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Holiday Inn Express Charleston

2.5 of 5 1943 Savannah Highway, Charleston, SC 29407
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Holiday Inn Express Charleston
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Holiday Inn Express Charleston
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373 reviews from our community

Traveler rating
    215
    105
    32
    12
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Top Contributor
291 reviews 291 reviews
118 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 1 week ago

My stay was okay except for the fact that the bath needed some attention. The shower curtain, especially, needed to be laundered to take care of the mold issue. The location was very close to where I had business the next day. The sleep quality was good but it would be nice to have closer attention to details.

Was this review helpful? Yes
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for sharing with us your comments about your recent stay. I truly appreciate the feedback you have given to us. I will be addressing these concerns with the department heads. Thank you for staying with staying with us. I hope you will give us another opportunity when your traveling to Charleston again. More

Midland, Michigan, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first trip to Charleston and this hotel. The person who checked us in was Ben who happened to be the housekeeping manager doubling up on the front desk. What a break for us. We asked Ben what to see, where the locals eat, and how best to get around. Three things important to any visitor new to... More

Was this review helpful? Yes
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

I truly enjoyed reading your comments about your recent stay. I loved seeing the title "Ben Saves the day". Ben enjoys working at the front desk, he truly loves meeting the guest that check into the hotel. I am so happy that you experienced top notch service from Ben. Thank you for sharing your fantastic stay with us. We hope... More

Senior Contributor
36 reviews 36 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First of all I made the mistake in thinking that this was the hie near the near the Ashley in downtown charleston, I was thrilled to get what I thought was a relatively good price for down town but my how dismayed when I arrived to be told my hotel was 15 minutes away on 17 south😁 the hotel was... More

Was this review helpful? Yes 1
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

We appreciate your comments about your recent stay. I am truly sorry that there was a miscommunication on where our hotel was located. As you know we are only10 minutes away from the downtown area. We are close to restaurants, shopping, plantations and other local attractions. I hope you had the opportunity explore West Ashley, and see what it has... More

Beaufort, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience was world class! I found myself in a dilemma. I was summoned for jury duty selection but was dismissed yet told I may need to return again the next day. I live 2 hours away and did not want to make the drive back home only to get up and drive back the next morning. The court system... More

Was this review helpful? Yes
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

WOW!!! That is all I can say about your wonderful comments about your recent stay. So happy to read that this was "BEST choice for a GREAT stay". I am so pleased that Cheryl was able to assist you with a hotel room. Cheryl is truly an asset to the hotel, and she is great with the guest. I am... More

Snellville, Georgia
Top Contributor
93 reviews 93 reviews
31 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Downtown Charleston is crowded and expensive. This hotel is a great value in a pleasant area and you can drive right downtown in 15 minutes. We found the staff to be friendly, the room clean and the breakfast just right.

Was this review helpful? Yes 1
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for the wonderful comments about your recent stay. We are so pleased that we were able to accommodate your special request to be away from the highway. We are agree with you about our location, only minutes away from downtown. Extremely happy that you enjoyed everything about your stay. We hope you have an opportunity to visit Charleston... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 4 nights and really enjoyed our stay. The hotel is in a great location for getting into town, the airport and out to Foley beach. What we loved about this hotel though was the staff! They couldn't have been more helpful or friendly. Upon arrival Sherry greeted us with a warm smile and lots of advice... More

Was this review helpful? Yes 1
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Wow!! Thank you for the wonderful review regarding your recent stay with us. We are so ecstatic that you enjoyed every minute of your 4 day trip. We appreciate you recognizing Sherry and Samantha on how friendly they were. Our staffs goal is to make each guest feel like the Holiday Inn Express is their home away from home. Thank... More

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 15, 2014 via mobile

This hotel had great reviews so we decided to try it out on a recent trip to Charleston. The friendly front desk staff, the very clean rooms, comfortable beds and decent breakfast made this an excellent stay. I would definitely go back.

Was this review helpful? Yes 3
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for sharing your experience with us about your "Great Stay in Charleston". We are so excited that you read the reviews and decided to stay with us. Also happy that you experience exactly what our other guest have experience. We hope you have an opportunity to visit Charleston again. More

Washington state
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 13, 2014

We liked our stay here. Had a quiet room on the 3rd floor and it was spacious. It was a little tricky finding the entrance but once we got it down it was no problem. Just took Highway 17 into the downtown area to explore Charleston. We didn't want to pay the downtown prices and this was perfect for us.... More

Was this review helpful? Yes 2
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

We are so happy that we are "good choice for you". I agree our location is not far away from the downtown area, it is a quick trip. We are in a conveniently located just minutes away from the downtown, restaurants, shopping, the plantations and other local attractions. Thank you for sharing your wonderful experience with us. We hope you... More

Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 13, 2014

Hotel rates in historic Charleston were $279+++ for Columbus Day weekend. This hotel was about $100 cheaper per night. The cab ride into the city was about $15 and 10 minutes. I literally saved hundreds of dollars during my long weekend in Charleston by staying here. The room works. It's basic... it's not new.... it's not super fancy. But it... More

Was this review helpful? Yes 4
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you for sharing your experience with us about your recent stay. We are so pleased that you stayed with us and that you enjoyed yourselves. Also extremely happy that you saved money and you had the opportunity to fully enjoy your time in Charleston. It sounds like you enjoyed everything about your stay from the guest room, to the... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2014

My phone call for a room and help for information was outstanding with the ph rep. Samantha...she had a smile over the phone and was so very helpful. Once there she was the same as on the telephone. First there later in the day was a rep. named Michelle and she was so nice and kind. I could not of... More

Was this review helpful? Yes 2
KellyFassett, General Manager at Holiday Inn Express Charleston, responded to this review

Thank you so much for the wonderful comments about your recent stay. All I can say is "WOW" for recognizing Samantha and Michelle on the service they provided to you. They are truly assets to our hotel and team. We are extremely happy that you enjoyed your stay with us. We hope that you have an opportunity to visit Charleston... More

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Additional Information about Holiday Inn Express Charleston

Address: 1943 Savannah Highway, Charleston, SC 29407
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Charleston 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)
Holiday Inn Charleston
Charleston Holiday Inn

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