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Hampton Inn & Suites Charleston / West Ashley

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678 Citadel Haven Drive, Charleston, SC 29414
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1 room 1 guest
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Hampton Inn & Suites Charleston \/  West Ashley
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499 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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  • Italian first
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    (499)
  • Mar-May only
    (147)
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Friendswood, Texas
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here four nights while exploring the Charleston area. This place was very quiet despite being off of a busy road. The rooms were large and clean. The bathrooms were spotless. We felt "at home" here the duration of the stay. The staff and cleaning crew were very friendly. The drive downtown and across the bridge to Mount Pleasant... More 

Was this review helpful? Yes
CHSWAGSM, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

We are so pleased you had a great stay with us! We hope to see you again soon. More 

Chattanooga, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at this hotel. It was conveniently located and very quiet. We had a suite consisting of a living room/kitchen and a bedroom. If we had stayed longer, we would have made good use of the kitchen, but we were only there for one night. There were many restaurants and other businesses nearby.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for staying with us! We are so happy your stay with us exceeded your expectations. We hope to do the same for you during your next visit to Charleston. Have a great day! More 

Willoughby, Ohio
Level Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located 15 minutes from the airport, 30 minutes from downtown, and 30 minutes from Folly Beach County Park. It takes a few turns to get to it, but my GPS did us well. Hotel may be 15 years old but looks like it opened weeks ago. From the front desk, to the breakfast help, to the maids you never passed... More 

Was this review helpful? Yes
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for the kind words! I know our staff loves to hear guests acknowledge their friendliness and attentiveness. We hope you choose to stay with us again in the future, and maybe we will have a couple new lounge chairs out by the pool for you to relax in. Have a wonderful day! More 

spartanburg sc, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

well kept hotel in West Ashley, took about 20 minutes to get into Charleston. Hotel was totally booked, but staff was very friendly. This was the closest hotel I could find on short notice to Charleston without paying $300-$400 a night. The parking was very convenient for pickup truck parking versus the tight parking lots downtown.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you for your review! It's true that our convenience to downtown is paired nicely with the difference in nightly rate. We hope you choose to stay with us from here on out during your trips to Charleston. Have a great day! More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

absolutely wonderful; each time I visit south Carolina I would most certainly stay here and the staff is beyond wonderful...not to mention the breakfast buffet- wonderful and the ladies that work this area and the friendliest

Review collected in partnership with Hampton

Was this review helpful? Yes
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

We are so happy that we could accommodate you during your trip to Charleston. Our breakfast staff works tirelessly to provide guests with a great experience and we are very proud of them. Thank you for the review and we hope you come back soon! More 

toledo
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the staff very friendly,the motel very clean,nice pool. They have a cocktail hr each night with beer wine and snacks. Very goog breakfast in morning.easy off and on 17 easy to get to down town charlston and mount pleasant.

Was this review helpful? Yes
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you very much for staying with us and offering a kind review. Come back and see us again soon. More 

Centerville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Quality hotel and even higher quality staff. Completely professional and extremely helpful with everything my family needed. Would definitely stay at this particular hotel again and will look for a Hampton Inn for my future travels.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you very much for your review. Our staff works very hard to offer a great experience and atmosphere to all of our travelers and we look forward to having you stay with us again in the future. Have a wonderful day! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked the Snooze & Cruise package. The staff/drivers were very entertaining and extremely helpful. Everyone we came into contact with was exceptional from front desk, pool, breakfast servers, maintenance & drivers. We even boarded the ship faster through the shuttle vs waiting in a long line to self-park. I'm so glad that I booked through this hotel and would... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

The Snooze & Cruise package is a winner, isn't it? Thank you for taking the time to review our hotel and we look forward to offering you the same service and attention the next time you are in town. More 

West Valley, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2015

I have stayed at the Hampton Inn on Citadel Haven in Charleston every year for the past 8-10 years. The staff is always friendly and helpful and having breakfast available is a real plus. The social time in the evening is an added plus not to mention the lemon water available at all time and the evening cookies! Just like... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

We truly appreciate your loyalty and for taking the time to review our hotel. We look forward to the next time you are in town. Have a wonderful day! More 

Greenville, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 20, 2015

We have stayed at this facility many times and have always enjoyed the stay. Staff is very friendly and professional. The hotel is convenient while not being in downtown so the traffic is not as bad. The breakfast is always good with a variety of items each day. We stay here on all our trips to Charleston whether business or... More 

Was this review helpful? Yes 2
Jordan P, Guest Relations Manager at Hampton Inn & Suites Charleston / West Ashley, responded to this review

Thank you very much for your loyalty. It is always a pleasure having our regulars in town. Have a great day! More 

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