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Comfort Suites Bluffton

2.5 of 5
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23 Towne Drive, Bluffton, SC 29910
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Comfort Suites Bluffton
Best prices for: 1 room 1 guest
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Ranked #6 of 7 Hotels in Bluffton
A recent review
5 of 5 stars reviewed 3 days ago
Mia S
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155 reviews from our community

Traveler rating
    66
    28
    22
    23
    16
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61
40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I absolutely Love this place. It was my first time in Hilton Head and I chose this hotel based on location. I didn't want to be right in the middle of things Memorial weekend and I didn't want to be to far away.So this location was perfect and it was close to shopping and restaurants. I felt like I was... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 weeks ago

Arrived and checked into our room. The first thing I noticed was a pair of dirty underwear on the floor (not vacuumed???) The second thing was a 1/2 bar of used soap at the bathroom sink (did they think I would use the rest??) Our door would not latch without some serious muscle strength. We didn't even realize that until... More 

Was this review helpful? Yes 1

Travelers are raving about these Bluffton hotels

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Joy, front desk, and Annie, breakfast services, were absolutely outstanding during our entire month-long stay at Comfort Suites in Bluffton, SC. They are among the best we have encountered in more than 60 years of travel, and bring great credit to the Choice Hotel Chain. Both demonstrated the ultimate in caring, professionalism, and concern for customer needs. This despite lack... More 

Was this review helpful? Yes 1
Wayland, Massachusetts
Top Contributor
143 reviews 143 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel online. It was as predictable as others in its class. I was able to check in at 3 p.m. Which was helpful. Pros- quiet, clean, very friendly efficient woman in charge of the breakfast area. Cons- poor lighting in bathroom, flimsy towels, bed very high off the ground. I almost needed a ladder to get into... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed April 15, 2015 via mobile

I have stayed here for many years and it had everything you need. Location is perfect for song and the island. The front desk attendant, I think her name is Joy which describes her perfectly. She was wonderful. She helped me with where to eat and work out. I will always stay here from now on.

Was this review helpful? Yes
Salma D, Director of Sales at Comfort Suites Bluffton, responded to this review

Dear Steve K, Thank you for taking the time to leave us a wonderful review. We strive to keep our guests comfortable and satisfied. We look forward to your next stay with us. More 

Columbia South Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 7, 2015

It started off badly when we walked into the lobby that was draped in plastic, with the deafening noise of power tools echoing off the bare walls. It was 2:00 pm on a beautiful South Carolina Friday, we were hoping to check in and head to the beach. "No early check ins today, we had a bunch of rooms turn... More 

Was this review helpful? Yes
Salma D, Director of Sales at Comfort Suites Bluffton, responded to this review

Dear Laurasonvacation, I am terribly sorry that you had a less than satisfactory stay with us. It is certainly not our intention to cause any discomfort and inconvenience to guests during our property renovations. We take your review and dissatisfaction very seriously and we will take the appropriate measures to make sure these issues will not occur again. We would... More 

LaPlace, Louisiana
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 5, 2015

Customer Service is non existent. Hotel is under renovation and there are workers every where. There is no where for guests to park because the workers block of spots so they can grill and drink beer every night. If you have problems the Front Desk Clerks are quick to tell you that they are sorry but there are no maintenance... More 

Was this review helpful? Yes 3
Salma D, Director of Sales at Comfort Suites Bluffton, responded to this review

Dear Rosemary C, I am truly to sorry to hear about your unsatisfactory experience with us during our hotel renovation. I understand that parking has been an issue as space has been occupied by work crews but we have been working diligently to solve that issue for all guests. Unfortunately, there is no mention of an advertised gift for graduating... More 

Cleveland, Ohio
Top Contributor
69 reviews 69 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed April 3, 2015

Good things- the woman who maintains the free breakfast does a great job. The furniture in the rooms is new and the bed is great. The location, at the secluded end of a shopping center is super convenient and close to Hilton Head. The bad things- under renovation, so parking was limited and the pool was closed, neither of these... More 

Was this review helpful? Yes 2
Salma D, Director of Sales at Comfort Suites Bluffton, responded to this review

Dear Mrmervis, Thank you for taking the time to provide us with a review of your stay. I am glad to hear that you found our new furniture comfortable and also appreciated our convenient location. However, I am sorry to hear that your stay was not satisfactory due to the complications of our renovation. Our housekeeping issues have been addressed... More 

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2015

I have stayed at this hotel many times. Every time I arrive I am always treated like a king. I always enjoy the managers special on Mondays. Everyone is always nice and helpful, and I want to thank Joy especially for great customer service. She really went out of her way to help me. It was a cold and rainy... More 

Was this review helpful? Yes 1
Salma D, Director of Sales at Comfort Suites Bluffton, responded to this review

Dear Michael G, Your review of our hotel and staff member Joy, is deeply appreciated. We are very proud of her for successful administrating the Heimlich Maneuver when your life was at risk. We look forward to continuing to provide you with great service in the future. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2015

I've had nothing but the best service, sleep, and time here at the Comfort Suites. Everythjng was great here, especially Joy. She was a great help and really went out of her way to assist us with everything we needed. 2 thumbs up for sure!

Was this review helpful? Yes 1
Salma D, Director of Sales at Comfort Suites Bluffton, responded to this review

Dear Gcontreras430, Thank you for your wonderful review. I am glad to hear that Joy was able to make your stay more comfortable and satisfactory. We strive to maintain a high level of customer service and guest satisfaction at our hotel. We look forward to your next visit! More 

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