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Holiday Inn Express Charleston Downtown - Ashley River

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250 Spring Street, Lockwood Drive, Charleston, SC 29403-5123
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Holiday Inn Express Charleston Downtown - Ashley River
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Holiday Inn Express Charleston Downtown - Ashley River
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442 reviews from our community

Traveler rating
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    148
    78
    17
    13
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139
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38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Contributor
12 reviews 12 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is a little further from downtown than we would have liked given that we didn't have a car. It was our first time in Charleston so seeing "Downtown" in the title made us think it would be walking distance. But besides that everything else was very good. The staff was very friendly, the room was a nice size... More 

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Durham, North Carolina
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We chose this hotel because it is pet friendly. The room was very large and the beds were very high off the ground, which after a long day of walking around was a little hard to get into. The beds were comfortable though. Due to having a dog we were placed on the second floor and thus did not have... More 

Was this review helpful? Yes 1
HIEDwtnGM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for writing about your stay. I was troubled to read of the difficulty you encountered with parking. Your comments are appreciated as we continually strive to improve and will be useful in addressing this issue. More 

Chandler, Arizona
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As others have stated- its not horrible-but not worth the weekend rate; I paid $260 on a weekend in the down season (early March) and the hotel location (on the other side of the city attractions), room/ amenities, were absolutely average- so in my opinion NOT worth that price- you can find same price with much better hotels;

Was this review helpful? Yes 1
HIEDwtnGM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for writing about your stay. Your comments relative to price/value are appreciated and we hope to serve you again. More 

Tallahassee, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I just finished a stay here recently and while the hotel itself was decent - the rooms were clean, the wifi worked good and the breakfast was well stocked and tasty - I think the price for the room was high. 1) You will not walk from here to any historical area - just to be clear up front. Be... More 

Was this review helpful? Yes 1
HIEDwtnGM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for writing about your stay. Although I am glad you had an overall enjoyable experience I was troubled to read of the difficulties you encountered. Your comments are appreciated as we strive to improve and we hope to be able to serve you again. More 

Provincetown, Massachusetts
Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Checked in late one hot day in March traveling with a dog , driving all day just wanted to get into room and collapsed Keys didn't work in door. Back down stairs got new keys. Get into room and thermostat says 79 degrees inside. Fiddled with the air conditioner nothing. Called front desk. We'll send someone up they did cant... More 

Was this review helpful? Yes 1
HIEDwtnGM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your feedback regarding your stay. I certainly apologize for the problems you encountered with your arrival experience and noise from your a/c unit. We will be replacing many of our a/c units this month and hope you will try us again on a future visit. More 

Martinsville, Indiana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent 2 nites, staff extremely courteous and friendly. Maid service prompt. Breakfast service great. Mike was particularly helpful and friendly. Well worth the price compared to other "downtown" hotels

Was this review helpful? Yes 3
HIEDwtnGM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your feedback regarding your stay. I was happy to hear that you had an enjoyable time and your kind words about Mike will be passed along. We look forward to serving you in the future! More 

North Potomac Maryland
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was our 3rd time staying at this hotel. "Downtown" is a bit of a misnomer, because it really is too far to walk to the Historic District, but it's far less expensive than the hotels in the historic district. It's a good value, because you can drive to the historic area in just a few minutes where there is... More 

Was this review helpful? Yes 2
HIEDwtnGM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for your comments about your recent stay. I was pleased to hear that you had an enjoyable experience and appreciate your feedback about the heater noise. We will be replacing the heaters in the coming months and hope you will try us again! More 

Williamsburg, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My husband and I was originally staying in Myrtle Beach to spend the holidays with his mother, unfortunately my mother-in-law had to go to the hospital for heart problems, the hospital in MB sent her to Roper Hospital to be treated by specialist there, the hospital referred us to a list of hotels that give medical discounts, HIE and Keenan... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is really clean has a great breakfast. The room is nice. The air-conditioning has been giving us but we're not here in the room that long. The staff is very nice and professional. They are on top of their game.

Was this review helpful? Yes
HIEDwtnGM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for taking the time to write about your stay. I was happy to hear that you had an enjoyable experience and our staff was helpful. We look forward to serving you again in the future! More 

Medfield, Massachusetts
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 23, 2015

Recently returned from a few days in the lovely city of Charleston. This hotel was a great, inexpensive alternative to the pricey hotels in the historic district. You are less than a 10 min drive to all the action. You are only a few blocks from the Citadel. We took a drive through on our way downtown. Rooms are clean... More 

Was this review helpful? Yes 1
HIEDwtnGM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for taking the time to write about your stay. I was delighted to read that you had an enjoyable experience. We look forward to serving you in the future! More 

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