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Motel 6 Columbia - University of South Carolina

613 Knox Abbott Drive, Cayce, SC 29033 (Formerly Masters Inn Columbia Knox Abbott)
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Motel 6 Columbia - University of South Carolina
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Motel 6 Columbia - University of South Carolina
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32 reviews from our community

Traveler rating
    2
    5
    5
    2
    18
See reviews for
8
3
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Golden, Colorado
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel around midnight on 4-15-15 and the lady at the front desk saw us at the locked door and walked away. They we found the other door open and were booked in. The room 212 had a pet urine smell in the carpet and the area around the air conditioner was wet. The bedspread had cigarette... More 

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Columbia - University of South Carolina, responded to this review

Zeke, Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the odor and maintenance issues you describe are an exception to our guest commitment and as such, we apologize. The service concerns you describe... More 

1 review
5 of 5 stars Reviewed March 12, 2015 via mobile

I love Motel 6 at cayce location! Come here every time I come to.SC! The customer service employees are amazing very considerate and well mannered... I have the best rooms when I come stay at Cayce location...

Was this review helpful? Yes
Taneisha W, General Manager at Motel 6 Columbia - University of South Carolina, responded to this review

Dear Guest: Thank you for sharing your comments regarding your recent stay at the Motel 6 - Cayce, SC #4890. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, Taneisha L.... More 

Hickory, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2014

Because of the good location this Motel 6 needs to be torn down. Rebuilding on the same location would be the only possible solution for this awful place where the rooms smell so bad that we couldn't possible stay there.

Was this review helpful? Yes
6Team, Brand Experience Team member at Motel 6 Columbia - University of South Carolina, responded to this review

Nathan, Thank you for sharing your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We are committed to delivering a clean, comfortable room and are sorry for any failure in delivering on the commitment during your recent stay. We invite you to contact... More 

Starkville, Mississippi
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 15, 2014

Do not stay here. Room smelled strongly of Mildew, The air conditioner did not work. We Left after two hours almost eaten alive. This dump should be condemned. I complained to South Carolina Health Dept.

Was this review helpful? Yes
Taneisha W, General Manager at Motel 6 Columbia - University of South Carolina, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Motel 6 - Cayce, SC #4890. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 30, 2014

Ok so we stayed here 2 nights whIle in town for the A&M v SC football game. All other hotels were $300+ so for $50 you get what you pay for. But this place is awful. Dirty stains on the bed, carpet had not been vacuumed in quite some time. The outdoor hallways actually smell like urine, can only imagine... More 

Was this review helpful? Yes 1
Taneisha W, General Manager at Motel 6 Columbia - University of South Carolina, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Motel 6 - Cayce, SC #4890. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem... More 

Connellsville, Pennsylvania, United States
1 review
1 of 5 stars Reviewed August 3, 2014

The Girl at the front desk was so kind, but that was the only positive thing. The room felt damp and gross. There were roaches running across the microwave. Opened the dresser and there was not just mouse dropping but rat droppings. The shower was GROSS. I never even undressed, I sat in a chair all night and watched the... More 

Was this review helpful? Yes
Taneisha W, General Manager at Motel 6 Columbia - University of South Carolina, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Motel 6 - Cayce, SC #4890. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 19, 2014 via mobile

There is plastic on the bed and when you ask to have it removed desk clerk says no and will be charged if removed. Had a guest checked into room while I was in room. Room card was deactivated at least twice a day. The pool has a dirty look to it.

Was this review helpful? Yes
Taneisha W, General Manager at Motel 6 Columbia - University of South Carolina, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Motel 6 - Cayce, SC #4890. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem... More 

Columbia, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 13, 2014

I recently stayed at the Motel 6 in Cayce, SC on Knott Abbott Drive. Upon arrival, I had to wait 30 minutes to check in because no one was at the front desk. When the person arrived she stated that she was out back talking to someone. This person's name was Jessica and whoever assigned her to the front desk... More 

Was this review helpful? Yes 1
Taneisha W, General Manager at Motel 6 Columbia - University of South Carolina, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Motel 6 - Cayce, SC #4890. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem... More 

2 reviews
1 of 5 stars Reviewed June 7, 2014

bed bug infested. no management around on the weekends to make any executive decisions. lousy wi-fi; intermittent at best. not a place to really relax in while checking out lexington & richland counties. their proximity to the river walk is great, but i'm sure they ain't had nothing to do with that!...

Was this review helpful? Yes
Taneisha W, Manager at Motel 6 Columbia - University of South Carolina, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Motel 6 - Cayce, SC. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and... More 

BURLINGTON, VERMONT
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 29, 2014

I recently stayed at Motel 6 on Knox Abbott Road in Cayce {Columbia} South Carolina. There was no internet for the 3 days that I was there. Even though it is a "new" Motel 6 purchased around December, 2013, the logon site was still listed under Masters Inn. I went to the front desk several times, and called but got... More 

Was this review helpful? Yes
Taneisha W, General Manager at Motel 6 Columbia - University of South Carolina, responded to this review

Dear Guest: Thank you for taking the time to tell us about your experience at the Motel 6 - Cayce, SC. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and... More 

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