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Hilton Garden Inn Charleston Waterfront/Downtown

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45 Lockwood Drive, Charleston, SC 29401
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Hilton Garden Inn Charleston Waterfront/Downtown
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Hilton Garden Inn Charleston Waterfront/Downtown
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224 reviews from our community

Traveler rating
    125
    60
    23
    11
    5
See reviews for
57
81
6
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia
Contributor
19 reviews 19 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First impression was wonderful due to the outstanding young woman who checked us in. She could not have been nicer and helpful. In fact, when we saw her later in the week around the property, she would always ask how things were going, how we were enjoying our stay in Charleston, etc. We were in town celebrating my birthday and... More 

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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was the 6th and final hotel of a lengthy US trip and didn't fail. Ideal location overlooking the marina and walking distance to the historic downtown area. Amenities are of a very high standard for a chain hotel and include a swimming pool, gym, restaurant and bar. Onsite car park so no punitive valet parking charges. Front desk, restaurant... More 

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Cincinnati, Ohio, USA
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Boyfriend and I went to Charleston for a wedding May 1st weekend and had a fabulous time! The city was quite pleasant and peaceful. There is amazing nightlife and restaurants on every corner! The hotel was a typical HGI property with the service, quality and cleanliness you'd expect. We had a balcony with a great water view and truly enjoyed... More 

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Williamstown, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This place is very nice. The view of the water was very relaxing, and the hotel itself is very good. The staff is one of the best I have ever encountered and can not do enough for you. I would stay here again if in the area.

Review collected in partnership with Hilton Garden Inn

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Raleigh, North Carolina
1 review
3 of 5 stars Reviewed 6 days ago NEW

The room was nothing special and while the marina was pretty, it was not close to anything. The shuttle service was great and on-time. Room was not ready until 4:00, which for a Thursday is rather unusual.

Review collected in partnership with Hilton Garden Inn

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Easton , Massachusetts, United States
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Went there for a Wedding. They had the engagement party in the Hotel most of the guests were staying at this Hotel. The rooms were not that great either .They knew that there were many guests coming& they didnt have rooms ready & got a view of the street The hotel cocktail party was good. The night of the wedding... More 

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Kerry P, General Manager at Hilton Garden Inn Charleston Waterfront/Downtown, responded to this review

Dear krisAtripr, I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel, nor is a lack of housekeeping altogether. My sincerest apologies for this and the service you received during your visit. I hope you consider staying... More 

Richmond, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Very disappointed booked a waterfront room with a balcony. When we checked in we got a room with no view looking at the Courtyard Marriott out are window. And also right over front of hotel so you hear everyone coming and going out hotel main door. Shuttle is right down under are room and the taxis. Not anywhere near Historic.... More 

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Kerry P, General Manager at Hilton Garden Inn Charleston Waterfront/Downtown, responded to this review

Dear donh254, I’m so sorry you experienced some noise issues during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay and special event. We regret you experienced a noise level that made your stay unpleasant. As well, I apologize for the trouble you encountered in finding... More 

Bend, Oregon
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice hotel and helpful staff. Be sure to ask for a water view. Our room was very comfortable, nice bed. One does need to use the shuttle or drive to get to the downtown area. Free bus service is available once downtown but we chose to walk to see the attractions that were of interest to us. There is... More 

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Decatur, Georgia
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location. Easy and scenic 1 mile walk to downtown district. Staff was very accommodating and customer service oriented from arrival to departure. Hotel has a great decor, covered complimentary parking. Would highly recommend for pleasure and business.

Review collected in partnership with Hilton Garden Inn

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Orlando, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here to experience Charleston and surrounding area for the first time.The hotel is wonderful as are the staff members. Shuttle to downtown was fast and timely as was the pickup for return. We walkbed back as well. The sights made it worth the walk. Food is excellent, well prepared.

Review collected in partnership with Hilton Garden Inn

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