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All 7 Bluffton hotels

Comfort Suites Bluffton

2.5 of 5
23 Towne Drive, Bluffton, SC 29910
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Comfort Suites Bluffton
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Ranked #6 of 7 hotels in Bluffton
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75 reviews from our community

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    27
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Date Rating
Jacksonville, Florida
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 12, 2013 NEW

We stayed here for one night while visiting family nearby. We called ahead of time and asked if we could check-in early, the manager said it shouldn't be a problem. When we arrived @ 2pm they told us we had to wait until 3pm to check-in despite our prior phone call. The room looked nice, small details like caulking and... More

Was this review helpful? Yes
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
June 13, 2013

Dear SicaAM, Sorry for the set back during check-in, we pride ourselves on first impressions. We have put into place an organized time card system to make sure the pool is never left dirty for guests to experience. I'm truly sorry for your stay. If you would like to contact me personally about your experience, I would appreciate it. gm.sc253@choicehotels.com.... More

Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 31, 2013

This hotel is tucked in the back of a large shopping center which is very convenient. There is a grocery store and some eateries within the center. The hotel itself is very nice looking from the outside and the lobby and first floor are in good condition. When we stayed the pool was in need of a cleaning but they... More

Was this review helpful? Yes
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
June 13, 2013

Dear JMMorn819, Comfort Suites Bluffton/Hilton Head area is staff is grateful for your nice review of our property. We will be going through some exciting renovations in the future, so please come visit us again. Charles.GM More

1 review
3 of 5 stars Reviewed May 26, 2013

My husband and I recently stayed here to attend a wedding. The hotel is located in a nice plaza and away from traffic, but a few miles from any gas stations. Upon arrival we learned that our reservation was not updated when we decided to stay an extra night. Management fixed the problem fairly quickly considering the hotel was fully... More

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gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
June 13, 2013

Dear Jessica Wilks, Thank you for taking the time for closely reviewing our property. We are grateful you haver taken the time to post a review online for us. Hope to see you in the future. Charles.GM More

Saint Augustine, Florida
Top Contributor
63 reviews 63 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed May 8, 2013

This hotel appears to be updated, but it doesn't seem to be kept up well. We stayed in room 107 and we were not impressed with the room. The carpet hadn't been vacuumed thoroughly, the walls could have used a fresh coat of paint, the sofa bed appeared to be broken and had nasty stains on the upholstery, to the... More

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gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
June 13, 2013

Dear Toried, We appreciate any feedback from guests even if it is negative. We have looked into the issues you have brought to our managements attention and are very grateful. With your experience in traveling, your particular feedback is vital to our success. Charles. GM More

Travelers are raving about these Bluffton hotels

Rock Hill, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 9, 2013

Stayed here while visiting family in the area and had a wonderful experience. Check in was very quick and the front desk provided excellent suggestions on places to eat. I had a room on the third floor which was neat, clean and quiet. I will definitely be back during my next visit to Bluffton.

Was this review helpful? Yes
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
June 13, 2013

Thank you for taking the time to review our property in the Bluffton/Hilton Head area. Rock Hill is only a few hours away, come back and visit us soon. Please let us know what we can do to keep you as a loyal guest with us. Charles.GM More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 2, 2013 via mobile

I was warned but tried it anyway. I will never stay in another hotel owned by this group. Good luck reasoning with this manager, Charles. Carpets are filthy and smell horrible. Walls are dirty, patched stained. Little spiders. crawling all around, three roaches in our room. Sinks drain poorly, showers are nasty. Refrigerator was broken and never replaced. Holes in... More

Was this review helpful? Yes 3
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
April 6, 2013

Please accept my deepest apology for you stay at our proprty. We are currently going through several renovations but it is no excuse for the condition of your room. Our onsite management team will look into these issues immediately. Thank you for the feedback. Charles.GM More

Ridgeland, South Carolina, United States
2 reviews
5 of 5 stars Reviewed April 1, 2013

I really enjoyed my stay the room was awesome and so was the service Charles is the best.....If your visiting Bluffton,sc Comfort suites is the place to stay.Everything you need and want is there food,shopping and entertainment.

Was this review helpful? Yes
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
April 6, 2013

Regina P. Thanks for being a loyal guest at our property, anything we can do in the future to accomodate your family please let us know. Charles. GM More

Valdosta, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2013

I'm excited to say that I stayed in Comfort Suites during St Patricks Day weekend, and I'm thoroughly impressed. I checked in in saturday and General Manager was friendly! The room I stayed in was on the third floor and incredibly nice. I loved the bathroom and the bed/carpet was super clean. I enjoyed my stay and would love to... More

Was this review helpful? Yes 1
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
April 6, 2013

Ashlee B, Thank you for your time in reviewing our property. We value Senior Reviewers because they tend to review fairly instead out of anger. Please stay with us in the future. We are going through some exciting renovations, and hope to see you in the future. Charles GM. More

Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 26, 2013

We stayed here on a slight discount for having a Marine graduating at Parris Island... Should have paid the extra money for a nicer hotel. My check in experience was ok, went smoothly. However, the front desk clerk was dressed fairly inappropriately for a family hotel. Short off the shoulder dress with knee high boots, not in a classy way.... More

Was this review helpful? Yes 1
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
February 27, 2013

DEAR David F, Your review of our property is very disappointing. We pride ourselves on being the number one choice for Marine Corps Families. Our management team will be looking very closely into every issue you have addressed on Tripadvisor.com. We are sorry for your experience and I can personally promise NO MARINE CORPS FAMILY WILL HAVE AN EXPERIENCE LIKE... More

Hilton Head, South Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 26, 2013

My family and I stayed here because we were having our attic re-insulated. (I am a local and my house was less than 10 minutes away). The first night we were put in a room that had the worst smell ever coming from the carpeting. I don't know what happened in that room but it couldn't have been legal. I... More

Was this review helpful? Yes 1
See 4 more reviews by M S for Bluffton
gmsc253, General Manager at Comfort Suites Bluffton, responded to this review
February 27, 2013

DEAR M S. Please contact me directly so I can speak to you about your stay. I would like to refund your room due to your bad experience at our property. Charles. GM More

 
 
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Additional Information about Comfort Suites Bluffton

Address: 23 Towne Drive, Bluffton, SC 29910
Region: United States > South Carolina > Coastal South Carolina > Bluffton
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in Bluffton
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Comfort Suites Bluffton is an all suites hotel featuring complimentary continental breakfast, a variety of specials and packages, meeting facility and easy access to shopping and dining in the Hilton Head Island area. ... more   less 
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Also Known As:
Comfort Suites Bluffton Hotel Bluffton
Comfort Suites Bluffton Hotel
Bluffton Comfort Suites

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Comfort Suites Bluffton
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