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All 54 Charleston hotels

Holiday Inn Express Charleston Downtown - Ashley River

3.0 of 5 Hotel   |   250 Spring Street, Lockwood Drive, Charleston, SC 29403-5123
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Ranked #24 of 54 hotels in Charleston
A recent review
5 of 5 stars reviewed yesterday
VolsFan14 Charleston, South Carolina
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283 people have reviewed this hotel

Traveler rating
    143
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    37
    10
    3
See reviews for
88
89
10
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Charleston, South Carolina
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed here for a quick weekend get away with some friends. I must say we were very pleased. The location was great and convenient to the historic area with a Trolly stop right by the hotel. The staff was friendly and helpful. Nathan gave us great tips on where to go and eat and was very nice. Our room... More

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Saint Paul, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

This hotel was less expensive than most others in Charleston as it was quite a ways from downtown. We did walk to downtown a few times and also drove and took the trolley. Staff was friendly. Mike in the breakfast room was a nice guy. Breakfast was good, lots of coffee.

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ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for taking the time to review our hotel and recognize Mike! We are happy you enjoyed the location and made use of the Free Town Trolley that picks up just a 2 minute walk from the hotel. More

Severn, Maryland
Top Contributor
54 reviews 54 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a basic hotel with solid amenities: decent free breakfast, lots of free parking (they must have listened with earlier reviewers complained about lack of parking because they now have a large overflow lot), free wifi, and fairly large room. Where it excels is the service, which was exceptional. The front desk was professional, helpful and friendly, and special... More

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ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for recognizing our exceptional service and especially Mike in breakfast! We are glad you were able to enjoy the fireworks from just down the street at the Charleston Riverdogs baseball stadium. They happen every Friday night the team is in town! More

Bowling Green, Kentucky
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very clean and good selection. Jami, Elaine and Monica did a great job. I felt like I was being waited on in a restaurant!!!! Would stay there again for the breakfast. It was also nice to be able to sit outside.

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ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thank you for the 5 Star Review! We'll be here waiting for you every morning! More

Charlotte, North Carolina
Top Contributor
58 reviews 58 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel as a last resort because we had an event to attend in Charleston and waited too late to get our favorite hotel. This hotel was out further from downtown Charleston (not sure why name has "Downtown" in it.. it is NOT in "downtown" ) than we wanted to be, but better than nothing. Through out our... More

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ChasHIE-GM, General Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

We do apologize for the issues you encountered during your stay. We try to offer our guests value when staying in Downtown Charleston without the prices of the Historic District. If we cannot meet that goal we do our best to make up for it. As Gold Members of IHG Rewards Club, we know how important points are to you.... More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Everyone was very friendly and the place was well-maintained, clean, and beautifully landscaped. There's a trolley stop nearby that takes you downtown, though if the weather is nice and you don't mind a little traffic early on, you can walk to King Street in about 30 minutes. Jami, Elaine and Carolyn did a great job with the morning breakfast and... More

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HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thanks so much for taking the time to post a review about the Holiday Inn Express Downtown Charleston Ashley River. Unfortunately, we are not permitted to have a bar in a Holiday Inn Express. We do now sell beer and wine in the sundry shop. We hope to see you next time you come to Charleston. More

Indian Trail, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

From the moment we walked in the door we were greeted by friendly staff and a spotless lobby. We were able to get an early check in and great directions and local recommendations. My wife and I had never been to Charleston and Rachel was extremely helpful. The room was clean, bed was comfortable, and the hotel was minutes from... More

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HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

We appreciate the great review. We hope to see you soon! More

Pasadena, California
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Having the words "Charleston Downtown" in the title are a little misleading because this hotel is on the outskirts of downtown. Not within walking distance of any of the historical homes/museums/shops downtown. However, there is a downtown trolley stop by the hotel. If you have a car, being on the outskirts of downtown is not a problem, as it takes... More

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HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thanks so much for taking the time for the feedback. The complementary trolley will transport our guest to the historic district. We hope next time you are in Charleston we will have the opportunity to exceed your expectations. We appreciate your business. More

Senior Reviewer
9 reviews 9 reviews
3 of 5 stars Reviewed 2 weeks ago

Room was not really all that clean. The breakfast was not good at all. The orange juice was watery and the fake omelet shad processed cheese in them. Staff was great. We paid too much for too little. I would look elsewhere unless I was very price sensitive and received a fabulous deal.

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HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thanks for the response. We apologize that we failed you when you stayed with us. We would love to exceed your expectations next time you come to Charleston, and use this review as a training opportunity for future guest. More

Flint, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay here and had several times where we needed directions. (I should show this to my wife since it proves I CAN ASK FOR DIRECTIONS! -- LOL) Anyway, There was a young man named Chris who was not only helpful, but went above and beyond by furnishing us with a map, as well as outlining the... More

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HIE-CHS-AGM, Manager at Holiday Inn Express Charleston Downtown - Ashley River, responded to this review

Thanks so much for the kind words about the Holiday Inn Express Charleston Downtown Ashley River. We also know Chris to be a very helpful and outgoing colleague. Please call us at 843-722-4000 next time you are in Charleston, so we can personally make your next reservation with us. More

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Additional Information about Holiday Inn Express Charleston Downtown - Ashley River

Also Known As:
Best Western Charleston
Charleston Best Western
Address: 250 Spring Street, Lockwood Drive, Charleston, SC 29403-5123
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Charleston
#23 Business Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Charleston Downtown - Ashley River 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charleston Downtown - Ashley River.We are perfectly located adjacent to the Medical University of South Carolina and in close proximity to Charleston's Historic District. This new Holiday Inn Express features views of the Ashley River, a beautiful outdoor pool, Express Start hot breakfast and free high-speed wireless Internet. We are also just down the street from Brittlebank Park with its state-of-the-art playground and fishing pier and within walking distance to Joe Riley Baseball Field, home of the Charleston Riverdogs. Plus, we are convenient to the Charleston area's many historic plantations, golf courses, and pristine beaches. ... more   less 
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