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Planters Inn

Certificate of Excellence
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112 North Market Street, Charleston, SC 29401
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Planters Inn
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Planters Inn
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898 reviews from our community

Traveler rating
    689
    127
    54
    21
    7
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103
583
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44
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Top Contributor
97 reviews 97 reviews
41 hotel reviews
134 helpful votes 134 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

60 room, 19th century inn. Located on busy intersection facing Charleston's historic market hall. Guest rooms attractively decorated with reproduction antiques. Ten minutes from the cruise liner dock and waterfront. Only one elevator in the lobby which gets busy when a tour group checks in. The hotel restaurant - The Peninsula Grill - has a delightful courtyard and vies with... More 

Was this review helpful? Yes 2
Dana Point
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Centrally located boutique hotel. Magnificent. we were greeted cordially and our room was ready after we did some shopping (we arrived earlier than normal check in) Front desk very helpful with suggestions. bell boys and valets were very courteous

Review collected in partnership with this hotel

Was this review helpful? Yes
PlantersInn_Manager, Asset Manager at Planters Inn, responded to this review

Good morning, Thank you for choosing us to spend your birthday and anniversary. Our property is the perfect choice to enjoy a special occasion and I am glad we were able to show you why. Our staff love to be a part of special occasions by handling the details behind the scenes. We appreciate such great comments and we will... More 

South Elgin
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Best hotel experience ever. Not one flaw. Perfect choice for our special occasion. The room was comfortable and clean. The staff was best I have experienced. Pennisula Grill dinner was outstanding. This was our first trip to Charleston. The Planter Inn was the perfect choice

Review collected in partnership with this hotel

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PlantersInn_Manager, Asset Manager at Planters Inn, responded to this review

Good morning, We are very proud to have been involved in making such a great first impression of Charleston and our property. We appreciate you taking the time to give us your comments on your first visit here. We hope that it is the first of many visits. Sincerely, Lloyd Van Horn More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

A truly restful sleep, spotless facilities, friendly and accommodating staff always ready to assist in all matters. Delicious lemonade and sweet tea with benne wafers each day, coffee and cookies each evening. Truly a gem in the wonderful city of Charleston!!

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PlantersInn_Manager, Asset Manager at Planters Inn, responded to this review

Good morning, Thank you for taking the time to give us such great comments. While sometimes overlooked, our beds are simply amazing! We are proud to take the extra effort in making sure that our guests are comfortable and sleep well any time of year. Our pastry department takes great pride in the complimentary afternoon treats, and we will be... More 

new jersey
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent facility. Clean, comfortable rooms. Maybe a small fridge in room would have been nice. Very friendly staff, always there to help. Location great. Access to shopping and touring very good. Restaurants close.

Review collected in partnership with this hotel

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PlantersInn_Manager, Asset Manager at Planters Inn, responded to this review

Good morning, Thank you for the great comments regarding your stay with us. I appreciate the comments on the need for a small refrigerator in your room. We do try to accommodate any guest request that we have. In the future please feel free to let us know and we will have a refrigerator waiting in your room, we can... More 

Nashville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Everything was met with top service and friendliness. I do think our VIP Carriage ride was disappointing . We thought by getting a VIP ride we would get better information and see Charleston's highlights. We did not see the most important edifices and would not suggest your future guests do the VIP service. And the lunch Amen Street recommended was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PlantersInn_Manager, Asset Manager at Planters Inn, responded to this review

Good morning, Thank you for taking the time to review our property. We especially appreciate you taking the time to review the outside activities and restaurants that you went to. We rely on current feedback in order to guide us on current performance of those activities and restaurants. We will be sure to adjust our recommendations until we can be... More 

Abingdon, Virginia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter and I stayed at the Planter's Inn recently on a group tour in South Carolina. The location can't be beaten--it is across the street from the open air market on Market Street and just steps away from the shopping district on Kings street. The lobby is small but there is a large parlor that offers coffee in the... More 

Was this review helpful? Yes
PlantersInn_Manager, Asset Manager at Planters Inn, responded to this review

Good morning, Thank you for the fantastic review of our property while you were here in Charleston. Our location is ideal for a getaway and we are glad that you were able to enjoy our amenities. We look forward to having you here again in the future Sincerely, Lloyd Van Horn More 

Fort Myers
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Level of service does not justify prices charged at this hotel. The front desk was generally understaffed. They did not even pick up the phone when called. Took no time to explain the hotel features or give a tour of the place upon check in. The front desk staff seemed to have an attitude, like they did not want to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
PlantersInn_Manager, Asset Manager at Planters Inn, responded to this review

Good afternoon, I am so sorry to hear about your experience and the impression that we left with you. I hope we can have the chance to show you the service and attitude that we are proud of in the future. We pride ourselves on our staff and the service we provide and I believe we must have fallen down... More 

A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

My request for early check-out was abruptly denied, citing "you knew the policy" when you booked. the hotel has a HIGHLY restrictive cancellation policy (7 days in advance) that traps you if your plans change. The manager was consulted by the front desk and abruptly brushed off my request to waive the policy. "Sorry." Too bad. tough luck. Goodbye.. I... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
PlantersInn_Manager, Asset Manager at Planters Inn, responded to this review

Good afternoon, Thank you for taking the time to let us know your thoughts and feelings regarding your stay. I am so sorry that our staff gave you the impression that they did not care as that is not the service that we pride ourselves on. We are using your comments to go over the situation and use it as... More 

New Braunfels, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful stay in an historic property that feels like Charleston. It has an intimate feel and the staff all work together so well, all wearing several "hats" and will take care of anything you might need. The location is perfect. If you don't have a car but want to visit plantations or sight-see, they use a local service...Wiley was our... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
PlantersInn_Manager, Asset Manager at Planters Inn, responded to this review

Good afternoon, It is so encouraging to know you enjoyed everything the property and the town has to offer. We are so lucky not just for our location but our size which allows us greater flexibility for our guests. Our staff take great pride in wearing many hats. Thanks so much for staying with us and your great comments. Sincerely,... More 

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