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Comfort Suites West of the Ashley

Certificate of Excellence
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2080 Savannah Hwy, Charleston, SC 29407
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Comfort Suites West of the Ashley
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692 Reviews from our TripAdvisor Community

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Traveler rating
    434
    196
    40
    15
    7
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241
263
25
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (692)
  • Mar-May only
    (221)
  • Jun-Aug only
    (192)
  • Sep-Nov only
    (149)
  • Dec-Feb only
    (130)
All months
Gainesville, Georgia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Charlene was consistently friendly. I personally watched her as she worked three days in a row and she never missed a beat. She was kind, friendly, outgoing, and courteous to every person who walked through the door. I never saw her ignore the guests or playing on her phone. She was constantly engaging, encouraging, and a breath of fresh air!... More 

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Level Contributor
8 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel exceeded our expectations! The room was spotless! Very comfortable and updated. Staff was very friendly. The breakfast was great and offered many options. We will definitely stay here again and strongly recommend to travelers.

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NE Tennessee
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

GREAT staff! Kept the breakfast bar well stocked with everything for breakfast. The eggs were always hot (rare on these breakfast bars). No problems getting all the towels our group needed. Very comfortable beds. Even the sofa bed was comfortable. Only complaints: Pool was smaller than we expected and a bit on the warm side. Parking could be a problem... More 

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Connecticut
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

It was okay. There was a long brown hair on the stack of clean towels in the bathroom and a questionable reddish brownish stain on the couch but it def wasnt like unbearable or deplorable conditions. Other than that the bed was comfortable and fresh and clean. I like that there was a little sitting area (in spite of the... More 

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ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review

I am so sorry that you had a problem with your towel and also the parking. We really want you to totally enjoy your stay with us so this is disappointing to hear. I have spoken to our housekeeing department so that we can make thing better and we are also working on our parking issues. I hope that you... More 

4 of 5 stars Reviewed 6 days ago NEW

I booked this hotel because it was one of the least expensive options for our family vacation. I expected it to be average, considering the low cost and location outside of town. Upon arrival, I was concerned that there would be a lot of noise based on the location at the intersection of several bus road, but I was pleasantly... More 

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Level Contributor
20 reviews
2 of 5 stars Reviewed 6 days ago NEW

My husband and I arrived around 4 pm on the date of check-in (June 13th). We waited behind a family that was already having issues with their rooms. It didn't take long, so we waited patiently while both employees tried to resolve this family's issue together. Once greeted, the employee was kind and efficient. You could tell she was busy,... More 

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ComfortSuitesWA, General Manager at Comfort Suites West of the Ashley, responded to this review

Thank you so much for letting me know about the problem you had here at the comfort Suites. I am not sure who you spoke with but I am the General Manager and would like to make sure things are right for you. Please contact me at 843-769-9850 and ask for Brenda. We do not want you leaving with any... More 

Frankfort, Kentucky
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We pulled in pretty late one night on our trip to downtown Charleston and was greeted by a wonderful lady, Mary L. She was working the front desk and was so welcoming and informative about the area. It was nice to see a smiling face after traveling so many hours. At first, I was a little taken back by the... More 

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Powell, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My husband and I came down for a weekend getaway and arrived a little early for check in which was no problem. We had a little trouble finding the hotel, the GPS was a little confused, its in a weird spot. The front desk staff were great, especially Bonita. She was exceptionally friendly and helpful. We were on the 4th... More 

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Pelzer, South Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is great. The staff is very friendly and helpful. The queen suite is very big and the beds are very comfortable. I have a bad back and always have serve back pain after trying to sleep on hotel beds. Not this one,I slept great. Great breakfast. Lot of items to chose from. The location is great,lots of places... More 

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Lexington, Virginia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Best hotel! Location right off the interstate. Plenty of places to eat nearby. The hotel staff are amazing! Very friendly!! Lobby is beautiful. Our room was nothing short of perfect! Comfortable beds, plenty of pillows and towels. Indoor pool was nice as well as the wonderful, free hot breakfast. Morning paper is complimentary and the free wifi of course is... More 

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