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Courtyard by Marriott Charleston Waterfront

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35 Lockwood Dr, Charleston, SC 29401
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Courtyard by Marriott Charleston Waterfront
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Courtyard by Marriott Charleston Waterfront
Courtyard by Marriott Charleston Waterfront
Courtyard by Marriott Charleston Waterfront
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542 reviews from our community

Traveler rating
    176
    201
    90
    47
    28
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127
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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    (542)
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    (155)
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There are newer reviews for Courtyard by Marriott Charleston Waterfront
See the most recent reviews
Long Island, Ny
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 10, 2013

We stayed here for 2 nights between Christmas and New Years - check in was very quick and efficient, the room was clean, breakfast in the morning was crowded but the staff kept everything moving, even had managers chipping in. They seem like they will do anything to make your stay comfortable. The outside fireplace pit is a great touch,... More 

Was this review helpful? Yes 2
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thanks for this great review of our property! We're glad you found your room clean, comfortable and well-equipped. Our staff and management team work closely together to ensure every guest has an amazing experience at our hotel - it's not unusual to see managers bussing tables or front desk employees assisting with housekeeping! The outside fire pit is a new... More 

Woolwich, Maine, United States
1 review
5 of 5 stars Reviewed January 6, 2013

First of all checking in on two separate ocassions was first rate. The staff at the front desk ( sorry not to remember any names ) but could not have been nicer. I have worked in customer service related industries my entire life and I was very, very impressed. The room ( got the same on two different stays :)... More 

Was this review helpful? Yes
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thanks so much for this awesome review of our property! We're so thrilled you enjoyed your stay with us - definitely check into rates for July and keep in mind that the Joe Riley Stadium actually does their big fireworks event on July 3rd. It's an awesome show! We hope to see you again very soon! More 

Cary, North Carolina
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 5, 2013

This hotel was totally fine in every way except for location. It has traffic on two sides and construction of a new hotel on the third, so unless you manage to get a room dead-on center overlooking the marina, you are in for noise. I asked for a quiet room overlooking the marina, told there wasn't one, but that he'd... More 

Was this review helpful? Yes
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thanks for taking the time to write a review about your recent stay with us. The construction next door has presented some challenges for us and we're very sorry that it interfered with your visit. We are looking forward to the completion of the project as well! While we wish we could upgrade every guest to a room facing the... More 

Knoxville, Tennessee
Top Contributor
66 reviews 66 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed January 4, 2013

We stayed overnight December 22 before going on a cruise to the Bahamas for New Years. The entire staff was friendly and asked us if if needed anything. Since it's next to the marina the view is great and you can walk to see all the big yachts. Downtown is several blocks away but there is a shuttle for $5... More 

Was this review helpful? Yes 1
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Happy New Year! Thanks for taking the time and writing a few kind words about your recent stay with us! We're glad you enjoyed the beautiful views of the marina and found our guest service throughout the hotel to be exceptional. Right now we do allow guests that stay with us either before, or when returning from a cruise, to... More 

Atlanta
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2012

The hotel was part of a great trip to Charleston after Christmas. The corner room with the view of the marina was a great place to watch the sunsets. We enjoyed the king size bed and also used the pull out couch my daughter. We easily found our way around from the hotel and hope that the addition of another... More 

Was this review helpful? Yes 1
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for this glowing review of your stay with us! We're glad you found your room comfortable and enjoyed the gorgeous sunsets over the Ashley River - our property has one of the best views for sunset lovers! Sometime mid-2013, we'll be moving to the Courtyard Bistro styling so other dining options will be available for our guests, as... More 

Houghton Lake, Michigan, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2012

I will never bother staying in downtown Charleston again.I have spent hundreds of dollars per night for hotel rooms in this city and never received the quality of service I received from the staff in this hotel. It is nice to deal with staff that remember your name and go the extra mile to make your stay a pleasant experience.... More 

Was this review helpful? Yes 1
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for taking the time to review our property! We're so glad you enjoyed your stay with us and that we were able to wow you at every turn with our service. Sterling is definitely one of the best and sets the bar high when it comes to service excellence - we're happy to have him as a member... More 

Cuyahoga Falls, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 27, 2012

My husband and I spent 4 days here over the Christmas holiday. The staff was great. The rooms were very clean with the exception of Christmas day. When we returned after lunch, our bed had been made and towels removed. However, there were still crumbs on the floor and tables and the bathroom had not been swept and mopped. I... More 

Was this review helpful? Yes 2
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for taking the time to write a review about your recent stay with us! We're glad you found your room comfortable and well-equipped, along with the lovely view. We apologize about the housekeeping issues you experienced on Christmas Day and we thank you for your understanding. We look forward to seeing you on your return visit to Charleston.... More 

Williamsburg, Virginia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 27, 2012

Went here for a brief vacation and found the hotel very nice but a staff that was amazing. I can't say enough. They have sheltered parking and service to the Historic District for a small price. I definitely will return again.

Was this review helpful? Yes
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

We are thrilled you had such an outstanding visit to our property! We strive to wow each and every guest that stays with us, no matter the duration of their visit. Thank you again for the great feedback and we hope you have a Happy New Year! More 

Charlotte, North Carolina
1 review
4 of 5 stars Reviewed December 26, 2012

We were on our Anniversary/Christmas trip. The room had a comfortable king size bed. The room was inviting and VERY clean, even in the hidden corners (smile). The view of the marina and Ashley River through the window (patio slide door) and from our balcony was very relaxing, especially when watching sunrises or sunsets. All of the staff were well-trained,... More 

Was this review helpful? Yes
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

We are so glad you had such a fantastic stay with us over the long holiday weekend. Eddie will be pleased to know you spoke so highly of him! Thank you for recommending us to your friends and family members - we can't wait to see you again! Have a Happy New Year! More 

Vermillion, South Dakota, United States
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 24, 2012 via mobile

While slightly inconvenient, with a little practice, it wasn't hard to get around. Very nice room and public areas. Only breakfast is available but there is also a convenience store on-site. The front desk staff is very helpful and friendly.

Was this review helpful? Yes
CYCharlestonMgr, Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thanks for taking the time to review our property! We're glad you enjoyed your stay and appreciate the kind words regarding our staff members. We hope we'll see you on your return visit to Charleston! More 

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