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The Inn at Palmetto Bluff, A Montage Resort

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1 Village Park Square, Bluffton, SC 29910
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The Inn at Palmetto Bluff, A Montage Resort
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417 Reviews from our TripAdvisor Community

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Traveler rating
    367
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Palm Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This WAS a magical place BUT it is no longer! The new management company has let the Inn become run down, understaffed and raised the rates. We have been guests for over 11 years and were shocked when we arrived July 1st for a 5 night stay to see the condition of the Inn. The setting is beautiful. But the... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We could not fault it. All the staff were friendly and helpful. All rooms are provided with bicycles and it was fun trying them out. The condition of the golf course is amazing - the fairways are better than most courses greens.

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I'm not sure there are enough accolades to describe this property. From the moment you arrive you're papering begins with a warm welcome from the staff and a cold glass of pink lemonade. The cottages are spacious, beautifully appointed and luxuriously comfortable. The entire property is stunningly gorgeous and the staff is simply the finest I have experienced. The food... More 

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New York City
Level Contributor
116 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Third visit and we stayed in one of the homes which was large but not as well kept as the cottages. Furniture was worn, etc... We had daily housekeeping but no turn down. Also the adult pool was closed and that had not been brought to our attention when booking. However, we still had a lovely time as the property... More 

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Charleston, South Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I travel here regularily. Even though you are close to Hilton HEad Island and Bluffton, you feel like you are miles and miles from civilization. Alone in your own paradise. The cottages are wonderful, pleanty of room and a spacious bahroom area. The steam shower is the best part. The restaurants are very good - both service... More 

Was this review helpful? Yes 1
Florence, KY
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Built on an old plantation right on the May River in Bluffton - this property is amazing! Utilizing it's history and conservatory with so many amenities I cannot even begin to list them all. We have enjoyed tennis, riding bikes, the pool, boats, canoes, paddleboard and more! Plus each night, they have smores available overlooking the river at the main... More 

Was this review helpful? Yes 1
new york city
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago

We had visited this property before and loved our experience. We came back a year later with our family so they too could enjoy the gorgeous property. Sadly this around we noticed a huge difference in the service, specifically we had many issues with the font desk. As it has been mentioned before there is a good deal of construction... More 

Was this review helpful? Yes 2
PalmettoBluff, General Manager at The Inn at Palmetto Bluff, A Montage Resort, responded to this review

Maddeline, Thank you for taking the time to share your feedback on TripAdvisor. I would like to personally apologize for the interactions you encountered with the front desk. We failed to respond appropriately during these interactions. I would like to discuss the situation with you further, please reach out to me at 843.706.6501. Sincerely, Marcus Jackson More 

London, United Kingdom
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a five star resort with five star service. However the accommodation and food were not to the same standard! We stayed at one of the villas, and it was fully furnished but some items were worn and not in good condition, bathrooms while adequate were not luxurious as claimed. During the heat wave we attended an event at... More 

Was this review helpful? Yes 1
california
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

in planned community on the May river...nowhere near a beach but there are great pools, boating and a boat Shuttle to hilton head...food is wonderful...environment a throwback to the gracious old south. It's very hot in the summer so if you don't have kids go in spring or fall. It's pricey - but not as bad as comparable in the... More 

Was this review helpful? Yes 1
South Carolina
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A Wonderful and Beautiful place this hidden gem is! Why have I not been here before? First class service, great food, boat tour was a must, beautiful grounds especially enjoyed the Chapel by the river, welcoming atmosphere and gorgeous views. You know you are in the South when there is fresh lemonade and iced tea on the porch in the... More 

Was this review helpful? Yes 1
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