We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 54 Charleston hotels

Hampton Inn & Suites Charleston / West Ashley

2.5 of 5 Hotel   |   678 Citadel Haven Drive, Charleston, SC 29414
Hotel deals
Hotel website
Hotel amenities
Special Offer
AAA members get 10% off
Save Saved
You added Hampton Inn & Suites Charleston / West Ashley to your Saves list
Hampton Inn & Suites Charleston /  West Ashley
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
81%
Ranked #25 of 54 hotels in Charleston
A recent review
5 of 5 stars reviewed 2 days ago
Cindy H East Palatka, United States
  • Reviews (324)
  • Photos (36)
  • Amenities
  • Q&A
  • Room tips (39)
  • Location
  • More
Write a Review

324 people have reviewed this hotel

Traveler rating
    173
    88
    34
    16
    13
See reviews for
96
118
17
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
East Palatka, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The ladies at the front desk are super!! I'd stay there again! Our room was comfy which is nice after a long drive!! I love staying at all Hilton's & it's definetly worth it!! This was my first vacation in a long time! I loved it!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Springfield
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a room on the first floor. Room was located by a back entrance but room was quiet and we had no problems sleeping. Staff was very friendly. Did not use the pool or the exercise facility. Each morning was a wide assortment of breakfast items to choose from.

Review collected in partnership with Hampton

Was this review helpful? Yes
Columbia, SC
Contributor
20 reviews 20 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for one night (July 4th) Check in was a breeze and the employee at the front desk was very friendly. It was very hot in Charleston the day we were there and upon entering our room the AC was very cold and felt wonderful. The bed was very comfortable and the room was clean. We also enjoyed the... More

Was this review helpful? Yes
Charleston, SC, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is one of the absolute best places to stay in Charleston whether on business or for pleasure. Great complimentary breakfast and also a complimentary happy hour. Rooms alway clean and well appointed. The flat screen LG tv's in my suite were better than those that I have in my home. Staff is always friendly and attentative.

Review collected in partnership with Hampton

Was this review helpful? Yes
Columbia, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Poor customer service when smoke alarm went off at 6:30am and had to find out on our own it was caused by corrosion on the battery. Kept getting excuses on why nobody was there to take care of the problem. Worry's me whether other rooms batteries have been changed on regular basis. The only other thing was the couches. They... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Bradenton, Florida
Top Contributor
87 reviews 87 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been staying at all kinds of Hiltons. This was average plus. Loved the front desk personnel. But the hotel seemed damp and musky. Will check for other Hiltons in the area. If none then would come back.

Was this review helpful? Yes
Alabama
Top Contributor
94 reviews 94 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the Best Hampton that I have had the pleasure to stay with. Excellent from beginning to end - the front desk was great with the reservation, and amazingly helpful on where to visit. AND the best suite in decades!! Breakfast was the usual very good.

Was this review helpful? Yes
Fairfield, IA, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Very impressed with the quality of the property inside and out. Much more upscale that I expected. Felt like a resort, not like a moderately priced hotel. Even though it is a new property, they went out of their way to add details to make it feel a bit like old Charleston.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tampa Bay, FL
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 20, 2014

I had stayed at this hotel last summer, and was very disappointed in it. (Previous review: http://preview.tinyurl.com/o6n2tth ) I had decided to try a different hotel the next time I was in town. Well, the hotel I wanted to try was booked, so I figured I would give this one a final try. I had no issues this time around.... More

Was this review helpful? Yes 1
Cape Coral
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 16, 2014

we arrived at hotel sat 10 may went to check inn the girl at the front desk gve us one king bed we asked for 2 beds we went down stairs and asked her and her attitude was we ordererd one king but she give us aroom with 2 beds on a different floor when we got to the new... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Hampton Inn & Suites Charleston / West Ashley, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hampton Inn & Suites Charleston / West Ashley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Charleston / West Ashley

Address: 678 Citadel Haven Drive, Charleston, SC 29414
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Charleston / West Ashley 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Cheap Tickets, Tingo, Travelocity, Expedia, getaroom.com, Despegar.com, BookingOdigeoWL, Hotels.com, Agoda and Venere so you can book your Hampton Inn & Suites Charleston / West Ashley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Charleston / West Ashley
Hampton Inn & Suites Charleston / West Ashley Hotel Charleston
Hampton Inn West Ashley
Charleston Hampton Inn

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (1)
Viewed
Dining (3)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (4)
Viewed
Pool/beach area (3)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (2)
Viewed
Other (9)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#13 Romantic Hotel in Charleston #32 Family Hotel in Charleston #33 Business Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn & Suites® hotel in Charleston/West Ashley is near downtown historic Charleston, off of Highway 17, close to Citadel Mall, golf courses, and West Ashley historic plantations. Wake up to a free hot breakfast before venturing out in Charleston. ... more   less 
Number of rooms
121

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer