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The Elliott House Inn


The Elliott House Inn
Hotel class 3 of 5
78 Queen Street, Charleston, SC 29401
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Traveler Reviews

70% Recommend
3.5 of 5 stars 88 reviews
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By trip type
All (88)
[ Date ] [ Rating ]
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5 of 5 stars
Charlestonmacs 2 contributions
Hearts in Charleston
May 4, 2009 | Trip type: Couples

We loved our stay at the Elliott house, the room was so unique and a perfect example of historic Charleston’s history and the staff couldn’t have been more helpful. The courtyard was beautiful, with its variety of greenery and birds, very relaxing atmosphere in a busy city. We can’t wait to go back!!! more

Management response from
GMofEHI, GMofEHI

We appreciate you taking the time to comment on your recent stay with us! I was excited to read how much you enjoyed the courtyard greenery and plants. This is one of my favorite amenities of our inn. Be sure to come back and visit again in the near future. The fall months in Charleston are equally as beautiful as...

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5 of 5 stars
mckaytm 1 contribution
mckaytm
Apr 29, 2009 | Trip type: Couples

The Elliott House was WONDERFUL! Nice staff, clean, quaint, and in a perfect location! It was our 10 yr anniversary and my husband and I treated ourselves to a trip to Charleston! We had friends refer us to the Elliott House Inn. When we arrived, it was breathtaking! The Inn is in terrific condition, rooms spotless. We enjoyed the morning... more

Management response from
GMofEHI, GMofEHI

I appreciate you taking the time to say such nice things about the Elliott House Inn. We are so happy to be able to provide excellent lodging accommodations for your getaway! Please keep us in mind for future visits to Charleston, we would LOVE to have you back again with us!!!

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2 of 5 stars
mrcurls 1 contribution
connecticut
Apr 13, 2009 | Trip type: Business, Solo travel

This inn looks great online but watch out...the window didn't open, the room was very small and very dark, there was no closet (just a small armoire), there were holes in the sheets and the bathroom was not clean. The worst part was the wedding which took place outdoors at the museum right near the inn, late into the night.... more

Management response from
GMofEHI, GMofEHI

Thank you for taking the time to comment on your recent stay with us! Aside from the small rooms, I’m sorry to read of you discovering torn sheets and a dirty bathroom in your room upon check-in. Was anyone from my staff notified of this? We were in a position where we could have moved your room, if needed. Without...

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2 of 5 stars
kai460 1 contribution
Louisville, KY
Apr 13, 2009 | Trip type: Couples

We were VERY disappointed with the Elliott House Inn overall. We visit Charleston 2-3 times a year and wanted to try a different hotel than the ones we usually stay in on this visit. The room was EXTREMELY tiny, so much so that it was not easy to move around and get ready. The water pressure in the shower was... more

Management response from
GMofEHI, GMofEHI

I am quite sorry to read of your recent stay with us. While I cannot control the size of room most of the issues, if not all could have remedied, I believe, had we been given the opportunity. I’m sorry to hear that the remote control, water pressure and a/c were out of service or too loud for you. Had...

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3 of 5 stars
Arlingtontravel 15 contributions
Arlington, VA
Mar 7, 2009 | Trip type: Couples

The Elliott House was a bit disappointing. I had envisioned a B&B with a comfortable common area. The room where we checked in was the only common space aside from the courtyard, which wasn't used in the cold days during our stay. My husband would have liked to have had a place to read a book outside the room, but... more

Management response from
GMofEHI, GMofEHI

Thank you for taking the time to comment on your recent stay at Elliott House Inn. Unfortunately, the size of our traditional queen rooms are a bit on the small side, I’m sorry that you and your husband were uncomfortable with the size. You will find that our traditional king size rooms and our Bernard Elliott suite provide ample room...

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1 of 5 stars
TheMan21 3 contributions
Washington DC, District of Columbia
Mar 3, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I'm an attorney in D.C., and had a hearing set in Charleston. I booked a room though our travel agency to stay at the Elliott House Inn. Two days before the Thursday hearing the Judge cancelled and reset the hearing. I called to cancel my stay at the Elliott House, but the guy answering the phone said he didn’t even... more

Management response from
GMofEHI, GMofEHI

I appreciate your thoughts regarding the cancellation of your reservation. Please understand that we create cancellation policies for a reason. We are a tiny property. When we loose a reservation due to a cancellation, we need the 72 hours that we require for cancellations to try and re-coup that booking. Most of our business is leisure travelers that schedule vacation...

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5 of 5 stars
nwilkesWinnsboro_SC 1 contribution
Winnsboro, SC
Jan 29, 2009 | Trip type: Business, Couples

My husband and I attended an annual Christmas party at the Mills House just across the street from the Elliott House. We are antique buffs and loved the suite which had some real antiques as well as all modern amenities. We have stayed in a number of 4 star hotels and none of them were as comfortable and spacious as... more

Management response from
GMofEHI, GMofEHI

Thank you so much for taking the time to comment on your recent visit to Elliott House Inn. I'm very pleased that you enjoyed your time here! Our Bernard Elliott Suite is hands down one of my favorite rooms in the inn. It truly is one of Charleston's best kept secrets. I look forward to seeing you in future visits...

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4 of 5 stars
mhmorrell 2 contributions
Carolinas
Nov 26, 2008
1/1 found this review helpful

The Inn is perfectly located! And very charming... I am getting married in Charleston in May and most of my family and friends are staying here as its location is perfect. I have never been inside the inn until this past weekend. I loved the courtyard, however, when I walked in the room, I was a little shocked. The room... more

Management response from
GMofEHI, GMofEHI

I’m sorry to read of your current stay at Elliott House Inn. I’m concerned to read that the plumbing was not running during the duration of your stay. I never was notified by guests or staff that we experienced any plumbing problems, this is the first I or my staff has heard this. Since this sounds like it was an...

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4 of 5 stars
jucaha 1 contribution
south jersey
Nov 19, 2008 | Trip type: Couples

We just returned from a vacation to Ga. and SC. We spent only one night at the Elliott House Inn! What a great place! I am one who doesn't like to be away from home...but was very comfortable staying here! We arrived around noon...checked in and went on our walking tour of the city...we toured one home...but wandered the streets... more

Management response from
GMofEHI, GMofEHI

Thanks so much for taking the time to comment on your recent stay with us. I’m exceptionally happy to read how much you enjoyed the wine and cheese reception our inn provides! This is one of the most popular amenities that we provide. We would welcome you back anytime to the inn to experience true southern hospitality again!

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1 of 5 stars
memjjm 1 contribution
space coast
Nov 3, 2008 | Trip type: Couples
1/1 found this review helpful

1. Unfriendly staff. The young man who checked us in was unpleasant, disinterested and uninformative. When questioned as to what he knew the city had to offer for the weekend(Halloween) he stated" I don't know, I'm working". 2. Manager's cheese reception. Cheese plopped down on a table, some crackers, and some wine. Cheese cut in huge chunks, birds and squirrels... more

Management response from
GMofEHI, GMofEHI

1. I’m sorry to hear of this. As you can read from previous posts, our front desk staff is trained to know what events are happening in the city, pending any events are actually taking place that weekend. Please know that I have addressed this issue with the employee that you reference. 2. I’m not sure where we’ve failed you...

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The Elliott House Inn Also Known As

Address: 78 Queen Street, Charleston, SC 29401