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The Mills House Wyndham Grand Hotel

#24 of 58 Hotels in Charleston
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115 Meeting Street, Charleston, SC 29401
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The Mills House Wyndham Grand Hotel
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    1,924 reviews from our community

    Traveler rating
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    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (281)
    Date | Rating
    • English first
    • French first
    • German first
    • Italian first
    • Any
    English first
    • All months
      (1924)
    • Mar-May only
      (405)
    • Jun-Aug only
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    • Dec-Feb only
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    Woodbridge, Virginia
    Top Contributor
    156 reviews 156 reviews
    27 hotel reviews
    40 helpful votes 40 helpful votes
    4 of 5 stars Reviewed yesterday NEW via mobile

    Southern style and warmth from days gone by! Very friendly staff. Free wifi, public paid parking or valet, adequate fitness center, outdoor pool. Beautiful lobby and inviting courtyard with fountain and outdoor dining (too cold this trip) King room was excellent. Bar and Barbadoes Restaurant on site. I was only there for business but will be back with my wife...... More 

    Was this review helpful? Yes
    Sumter, South Carolina
    1 review
    4 of 5 stars Reviewed 5 days ago NEW

    Overall a very nice place. A tad pricey for both the room and the F&B. Wireless internet was spotty and slow. Other than that, nice place. The customer service was outstanding. Everyone from the valet to the servers were extremely nice and helpful.

    Review collected in partnership with Wyndham Hotel and Resorts

    Was this review helpful? Yes
    Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

    We appreciate your willingness to visit our property and hope that you will again allow us to service you! More 

    Chicago, Il
    Top Contributor
    68 reviews 68 reviews
    9 hotel reviews
    23 helpful votes 23 helpful votes
    2 of 5 stars Reviewed 6 days ago NEW

    This is an upper range price hotel in a GREAT location and beds are comfy but most bath rooms have "barn doors". That term was used by the manager when we asked to change our room. The door slides on the outer wall with a one inch crack all around. There is not even and attempt at a lock. There... More 

    Was this review helpful? Yes
    Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

    Thank you for taking the time to leave your feedback. We apologize for the functionality of our bathroom doors. We understand that is not to your liking and invite you to return to the Mills House so that we may accommodate you with some of our other rooms that don't have the sliding doors. We appreciate your time and look... More 

    Havre de Grace, Maryland
    Contributor
    14 reviews 14 reviews
    4 hotel reviews
    9 helpful votes 9 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Room was nice, clean, comfortable - a little on the small side, but I imagine most rooms that are in older, rehabbed buildings are going to be on the small side. Great location, close and convenient to historic district,shopping, resaurants, etc. Staff was great, asked if we would like a room with a view, and put us in a corner... More 

    Was this review helpful? Yes
    Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

    We are thrilled that you enjoyed your stay, and even more thrilled that we had a small part in your happiness. Thank you for choosing to visit our beloved property, and we look forward to serving you on your next visit to Charleston! More 

    Castle Rock, Colorado
    Contributor
    12 reviews 12 reviews
    1 helpful vote 1 helpful vote
    3 of 5 stars Reviewed 1 week ago via mobile

    I was in town for business. The room was a fairly typical hotel room. There wasn't anything special about the room. The bathroom was very standard for a higher end hotel. Food in the hotel was average, definitely better food at local restaurants. Conference was in the hotel. Temperature control was a little inconsistent in the conference area and some... More 

    Was this review helpful? Yes
    Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

    Thank you for sharing your experience with us. Our goal is to provide the best experience possible for our guests, especially those visiting our city for the first time. Should you choose to visit our property again, please do not hesitate to contact a managerial team member if there are any moments of displeasure throughout your stay. Our philosophy centers... More 

    New York City, New York
    Contributor
    13 reviews 13 reviews
    3 hotel reviews
    4 helpful votes 4 helpful votes
    2 of 5 stars Reviewed 1 week ago

    We stayed four nights at the Mills House, the hotel is within walking distance to everything in the historic district. While the location is good, there are too many hotel options in the immediate area to settle for this property. The kitchen is a nightmare at this Wyndham. We normally have breakfast in our hotel, but found it necessary to... More 

