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Hilton Garden Inn Charleston Waterfront/Downtown

3.0 of 5 45 Lockwood Drive, Charleston, SC 29401
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Hilton Garden Inn Charleston Waterfront/Downtown
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Hilton Garden Inn Charleston Waterfront/Downtown
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173 reviews from our community

Traveler rating
    101
    45
    16
    9
    2
See reviews for
47
64
4
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars NEW

We added a room that was supposed to be adjoining so my sister mom kids and I could be close on our trip. They didn't get it right mom stayed 8 doors down. They quoted one price on the phone then charged another. We questioned the pricing but they didn't fix it. The decor was really nice and modern and... More 

Was this review helpful? Yes
Greenville SC, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I am in Charleston every 6-8 weeks and I always stay at this Hilton Garden Inn, the staff is great and they make you feel welcome. I would not stay anywhere else. Kerry is a great GM and Mamie is a very gifted Director of sales.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Baton Rouge, Louisiana
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a nice hotel - very modern look to it. The rooms were very clean and comfortable. They offered a shuttle that left every hour on the hour to take you downtown. The hotel was right on the water, although we had a room that overlooked the parking lot. My only complaint was the banging that I think was... More 

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Olathe, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel has a modern design. The rooms are large enough for you to have room to eat and work in and not feel cramped. I enjoyed the restaurant and bar area which provides a place to work and eat in comfort. I would recommend this hotel to anyone who is in the Charleston area.

Review collected in partnership with Hilton Garden Inn

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Camby, Indiana
Top Contributor
59 reviews 59 reviews
52 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

Great stay for both myself and my engineers that also made the trip. Spacious room, comfy bed, very quiet room as well, in a great location. We had planned on staying 2 nights, however we were cancelled on in Charlotte so only stayed one day, but we were able to check in early the next day, which was very helpful.... More 

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Medford, New York
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We found our whole experience here most positive. We had requested an upholstered chair in our room. It when we arrived...no chair. There was a couch but that was not what we needed. Curtis (who brought our luggage up) made some phone calls in an attempt to find one. When he met with no success, he took us back down... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is new and very clean. It has a wonderful fitness center. It's just a short drive to downtown and they even provide a shuttle service. We will definitely stay at this hotel on our next visit.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Columbia, South Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We stay at Hilton all the time as members. We like to "staycation" in Charleston. We were excited when we found out Hilton was building this hotel so close to downtown. The room was great and the gym was wonderful. The staff seemed undertrained and service poor despite outward appearances. Room did not get serviced and we had to request... More 

Was this review helpful? Yes 1
Kerry P, General Manager at Hilton Garden Inn Charleston Waterfront/Downtown, responded to this review

Dear Kim F, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

Bowling Green
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

pleasant stay, helpful and for the most part well trained staff; location is not convenient to walk however they do provide a free shuttle to the downtown area; shuttle drivers are helpful and if not busy will take you off their assigned route (don't tell management, lol)

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Peekskill, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is well-situated and has a nice view. The staff is great and the food in the restaurant/bar is actually very good. The offered shuttle to the downtown area drops you in a good location for visiting and to use the town's trolly system.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
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Additional Information about Hilton Garden Inn Charleston Waterfront/Downtown

Address: 45 Lockwood Drive, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Charleston Waterfront/Downtown 3*
Number of rooms: 141
Reservation Options:
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