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Hampton Inn & Suites Charleston / West Ashley

2.5 of 5 678 Citadel Haven Drive, Charleston, SC 29414
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Hampton Inn & Suites Charleston /  West Ashley
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Hampton Inn & Suites Charleston /  West Ashley
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353 reviews from our community

Traveler rating
    184
    95
    38
    21
    15
See reviews for
111
125
20
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yorktown, Virginia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall decent hotel. A little sub-par for Hampton Inn standards. We booked a suite so that we could have a little extra room to stretch out in. Carpet was worn and torn in a couple spots. Cabinets did not have one shelf that worked and the sink in the kitchen was slow draining. Couch felt old and I felt like... More

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PA
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 9/29 and 9/30/2014. Excellent hotel room, very nicely appointed, well lit, clean and comofrtable. The room was on the first floor, but was still quiet. Breakfast was great, with lots of hot and cold choices.

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New York City, New York
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

If the carpet in my room had not been so "tired", this hotel would be just about perfect. My room was sparkly clean and very comfortable. That's what counts most for me. The lounge area downstairs was beautiful and very stylish with the pinewood floors. And Gernette (morning reception desk) was more helpful than she will ever know. I would... More

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Metter, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff was wonderful, the room was clean,the A/C did not work in the living room but I did not report it to the front desk. The bed was not comfortable to me. My grandchildren loved it & enjoyed everything the hotel had to offer. And the staff at breakfast were so sweet to them!!! That makes up for a... More

Review collected in partnership with Hampton

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Lincolnton, North Carolina
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first visit to Charleston. We had selected this location due to the value and closeness to downtown Charleston. The hotel was clean. We were happy with our room. We had more than enough space. Our room had a microwave, mini fridge , sink and plenty of cabinet space. I enjoyed having a seating area outside the bedroom.... More

Was this review helpful? Yes 2
Marietta, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a wedding over the weekend. We had a total of about 12 rooms as family came in from all over. The staff is impeccable and always went up and beyond on their level of service. My wife spilled tea on a new white blouse. We were on the floor with the laundry so I... More

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Blacksburg, Virginia, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

It's going to be difficult to find a better value place to stay around Charleston, at least through Hilton. I was here for business so I can't speak to its proximity to attractions, but it has easy access to highways, etc. The rooms have nice high ceilings, which gave it a different feel than other Hilton hotels I've stayed in,... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The motel was in excellent condition and well-maintained. The staff provided the distinguishing qualities - all superb. They were amazingly friendly and in such a genuine, unforced manner. Helpful also.

Review collected in partnership with Hampton

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London, Kentucky
Senior Reviewer
7 reviews 7 reviews
1 of 5 stars Reviewed September 14, 2014

my daughter and I stayed at this hotel in august, it was awful. beds were never changed but I was offered sheets to do it myself, I requested the sheets be changed but they failed to do it, we were there a week! we came in one night after midnight and our door was ajar, safety lock kept it from... More

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Greenville, NC
Senior Contributor
23 reviews 23 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 11, 2014

I can't begin to explain how much of a phobia I have of hotels. I take my own sheets, pillow, slippers so my feet won't touch the floor, etc. My wife (gotta love her) goes into the room first and lysols the whole thing down and so forth. It's just the germaphobe in me I suppose. I haven't stayed in... More

Was this review helpful? Yes 2
CHSWAGSM, Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you so much for your kind review! We appreciate you taking the time to provide feedback, and compliment the front desk staff. I'm glad that we were able to meet your high standards in regards to the room, as a Hampton we pride ourselves on providing superior cleanliness and service. Next time be sure to take advantage of all... More

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Additional Information about Hampton Inn & Suites Charleston / West Ashley

Address: 678 Citadel Haven Drive, Charleston, SC 29414
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Charleston / West Ashley 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
Hampton Inn And Suites Charleston / West Ashley
Hampton Inn West Ashley
Charleston Hampton Inn

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