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BEST WESTERN Sweetgrass Inn

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1540 Savannah Highway, Charleston, SC 29407-7845
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BEST WESTERN Sweetgrass Inn
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BEST WESTERN Sweetgrass Inn
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702 reviews from our community

Traveler rating
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    84
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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
1 of 5 stars Reviewed yesterday NEW

I made a reservation for two rooms a week ahead of my visit. Once I arrived their system showed that only one room was reserved. I showed them my reservation and they found another room for me (on the other end of the complex). So far so good. The rooms were ok, nothing special but also not disgusting. The final... More 

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Seal Beach, California
Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Check in was fast but when we got to the room it wasn't ready. Personnel sent us to #249 upstairs without an elevator but a staff man helped with our luggage. The room was in good order but it smelled like a smoking room. Old and musty. Pillows did not smell fresh. Cigarette filters scattered on the property.The outer deck... More 

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Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Good afternoon Elaine and Lloyd, Thank you for taking the time to review Best Western Sweetgrass Inn. We appreciate all the feedback we receive from guest so that we can constantly improve on service for you and other future guests. We hope next time you are in the Charleston area that you take advantage of our newest room types we... More 

Kansas City, Missouri
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Back to Charleston 2nd time, didn't want to pay thru nose for nice place in historic district+parking. Found online, very pleased. No parking fees, minutes to downtown, parked at visitor's center, took trolleys/walked. Fridge/Microwave, Good continental free breakfast.

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Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Good afternoon HWIDEI, Thank you for choosing to stay with us while you were enjoying all that Charleston has to offer without spending too much out of pocket for your hotel accommodations. We take pride in providing reasonable rates for our guests and still being in a great area where are close to everything. We hope to see you again... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

After checking into and out of a nearby motel that was bad we were glad to find this Best Western! The rooms are large and brand new. Very clean. A special thanks goes out to Carol in there breakfast room for making us feel right at home!

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Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi Jeff! Our team was delighted to have you as our guest, and we are glad that we could accommodate you to make your experience a pleasant one while you were in Charleston. We strive for excellent service, and we definitely glad to have Carol as a part of our team. We hope to see you again in the near... More 

Orlando, Florida
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Only 4 miles from downtown with all its restaurants, shops and venues. Right off Savannah Highway, only about 40 minutes from 95 (although don't plan on heading towards 95 after 2pm, the traffic is insane). My room had WiFi, a fridge, a microwave, etc - free, all the amenities for which the $300+ hotels will nickel and dime you to... More 

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Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Good afternoon Kitdoor, Thank you for taking the time to review your experience with us here at the Best Western Sweetgrass Inn! I'm glad you pointed out that we are in a safe area that happens to be close to anything you might need during your stay in Charleston. We are delighted that you are going to stay with us... More 

Omaha
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

Very welcoming staff and comfortable room. Would stay here again. Grounds are attractive and location is convenient both for getting to and from Interstate and to downtown marketplace and the bay. Excellent tourist information available in lobby. Good breakfast.

Review collected in partnership with Best Western

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Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi Miriam! Thank you for pointing out to our future guests reading these reviews that we are in an excellent area when they come to stay in Charleston! We are only 4 miles from downtown and 10 miles from Folly Beach so we have the best of both worlds! We are excited that you had an excellent stay, and we... More 

York County
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I just stayed here two nights while working in the area and there were no suprises. Just good sleep, but the hotel is little dated. It could use some new amenities and breakfast could have been better.

Was this review helpful? Yes
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Good afternoon Waynetad, We are glad you chose to stay with us here at Best Western Sweetgrass Inn! We appreciate you taking the time to review us, and we hope to see you again in the near future. Please be sure to take advantage of our newest room types that were recently introduced during renovations this year the next time... More 

Cincinnati, United States
1 review
4 of 5 stars Reviewed 1 week ago

Stayed at this Best Western for a two day business trip. Everything was very clean and the service was excellent. The only issue I had was that my non-smoking room smelled strongly of cigarette smoke. I had to go down the street to the IGA and buy Febreeze to make the smell more tolerable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi Mackenzie! Thank you for taking the time to inform our future guests of your experience with us here at Best Western Sweetgrass Inn. We appreciate your input, and we would be happy to accommodate you again. We are striving to make sure all rooms are in excellent condition for when you arrive so we hope the next time you... More 

Dallas, Georgia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice, comfortable room. Excellent staff and continental breakfast. Dog friendly. The staff was so kind to us. They opened doors for us, always spoke, and spoiled our puppy. Beautiful pool. Reasonably close to downtown Charleston and Folly Beach.

Was this review helpful? Yes
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Karen, Thank you for taking the time to review Best Western Sweetgrass Inn. We loved spending time with your family, and we are glad you decided to stay with us. Please visit us again soon the next time you are in the Charleston area. We look forward to seeing you again! More 

Shiloh, Illinois
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights while exploring Charleston. Great location, close to everything, staff was wonderful and it is pet friendly. You could tell our room was pet friendly, small spots on carpet and dog odor, but overall did not affect our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Good afternoon Jessica! I'm glad we could accommodate you during your visit to Charleston. We take pride in welcoming pets as we know how much they mean to our guests, and our staff certainly enjoy meeting our furry friends! Thank you for taking the time to review your experience with us, and we hope you and your pet can visit... More 

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