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BEST WESTERN Sweetgrass Inn

2.5 of 5 1540 Savannah Highway, Charleston, SC 29407-7845
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BEST WESTERN Sweetgrass Inn
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BEST WESTERN Sweetgrass Inn
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620 reviews from our community

Traveler rating
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    72
    39
    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Savannah, Georgia
Top Contributor
83 reviews 83 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a pleasant one night stay at the Charleston Best Western Sweetgrass Inn. We stayed in a recently renovated, 2nd floor, King room, that had a pool view and very high ceilings, small fridge, micro., large flat screen. We did not experience any construction noise on the weekend. The complimentary breakfast was pretty good, sausage, toast, muffins, cereals, boiled... More 

Was this review helpful? Yes 1
Crest Hill, Illinois
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean place that is in the process of being remodeled. Although we didn't arrive in time to get an updated room, we were very pleased with our room. Location seemed safe and close to restaurants, etc. Breakfast was great and Carol did an excellent job taking care of us! I would definitely stay here again.

Was this review helpful? Yes 1
New York City, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Simple hotel but the staff was very friendly, the breakfast room was always clean and has many choices, the location was great! Only 15 min to Charleston Downtown. The best part is that they are remodeling some rooms so if you can ask for the new rooms when making your reservation!

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

My friends and I travel a lot and I must say that this is by far the best experience we've ever had at one of our stays! The staff were extremely polite and so helpful. I probably could've spent a few hours in the lobby just talking with the receptionist lady. She was so kind and just made us feel... More 

Was this review helpful? Yes 1
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear TripAdvisor Member, Thanks for this awesome review. I'm overjoyed that we made this stay your best experience ever. The staff tries very hard to provide excellent service and to make our guests feel welcome. It seems that we definitely did this for you. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Great place to stay, reasonable rates for the area, decent breakfast, very good staff. Convenient location and easy to find. Like that it is dog friendly. Didn't bring our dog on this trip, but would on future trips. Enjoyed seeing other people with their dogs. Lobby decorated nicely for the holiday with holiday music playing as well. Would stay here... More 

Review collected in partnership with Best Western

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Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Johanna K, Thanks for recognizing us as a great place to stay. I'm happy we were able to provide you reasonable rates, decent breakfast, and very good staff. We are pet friendly and love having them visit us. You are definitely welcome to return anytime. More 

Bristol, Wisconsin
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my second visit to this hotel. We thought about bringing our dog this time but decided not to at the last minute. We still had a pet room which was still nice. We stayed over Thanksgiving. I want to give a compliment to Ms. Carol who was working the breakfast area on Thanksgiving. There was a large family... More 

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Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Mark K, Thanks for coming back to stay with us. We love our return guests. Thanks for taking the time out to recognize Ms.Carol ,our breakfast attendant, whom we believe is such a gem. We would like to welcome you to the Best Western family and look forward to seeing you the next time you visit Charleston. More 

Saratoga Springs, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Second time we've stayed at Best Western Sweetgrass. Not much to look at from the outside but the rooms are clean and not worn out looking and the free breakfast is good. Great value. It is a 15-20 minute drive downtown but that didn't bother us as there is plenty of parking and we stay long enough to make it... More 

Was this review helpful? Yes
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Bonnie W, Thanks for choosing to stay with us again. We appreciate your business. I'm glad you felt that our hotel was a great value, a convenient drive to downtown. I do apologize that you felt we needed better insulation. Noise complaints are very rare for us the building is concrete. More 

Virgina, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

We notified the hotel that we were traveling with two children and would need adjoining rooms, they "noted it" and told us that we would be informed at check-in. We drove for over nine hours, when we arrived at the hotel, no only did they not offer us adjoining rooms, they do not even have them! Wait, why were we... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Christopher B, Thanks for taking the time to post this review. We appreciate the feedback as we use this to make improvements with the accommodations and the level of service we provide. I do apologize that we failed to meet or exceed your expectations. We have issued you a refund of your points for this stay. Please give us... More 

Seattle, WA
Senior Contributor
45 reviews 45 reviews
41 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 21, 2014

Pro: - Modern, spacious, quiet room with comfortable beds. - Free breakfast with many healthy options (grits, oatmeal, greek yogurt, fruits) - Super staff - Exceptional housekeeping. I stayed here 3 nights and each day the room was made up as though I were a new guest. - Easy access to downtown Charleston or the airport; close to the West... More 

Was this review helpful? Yes 1
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear doggone31, Thanks for this awesome review. I am so pleased that you enjoyed the hotel accommodations, the complimentary breakfast, the hotel housekeeping staff, and the convenience to nearby locations. More 

New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 21, 2014

A 10 minute ride to downtown charleston on main highway. stayed here on friends referral it's a typical chain hotel but if you are on a budget it's perfect. Rooms are clean with comfortable beds flat screen tv microwave and fridge included and complimentary breakfast only con I would ask for a ground level room next time steps to 2nd... More 

Was this review helpful? Yes 1
Bill R, Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear carol6841, Many thanks to you for this wonderful review. It seems that you truly enjoyed your stay with us. I am happy that we provided you the convenience and the amenities you were looking for at a budget friendly price. Thanks in advance for your recommendation. More 

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Additional Information about BEST WESTERN Sweetgrass Inn

Address: 1540 Savannah Highway, Charleston, SC 29407-7845
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Sweetgrass Inn 2.5*
Number of rooms: 87
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Also Known As:
Best Western Sweetgrass Hotel Charleston
Best Western Charleston
Charleston Best Western
Hotel Style:
#28 Family Hotel in Charleston
#28 Business Hotel in Charleston
#34 Romantic Hotel in Charleston

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