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Comfort Suites

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10 Keyes Ways, West Warwick, RI 02893
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99 Reviews from our TripAdvisor Community

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Traveler rating
    64
    29
    5
    1
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (99)
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    (16)
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    (29)
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Hoboken, New Jersey
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel is excellent and most of the staff is very good, except for one incident we encountered. We returned to our hotel room at 7:30pm on Saturday, July 4 to find that there are no bath towels provided. We called reception and Sarah at reception answered. I requested Sarah if they can provide bath towels which we need to... More 

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NY
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were not expecting much as everything else was booked on this graduation weekend in May. We were very wrong. Comfy beds, clean hotel and very nice staff. Will definitely stay again when we go up to Rhode Island. This hotel was close enough to Newport and even had a nice breakfast in the morning and a clean pool.

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Springfield, New Jersey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at the Comfort Suites. The location was great, right off the highway and easy to drive to day excursions such as Newport, Boston/Cambridge, Providence, and other areas. The room was extremely clean and the bed, very comfortable. Loved the refrigerator and microwave in the room. Also loved the little touches by the hotel which go... More 

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Long Island New York
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I used to love this hotel and stayed here often in the past while visiting a relative who was going to school nearby, but after an unsatisfactory and rude experience with the former manager about 3 years ago, I never went back, and started staying at the Hampton Inn in Coventry instead. However, after flying back in from another vacation... More 

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Lauren C, Director of Sales at Comfort Suites, responded to this review

I am so glad you came back and gave us another chance! Our new management team is proud of the hotel and it's staff. The guest room renovations were completed just a few weeks ago and I am so glad you were able to enjoy a night's stay in our "new" rooms. Our goal is to offer the best service... More 

Mullica Hill, New Jersey
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 31, 2015

Stayed for the weekend for nearby airshow. Had a nice BIG room. Very clean. Awesome beds. Good breakfast. Very nice front desk girls. Didn't use pool but it looked nice. Breakfast was good. Even had eggs and sausage.

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Lauren C, Director of Sales at Comfort Suites, responded to this review

We are so glad to hear that you enjoyed your stay with while you were in the area for the Air Show in Quonset. I will be sure to acknowledge our front desk staff and let them know you enjoyed your stay. We strive to provide the best service and quality for our guests. Thank you for choosing to stay... More 

1 review
5 of 5 stars Reviewed May 26, 2015

We looked for a hotel close to Providence to attend our son's graduation. The hotel was clean, staff was friendly and the rooms were very large and comfortable. Breakfast was included which is always a bonus. I would recommend it for anyone looking for a comfortable, well priced room with amenities.

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Lauren C, Director of Sales at Comfort Suites, responded to this review

First of all we would like to congratulate your son on his recent graduation! We are so glad to hear that you enjoyed your stay with us during this special time for your family. We strive to provide the best service we can at a price that is affordable and happy that you were received both. We hope that you... More 

Boston, Massachusetts
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 5, 2015

The employees of all levels were notably working hard. Our room was relatively large and had both a fridge and microwave. The pool looked nice and was open pretty late (although we didn't go in). Piles of pillows and a very clean bed and room. No smoke smell at all anywhere and we were given a gentle but firm reminder... More 

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Lauren C, Director of Sales at Comfort Suites, responded to this review

So great to hear you had a good stay with us here at the Comfort Suites West Warwick! We are very proud of the staff we have and it makes us proud especially when our guests notice too. I am glad that your stay was not disturbed with "rowdy" folks next door and that our rooms were able to make... More 

St. Andrews, NB
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 1, 2015

We stayed just one night on our way south to Myrtle Beach. The woman who checked us in was very personable and welcoming. The room with two queens and a pullout sofa was very large and everything looked brand new. Bedding was immaculate. We would highly recommend this hotel. It was a pleasure to stay here. The location is easily... More 

Was this review helpful? Yes 1
Lauren C, Director of Sales at Comfort Suites, responded to this review

We are so happy to hear you had a great stay with us! We are proud to have such a great staff and love that you noticed. Our property has just undergone a full renovation, with brand new everything! We hope to see you again soon. Thank you for staying with us. More 

Albany, New York
Level Contributor
257 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed October 27, 2014

The room we were given was on the first floor and was very large, with more than enough space for belongings and a king size bed. The room was clean, and in addition to the expected amenities, included a fridge & microwave, in case you want to keep any cold drinks around, or heat something up. There was no noise,... More 

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Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 23, 2014

This will be a very short review. I spend a lot of time in Choice hotels and I can honestly say this is the nicest one I've ever stayed in. Simply put, if your in the area stay here. I stayed on the second floor and have only good things to say. The front desk staff was very friendly, the... More 

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