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Shelter Harbor Inn

10 Wagner Road, Westerly, RI 02891
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102 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 28, 2015 via mobile

We have stayed here multiple times over many years going back for approximately ten years. We stopped going a few years back because they have not updated. Furnishings were shabby and housekeeping was poor. We still come to the area at least twice a year but we never stay there. We just stopped in to see if they had renovated... More 

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1 Thank mam2233169
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 28, 2015

We dined there on Thanksgiving because we had excellent experiences there in the past when we went to dinner. The Thanksgiving dinner did not meet expectations.It started with 4 slivers of banana bread, no dinner rolls, followed by a choice of two equally flavorless soups. The (pureed?) corn chowder and butternut bisque were watery and blah. The salad was OK.... More 

Helpful?
2 Thank Susan C

Travelers are raving about these Westerly hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 15, 2015 via mobile

Dreadfully disappointing Asked all week if hottub functioned Was told it did but it didn't... specifically came for the rooftop hot tub Upon check in we were told hot tub worked but it didn't We were promised a refund if such were the case but Kim was unavailable to fulfill this empty promise Our room had a leak from above... More 

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1 Thank Gregory P
East Lyme, CT
Level Contributor
135 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed October 11, 2015

You can't beat this place. The prices are very good and include a delicious breakfast. We stayed in room #10 which is a nice end room overlooking the front and side . It is an old inn and that is part of its charm. Everyone is very nice that works there. The rooms are very clean and surprisingly quiet. We... More 

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1 Thank VinMar_10
Appomattox, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 18, 2015

Shelter Harbor Inn is a charming B&B. Not wanting to mislead folk....the inn can use some updating...... HOWEVER, what it lacks in new "things" it truly soars in providing a quality stay....the place is a gem! We had excellent and attentive customer service, fantastic breakfasts (included), and enjoyed the quaintness of this beautiful property! Reading some of these negative reviews... More 

Helpful?
1 Thank Phil - Laura K
Westerly, Rhode Island
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed September 14, 2015

I'm a year round resident of Westerly and the locals including myself don't like seeing their town swell from 10K people to god knows how many in the summer. I stopped going to the Shelter last year after getting horrible food and service in fact I don't go anywhere on the weekends in the summer- there's just too many people!!!... More 

Helpful?
Thank ExLongIslander
Wilbraham, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 6, 2015

This once lovely establishment has lost all its charm and credibility. The service, the food, the accommodations were dreadful. In addition, we had something stolen from our locked room. We were easily able to figure out who was responsible...one of their employees. However, they could hardly be civil when we reported the incident. We were made to feel as if... More 

Helpful?
1 Thank Delodu
Connecticut
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed September 4, 2015

Shelter Harbor Inn has a lot of potential, but somehow they just couldn't deliver the experience we'd hoped for. I almost don't want to be too critical, because everyone was so pleasant and the place is lovely, but the kind of confusion and the delays we experienced, don't reflect well on management. We arrived midday on a Saturday in summer... More 

Helpful?
1 Thank JayElle702
Seattle
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed September 2, 2015

Dreadful place. Stopped in for breakfast for four at 10AM on a Wed. during our weeks at the RI beach and found ourselves seated on the nice patio in the lovely grounds of what we know is a pricey inn. No menus, water, or even a glance from the single server. A LOOOONG time later, the waitress came over and... More 

Helpful?
2 Thank Lilacmay
Bridgeport, Connecticut
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 25, 2015

We recently completed a short 2 night vacation to Westerly, staying at the Shelter Harbor Inn. We were a little concerned after reading some of the negative reviews on here, and having had one negative experience previously, but on this visit we had no negative issues at all, and many positive experiences. We will gladly return. The room was small,... More 

Helpful?
Thank John W
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