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BEST WESTERN Sweetgrass Inn

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1540 Savannah Highway, Charleston, SC 29407-7845
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BEST WESTERN Sweetgrass Inn
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656 reviews from our community

Traveler rating
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    79
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    34
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215
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27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Bern, North Carolina
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very close to Charleston without the Charleston prices. Very friendly and helpful front desk staff, excellent service, clean, comfortable rooms, pet friendly, with a walking area, including poop station.

Review collected in partnership with Best Western

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Casar, North Carolina
1 review
3 of 5 stars Reviewed 3 days ago NEW

Room was nice and clean, staff were friendly but not overly excited to help you. Very large and spacious pool always clean and open. Cleaning service came in everyday to make the bed and replace towels. Overall it was a decent hotel, close enough to downtown Charleston maybe about 5-10 minute drive depending on traffic. Breakfast was decent, the breakfast... More 

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lake city, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Quiet, safe area of Ashley River area of Charleston, SC. Complete continental breakfast. Certainly would stay again! Quick drive to MUSC and the Citadel. Shopping areas in the immediate US 17 area. Having stayed in some of the more high-end places nearer MUSC, this Best Western is quite the deal and is easy to get to any part of the... More 

Review collected in partnership with Best Western

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Cape Cod, Massachusetts
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I always stay at a BW. Staff is friendly, professional and knowledgeable. We enjoy our stay and look for a BW motel when in various cities. We like their program Stay and Park too. Rooms are clean, beds comfy. We did wish that Charleston had an elevator though. But, the women behind the counter offered to assist... More 

Review collected in partnership with Best Western

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Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Beaches2, Thanks so much for your loyalty to the Best Western brand. We are excited that you were extremely satisfied with the service you received from us. Excellence is the standard that is set when it comes to the type of service we provide. Thanks for being guest that make that easy. More 

Bradford West Gwillimbury, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 1 night at this hotel and were very satisfied. This is an older property with 2 separate buildings, both 2 story and both with exterior room entrances. We were in the back building (room 137) and faced away from the street so there was no road noise and we didn't hear any of the other guests once the... More 

Was this review helpful? Yes 1
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear John A, Thanks for taking the time to post this lovely review. We are glad that you found your room to be quiet, clean and comfortable. We have not renovated the room that you stayed in while visiting us. We are still in the process of renovating the rooms and we have almost completed the pool. We apologize that... More 

Cincinnati
Contributor
19 reviews 19 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We were here for only 1-night but that was enough. I chose the hotel because it had pet-friendly rooms & was close to Historic Charleston. My wife & I didn't feel comfortable with the neighborhood. I had noticed several vehicles driving slowly thru the rear parking lot but not stopping to get into their rooms (?) which I thought was... More 

Was this review helpful? Yes 2
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Cincinnati-Vic, We sincerely apologize that you did not feel comfortable during your stay with us. The security of our guests is our highest priority. We are normally very comfortable here as we are right off of main US Hwy 17 and our local authorities frequent the property for our clean restrooms and hot coffee. We are also sorry that... More 

Quebec, Canada
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

If you're lucky enough to be received by Jana ,then you know you're in the right place. Hope she is well rewarded for her personable welcome and ability to handle every question and problem. Pool renovations but quiet when we were there but with the nice weather coming will be needed. Rooms are being updated and sound proofing is excellent.... More 

Was this review helpful? Yes
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Catherine 21149, Many thanks to you for this awesome review. It was delightful to see that you mentioned two of our many gems that are here at the property. They were both very happy to see they were mentioned by name. We all strive very hard to provide excellent service and it appears that they certainly met that mark... More 

Chicago, Illinois
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

The Best Western was clean and taken care of but the rooms need a major overall like what the holiday inn have been doing in recent years. I don't mean best western needs to put new paint and pictures in I mean a complete overall. As I stated though it was clean and taken care of. The grounds were nice.... More 

Was this review helpful? Yes 1
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear DellsLOVE, Thank you for your recent stay with us. We are doing an all inclusive renovation of our property. We have completed one half of the entire hotel. We are also renovating the pool. We are glad that you did notice that the rooms were clean and well taken care of. Thanks for letting us know that we do... More 

Marblehead, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Okay place for an average budget or overnight stay. The pool was under repair when we were there. Rooms was newly remodeled. Breakfast was okay, nothing fancy. Right on Rt. 17 and close enough to downtown.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Bird20, Thank you for posting this review. We love being able to provide a good value for all who visit the Charleston area. We are slightly disappointed that we were rated average as we are only interested in providing extraordinary service. If you ever decide to revisit Charleston please come back and allow us the opportunity to serve you! More 

Iron Station, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here twice as a cruise and Stay package. Overall a very good hotel, continental breakfast is a little better than the average hotel in this range. Hope to see some special discounts to be offered

Review collected in partnership with Best Western

Was this review helpful? Yes
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Reba S, Thanks for your continued loyalty. We do appreciate your feedback. We definitely try to provide the best available rates to our loyal guests. The packages that are offered include a discount greater than what you would normally receive with AAA, AARP and additional plans you would apply. We do value your business and hope to see you... More 

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