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Fairfield Inn & Suites by Marriott Hilton Head Island/Bluffton

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105 Okatie Center Boulevard N, Bluffton, SC 29910
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Fairfield Inn & Suites by Marriott Hilton Head Island/Bluffton
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172 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yorktown, VA
Level Contributor
258 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There was no desk clerk when we arrived for a few minutes, but once there was friendly and helpful with local info. We had a pleasant mini-suite on the first floor, but the main problem we experienced on the first two of our four nights was someone on the floor above dropping heavy things on the floor off and on... More 

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Katie R, Manager at Fairfield Inn & Suites by Marriott Hilton Head Island/Bluffton, responded to this review

Dear CBW47, Thank you for taking the time to share your feedback with us. We truly appreciate it as we are always looking for ways to improve and provide the best service we can! We are pleased to hear that you enjoyed most aspects of your stay! On the other hand, we regret to hear that you experienced noise issues... More 

Fairfax, Virginia
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is not a flagship Marriott hotel but was conveniently located to Bluffton, Hilton Head, and Beaufort, SC. A short trip to Pooler, GA is also convenient. The room was clean, and the layout was perfect with a desk, sofa, coffee maker, and refrigerator. The bed was comfortable, and housekeeping did a very good job of cleaning the room each... More 

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leesburg, va
Level Contributor
7 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

This hotel is not up to the standard that I expect from Marriott and Fairfield. It was seedy, the bed was uncomfortable, and the air conditioner made an infernal noise all night (and didn't cool the room sufficiently even on high). Definitely not worth 130 dollars a night.

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Katie R, Manager at Fairfield Inn & Suites by Marriott Hilton Head Island/Bluffton, responded to this review

Dear Mark C, Thank you for taking the time to share your honest feedback with us. We are fully committed to providing excellent service for our guests, and we regret to hear that we missed the mark. Please feel free to send me your information if possible. I would like to investigate into the matter further so that we may... More 

Abbeville, South Carolina, United States
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly staff in an older establishment, but clean and convenient location. New carpet in halls. Fridge and coffee pot in rooms. Amenities in the dining area include coffee, cookies, and fruit. Complimentary breakfast included in rate. This breakfast was awesome including hot food, yogurt, fruit, cereal, muffins, and juices. We slept well without any distracting noises even though we were... More 

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Washington DC, District of Columbia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were here for business, and the headquarter hotel was booked up. As a non profit, we often look for deals for our organization and this location met the low price requirement. If you're planning on staying here instead of the actual "Hilton Head Island" be prepared to be caught in traffic and don't be in a hurry. Upon checking... More 

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McDonough, United States
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 18, 2015

I've stayed several times now on business. It is a basic hotel, but it is in a convenient location just off the highway and near Hilton Head (near enough for dinner) and Bluffton (which has a lot of great restaurants too). The hotel is always clean, the staff is helpful and friendly. My only problem with the hotel are the... More 

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Emerald Isle, North Carolina
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 15, 2015

rooms were clean, typical breakfast food, link sausage was raw, wish the Fairfield would have told us the hot tub was out of service before we booked, pool had lots of floating bugs. Nothing close by, we will not be back and this place was not cheap.

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Erin T, Manager at Fairfield Inn & Suites by Marriott Hilton Head Island/Bluffton, responded to this review

Dear Saltwaterman, We appreciate you sharing feedback with us about your recent stay, although I am saddened to hear that it was not to your satisfaction. Your honest comments help our management staff realize what we are doing right and what areas we can continue to grow. I will pass on your concerns regarding the breakfast food and condition of... More 

Charleston, South Carolina
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 10, 2015

The Fairfield Inn is just right for all occasions. I stay here 1-2x a month for work, and always have a decent, neat, clean room as expected. The bathrooms are stocked well with towels, the beds are fresh and comfortable, and a nice size TV. Recently they have completed some basic interior color updates, so it is contemporary and appealing.... More 

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Pittsburgh, PA
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 19, 2015

This is a typical Fairfield Inn - not fancy, not full of amenities, not luxurious. It is clean, comfortable, and has pretty much everything you're looking for in terms of a reasonable cost hotel. It's not as good as the Hampton across the street but it does afford you the same type of accommodations. albeit a little more scaled back... More 

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Austin, Texas
1 review
5 of 5 stars Reviewed May 18, 2015

The staff are ALAWYS courteous, friendly and helpful. Location and access to local restaurants is good. facility and room are nice. My only comment is over a 3 month period, the hot tub has been out of commission and no sign of repairs taking place; not a reason to stay somewhere else though.

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