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BEST WESTERN Sweetgrass Inn

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1540 Savannah Highway, Charleston, SC 29407-7845
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1 room 1 adult
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BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
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840 Reviews from our TripAdvisor Community

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Ocean Isle Beach, North Carolina
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Ido not ever stay at Best Westerns, but we were looking for a place that would take a pet and was not out of the way in Charleston. We decided that this would be fine for one night. What a pleasant surprise to have the front desk person greet us and make us feel like we had just walked into... More 

Helpful?
Thank Diane W
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi Diane W! Thank you for such a great review! We are always striving to give our guests that 5 star feel when they stay with us for the not so 5 star price! It is great to hear that our customer service can make all the difference and that it made your trip to Charleston a pleasant one. We... More 

Panama City, Panama
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We were on a business trip to Charleston Sc. I was Very tired when I arrived at the motel. When i went to the front desk there was no hassle. Everything was ready for me. The Lady at the front desk couldn't have been any nicer and helpful. I have been to a lot of motels around the Country and... More 

Helpful?
Thank ginger8502016
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi ginger8502016! We are so glad that we could provide you comfortable accommodations and great customer service after such a long drive! We want all our guests to feel like they are home away from home. We hope the next time you drive through Charleston that you will stay with us again! More 

Panama City, Panama
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Lovely rooms soft bed and very sweet check in lady. She was very helpful and inviting. When you are tired and have been on the road for a long time it is nice to see a friendly face. Once I got in my room it was very clean. and the bed was so soft. I loved it. Then I found... More 

Review collected in partnership with Best Western

Helpful?
Thank ginger8502016
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi ginger8502016! We are so glad that we could provide you comfortable accommodations and great customer service after such a long drive! We want all our guests to feel like they are home away from home. We hope the next time you drive through Charleston that you will stay with us again! More 

New York City, New York
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a newly renovated room - nicely done.... Great decor. While interior configuration of room was similar to most, the entry was odd. You park in front of your room (like most motels) but there are no windows on that side. You're simply facing a blank wall with doors spaced out along it. Practically, it makes sense, no one... More 

Helpful?
Thank tumsey
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi tumsey! I'm glad to hear you enjoyed your stay with us! We are in a great location only 4 miles to the downtown historic district and ideal for tours such as the plantations. We do take great pride in providing excellent customer service for our guests and great accommodations that include a great breakfast! We hope the next time... More 

Gaffney, South Carolina
1 review
5 of 5 stars Reviewed 1 week ago

The room was fabulous. It was neat and clean and very homey. We definitely enjoyed our stay! The flooring was new and very attractive. The beds were very comfortable. The front desk and breakfast service attendants were very friendly.

Helpful?
Thank marylightle
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi marylightle! I'm so glad to hear you enjoyed our stay with us! We strive to provide the best experience for our guests when they have to be away from home, so it is good to hear that we can make our hotel a home away from home for you. We hope the next time you visit Charleston that you... More 

Greer, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family thoroughly enjoyed our stay at this location! Our truly smoke-free room was neat and clean, with pillow-top beds and crisp, clean sheets that helped us wake refreshed and energized each day. The staff were welcoming, friendly and helpful, from DaQuonna, who courteously welcomed us with her beautiful smile and provided us with info and maps re: the attractions... More 

Helpful?
1 Thank Chuck and Renne... C
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Thank you for the amazing review! We take such pride in knowing we provide the utmost service to our guests and that our guests can leave here completely satisfied. We cannot wait for you to visit us again! More 

Duluth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel staff have always been exceptional at this Best Western. The beds and cleanliness of the rooms are excellent. We have stayed at this hotel many times and have always been very pleased. The breakfast is always great as well.

Review collected in partnership with Best Western

Helpful?
Thank David B
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Thank you for the great review David B! We are always happy to hear when a guest is satisfied with their experience and customer service. We hope the next time you are in Charleston that you will stay with us again! More 

Baltimore, Maryland
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We drove down from Maryland the day before a cruise, the only problems we had were that the water was lukewarm, which obviously is a first world problem and not worth crying over, and that when we booked, the booking process didn't catch that we were doing the cruise package, so an unexpected $20 per person was added to the... More 

Helpful?
Thank Erin B
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi Erin B! I hope you enjoyed your cruise! We take great pride in offering a package for cruisers to make your vacation as smooth and stress free as possible. We are so glad that you enjoyed your experience with us, and we hope the next time you visit Charleston, cruise or not, that you will choose to stay with... More 

Greenville, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here multiple times and will return when I am in the area. The breakfast attendant carol is awesome. She knows me by name and always ask how I am doing and when I will be back. I miss not having the option to have a smoking room at this location now though.

Review collected in partnership with Best Western

Helpful?
Thank Terry L
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Terry L, Ms. Carol is one of our many staff members that are truly exceptional at making our guests feel so welcome when they stay! I am glad we can provide you excellent service and accommodations for when you visit Charleston. We look forward to you staying with us again soon! More 

S E England
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited Charleston straight after the October flooding, so I expected the area to be damp. The hotel hadn't been flooded. Our room was on the first floor (American second floor) in the building at the rear. It smelt appalling and we asked for another room. Housekeeping were extremely cooperative in changing our room, but did have a slight air... More 

Helpful?
Thank Plum2Go
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Plum2Go, I'm sorry to hear you did not feel like you had a wonderful experience with us! We always strive to provide the best customer service and to make our guests feel as much at home as possible. You will be pleased to know however that we have renovated the rooms since your stay with all new furnishings, amenities,... More 

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