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All 54 Charleston hotels

DoubleTree by Hilton Hotel and Suites Charleston - Historic District

3.5 of 5 Hotel   |   181 Church Street, Charleston, SC 29401 (Downtown)
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Ranked #33 of 54 hotels in Charleston
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 days ago
Nancy J Beaverdam, Virginia
  • Reviews (866)
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866 people have reviewed this hotel

Traveler rating
    350
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    135
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
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English first
Beaverdam, Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This location is ideal. Right off of Market Street. The hotel is nice, comfortable, and attractive. The staff is friendly and helpful. However, they charge for everything...internet daily fee, parking daily fee, breakfast is not included. No daily newspaper. The only complaints with the room was that the bathroom was very small and the room was very warm. I have... More

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DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We appreciate your honest input and we will use your comments as we constantly evolve to best meet our guests needs. We hope you will return to stay with us the next time you are in the area so we may show you an improved... More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW credit card Amex Card Member Review

I stayed at this hotel for 2 nights on business in the area. It was wonderful room that was centrally located and close to great food! The staff was very friendly and the hotel was very nice and well managed. I would highly recommend this hotel for business or pleasure.

Was this review helpful? Yes
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Thank you for your gracious review of our hotel and our Team. Your comments referencing our service the Team offers was most appreciated, as well as, your comments regarding our location. I will be sharing your comments with our Team so they can hear your comments as well. We appreciate your confidence you have in us. As a company it... More

Atlanta GA, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We were in town for our anniversary celebration. This hotel is very centrally located. If we wanted to rest a bit, we could just walk back and rest, and then hit the next stop on the itinerary! We were in the back building on the property, which was lovely. The only negative I have is that our room was very... More

Review collected in partnership with DoubleTree by Hilton

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DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Thank you for bringing to our attention your candid review of your recent stay with the Doubletree by Hilton. I am sorry to hear about your guestroom location near the elevators. This is very troubling to us and I will be meeting with our department heads, as well as, the Team to ensure that these issues do not happen again... More

Indianapolis, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Arrival was uneventful, service was excellent, room was a surprise -- never expected to see a bedroom in the loft. Bathroom was much too small. Breakfast, check out and service was excellent. Not sure I understand why, a survey you request demands that I provide at least 200 characters -- I am a loyal Hilton Honors customer and truly find... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We appreciate your honest input and we will use your comments as we constantly evolve to best meet our guests needs. We hope you will return to stay with us the next time you are in the area so we may show you an improved... More

Macon, Georgia
Top Contributor
86 reviews 86 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This property offers the convenience of being in the heart of historic Charleston. Easily walkable to the Charleston Market and Waterfront Park as well as the numerous restaurants and drinking establishments of this fine southern city. The hotel staff were courteous and professional. The property while historic offers a boutique experience under the banner of the Doubletree brand. Centered around... More

Was this review helpful? Yes
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Thank you for your gracious review of our hotel and our Team. Your comments referencing our service the Team offers was most appreciated, as well as, your comments regarding our location. I will be sharing your comments with our Team so they can hear your comments as well. We appreciate your confidence you have in us. As a company it... More

Greensboro, North Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Great location in heart of Charleston. Rooms are dated. Our TVs did not work. Bathroom small and awkward. Poor gym facility. This property has fantastic location but pales in comparison to a number of properties in the area. Needs serious updating in all areas. Will not stay for my conference next year. Service reasonable.

Review collected in partnership with DoubleTree by Hilton

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DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

I sincerely apologize for the unfortunate experience you had during your stay. I appreciate your speed in bringing this opportunity to me and allowing me to follow up with our team, ensuring that you and future guests do not experience this situation again. With Charleston full of hospitality choices I hope you will allow us another chance to show you... More

United States
1 review
4 of 5 stars Reviewed 1 week ago

Good hotel, excellent location. BUT - Very disappointed that the fitness center is not open until 8:00. Those of us who have to work, or have other plans need to be done and out of the hotel before 8:00. All other hotels I have been to have the fitness center open by at least 6:00AM

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Your feedback is incredibly important to us and I'm sorry to hear and regret the hours of operations for the fitness center time were inconvenient. We will keep all of your suggestions in mind as we make enhancements to our property and offerings. More

virginia
1 review
1 of 5 stars Reviewed 1 week ago

First time at this hotel. What can I say. forget all the hype about this being a grander place than it is. It is a Doubletree Hotel. They describe the suites as larger rooms and give you the feel that they will be. They are not. Upon arrival they upgraded us to a two level suite, but all it was,... More

Was this review helpful? Yes
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

We sincerely appreciate your feedback and apologize for the service issues you encountered. We understand first impressions can be lasting impressions and we never want you to have a bad experience while staying with us. Your comments will be incorporated into future trainings so we can ensure we're meeting our high expectations for great service. We hope you'll come back... More

1 review
5 of 5 stars Reviewed 1 week ago

I can't say enough about the staff at the registration desk and valets. I could not have made met my commitments without them. They really went above and beyond what was required of the individuals. They never complained about assisting me with whatever I needed. The front desk called cabs for me and recommended the appropriate store for what items... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

Best Wishes and we look forward to assisting you on your next trip to Charleston. Thank you for your candid review of our hotel and its service. I will be sharing your comments with our Team as they are one of the special points you made comment to in your review. As a company it is our goal to make... More

Raleigh
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is a great place to stay if you want to be in the center-of-it-all, while visiting in Charleston. Lots of restaurants and shops are in walking distance. The staff at this hotel is very accommodating and friendly. We really enjoyed our stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTreebyHilton, General Manager at DoubleTree by Hilton Hotel and Suites Charleston - Historic District, responded to this review

On behalf of the entire team here at Doubletree by Hilton we would like to thank you for your kind words and appreciation of our property. We are pleased to read you enjoyed your time with us and are definitely looking forward to your next visit to Doubletree-Historic Charleston. Best Wishes More

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Additional Information about DoubleTree by Hilton Hotel and Suites Charleston - Historic District

Also Known As:
Doubletree Hotel Charleston
Doubletree Historic District
Address: 181 Church Street, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Business Hotel in Charleston
#26 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel and Suites Charleston - Historic District 3.5*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#20 Business Hotel in Charleston #26 Family Hotel in Charleston
Hotel Class
Number of rooms
182

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