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Best Western Sweetgrass Inn

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating: 3.5 of 5 stars
TripAdvisor Popularity Index: # 24 of 49 hotels in Charleston
Description: Modern 2-story - 3 mi from historic Charleston, 5 mi from beach.
  • Address
    1540 Savannah Highway
    Charleston, SC 29407-7845
Check Rates: $127 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 45 traveler reviews
  • What to Expect:
    • 3.5 based on 30 reviews Rooms
    • 4.0 based on 29 reviews Service
    • 3.5 based on 31 reviews Value
    • 3.5 based on 31 reviews Cleanliness
    • 4.0 based on 6 reviews Pool
  • Recommended For:
    • 50% based on 34 reviews Families with young children
    • 40% based on 34 reviews Older travelers
    • 30% based on 34 reviews Families with teenagers
    • 30% based on 34 reviews Pet owners
    • 30% based on 34 reviews Young singles

Reviews of Best Western Sweetgrass Inn

( 1-10 of 45 )
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4 of 5 stars
knoxville, tennessee
May 5, 2008

Husband, dog and i stay at this hotel for its proximity to our son's apartment. Hotel is clean, breakfast is o.k., staff and housecleaning crew is super friendly. Hi speed internet works perfectly. Beds were very comfortable. Hotel is quiet, but typical Charleston traffic makes get in and out a typical Charleston challenge. more

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3 of 5 stars
Jacksonville, FL
May 1, 2008

The hotel was a decent stay however some things did irk me regarding the stay. First off as you come into town there is a sign advertising 74/night accomadations. However I had already had a prebooked reservation that you cant cancel, then when you get to the hotel it advertised 79/night hotel. So it appears just wait until you get... more

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5 of 5 stars
Chesapeake, Virginia
Apr 29, 2008

We spent two fabulous days in Charleston as part of our 1st anniversary road trip to SC. We chose BW Sweetgrass Inn for its value & relative close proximity to historic downtown. If I were to give any negative comments, it's just that it's off of a very busy street which was a bit challenging on Saturday late afternoon to... more

Management response from
SICGM, Bill Richards, General Manager

I would like to thank this guest for posting such kind words about our property. It is nice for our staff to hear that their efforts are making a difference. Thanks!

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2 of 5 stars
Boston, Mass. USA
Apr 26, 2008

Just returned back from the great city of Charleston. We were extremely disappointed in the cleanliness of the hotel room at the BW. We spoke with other guests at the hotel who had similiar experiences. Obviously, there is NO inspection of the housekeeping services in these rooms. The room had a strong moldy smell that even the a/c on high... more

Management response from
SICGM, Bill Richards, General Manager

We were quite surprised to learn of this guest's dissatisfaction as they did not, during their stay, inform us about any problems. Instead, they waited until after their departure when nothing could be done to address the issue. Nevertheless, we appreciate the feedback and the opportunity to improve. Our goal at the Best Western - Sweetgrass Inn is 100% Guest...

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2 of 5 stars
San Francisco
Mar 24, 2008
1/1 found this review helpful

This place is a little outside of town - about a 10 minute drive. Overall it was clean, safe, and comfortable but I think there were bedbugs! Both my husband and I developed really itchy bumps a day after staying here. I can't be sure, and otherwise it was just fine, but do beware. If you are willing to risk... more

Management response from
SICGM, Bill Richards, General Manager

I would like to thank this reviewer for their kinds words. I would also welcome this reviewer to contact me personally so we can determine which room she stayed in. We take the recent return of bed bugs to the hotel industry quite seriously. As such, we have our associates trained quarterly by professional exterminators in how to detect bed...

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5 of 5 stars
scpalmtree
Mar 24, 2008
1/1 found this review helpful

I stayed at this hotel March 2-7 while looking for an apartment in the area. I found this to be an excellent location, very close to downtown, Folly Beach, & 526. For 5 nights tax included (with a corporate discount) was only $360. As the other review before mine had mentioned, there were a lot of construction workers who appeared... more

Management response from
SICGM, Bill Richards, General Manager

I would like to thank this reviewer for their kind words. We aim for 100% guest satisfaction. It is nice to know we are getting closer to our goal!

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2 of 5 stars
Douglasville, Georgia
Feb 28, 2008
1/1 found this review helpful

The staff was very friendly and helpful. For a hotel in Charleston it seemed more like a camp out for construction workers than what was adverstised on website. The hotel was clean but not a place for tourists. In fact the hotel had more construction workers than tourists. I would never stay here again. The next time in Charleston we... more

Management response from
SICGM, Bill Richards, General Manager

We certainly appreciate this guest taking the time to share their thoughts! It is true that during the winter months (Nov - Feb) we do have a good amount of construction workers as well as business people staying at the property Sunday through Thursday. However, at no time do we lose our focus on our vacationing guests. We are always...

Feb 26, 2008

They put a hold on my credit card for the full amount the whole 2 weeks after I made reservations & that $180 was unavailable to use. I wanted to use the same card to pay and it wasn't accepted when they swiped it 3 times, I knew it would happen. She told me to call my credit card company... more

Management response from
SICGM, Bill Richards, General Manager

I have spoken with this guest about the unfortunate incidents which occured during their visit. It is our goal to insure that every guest is 100% satisfied with their stay. I would encourage this guest to contact me personally if they are still unhappy with our response.

Feb 23, 2008
1/1 found this review helpful

I discovered the Sweetgrass Inn a few years ago and have been so impressed I decided to write my first review. It provides above average accomodations for a hotel in its category at extremely reasonable prices. They offer a big room with basic kitchen equipment like a refrigerator and microwave, laundry facilities for those who need them, as well as... more

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5 of 5 stars
Winter Haven, Florida
Dec 28, 2007
1/1 found this review helpful

Charleston, SC, December 20th. Stayed at Sweetgrass Best Western. My son lives in NC and we in FL. He couldn't get much time off as he had to use some of his vacation time recently so we met , well not really half way , we went a little farther. He had stayed in Charleston years back when he worked... more

Reviews of Best Western Sweetgrass Inn

( 1-10 of 45 )
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Best Western Sweetgrass Inn Address

1540 Savannah Highway, Charleston, SC 29407-7845