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Hampton Inn & Suites Charleston / West Ashley

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678 Citadel Haven Drive, Charleston, SC 29414
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Hampton Inn & Suites Charleston /  West Ashley
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Hampton Inn & Suites Charleston /  West Ashley
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470 Reviews from our TripAdvisor Community

Traveler rating
    255
    126
    47
    27
    15
See reviews for
150
161
24
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (470)
  • Mar-May only
    (147)
  • Jun-Aug only
    (115)
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    (119)
  • Dec-Feb only
    (89)
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We have children in the College of Charleston and the Charleston School of Law and they both live in the West Ashley area... so we visit the Charleston area frequently and this is our go to hotel. It's always clean, friendly staff and the breakfast is great ( they even have Krispy Kreme doughnuts once a week:) close to hospitals... More 

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Marinette
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We arrived in a rainstorm and were glad to have the pleasant and welcoming atmosphere of this Hampton Inn. Everything was as described and very clean. The breakfast is awesome and the staff was always pleasant and helpful with directions around the city. We LOVE Hampton Inns. Very consistent and always a trusted place to stay.

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Augusta, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel was nice and staff was pleasant. We arrived 45 minutes before check in time and the room was ready for us. Lobby and rooms have been updated. We enjoyed using the pool area. We would definitely stay again.

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United States
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is pretty and conveniently located near Citadel Mall in West Ashley. The staff was very nice, and the breakfast offerings and dining area were nice. The problem, though, was that the first floor room I was given smelled strongly of mildew. It was most unpleasant and certainly unexpected in a hotel with rooms costing in the $150 per... More 

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Spartanburg, South Carolina
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

In Charleston for leisure trip and have stayed at this Hampton property previously. Usually a good experience but our recent trip was not comparable, but we were under the understanding that this hotel was "smoke-free". Imagine our dismay to learn that the outside courtyard area was frequented by numerous smokers This was especially common at breakfast. Our intention was to... More 

Review collected in partnership with Hampton

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Tampa, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Rooms were clean. Staff was very helpful. Complimentary breakfast was great. So was the complementary happy hour on Thursday night. Beds were on the sot side but the addition of a few more pillows made it very comfortable. I'll be back for another stay when I'm in the area.

Review collected in partnership with Hampton

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irmo, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I woke in the middle of the night sneezing like crazy. Went over to a/c unit and took off front to find one filter missing, the coils coated with dust piles and mildew in the bottom of the unit. Waited til next morning and reported to manager. Replacement unit was installed while I was out, but this is the second... More 

Review collected in partnership with Hampton

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Vacation start point. Cleanliness and comfort is always found at any of the hotels we have been to. Staff is friendly and helpful. Breakfast at these hotels makes for a great start to the day. Found that this Hampton serves wine, beer and finger food from 5-7 pm during the week to their guests, wow!

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Winter Park, United States
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was ok. Wasn't really blown away. I am a Top tier member with two competing hotel chains, so maybe I expected more, but at the same time, I wasn't really too impressed, so it looks like my future business will be minimal with the Hilton brand. Pros: clean rooms, ample breakfast supply, friendly housekeepers, conveniently located, competitively priced. Cons:... More 

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Atlanta, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff were very efficient and helpful and seemed delighted in satisfying all our needs. The room was as advertised (deluxe) in every way. When and if we are ever able to revisit Charleston, we would make our reservations at this same hotel. It is convenient to any place in Charleston you might want to attend.

Review collected in partnership with Hampton

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