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All 54 Charleston hotels

Hampton Inn & Suites Charleston / West Ashley

2.5 of 5 Hotel   |   678 Citadel Haven Drive, Charleston, SC 29414
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80%
Ranked #28 of 54 hotels in Charleston
A recent review
3 of 5 stars reviewed 5 days ago
Jerome M Oak Ride, United States
  • Overview
  • Reviews (329)
  • Photos (36)
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  • Room tips (40)
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329 people have reviewed this hotel

Traveler rating
    174
    87
    36
    18
    14
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100
119
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42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • German first
  • Italian first
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English first
Seymour, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

This hotel is in need of major upgrades. The lobby was nice but all the rooms are really old and dirty. I would never stay at this hotel again unless they upgraded. The carpets, curtains, and furniture were gross. And there was dust and dirt in every corner of the room. The elevator was extremely slow. So slow that every... More

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Oak Ride, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was ok, except you have to deal with a humidity problem, you can smell as you first get there, but maybe it's a problem because of the area. The stay was uneventful until on the morning of my departure i carried some items to my car, went back into the hotel and to the breakfast area and was... More

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Miami
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our second stay at this facility. One was years ago and we enjoyed our stay then. This time we attended a family event and we were not disappointed. Both times, we booked the jacousie suites. The rooms were clean, spacious and luxurious. The staff accommodated us with early check-in since we arrived a little early. The breakfast area... More

Was this review helpful? Yes 1
virginia, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We didn't get the package we booked, the hotel smelled like smoke, the phone in our room didn't work and the front desk did nothing about the noisy neighbors. VERY DISAPPOINTED !!!!! We have stayed at Hampton Inn's before and this was the worst!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jackson, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I generally stay at the Hilton Garden Inn, but I have stayed at the Hampton Inn and Suites before and I am always pleased with the brand. However, this stay was a bit unpleasant. I had bugs on my night stand and in my bathroom sink. I was afraid they would get in the bed with me. I can say... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
KENNESAW
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Such a shame Nice location but not worth $$ First of all there was snafu with room assignments. Several of us checking in at the same time were surprised as we got to our assigned rooms, we were sharing with strangers. The strangers were a bit surprised too. Next when I finally got to a room I was hit with... More

Was this review helpful? Yes 2
East Palatka, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The ladies at the front desk are super!! I'd stay there again! Our room was comfy which is nice after a long drive!! I love staying at all Hilton's & it's definetly worth it!! This was my first vacation in a long time! I loved it!!

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Was this review helpful? Yes 1
Springfield
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a room on the first floor. Room was located by a back entrance but room was quiet and we had no problems sleeping. Staff was very friendly. Did not use the pool or the exercise facility. Each morning was a wide assortment of breakfast items to choose from.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Columbia, SC
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night (July 4th) Check in was a breeze and the employee at the front desk was very friendly. It was very hot in Charleston the day we were there and upon entering our room the AC was very cold and felt wonderful. The bed was very comfortable and the room was clean. We also enjoyed the... More

Was this review helpful? Yes 1
Charleston, SC, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is one of the absolute best places to stay in Charleston whether on business or for pleasure. Great complimentary breakfast and also a complimentary happy hour. Rooms alway clean and well appointed. The flat screen LG tv's in my suite were better than those that I have in my home. Staff is always friendly and attentative.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
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Additional Information about Hampton Inn & Suites Charleston / West Ashley

Address: 678 Citadel Haven Drive, Charleston, SC 29414
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Charleston / West Ashley 2.5*
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Also Known As:
Hampton Inn And Suites Charleston / West Ashley
Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
Hampton Inn West Ashley
Charleston Hampton Inn

36 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#13 Romantic Hotel in Charleston #35 Business Hotel in Charleston #36 Family Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn & Suites® hotel in Charleston/West Ashley is near downtown historic Charleston, off of Highway 17, close to Citadel Mall, golf courses, and West Ashley historic plantations. Wake up to a free hot breakfast before venturing out in Charleston. ... more   less 
Number of rooms
121

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