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SpringHill Suites Charleston Downtown/Riverview

3.0 of 5 98 Ripley Point Drive, Charleston, SC 29407
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SpringHill Suites Charleston Downtown/Riverview
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SpringHill Suites Charleston Downtown/Riverview
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333 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Baton Rouge, Louisiana
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was very clean. The two people working the Registration Desk were phenomenal. They were not only courteous, but were willing to offer us suggestions on where to eat and also gave us a map and provided directions. There is a book in the lobby area with restaurant menus which is a great help. There is a shuttle provided... More 

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Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here three nights while visiting Charleston. The evening shuttle is a great service and our driver was friendly, on time, and safe! All of the staff here were extremely helpful and nice. The property is very clean and well maintained. If you like to walk, the West Ashley Greenway is nearby, and it will take you to a... More 

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Lexington, NC
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Rooms have been recently renovated. Very comfortable beds. Friendly staff. Great breakfast options. Super close to Historic Downtown. Reliable shuttle service to Historic Downtown. Will most certainly stay again.

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Norfolk, VA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent one night here--we wish we had more time to enjoy this wonderful hotel! Everyone we spoke with was friendly and helpful. Hotel was SPOTLESS, and was the cleanest room we've ever stayed in. Breakfast was plentiful and delicious. We also enjoyed the free snacks and football games they were showing in the lobby on Sat afternoon. We took... More 

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Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed November 12, 2014

The Citadel Class of 1969 just had their 45th Reunion, and we had 70 rooms In the Marriott Spring Hill Suites and the next door Marriott Residence Inn for 3 nights. Both hotels were superb, but the best part was the friendly and accomodating staff. Most notable and deserving of enormous praise was the Group Sales Manager, Erin Thomson. She... More 

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Cleveland, Ohio
Top Contributor
69 reviews 69 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed here as we we traveling through. Very nice property, Great Location if you have a car. The people were more then friendly and willing to help with directions and recommendations. The rooms standard Spring hill but nicely updated great mattress and very clean room.

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Top Contributor
184 reviews 184 reviews
42 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed November 7, 2014

Stayed in suite 433. Crusted food in pages of guest directory and on face of microwave throughout our three day stay. Staff nice, location okay. Highlight was a day sail from marina right out front. Amazingly old and decrepit fitness equipment circa late 90s. Pool nice. Business center computers creep at dial up speed. Suggest providing bananas at breakfast to... More 

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

This is a nice hotel. The beds were very comfortable! We had a suite and there was plenty of room. Not being in walking distance to downtown was just fine because in the evening we got a free shuttle to the historic district. They come to pick people up every hour. Our driver was very friendly. One weird thing was... More 

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16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 2, 2014 via mobile

I come to Charleston often for business and thought I would give this hotel a try. Though the staff was friendly and all and all the room was clean I can only say it is just ok. It is in a nice quiet location and the view of the river is pleasant however The hotel itself is starting to be... More 

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Erin T, Manager at SpringHill Suites Charleston Downtown/Riverview, responded to this review

Dear cwo4cabs, Thank you for staying with us and also for your honest feedback. I agree that our location is fantastic, but we strive to provide you with the best overall guest experience as well. On behalf of myself and our entire team here at the SpringHill Suites, we are truly sorry we were not able to achieve this for... More 

Top Contributor
60 reviews 60 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 2, 2014

This was a difficult review to write, as my stay at this Springhill was both excellent and awful. On the positive side, customer service was nothing short of stellar. I stayed here as part of an on-site business meeting. The sales department truly went above and beyond any reasonable expectations to make both the stay & the meeting successful. Similarly,... More 

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Additional Information about SpringHill Suites Charleston Downtown/Riverview

Address: 98 Ripley Point Drive, Charleston, SC 29407
Location: United States > South Carolina > Coastal South Carolina > Charleston > James Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Charleston Downtown/Riverview 3*
Number of rooms: 123
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Also Known As:
Springhill Suites Charleston Downtown/Riverview Hotel Charleston
Hotel Style:
#30 Family Hotel in Charleston
#30 Romantic Hotel in Charleston
#32 Business Hotel in Charleston

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Hotel & grounds (8)
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