    Was this review helpful? Yes 1
    Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

    Please accept my apology on behalf of the poor experience that you were subjected to. It is our hope that each guest receives impeccable service and when that does not happen we must reconsider our aims. Thank you for sharing your experience so that we may acknowledge each of the points that you mentioned in order to ascertain a more... More 

    Seattle
    Contributor
    13 reviews 13 reviews
    9 hotel reviews
    11 helpful votes 11 helpful votes
    5 of 5 stars Reviewed 1 week ago

    What a great place! Occasionally you stay in a place, and think "The person running this place is doing a great job." The staff were so pleasant and helpful. The rooms were sparkling clean. Everyone was so genuinely pleasant: I'm not talking about bowing and scraping. The staff seem to like where they work. The housekeepers, valets, f & b... More 

    Was this review helpful? Yes
    Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

    Thank you for your very generous comments regarding our team members. It has been said that if your find a job that you love, you'll never work a day in your life - and that is what we all have found. That saying holds true also for our team members. It is truly a privilege to serve guests who recognize... More 

    Toronto, Canada
    Reviewer
    3 reviews 3 reviews
    3 hotel reviews
    4 helpful votes 4 helpful votes
    5 of 5 stars Reviewed 1 week ago

    We were pleasantly surprised by this wonderful gem of a hotel in the heart of Charleston! Rooms are a tiny bit small, but wonderfully appointed, clean, quiet and comfortable. Staff were friendly and helpful, great food and service. The hotel is beautifully decorated and feels like a luxury hotel with a reasonable price tag. It is conveniently located close to... More 

    Was this review helpful? Yes 1
    Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

    We sincerely appreciate your patronage and are pleased that you had the opportunity to also visit our beautiful city. Thank you for sharing your experience with us and we look forward to serving you on your next visit to the Holy City. More 

    Minneapolis, Minnesota
    1 review
    5 of 5 stars Reviewed 1 week ago

    All the employees were incredibly helpful and kind. When our flights out got cancelled they let us stay another night and upgraded us to a suite, no questions asked. Definitely would stay here again! Plus it's absolutely gorgeous in a great location.

    Review collected in partnership with Wyndham Hotel and Resorts

    Was this review helpful? Yes
    Alfonce M, Front Office Manager at The Mills House Wyndham Grand Hotel, responded to this review

    It is our responsibility to provide our guests with the most enjoyable experience possible - mission accomplished! Thank you for your choice to visit our property, as well as your choice to share your experience with us. More 

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    Additional Information about The Mills House Wyndham Grand Hotel

    Address: 115 Meeting Street, Charleston, SC 29401
    Phone Number:
    Location: United States > South Carolina > Coastal South Carolina > Charleston > French Quarter
    Price Range (Based on Average Rates): $$$
    Hotel Class:3.5 star — The Mills House Wyndham Grand Hotel 3.5*
    Number of rooms: 214
    Reservation Options:
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    Also Known As:
    Mill House Charleston Sc
    Mills House Hotel
    Holiday Inn Charleston
    Charleston Holiday Inn
    Mills Charleston
    Mill House Hotel Charleston
    Hotel Style:
    #16 Business Hotel in Charleston
    #21 Romantic Hotel in Charleston
    #21 Family Hotel in Charleston

    750 photos of this hotel

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    Expert photos: Taken by TripAdvisor travel experts

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    Amenities (45)
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    King Corner Room (41)
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    Restaurants and Bars (18)
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    Standard King (34)
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    The Hotel (100)
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    Two Double Bed Balcony Room (42)
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    Two Double Bed Room (37)

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    Amenities

    Highlights
    • Pool
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    About the property
    • Wheelchair access
    Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    Questions? Get answers from hotel staff and past guests. Ask a question

    Questions & Answers

    Here's what travelers have asked, with answers from The Mills House Wyndham Grand Hotel staff and other travelers.
    8 questions
    Ask a question
    Maine
    1 month ago
    Big Stone Gap, Virginia
    1 month ago
    Richfield, Minnesota, United States
    USA

    See all questions (8)

    Questions? Get answers from The Mills House Wyndham Grand Hotel staff and past guests.
    Posting guidelines
    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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