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Best Western Charleston Downtown Hotel


Hotel class 3.0 of 5
250 Spring Street, Formerly Ashley River Inn, Charleston, SC 29403
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Reviews you can trust

76% Recommend
3.5 of 5 stars 45 reviews
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By trip type
All (45)
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4 of 5 stars
irish717   3 contributions
Chambersburg PA
Nov 1, 2009 | Trip type: Couples

We were in Chateston for a 3 day stay and found it to be a charming city. Our stay at the Best Western Charleston Downtown was very pleasant. Getting around was not difficult because we had a GPS that guided us everywhere we wanted to go. The room was very clean, the bed very comfortable, the staff very pleasant and... more

Management response from
Timothy Rice, President

THANK YOU for selecting the award winning Best Western Charleston Downtown as you hotel while staying in historic Charleston. I have reviewed your comments with our wonderful staff who strive hard on a daily basis to EXCEED our guest's expectations. The next time you make reservations, request a VIEW room which overlooks the beautiful Ashley River and Bristol Marina....we have...

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5 of 5 stars
MustTravel25   11 contributions
Asheville, NC
Oct 19, 2009 | Trip type: Friends getaway

We wanted to head over to Charleston on kind of short notice, and we didn't want to spend a fortune, but we wanted to be close to everything downtown has to offer. A friend suggested the Best Western. I was very pleased! I had a double queen room and it was great! It was a VERY clean room with a... more

Management response from
Timothy Rice, President

THANK YOU for staying with us...we aprpeciate your business. I will personally share you comments with our Charleston team and thank you for recognizing their efforts in making sure we EXCEED our guest's expectations on a daily basis. We look forward to your RETURN TRIP and thanks again for selecting the award winning Best Western Charleston Downtown. Tim Rice, President,...

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2 of 5 stars
rockyhillgal   2 contributions
North Carolina
Oct 19, 2009 | Trip type: Couples

We celebrated our anniversary with a trip to Charleston and through my human error in using Priceline for the first time ended up in the Downtown Charleston Best Western. At first I was horrified, especially when I saw that it is a pet-friendly hotel. However, it wasn't as bad as I anticipated. The "Best Western Charleston Downtown Hotel" is not... more

Management response from
Timothy Rice, President

THANK YOU for staying with us and taking the time to write a review. I have shared your comments with our management team in Charleston and will follow-up on your suggestions. Being a pet friendly hotel, the award winning Best Western Charleston Downtown has set aside certain rooms that are pet friendly and we never assign a room to a...

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4 of 5 stars
roy931   6 contributions
north carolina
Sep 29, 2009 | Trip type: Couples

hotel has a nice location , close to everything we had to do , the room rate was ok.,only trouble we had was the inside door of the shower came of the track , reported it to the front desk , never fixed by the time we left , would stay their again , roy&ev, north carolina more

Management response from
Timothy Rice, President

THANK YOU for staying at the award winning Best Western Charleston Downtown. I appreciate you comments and will share with our management and staff. We feel the hotel is in the "Center of It All" and is an ideal location to experience all Charleston as to offer. We look forward to your RETURN visit. Tim Rice, President, Mountaintop Management, LLC

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2 of 5 stars
hotdog24   1 contribution
North Carolina
Sep 26, 2009 | Trip type: Couples

We have been to Charleston many, many times. This is by far the WORST place I have EVER stayed. And I am not super picky about hotels. When I say stayed, I mean stood in the room until we could change our reservations to a different hotel. The staff was VERY friendly. The hotel however is in the middle of... more

Management response from
Timothy Rice, President

Let me first say, I'm SORRY we disappointed you during your stay. I have forwarded your comments to our management team in Charleston. As in all hotels, there are some guestrooms that do not have the ideal location (back view, next to ice machine or elevator)....and our room rates take that into consideration when we price the rooms. Over 78...

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5 of 5 stars
alexamommy   21 contributions
Tennessee
Sep 21, 2009 | Trip type: Couples

The hotel is very close to downtown and has a nice pool!! It is a very short drive to downtown. The staff is very friendly and helpful!! Very nice hotel close to it all for a reasonable price!!! more

Management response from
Timothy Rice, President

THANK YOU for your business and wonderful review. The staff and management of the award winning Best Western Charleston Downtown want to EXCEED our guest's expectations and glad that we made your stay enjoyable. We look forward to your next stay. Tim Rice, President, Mountaintop Management, LLC.

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4 of 5 stars
CarolinaGirl79   1 contribution
Wilmington, NC
Sep 20, 2009 | Trip type: Couples

The staff was very polite and helped us find where we wanted to go. The rooms were clean, the location was a 5 minute drive to downtown, and the prices were reasonable. We were hoping to find an affordable hotel downtown, but they were all out of our price range. The cab ride from downtown to the Best Western was... more

Management response from
Timothy Rice, President

THANK YOU for your business and taking the time to write a review. We love to satisfy our guests at the award winning Best Western Charleston Downtown. We look forward to your return trip to Charleston and our hotel. Tim Rice, President, Mountaintop Management, LLC.

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4 of 5 stars
craigh2   6 contributions
Simpsonville, SC
Sep 13, 2009 | Trip type: Couples

My wife and I wanted to go to the beach and take our dog along and we found this Best Western that didn't have a weight/size restriction (ours is 70 lbs) and the other reviews were favorable so we booked a couple of nights. We were pleased with the cleanliness of the room and the hotel in general. The hotel... more

Management response from
Timothy Rice, President

THANK YOU for staying at the award winning Best Western Charleston Downtown Hotel. The staff and management of the hotel like to exceed our guest's EXPECTATIONS on a daily basis. It is our goal to provide legendary service during your stay. Thank you for recognizing the VALUE our hotel as to offer while staying in the city of Charleston. We...

Good Value
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4 of 5 stars
davefinancial   4 contributions
DE & SC
Sep 1, 2009 | Trip type: Business, Solo travel

I'll make this easy to read. Pros - Housekeeping and staff were friendly, pool was clean, room was clean, restaurant downstairs was very good, balcony for fresh air, good location, easy parking, good rates, wireless worked fine. Cons - Room did smell a little musty, traffic may be a pain for you if you aren't used to city driving, a... more

Management response from
Timothy Rice, President

THANK YOU for your business and we appreciate your review. The award winning Best Western Charleston Hotel is your affordable option in downtown Charleston. We love to take care of our guests and hope to see you again in the very near future. Tim Rice, President, Mountaintop Management, LLC.

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5 of 5 stars
GoKathyMcE   7 contributions
McLean, Virginia
Aug 27, 2009 | Trip type: Couples

OK, so this isn't a fabulous antebellum mansion on the battery. I just priced those B&B's for a future trip and I can't get over how much they cost. $250 (low end) to $450 (high end). Ouch. Yes, this hotel overlooks a couple of fast food restaurants, but typically I'm only in my room to sleep and shower and maybe... more

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Best Western Charleston Downtown Hotel Also Known As

  • Best Western Charleston
  • Charleston Best Western
Address: 250 Spring Street, Formerly Ashley River Inn, Charleston, SC 29403
Charleston Hotels Best Western Charleston Downtown Hotel
3.5/5.0
45