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All 53 Charleston hotels »

Market Pavilion Hotel

4.5 of 5
225 East Bay Street, Charleston, SC 29401
Hotel amenities
Market Pavilion Hotel
Ranked #19 of 53 hotels in Charleston
4.5 of 5 stars 234 Reviews
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234 reviews from our community

What travelers say about this hotel
  • Concierge level(16)
  • Rooftop bar(13)
  • Great location(6)
  • Friendly and helpful(6)
  • Valet parking(4)
  • Very good(4)
Traveler rating
    139
    44
    12
    20
    19
Only show reviews for Family (33) | Couples (109) | Business (15)
Date Rating
Chesapeake, Virginia
1 review
5 of 5 stars Reviewed May 26, 2012 NEW

This review is limited to the Hotel Rooftop Bar as we were just passing through Charleston and heard that it had great drinks and a great view of the harbor. We were not dissappointed, although we were under dressed in our motorcycle attire, we enjoyed some great drinks and a great view on a crystal clear night. A special thanks... More

Was this review helpful? Yes
MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 28, 2012

Thank you for visiting the Pavilion Bar. I am glad you were not disappointed, and that Jacqueline provided great service. We hope that when you are back in town you will indeed visit the Pavilion Bar again and perhaps, Grill 225 for a great dining experience. Thank you More

north carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

Always greeted from start to finish from every employee with respect & gratitude. The concierge level is perfect, for down to earth people who don't feel like they're better than others. Johno, Kelly, & Susanne are the greatest! Charleston Place is a great hotel, but not as personable. We're so thankful to be able to stay at such a wonderful... More

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MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 28, 2012

Thank you so very much for your kind words. Our staff of professionals really do care about our guests and I am glad it showed through their interaction with you. I know Johno, Kelly and Suzanne will be pleased to know their efforts did not go unnoticed. I thank you as well for the favorable comparison to that other hotel.... More

Atlanta
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

Upon arrival at the Market Pavillion Hotel, you will be grudgingly acknowledged by one of the bleached blondre front desk clerks. You will be handed without explanation your room key. The only employees at this hotel who are worthy of working in Charleston are the gentlemen who run the Concierge Parlor. They are wonderfully helpful. Do be award that this... More

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MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 22, 2012

Thank you for your candor. I am very sorry you did not enjoy your visit here at the hotel. We typically receive very positive reviews from our guests and it is disppointing that you feel so negative about the experience. We in fact had a guest not too long ago that felt we offered far more then the Ritz. We... More

Shelby, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2012
2
people found this review helpful

This newlywed couple could not have asked for a more pleasant experience for our honeymoon than the Market Pavilion Hotel! We stayed on the concierge level and were spoiled rotten by our new friend Johno!! He was not only professional and attentive, but more importantly to us...friendly, funny and informative about anything Charleston! Our Honeymoon experience was made all the... More

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MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 16, 2012

First of all...Congratulations on your marriage! Thank you for allowing the Market Pavilion Hotel to be a part of your newlywed plans. I am very pleased you enjoyed your visit. Johno will also be pleased to know that his efforts did not go unnoticed. I am also glad you enjoyed your dining experience at Grill 225; it is indeed Charleston's... More

Port Saint Lucie, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

My wife and I just spent four great days at the hotel the first week of May. We stayed on the Concierge level and were treated like royalty. Everyone at the hotel makes you feel like you are the only guest and they are there for you and you only. Were we ever spoiled! We especially want to thank Johno... More

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MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 17, 2012

Thank you so much for your kind words. Royalty is exactly how we want our guests to feel and I am glad you left feeling just that way. Johno, Kelly, Trina and Havin are great examples of a few of Charleston's finest hospitality professionals and we are proud to have them on our team. They will be pleased to know... More

Charleston
1 review
4 of 5 stars Reviewed May 8, 2012

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MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 16, 2012

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Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

enjoyed being on the club floor.....that's the way to go!! The service in the club area was excellent and the staff was very friendly and accomadating.

Was this review helpful? Yes
MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 7, 2012

Thank you for choosing the Market Pavilion Hotel. I am pleased you enjoyed the Concierge Floor and all it had to offer, as well as feeling the service was friendly and accommodating. I hope you will return soon, so we will have the pleasure of serving you again. Thank you More

Wallingford, Connecticut, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

My son and I visited July 2011 and stayed at the hotel for 5 nights. It was perfectly located within walking distance of lots of attractions, the food at grill 225, the bar and the pavilion bar were absolutely outstanding. Nitrotinis were the best! The pool was awsome, wonderful open sky (the only thing I did not like about it... More

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MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 1, 2012

Thank you for your comments. I am so glad you and your son enjoyed the hotel. Sounds as if you were able to take advantage of all the hotel as to offer. Thank you for chosing the Market Pavilion Hotel. We look forward to seeing you in July. Thank you. More

Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

This is a special hotel. We had a King on the concierge level -- thoroughly enjoyed the wonderful array of food, snacks, sandwiches, breakfast, champagne cocktails, etc. Truly great service. We dined in the hotel (first floor) -- the beef is out of this world -- get it! We had a most wonderful lunch the 2nd day, perfect lobster salad.... More

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MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 1, 2012

Thank you for your kind review. I know the staff will appreciate your assessment that we are a special hotel with impeccable service. I am glad you enjoyed the total experience. We hope that you will return soon so that we will have the chance to serve you again. Thank you. More

New Yorker in NC
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2012

We had a king room on the concierge level. At the time of booking, this room was only slightly higher than the king on another level (say 500 vs 400 per night). It was not worth the extra money. For the extra 100 bucks, you have key access to your floor and its the highest floor (4th). You also have... More

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MarketPavilionGM, General Manager at Market Pavilion Hotel, responded to this review
May 1, 2012

Thank you for your review. I appreciate your remarks. For many, a Concierge Floor, while slightly a higher rate each night, is a place to get away, relax, enjoy and feel pampered by our Parlor Concierge staff. It has a full hot breakfast, instead of a continental, an afternoon tea, with freshly made pastries and finger sandwiches and in the... More

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Additional Information about Market Pavilion Hotel

  • Market Pavilion Charleston
  • Hotel Market Pavilion
Address: 225 East Bay Street, Charleston, SC 29401
Price Range: $$$

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Market Pavilion Hotel
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