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All 54 Charleston hotels

Courtyard by Marriott Charleston Waterfront

3.0 of 5 Hotel   |   35 Lockwood Dr, Charleston, SC 29401
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Ranked #38 of 54 hotels in Charleston
A recent review
3 of 5 stars Reviewed April 2, 2012
Alexiaann New York City, New York
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445 people have reviewed this hotel

Traveler rating
    145
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    71
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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There are newer reviews for Courtyard by Marriott Charleston Waterfront
See the most recent reviews
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 5, 2012 via mobile

As a platinum member, I spend more than 100 nights per year in Marriott properties. I have never checked out early to change hotels before. It was necessary on this trip. Service was horrible. When I spoke to the front desk supervisor about my concerns, she didn't care. I would never recommend this property.

Was this review helpful? Yes
CYteamLeader, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

We thank him for taking the time to share his first trip advisor review with everyone. While this reviewer was not specific in sharing the concern, we are aware of the challenge based on his actions before departure. We apologize for the frustration this Platinum Rewards Member experienced when he learned that he must pay for his family of four's... More

New York City, New York
Top Contributor
70 reviews 70 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed April 2, 2012

The property is located on the river and close to Calhoun St/MUSC area. Upon arrival /check-in was met by friendly hostess and asked if we wanted glass of wine but within minutes was told the wine was gone...it still would've been nice to be offered some type of beverage (i.e water) but that did not happen. Staff at hotel was... More

Was this review helpful? Yes 1
CYteamLeader, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

We thank you for sharing this experience while attending the recent special event, the Cooper River Bridge Run. We are greatful that she highlighted that our staff was indeed friendly. This annual event sold out with 40,000 runners. Just about every runner brings additional guests who are not partisipating in the race. All of the attendee's check in on one... More

Denver
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 2, 2012

We loved Melvina in the dining room for breakfast...she took great care of us! We checked in before start of a great American Cruise line cruise and met great couple while catching up on laundry! Ok room, but handicap did not have view of the water. It is an awkward layout, with elevator up to check in, then hike to... More

Was this review helpful? Yes 1
Eatonton, Georgia
Top Contributor
95 reviews 95 reviews
70 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 31, 2012

About a mile from hospital. Stayed the night before my mom's early am surgery. Upscale Marriortt Courtyard. Very nice deck area facing water. Lobby entrance a little different, but good signage to entrance.

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CYteamLeader, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for taking the time to share this positive feedback! We are the closest hotel to the Medical University and we offer our patients families complimentary shuttle service to and from that location. All of here wish your mom the best in her recovery and we look forward to her follow-up visit soon. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2012 via mobile

Location on river is nice especially while having breakfast on the patio. Housekeeping service was clean enough but careless First day no hair dryer, second day they did not provide hand towels and wash cloths or clean glasses even though the prior ones were removed. All 3 nights next door guests partied loudly very late--till 2 am on Sunday (or... More

Was this review helpful? Yes 1
CYteamLeader, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for sharing the valuable comments regarding two new Room Attendants who were in training during your stay. We have shown their Manager and Inspectors the comments to assure they complete the task assigned. We have as the reviewer may know, a full crew here in the evenings to bring extra items or handle an item missed. We do... More

New York
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 12, 2012

We checked in to the Charleston Courtyard during a visit of some “specialty group”. People entering and leaving… looking for rooms, checking-in and asking questions. Yet two front desk workers handled the line. We made our way to the front of the line and got the room assigned to us. Corner room, 2nd floor with a view! We were excited.... More

Was this review helpful? Yes 5
CYteamLeader, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

We appreciate the positive feedback regarding our staff service. We have replaced the screen in the room you identified. The shuttle service for fee is identified on our website and honestly the majority of our guests expect to pay for the service. I have asked our desk staff not to reccomend the free trolly as you must cross highway 17... More

Philadelphia, pa
Top Contributor
53 reviews 53 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 12, 2012

We went to Charleston for two nights and found the Courtyard to be the perfect place to unwind after touring the city during the day. They had a shuttle for a nominal fee that took you into town and all you had to do is call for pick up. The rooms were good and even though we did not go... More

Was this review helpful? Yes 1
CYteamLeader, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for these positive comments regarding our prime waterfront location with fantastic views. Most downtown hotels have an alley or building view with no pools so we are very proud of what we offer. You have got to come back and experience our large waterfront pool and hot tub! More

Teaneck NJ
Top Contributor
85 reviews 85 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 8, 2012

The day of our arrival, we lucked out with a delightful warm afternoon and enjoyed sitting on the veranda sipping wine overlooking the river. The folks at the hotel were very courteous and the concierge quite helpful. Rooms were spacious. A lovely getaway!

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Raleigh, North Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 6, 2012

The hotel was run down for a Courtyard. Carpets and furnishings were worn and dated, although they have updated the TVs in the room. On the upside, I had the King corner room and had a beautiful view of the Ashley River. The hotel itself is not located near the historic part of downtown, so don't expect much of the... More

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CYteamLeader, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

I'd like to welcome this gentleman to TripAdvisor and thank him for sharing his perceptions regarding he and his wife's visit to Charleston. We were able to identify the reviewer due to specific comments. They arrived here using rewards points for a standard room and were upgraded to our premium waterfront corner room as a courtesy. The room itself had... More

Baltimore
1 review
5 of 5 stars Reviewed March 5, 2012

During the months of February and March 2012, our family had a sibling hospitalized at MUSC - Medical University of South Carolina. We spent over 3 weeks at this hotel location and could not have been happier. The staff was amazingly accommodating, thoughtful and helpful. We traveled back and forth at odd hours during this period. They were very helpful.... More

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Additional Information about Courtyard by Marriott Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charleston Waterfront 3*
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Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Courtyard Charleston Waterfront
Charleston Marriott
Charleston Courtyard

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#30 Business Hotel in Charleston
Hotel Class
Official Description (provided by the hotel)
Discover Courtyard Charleston Waterfront, located just minutes from the heart of downtown Charleston, SC. Unique among hotels in Charleston, guests can experience stunning views of the Ashley River while enjoying our hot breakfast options, unwinding on our beautiful terrace, swimming in the outdoor waterfront pool, relaxing by our fire pit or whirlpool, or resting in their spacious guest room. Our stunning hotel is a short drive from the city's top destinations including; the shopping on King Street, the downtown market, historic plantations, and military parks. This unique hotel offers a 24 hour fitness center and a business center. Join us each morning in The Ashley River Cafe for a delicious breakfast buffet. If you're looking for something quick, our waterfront Charleston hotel offers a 24-hour market with snacks, beverages, soups, sandwiches and salads. Our Charleston, SC meeting space is ideal for intimate rehearsal dinners, meetings, and social events. Experience true luxury accommodations at the top waterfront hotel in Charleston, Courtyard Charleston Waterfront. An unforgettable retreat. ... more   less 
Number of rooms
178

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Courtyard by Marriott Charleston Waterfront and other travelers.
1 question
21 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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