yes
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
November 7, 2011

I would like to thank this guest for taking the time to post their comments. We always value guest feedback, be it positive or negative, as it allows us to constantly improve our operations. It is our goal to offer our guests clean, comfortable accommoodations with excellent guest service. It seems, in this case, that we came close to achieving... More

Jsull826
2 reviews
4 of 5 stars Reviewed November 2, 2011

We stayed for two nights -Oct 27/28 at the Best Western /Sawgrass. We arrived in the early afternoon and was allowed to check in early - which was very nice. We drove into Charleston to take a city tour with Gray Line and got a very nice sense of the city during the 90 minute tour. I would highly recommend... More

Was this review helpful? Yes
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
November 3, 2011

I would like to thank this guest for taking the time to post their review as well as for choosing to stay with us during their visit to Charleston. As stated many times, our goal is to help our guests enjoy all that Charleston has to offer while staying in a well-maintained, clean, comfortable room. It seems, based upon this... More

LCMeyer
Radcliff, Kentucky
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed November 1, 2011

I travelled in from western KY and when I arrived at the Sweetgrass Inn I was tired. The front desk had my reservation all ready and in a matter of a couple minnutes I was relaxing in my room. The accomodations were relaxing, the wi-fi was very functional (I have had some problems with other hotel's wi-fi) and the bed... More

Was this review helpful? Yes
SICGM, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review
November 3, 2011

I would like to thank this guest for taking the time to post their review as well as for choosing to stay with us during their visit to Charleston. As stated many times, our goal is to help our guests enjoy all that Charleston has to offer while staying in a well-maintained, clean, comfortable room. It seems, based upon this... More

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BEST WESTERN Sweetgrass Inn Also Known As

  • Best Western Sweetgrass Hotel
  • Best Western Charleston
  • Charleston Best Western
Address: 1540 Savannah Highway, Charleston, SC 29407-7845

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BEST WESTERN Sweetgrass Inn
Show the lowest price for this hotel* (from our partners)
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