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Comfort Suites West of the Ashley

2.5 of 5 2080 Savannah Hwy, Charleston, SC 29407
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Certificate of Excellence 2014
Comfort Suites West of the Ashley
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Comfort Suites West of the Ashley
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592 reviews from our community

Traveler rating
    376
    163
    33
    14
    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Panama City, Florida
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

We were switched to this hotel from another location due to nastiness and in a bad neighborhood. Rooms were nice and clean. Took the lady at the desk 5 minutes to even show up to check the guy in front of us and us in. Second night there, our truck was broken into. When I asked the girl at the... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was a last minute stay because we are having some work done to our house. Ms. Charlene greeted me and was very pleasant and thorough. She greeted me with a smile and was very genuine in her welcome. The room was clean, spacious, and comfortable. I am very particular about my hotel stays but this thoroughly exceeded my expectations.... More 

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Crisfield
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 1 week ago

Was greeted with a disgruted yes on walking in the door. No smile no thanks for being a rewards customer. Plus most of the staff look as if they sleep in their work cloths. Our room was very nice and even had a sofa and extra chair. Hotel is clean and nice. Never saw a tip jar before and we... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had to come to Charleston for a funeral and booked this hotel at the last minute. I arrived on Monday evening, and had my mother come and stay with me in the room. The room was wonderful, spacious and clean. The price per night was awesome, and I was not expecting to have such a nice room. The staff... More 

Was this review helpful? Yes 1
Mount Airy, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at Comfort Suites West of the Ashley before; however, the customer service was even better this stay. We were greeted warmly when we checked in every morning by whoever was at the front desk. Ms. Kassandra was especially nice to my teenage children! This is a family friendly hotel. We enjoyed the breakfast, workout room and the... More 

Was this review helpful? Yes 2
Paw Paw, Michigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was an excellent hotel. We were unable to get a room in our usual hotel so booked at this one. This will be our new "usual" hotel. Room was excellent and the staff was beyond friendly and courteous.

Was this review helpful? Yes 3
Winder, GA
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the most impressive Choice property we've been to. Great friendly staff, very clean and attractive lobby. Our two queen bed suite EXCELLENT and roomy! Breakfast very good - biscuits and gravy would be a good addition. We would definitely recommend this property to anyone. We also enjoyed the fitness center and indoor pool.

Was this review helpful? Yes 1
Hartselle, Alabama
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

Wonderful hotel. the room was excellent, clean, spacious. . We had a king size bed suite. Was lots of room and very comfortable. We stayed here to visit the historical district. Had no problem going anywhere in the city. We would definitely stay here again.

Was this review helpful? Yes 2
Quinlan, Texas, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2014

From the minute we walked into this hotel we felt like family. All the staff were very friendly and went out of their way to make sure we had everything we needed. The indoor pool was perfect for me to do my water exercises. We would stay here again. Loved it. OH...and the room was clean and comfortable. The head... More 

Was this review helpful? Yes 1
ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review

Thank you for choosing the Comfort Suites during your stay. I am sorry that you did not receive great customer service. We strive to make your stay as comfortable and wonderful as we can. I hope that when you are back in the area that you will consider us for your stay. More 

Chicago
Contributor
18 reviews 18 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 28, 2014

This hotel is a good choice when visiting the sites in Charleston. It is more reasonable than the hotels in the historic district and it is a relatively easy drive to downtown. The rooms are spacious, comfortable, clean and quiet. Although the person who checked us in was very professional and friendly, I was not impressed with great customer service... More 

Was this review helpful? Yes 1
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Additional Information about Comfort Suites West of the Ashley

Address: 2080 Savannah Hwy, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites West of the Ashley 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites West Of The Ashley Hotel Charleston
Hotel Style:
#17 Romantic Hotel in Charleston
#18 Family Hotel in Charleston
#24 Business Hotel in Charleston

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