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Courtyard by Marriott Charleston Waterfront

3.0 of 5 35 Lockwood Dr, Charleston, SC 29401
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Courtyard by Marriott Charleston Waterfront
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Courtyard by Marriott Charleston Waterfront
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465 reviews from our community

Traveler rating
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    73
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I first stayed at this property in October of 2000. We remembered our fondness for the friendliness and helpfullness of the staff. In particular, we recalled meeting Eddie McBride who was providing conceirge services during our 2000 visit, Much to our surprise, we were able to meet up with Eddie again during our recent stay in October... More

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HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Dear ColumbusFuzzball Thank you for your kind feedback and wonderful rating regarding your stay at the Courtyard Charleston. I was happy to hear that we were able to spoil you during your stay, and especially Eddie McBride went over and above your expectations. Please be assured I will pass on your comments and recognize Eddie McBride and Jerry at our... More

philadelphia
1 review
1 of 5 stars Reviewed 5 days ago NEW

Found the hotel to need a complete renovation from stain carpets, worn bathtub to old bedding. Can hear your neighbors walking around above you as well as next door. Poor excuse for a Marriott. Spent two weeks traveling in the south and found much better hotels for half the cost...checked out the next morning.

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HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Dear linda-phila, Thank you so much for sharing your recent review, please accept my sincere apology that we let you down during your recent stay at the Courtyard Charleston. We pride ourselves on service excellence and it was disappointing that we fell short of delivering the service that you have come to expect with our brand. I have taken specific... More

Centereach, New York
Contributor
18 reviews 18 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is beautiful, clean and spacious. It is in a perfect location that is close enough to downtown without being right in the middle of everything. There is more then enough on-site parking and the location is very safe. The rooms are very clean and comfortable. There is free wi-fi and plenty of outlets to charge all of your... More

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Dear Lldivechick, Thank you for choosing the Courtyard Charleston for your recent stay and for taking the time to give us your feedback. I was happy to read that you were overall satisfied with your stay. However I am sorry to hear that one of our associates soured your otherwise great experience here. I have already spoken with her directly... More

Oyster
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here three times in the last year ,and each time I enjoyed my visit. By far the best room was our double room with a pull out coach, and a huge balcony overlooking the water. The pool, hot tub, and fire pit were great. As were the staff, and the convenience to attractions. I also enjoyed the walking... More

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HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you D M for choosing the Courtyard Charleston for your stay once again. We understand what the Courtyard travelers expect: a clean hotel with exceptional, friendly service. I'm excited that we continue to meet your expectations and the best compliment a guest can give to a General Manager is to return for another stay. I hope you are a... More

CT
Top Contributor
76 reviews 76 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we weighed the options of staying in the historic district or on the waterfront during our first family trip to Charleston and this Marriott confirmed we made the right decision. Gorgeous facility, waterfront on the river. Plenty of parking on site and downtown Charleston was a short ride away. Plenty of local parking there that is relatively inexpensive. The front... More

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HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you so much for choosing the Courtyard by Marriott, Charleston for your most recent stay. It is always pleasing for a General Manager to read that a guest was very satisfied with their accommodations, clean rooms and facilities. My staff hasgreat passion for providing outstanding hospitality. Recognition by our guests is the ultimate compliment that their efforts make a... More

Mount Vernon, Indiana
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel. It is conveniently located to downtown and other areas. We took a boart trip to Morris Island one day and it was a short drive to the the boat. Also it was an easy return trip. We were a little disappointed that there weren't more places to eat nearby. We did have a great view.

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Dear Keith S, Thank you for selecting Courtyard Charleston for your recent visit and for writing a review on your stay at our hotel. I was absolutely delighted to hear how much you enjoyed staying with us and thank you for your complimentary comments. Thank you again and safe travels. Mark Thomas General Manager More

Rockaway Park, New York
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel has a van to take you to the tourist area. The driver is a nice person who introduced himself as the hotel Concierge! OK? He didn't offer to help any of the passengers on or off the van. We were in room 409. The only outlet in the bathroom went out, no hair dryer.A man had to come... More

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HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Dear 27Kathy27, We appreciate you choosing the Courtyard by Marriott, Charleston for your lodging needs recently. It is never our intention to disappoint a guest in any way, and we are very sorry that you had some issues during your stay. We take all comments, good and bad, and learn from them. I have shared your concerns with the Management... More

Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This room had two queen beds with a sleeper sofa. The ceiling was high. It had all the amenities. Even covered parking. The view from the balcony was great. Even though there was traffic from the bridges it made just for a nice roar. Quiet and very relaxing. Nice cooler time of year too.

Was this review helpful? Yes
HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thanks so much for your recent stay at the Courtyard Charleston and giving our hotel and staff a great review. We are happy to hear we were able to impress you with our accommodations and amenities. We thank you for your business and look forward to your next visit. Mark Thomas General Manager More

Palm Coast, Florida
Senior Contributor
29 reviews 29 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 18, 2014

It wasn't as nice as I expected it to be for the money! They need to change the name to " Tax Town " 13.5% + another $1.00 miscellaneous, just because they want toooo... Almost anywhere else in S.C. 6% TAX is all they charge. Plus room tax? A friendly place, ? Not like it use to be! ,:) But... More

Was this review helpful? Yes
MarkThomasGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Dear Robert F & Guests, thank you for posting comments about your visit to Charleston. We are disappointed to learn you did not find value for the money spent. We work tirelessly to ensure a clean and well maintained property, with everything in good working order and will try even harder as a result of your comments. Thank you again... More

Doylestown, Pennsylvania
Top Contributor
66 reviews 66 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 12, 2014

We were visiting the area for 4 days and wanted a water view . This is the ideal spot. Close to downtown with easy access to Folly Beach,Sullivan island and Isle of Palms. Hotel offers a shuttle service for $6 which we used, it also not to far from the free trolley too, which we also used. We had a... More

Was this review helpful? Yes 3
HotelMngerGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for staying multiple nights at our hotel during your recent visit to Charleston. We are very pleased to hear you thoroughly enjoyed your stay and loved your room with the beautiful river views. I am delighted to hear that Eddie was very helpful as is our entire staff. The next time your travels bring you to Charleston we... More

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Additional Information about Courtyard by Marriott Charleston Waterfront

Address: 35 Lockwood Dr, Charleston, SC 29401
Location: United States > South Carolina > Coastal South Carolina > Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charleston Waterfront 3*
Number of rooms: 178
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Also Known As:
Courtyard By Marriott Charleston Waterfront Hotel Charleston
Courtyard Charleston Waterfront
Charleston Marriott
Charleston Courtyard

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