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Holiday Inn Express Hotel & Suites Bluffton

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35 Bluffton Rd, Bluffton, SC 29910
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Holiday Inn Express Hotel & Suites Bluffton
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Holiday Inn Express Hotel & Suites Bluffton
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246 reviews from our community

Traveler rating
    134
    68
    29
    8
    7
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85
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Wind Gap, Pennsylvania
1 review
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel overnight and were not able to take showers the following morning because there was no hot water. We had to check out early and we did tell the front office about the problem. She said that they had that problem a lot and rectified it by resetting the breaker. We did not have time to... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

Thank you for letting us know about your recent opportunity. We are very sorry we did not meet your expectations. When booking through a third party website, and possibly a special rate plan, they should work with you to take care of any disputes. We would like to have you back, so we can exceed your expectations as this is... More 

Top Contributor
73 reviews 73 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have visited Bluffton several times and stayed at many of the hotels in the area. We thoroughly enjoy the Holiday Inn Express. The rooms are very clean and comfortable. The service is excellent. This location is very close to shopping and restaurants. Most important is this location is pet friendly. We highly recommend this location.

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

We are pleased you enjoyed your stay as well as your furry friend too. We look forward to having you back soon. More 

Nashville, Tennessee
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff was very friendly. Hotel is very nice from outside and in a nice area. Dining area is very updated and food was good. Rooms are very dated but clean. Microwave did not work right and was extremely old and noisy. AC unit rattled the room when it came on at night. Bathrooms were very dated and doors were old.... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

Thank you for letting us know about the opportunities you experienced. We will address this with our Chief Engineer, so we can have the items repaired. We want our guest to have an exceptional stay, so we hope you will return again soon and allow us to provide you with a better opportunity. Thank you for your business. More 

Silver Spring, Maryland
Top Contributor
51 reviews 51 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice location, friendly staff, and nice facilities made this a very pleasant stay. My wife commented about how well she slept in the comfortable bed. Good standard fare for breakfast buffet which I thoroughly enjoyed included eggs, bacon, and sausage! Big win!

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

We appreciate you and your business. We are pleased to hear you enjoyed the comfort of our property. We look forward to seeing you again in the near future! More 

Bedford, Texas
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 3 weeks ago

The room was clean, but the mattresses and sheets were terrible. I thought about tying a rope to my waist to ensure I could climb out of the mattress in the morning. The wi-fi was the greatest frustration of all and in the end, useless (wrote this review using my iPad with cellular data plan). Oh, then there was the... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

Thank you for your review. We appreciate your comments. We have increased our bandwidth for the internet, so moving forward our guest will have a better experience with the internet. We do understand every guest has different comfort levels in bedding, as some like firm beds while others enjoy soft mattress, so we are sorry you did not enjoy the... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2015

Excellent accommodations. Very clean and spacious rooms. Traveling with 2 dogs and they readily relaxed into their space as well. There is a fee for them. Breakfast buffet comes with the room and it was excellent for this type of service including hot eggs and sausage. Would definitely stay here again.

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

We appreciate your review. Thank you for being our recent guest with your fur babies. We hope you return soon and enjoy our property and all of the complimentary options we offer with your stay. More 

Toronto
Contributor
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 27, 2015

We were very impressed. My husband and I travel extensively ... sometimes with our dog, (who accompanied us on this 15-day road trip). Not only is Bluffton's Holiday Inn Express truly pet-friendly, but the service was also exceptionally friendly and accommodating both at check-in and check-out. Loved the fresh, clean feel of the place, and the nice-high-ceiling room on the... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

Thank you for your review. We love our fur babies and are happy to also make them feel right at home while traveling with their "parents" We appreciate you and your business and pleased to hear you enjoyed your stay. We look forward to welcoming you and your four legged babies back in the near future. More 

Bluffton, South Carolina
Top Contributor
67 reviews 67 reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

I have clients and family in town and always have them go for the Holiday Inn Express in Bluffton if we are looking at property in Bluffton - they are also pet friendly and that has become more and more important. Give it a try!

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

We are pleased to hear we exceeded your expectations. We also appreciate your comments about being pet friendly. Our fur babies are important to us as well. Thank you for your business, we look forward to your next visit. More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 14, 2015 via mobile

We booked a room for family comimg into town and spent a fair amount of time in and out over the week our guests were in town. The rooms were clean and thr locatiom was convenient. Good location for a good price... we were very happy.

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

Thank you for letting us take care of your family. We hope you will allow us to always be your #1 hotel choice. Thank you for your business. More 

Boston, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 28, 2015

I recently stayed at the Holiday Inn Express in Bluffton for a work trip. Too bad I couldn't do any work because the internet service was terrible. I had to find a local Starbucks so I could do work for a few hours at night. I was told they recently made improvements for their internet service but I guess it... More 

Was this review helpful? Yes 2
Michelle W, Public Relations Manager at Holiday Inn Express Hotel & Suites Bluffton, responded to this review

Thank you for taking time to let us know about your recent stay. We are sorry to hear we did not meet your expectations. We know how important it is to be able to work while on the road. We have recently made some upgrades to our internet and will continue to monitor this to ensure all guest have an... More 

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