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Country Inn & Suites by Carlson Beaufort West

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2450 Boundary St, Beaufort, SC 29906
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Country Inn & Suites by Carlson Beaufort West
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Country Inn & Suites by Carlson Beaufort West
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214 reviews from our community

Traveler rating
    56
    46
    36
    38
    38
See reviews for
113
39
7
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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    (214)
  • Mar-May only
    (51)
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    (57)
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    (46)
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Waterloo
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We insisted on a room change due to musty smell and dead bugs. Second floor room was better. Surly staff who stop interacting with guests when a friend calls or turns up. Breakfast room far too small, went back an hour later and still no seats. No trays to take food back to the room.

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RTAM1, General Manager at Country Inn & Suites by Carlson Beaufort West, responded to this review

We truly apologize for the issues written with regard to the Country Inn and Suites, Beaufort, SC. Our true goal is to provide the Utmost in Guest Satisfaction from the moment our Guests step on the Property. As we go through Renovations to better the Property its important that we maintain standards and am not delighted with the condition of... More 

Pasadena, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here March 3-6. Renovations appeared to be coming to an end. Rooms were clean, beds were comfortable. Rooms were equipped with a microwave, coffee pot, small fridge, hairdryer in bathroom. Continental breakfast was enjoyable - had scrambled eggs, sausage gravy and biscuits, waffles, cereals, yogurt, etc. my only complaint with the breakfast, was that there were never any knives... More 

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Ron T, General Manager at Country Inn & Suites by Carlson Beaufort West, responded to this review

We truly appreciate you taking the time to write your review on the Country Inn and Suites, Beaufort, SC. The "Team" is delighted to read such a wonderful review as they thrive to provide the utmost in Guest Satisfaction. Please to read you enjoyed your Breakfast with the many options provided and apologize about the shortage on the knives. Our... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Hair all over the sheets and pillows and pink mold in the shower. I don't expect much but clean sheets and a clean shower is a must! Once the dirty sheet issue was rectified the bed was actually comfortable. That's the only plus.

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Ron T, General Manager at Country Inn & Suites by Carlson Beaufort West, responded to this review

We are truly sorry with the review written as this is not how we take care of our Guests and is certainly not the standard. Our goal is complete Guest Satisfaction as your review will be discussed with our Executive Housekeeper and her staff. It is of the utmost importance we provide a Friendly Staff, Clean Rooms and true Guest... More 

SC
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the money, I felt I got a nice pool with pool towels, friendly front desk staff, clean room, comfy bed, a microwave, a fridge, and breakfast the next morning. I feel it was a fair deal. Granted the place is showing signs of wear, but those things can be fixed. When I came in the night we checked in... More 

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Ron T, General Manager at Country Inn & Suites by Carlson Beaufort West, responded to this review

We truly appreciate you taking the time to write your review on the Country Inn and Suites, Beaufort, SC. We are delighted that you found the fireplace going upon your arrival as we think its a great touch especially when the weather allows for it as we have had some cold days/nights. Happy that you and your Family enjoyed the... More 

Arlington, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This was my second trip to Beaufort for a graduation ceremony at Parris Island. The last time we had stayed at the Holiday Inn and as the accommodation amenities were similar, I chose this cheaper option this time. Neither place was luxurious, but the level of cleanliness, staff response, and the decorum of the other guests at the Country Inn... More 

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Ron T, General Manager at Country Inn & Suites by Carlson Beaufort West, responded to this review

We truly appreciate your feedback with regards to the Country Inn and Suites in Beaufort, SC. With Military Graduation which creates high Occupancy it is certain depending upon the Guests that the noise level can reach above normal as many Family and Friends are excited to share in this special moment with their loved ones. We honor these Military graduates... More 

Brookfield, Massachusetts, United States
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 15, 2015

We recently stayed her with our two girls. First the good: the location was very convenient. Although you were not near the water, it was centrally located to many things and there were sidewalks available all around the hotel with many restaurants and conveniences nearby. The room was OK, could definitely use an update esp the shower/tub. The beds were... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Ron T, General Manager at Country Inn & Suites by Carlson Beaufort West, responded to this review

We truly appreciate you taking the time to write your review. We are delighted that you found the Staff and Bedding to your liking. Indeed we were at full capacity with regards to Military Graduation and then Valentine's Weekend as some Breakfast items became limited but we still offered our eggs, waffles, biscuits ad gravy along with muffins, breads. Four... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 25, 2015

To start why is there no manger to reach when there are issues with staff. We king for a romantic getaway for a night because we love bufort we got the romance special there was no champagne there was no box of chocolates like there was supposed to be then when we go to check out we load our car... More 

Was this review helpful? Yes 1
Ron T, General Manager at Country Inn & Suites by Carlson Beaufort West, responded to this review

First I am sorry to read you lost your wallet. When reviewing your reservation that you made through the Country Inn and Suites, Beaufort, SC via phone you did not book a Romance Package as you made a reservation for just the room type, Jacuzzi Suite for which you received and were charged for. I apologize if you thought in... More 

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