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Suburban Extended Stay Hilton Head

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1376 Fording Island Road, US Highway 278, Bluffton, SC 29910
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Suburban Extended Stay Hilton Head
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Suburban Extended Stay Hilton Head
Suburban Extended Stay Hilton Head
Suburban Extended Stay Hilton Head
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104 reviews from our community

Traveler rating
    32
    18
    12
    10
    32
See reviews for
39
18
3
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (104)
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    (27)
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West Chester, Pennsylvania
1 review
1 of 5 stars Reviewed 1 week ago

Requested rooms weeks in advance - 2 rooms for 2 nights with 2 beds - Non Smoking for 4 adult males. Received 2 rooms, 1 room with 1 queen bed, and both rooms in their Smoking section. Hotel was overbooked so they couldn't do anything about it. Woke up to cockroaches in the kitchen area, and bed bug bites all... More 

Was this review helpful? Yes
HiltonHeadGM, Manager at Suburban Extended Stay Hilton Head, responded to this review

We are sorry for your experience at our hotel. I recall the day that you checked into the hotel. And yes, Unfortunately we did not have your room type available. The day was a fiasco for all Choice Properties that use the same reservation system. We were not able to use our system to check for reservations, departures or arrivals... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 1, 2015 via mobile

I would not recommend this hotel to a dog.. This hotel is invested with roaches. We stayed at this hotel for approximately 2 weeks and a half. The roaches were so bad that we called the front desk to tell them.. They sent some gentlemen at the room the next day that clearly wasn't one of "the orkins" people. It... More 

Was this review helpful? Yes 3
HiltonHeadGM, Manager at Suburban Extended Stay Hilton Head, responded to this review

We appreciate that you took the time to write a review of our property. We hope that you brought these to the attention of the front desk during your stay. We take each matter very seriously. We are under new management and have many physical changes happening to the property that we are excited about. We hope that in the... More 

Dayton
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2015

We recently stayed at this hotel with our 2 dogs. Staff was very professional and accommodating. Room was clean with newer beds and flat screen TV. You have to remember, this is a long term, working man's hotel. Everyone was very nice, tho. Would stay there again if we are in the area with our pooches.

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Greer, South Carolina
2 reviews
4 of 5 stars Reviewed February 5, 2015

We booked several rooms for a meeting in Jan. Shirley, Cory, Barbie, Jenn and others (I don't remember everyone's names) gave us excellent customer service. Next time we visit there I will pack our Temperdic pillows, I forgot them this time. If we are in the area again we would not hesitate to stay there. Room was quiet, area was... More 

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Marietta, Georgia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

This was a very friendly and clean place to stay. I was there with my family and we were greeted immediately with a friendly staff member. They checked us in promptly and also gave us some suggestions about places to eat. The room was very clean and we had no issues at all. We will absolutely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Taylors, South Carolina
1 review
5 of 5 stars Reviewed January 29, 2015

We used multiple rooms over the weekend and each person had good rooms. The staff did everything to make our stay comfortable and a we had a very pleasant time. We used an adjacent room for most of our cooking, since we provide food for our attendees.

Was this review helpful? Yes
HiltonHeadGM, General Manager at Suburban Extended Stay Hilton Head, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad that we were able to accommodate your meeting and that it worked for you. If you are every back in the area we would love to be the host hotel for your meetings in the future. More 

Bluffton, South Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 28, 2015

Any extended stay can offer you suites with kitchens and amenities. However very few offer a friendly staff who will know you by name and are genuinely concerned for your satisfaction. Although this is not my first review of this location, I've never stated just how beautiful this site is with the duck pond and amazing views. Add to that... More 

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HiltonHeadGM, General Manager at Suburban Extended Stay Hilton Head, responded to this review

Thank you for taking the time to complete and online review of our hotel. We take pride in guest satisfaction and are thankful that you are enjoining your stay. More 

Orlando, Florida
Top Contributor
61 reviews 61 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 25, 2015

We recently went to the Hilton Head area. This hotel was quite reasonably priced for the area. The hotel staff were very friendly and made the stay enjoyable. The hotel is a bit dated, but is working on it's image. The rooms were quite spacious and had a nice kitchenette. Our biggest complaint were the soft bed and crappy pillows.... More 

Was this review helpful? Yes
HiltonHeadGM, General Manager at Suburban Extended Stay Hilton Head, responded to this review

Thank you for taking the time to do an online review of out hotel. More 

1 review
5 of 5 stars Reviewed January 25, 2015

From the moment you walk in until the time you leave you feel welcome and at home. The staff ensure that your stay is enjoyable and comfortable. I would recommend this hotel to all my friends and family and I have already! To those of you I don't know..if you don't stay here you are making a huge mistake!

Was this review helpful? Yes
HiltonHeadGM, General Manager at Suburban Extended Stay Hilton Head, responded to this review

Thank you for taking the time to write a review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon! More 

Smynra, GA
2 reviews
5 of 5 stars Reviewed December 30, 2014

We stayed a few days to get away for the weekend. Great location right off HHI and easy to get to. Rooms are spacious and you can save money and cook in your room. We loved that part. We traveling with kids we are always looking to save money food. The staff Crystal who works the front desk and Corey... More 

Was this review helpful? Yes
HiltonHeadGM, General Manager at Suburban Extended Stay Hilton Head, responded to this review

Thank you for taking the time to do a review of our hotel. We are glad that you enjoyed your stay and that you loved the kitchens, It great that our guests are able to save money and cook in the rooms, because they all have Kitchens its a great feature of our hotel and we look forward to your... More 

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