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BEST WESTERN Sweetgrass Inn

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1540 Savannah Highway, Charleston, SC 29407-7845
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BEST WESTERN Sweetgrass Inn
BEST WESTERN Sweetgrass Inn
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837 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a newly renovated room - nicely done.... Great decor. While interior configuration of room was similar to most, the entry was odd. You park in front of your room (like most motels) but there are no windows on that side. You're simply facing a blank wall with doors spaced out along it. Practically, it makes sense, no one... More 

Helpful?
Thank tumsey
Gaffney, South Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

The room was fabulous. It was neat and clean and very homey. We definitely enjoyed our stay! The flooring was new and very attractive. The beds were very comfortable. The front desk and breakfast service attendants were very friendly.

Helpful?
Thank marylightle
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi marylightle! I'm so glad to hear you enjoyed our stay with us! We strive to provide the best experience for our guests when they have to be away from home, so it is good to hear that we can make our hotel a home away from home for you. We hope the next time you visit Charleston that you... More 

Greer, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our family thoroughly enjoyed our stay at this location! Our truly smoke-free room was neat and clean, with pillow-top beds and crisp, clean sheets that helped us wake refreshed and energized each day. The staff were welcoming, friendly and helpful, from DaQuonna, who courteously welcomed us with her beautiful smile and provided us with info and maps re: the attractions... More 

Helpful?
1 Thank Chuck and Renne... C
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Thank you for the amazing review! We take such pride in knowing we provide the utmost service to our guests and that our guests can leave here completely satisfied. We cannot wait for you to visit us again! More 

Duluth, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff have always been exceptional at this Best Western. The beds and cleanliness of the rooms are excellent. We have stayed at this hotel many times and have always been very pleased. The breakfast is always great as well.

Review collected in partnership with Best Western

Helpful?
Thank David B
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Thank you for the great review David B! We are always happy to hear when a guest is satisfied with their experience and customer service. We hope the next time you are in Charleston that you will stay with us again! More 

Baltimore, Maryland
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We drove down from Maryland the day before a cruise, the only problems we had were that the water was lukewarm, which obviously is a first world problem and not worth crying over, and that when we booked, the booking process didn't catch that we were doing the cruise package, so an unexpected $20 per person was added to the... More 

Helpful?
Thank Erin B
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi Erin B! I hope you enjoyed your cruise! We take great pride in offering a package for cruisers to make your vacation as smooth and stress free as possible. We are so glad that you enjoyed your experience with us, and we hope the next time you visit Charleston, cruise or not, that you will choose to stay with... More 

Greenville, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here multiple times and will return when I am in the area. The breakfast attendant carol is awesome. She knows me by name and always ask how I am doing and when I will be back. I miss not having the option to have a smoking room at this location now though.

Review collected in partnership with Best Western

Helpful?
Thank Terry L
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Terry L, Ms. Carol is one of our many staff members that are truly exceptional at making our guests feel so welcome when they stay! I am glad we can provide you excellent service and accommodations for when you visit Charleston. We look forward to you staying with us again soon! More 

S E England
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited Charleston straight after the October flooding, so I expected the area to be damp. The hotel hadn't been flooded. Our room was on the first floor (American second floor) in the building at the rear. It smelt appalling and we asked for another room. Housekeeping were extremely cooperative in changing our room, but did have a slight air... More 

Helpful?
Thank Plum2Go
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Dear Plum2Go, I'm sorry to hear you did not feel like you had a wonderful experience with us! We always strive to provide the best customer service and to make our guests feel as much at home as possible. You will be pleased to know however that we have renovated the rooms since your stay with all new furnishings, amenities,... More 

Jacksonville, Florida
Level Contributor
191 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent two nights here staff was awesome and the rooms newly remodeled are great and it was a quiet place as well. Place is close to downtown and close to other area interests. Breakfast was good with both hot and cold choices. Will definitely stay here next time we are in the area and want a clean comfortable room.... More 

Helpful?
Thank 1hungrychef
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi 1hungrychef! That is so great to hear that you enjoyed your stay with us! We strive to make all our guests have the most pleasant experience possible and provide the utmost customer service. We hope we will see you again soon! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I love the breakfast here. Ms. Carol is absolutely awesome!! She is very nice and helpful! I enjoy and look forward to seeing her in the morning at breakfast when I stay here. I love the renovations. I enjoy everything about my stay at this hotel!!

Helpful?
Thank Maria H
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Hi Maria H! I am so glad to hear that you enjoyed your stay with us while you are in Charleston! We are very proud to have such a great team of staff who understand how important it is to make our guests feel like home. We hope the next time you visit Charleston you will see us completely renovated! More 

New York City, New York
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was clean and comfortable. Happy that this is a pet-friendly location. Very happy that they had multigrain bagels for breakfast as I try to avoid white bread. Close to the city, so it was easy to head out to see the sights in the morning. Staff is friendly. Very helpful when asking about a restaurant with vegan choices nearby.

Helpful?
Thank Ratluver
Bill R, General Manager at BEST WESTERN Sweetgrass Inn, responded to this review

Thank you for pointing out some of the great amenities we offer our guests! We take great pride in providing you with wonderful accommodations and the best customer service Charleston has to offer! We hope you will stay with us again the next time you are in the Charleston area. More 

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