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Hampton Inn & Suites Charleston / West Ashley

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678 Citadel Haven Drive, Charleston, SC 29414
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Hampton Inn & Suites Charleston /  West Ashley
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Hampton Inn & Suites Charleston /  West Ashley
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467 reviews from our community

Traveler rating
    254
    124
    47
    27
    15
See reviews for
148
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69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United States
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The hotel is pretty and conveniently located near Citadel Mall in West Ashley. The staff was very nice, and the breakfast offerings and dining area were nice. The problem, though, was that the first floor room I was given smelled strongly of mildew. It was most unpleasant and certainly unexpected in a hotel with rooms costing in the $150 per... More 

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Spartanburg, South Carolina
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

In Charleston for leisure trip and have stayed at this Hampton property previously. Usually a good experience but our recent trip was not comparable, but we were under the understanding that this hotel was "smoke-free". Imagine our dismay to learn that the outside courtyard area was frequented by numerous smokers This was especially common at breakfast. Our intention was to... More 

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Tampa, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Rooms were clean. Staff was very helpful. Complimentary breakfast was great. So was the complementary happy hour on Thursday night. Beds were on the sot side but the addition of a few more pillows made it very comfortable. I'll be back for another stay when I'm in the area.

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irmo, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

I woke in the middle of the night sneezing like crazy. Went over to a/c unit and took off front to find one filter missing, the coils coated with dust piles and mildew in the bottom of the unit. Waited til next morning and reported to manager. Replacement unit was installed while I was out, but this is the second... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Vacation start point. Cleanliness and comfort is always found at any of the hotels we have been to. Staff is friendly and helpful. Breakfast at these hotels makes for a great start to the day. Found that this Hampton serves wine, beer and finger food from 5-7 pm during the week to their guests, wow!

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Winter Park, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
3 of 5 stars Reviewed 1 week ago

Hotel was ok. Wasn't really blown away. I am a Top tier member with two competing hotel chains, so maybe I expected more, but at the same time, I wasn't really too impressed, so it looks like my future business will be minimal with the Hilton brand. Pros: clean rooms, ample breakfast supply, friendly housekeepers, conveniently located, competitively priced. Cons:... More 

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Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff were very efficient and helpful and seemed delighted in satisfying all our needs. The room was as advertised (deluxe) in every way. When and if we are ever able to revisit Charleston, we would make our reservations at this same hotel. It is convenient to any place in Charleston you might want to attend.

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sparta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

most comfortable bed in fact looked to see what type of mattress it was. Staff was great. We inadvertently left paperwork in our room upon check out, went downtown Charleston realived it and went back to the hotel to try and find it, the staff was very helpful.

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Copncord, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent and well maintained Hampton Inn. I generally stay downtown Charleston when traveling on business or pleasure but decided to stay in West Ashley because of convenience to my meetings. I wasn't disappointed. Kudos to the staff.

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Louisville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hampton Inn is excellent at capturing the feel of the area their hotels are located. The West Ashley Hampton is a great representation of Charleston's coastal charm. Rooms are comfortable. This location is a short drive to Charleston's Old Town and modern attractions too. We have stayed here several times. Will return again.

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