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Suburban Extended Stay Hilton Head

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1376 Fording Island Road, US Highway 278, Bluffton, SC 29910
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1 room 1 guest
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Suburban Extended Stay Hilton Head
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111 Reviews from our TripAdvisor Community

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Traveler rating
    32
    21
    12
    10
    36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Hilton Head, South Carolina
1 review
1 of 5 stars Reviewed 5 days ago NEW

This is a disgusting excuse for a hotel - dingy interior, dirty linen, and stained countertops. I slept with a can of Raid on my nightstand due to the cockroaches that would swarm as soon as a light was turned on. I felt unsafe staying at this hotel and will never be returning. I advise anyone interested in staying here... More 

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Woodsfield, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

room 119 was clean ,comfortable and quiet. was out all day, back to shower and sleep. staff very helpful and friendly.the fridge was a .little outdated.the alarm clock didn't work?had to check out early due to schedule changes, staff and internet stall were helpful in refunding last day. very full ,but quiet and comfortable. would stay again on first floor.

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Level Contributor
1 review
4 of 5 stars Reviewed July 10, 2015

I've stayed for a month with friends for working. It was awesome easy to find restaurants around here. Its between Tanger outlets 1&2. Big lots and Ross are where we can find cheap stuffs not very far from this hotel. Good kitchen nice room but housekeeping is not really friendly

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Crossville, Tennessee
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 7, 2015

The linen was filthy, I had to get clean linen from the FD to change. The bed cover had 2 burn marks and holes. The room reeked of nicotine. The AC smelled of mold/mildew. I called the FD to see if someone could check/change the filter, but no one ever showed. The freezer bottom was a block of ice. The... More 

Was this review helpful? Yes 2
Bluffton, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

I stayed here several times for months at a time, Corey the manager always went out his way even when i was stupid enough to lose my key in the middle of the night[long story]but really the staff was great and always took care of me ,....and you cant beat the price

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 1, 2015 via mobile

Very dirty toilet! Looked like it hadn't been cleaned in a few weeks. Sticky kitchen area and bathroom floor. Two pillows. No blanket. Only comforter and sheets. Very smelly. We checked out after seeing our room. Thankfully Hotwire let us cancel. This is NOT a two star hotel. Maybe a half star.

Was this review helpful? Yes 1
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 1, 2015

I booked this hotel and read reviews later. Reviews said they had bugs. Called and said I would not stay if this was true. They allowed us to check the room first. Roaches, palmetto bugs. We were offered another upgraded room. We refused as I felt the entire hotel was infested. Beautiful outside. Do not stay here. I wonder now... More 

Was this review helpful? Yes 3
West Chester, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 13, 2015

Requested rooms weeks in advance - 2 rooms for 2 nights with 2 beds - Non Smoking for 4 adult males. Received 2 rooms, 1 room with 1 queen bed, and both rooms in their Smoking section. Hotel was overbooked so they couldn't do anything about it. Woke up to cockroaches in the kitchen area, and bed bug bites all... More 

Was this review helpful? Yes 4
HiltonHeadGM, Manager at Suburban Extended Stay Hilton Head, responded to this review

We are sorry for your experience at our hotel. I recall the day that you checked into the hotel. And yes, Unfortunately we did not have your room type available. The day was a fiasco for all Choice Properties that use the same reservation system. We were not able to use our system to check for reservations, departures or arrivals... More 

1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 1, 2015 via mobile

I would not recommend this hotel to a dog.. This hotel is invested with roaches. We stayed at this hotel for approximately 2 weeks and a half. The roaches were so bad that we called the front desk to tell them.. They sent some gentlemen at the room the next day that clearly wasn't one of "the orkins" people. It... More 

Was this review helpful? Yes 5
HiltonHeadGM, Manager at Suburban Extended Stay Hilton Head, responded to this review

We appreciate that you took the time to write a review of our property. We hope that you brought these to the attention of the front desk during your stay. We take each matter very seriously. We are under new management and have many physical changes happening to the property that we are excited about. We hope that in the... More 

Dayton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 1, 2015

We recently stayed at this hotel with our 2 dogs. Staff was very professional and accommodating. Room was clean with newer beds and flat screen TV. You have to remember, this is a long term, working man's hotel. Everyone was very nice, tho. Would stay there again if we are in the area with our pooches.

Was this review helpful? Yes 1
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