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The Inn at Palmetto Bluff, A Montage Resort

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1 Village Park Square, Bluffton, SC 29910
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The Inn at Palmetto Bluff, A Montage Resort
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424 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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  • Mar-May only
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Palm Beach, FL
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Glorious! Pine trees and moss-swagged oaks everywhere! The property is quaint and luxurious-- a little village with small town grace and charm and robust with amenities. The guestrooms are 1100 square foot cottages sprinkled along the property including: large, soaking tub and steam shower bathroom, plus, fireplace, screened in porch, coffee bar, free wifi, sumptuous king beds and bicycles for... More 

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Bluffton, South Carolina
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We are so disappointed since Montage has teken over management of the Inn. We had concerns from the beginning that this California based, rather glitzy chain would not "get" the Palmetto Bluff aesthetic, but wanted to give it a chance. Well , a year in our worst fears have been realized. Palmetto Bluff has lost its soul. Of course, the... More 

Was this review helpful? Yes 1
PalmettoBluff, General Manager at The Inn at Palmetto Bluff, A Montage Resort, responded to this review

Sheilab56, Thank you for taking the time to share your thoughts on TripAdvisor. We see that you are a local resident and we value the opinions of our local community members as well as our visitors. We are invested in making Palmetto Bluff and the surrounding community a thriving example of Lowcountry hospitality at its finest. I would like to... More 

Massachusetts
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been here a few times before and it always takes my breath away. We have been here once since it became a Montage property and everything seems to be going smoothly. From the moment we arrived at the Inn, we felt like we were home. The staff at Palmetto Bluff is always friendly and helpful. Most of them... More 

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Atlantis, United States
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Inn is actually a complex of buildings spread throughout a small town. The Inn itself houses some guest rooms and the main dining room, and the activities around the fire pits at night take place on its lawn. Breakfast and lunch are available at a very good standalone restaurant across the square (Buffalos) or at the golf club. The... More 

Was this review helpful? Yes 3
PalmettoBluff, Guest Relations Manager at The Inn at Palmetto Bluff, A Montage Resort, responded to this review

William H, We appreciate the feedback you have shared on your recent visit to Palmetto Bluff, and are thrilled to hear your kind comments on the staff and that you enjoyed so many of the unique dining venues and activities around the property. We are very fortunate to be in a location along the May River with such an abundance... More 

common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I went paddle boarding through palmetto buff and it was incredible! The property is beautiful and paddle boarding was a lot of fun! Bryce and Boo were helpful and super nice. Can't wait to come back next time we're in the area!!!!!

Was this review helpful? Yes 2
Chicago, Illinois
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First off, the property is beautiful! However, after all the amazing reviews and accolades this resort received, I found it slightly hard to believe that this was a top 20 resort in the USA. I'd have to concur with some of the other recent reviewers that there was a bit of a disconnect with the staff and what Conde Nast... More 

Was this review helpful? Yes 3
PalmettoBluff, Guest Relations Manager at The Inn at Palmetto Bluff, A Montage Resort, responded to this review

Cindy h, Thank you for taking the time to share your experience with us on TripAdvisor. We appreciate your kind words regarding our River House servers, the in-room amenities and the many family friendly activities available around the resort. While we are humbled and honored by the recent accolades that you mentioned, those are always secondary to the exceptional experience... More 

Singapore, Singapore
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped by Palmetto Bluff on a whim, as we drove down the Eastern U.S. Coast in search of a spot to retire....An inquiry at the Realtor's office resulted in a might at the River Cottage and we totally fell for this place...The Suite had all the touches of home...Perfedctly appointed with a fireplace, comfortable bed and pillows, beyond ample... More 

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Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This WAS a magical place BUT it is no longer! The new management company has let the Inn become run down, understaffed and raised the rates. We have been guests for over 11 years and were shocked when we arrived July 1st for a 5 night stay to see the condition of the Inn. The setting is beautiful. But the... More 

Was this review helpful? Yes 9
PalmettoBluff, General Manager at The Inn at Palmetto Bluff, A Montage Resort, responded to this review

PBFirstClassTraveler, Thank you for taking the time to share your thoughts on TripAdvisor. As we discussed, and as you have experienced in the past, your most recent experience was not our typical standard of service. I thank you for giving us another opportunity and I look forward to personally welcoming you back. Sincerely, Marcus Jackson More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We could not fault it. All the staff were friendly and helpful. All rooms are provided with bicycles and it was fun trying them out. The condition of the golf course is amazing - the fairways are better than most courses greens.

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm not sure there are enough accolades to describe this property. From the moment you arrive you're papering begins with a warm welcome from the staff and a cold glass of pink lemonade. The cottages are spacious, beautifully appointed and luxuriously comfortable. The entire property is stunningly gorgeous and the staff is simply the finest I have experienced. The food... More 

Was this review helpful? Yes
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