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Courtyard by Marriott Charleston Waterfront

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35 Lockwood Dr, Charleston, SC 29401
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Courtyard by Marriott Charleston Waterfront
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Courtyard by Marriott Charleston Waterfront
Courtyard by Marriott Charleston Waterfront
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574 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Ohio
Level Contributor
14 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We stayed two nights on our way back to Ohio after a week at Hilton Head. The location of the hotel is great and easy to access. Upon arrival we found that there had been a storm earlier, power was out in most of the city and streets were flooded. Although we couldn't immediately check-in we were invited to sit... More 

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Toronto, Ontario, Canada
Level Contributor
104 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

The Staff is great, rooms are nice & clean, location is really pretty, one of the best Courtyards that I've stayed at (Platinum for life with Marriott). I have my team stay here when in town on business.

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TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Many thanks for your 5 star review and for being a loyal Platinum member to our brand. I was happy to read that we exceeded your expectations on your recent visit. It is great to hear you loved your clean accommodations, our courteous staff and the wonderful location. We truly value our loyal guests and will continue to provide the... More 

Clifton, Virginia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were in town for a wedding and stayed at the Courtyard on the Charleston Waterfront. Great location; 5 minute drive and you're in the heart of Charleston. Our room was large, spacious and waterfront view. We chose to have a buffet breakfast ($13); good value and kept us full until dinner. Nice touch was the 2 over-sized water pitchers... More 

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TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

It is heartwarming to read your review of Courtyard Charleston while in town for a wedding with your friends. I am happy to know that you liked our ideal location, as well as, your spacious room overlooking the waterfront. It is very kind of you to notice our special touches in our service and ambience throughout the hotel. I am... More 

Georgetown, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a Double Extended room and it was clean. For us, it was in a convenient location and we had no trouble parking. The staff was very pleasant and helpful. We did not use the pool so I can't comment on that. The pillows were a little soft for my taste, but the bed was comfortable. We enjoyed our... More 

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TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for your wonderful feedback about your stay experience at the Courtyard Charleston. I am highly delighted to learn that you thoroughly enjoyed your clean accommodation and we are glad that you got a good night’s sleep on our comfortable beds. We are also happy to hear that our associates took great care of you, and our convenient location... More 

Pocomoke City, Maryland, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I had been on an 11 day, 2500 mile road trip and this was our last stop. It was the perfect ending. The pool and deck areas, overlooking the marina, are the perfect place to relax. The views are beautiful. We ate breakfast in the hotel the morning we left and felt that for $30 it wasn't... More 

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TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for choosing our hotel after a long road journey. I am glad that we were able to provide you with the accommodations to relax and you enjoyed the view of the Marina. We are always looking at making enhancements and your comments about our breakfast are well noted. I am glad that we were able to make your... More 

Austin, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We always stay at Marriotts, but this Courtyard is a bit disappointing. Its tired/worn. The pool was murky and dirty even though I saw someone cleaning it both mornings. They provide floats at the pool - but some of them are torn up and need to be thrown out. The workout room has old grubby equipment - the treadmills have... More 

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TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for your comments regarding your recent visit while on business, which was very concerning to us. It always saddens me to hear such feedback, as this is far from the image that we like to portray to our guests. At the same time, such feedback is very important to me as I use them as a learning tool... More 

Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for nine nights and had a lot happen. They had a fire in the staff laundry and had to rehab the elevator on our floor. We had an excellent experience with almost all the staff. The house red at the bar is excellent. Even with all the events the stay was overall good. We had... More 

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TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for choosing Courtyard Charleston for your multiple nights’ accommodation needs. I am happy that you enjoyed your stay with us. We take great pride in delivering excellent service, and comments like yours has validated our efforts. I appreciate you for giving others detailed information about our hotel and location and am glad that everything was up to your... More 

New York City, New York
Level Contributor
400 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff is very accomodating. Because of flight delays and cancellations, we did not have a full group of participants in the get together. The staff was able to let us cancel reservations without any penalties at 4pm. The manager explained that corporate offices frown upon same day cancellation without paying any fee. Room 413 has a partial view of... More 

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TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for staying at the Courtyard Charleston and for your feedback. We appreciate your kind words regarding our staff especially the front desk who were attentive and helpful to your needs. We are pleased to know that you were highly satisfied with your spacious accommodation, the view from your room and the pool. We hope you will return to... More 

Hilton Head, South Carolina
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had appointments at MUSC...this hotel was very close and beautiful. It overlooks a gorgeous pool and marina. The staff was so friendly. There was a problem on the fourth floor, but they handled the situation swiftly.

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TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

Thank you for your wonderful words of praises regarding your recent stay at the Courtyard Charleston. It is a real pleasure for me to read your appreciation about my associates and to share it with them. We work hard and constantly in the effort to satisfy our guests. I am glad our location was convenient for your needs and you... More 

Clarksburg, West Virginia
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful view! Loved watching the sail boats and enjoying a cup of coffee in the morning was, spectacular. Breakfast was very slow and pricey. Room was comfortable. A little run down in bathroom and cabinets in kitchenette, were very dingy, in bad shape. Beds were soft and cozy. Pricey for what we got, but a good deal for the Charleston... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Courtyard by Marriott Charleston Waterfront, responded to this review

I would like to thank you for taking the time to provide us with your feedback about your recent experience with your family at Courtyard Charleston. It is always pleasing for us to read that a guest was very satisfied with their comfortable accommodations, clean rooms and facilities. I am proud of our team of shuttle drivers and we are... More 

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