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All 3 West Warwick hotels

Extended Stay America - Providence - West Warwick

2.5 of 5 Hotel   |   1235 Division Road, West Warwick, RI 02893
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Extended Stay America - Providence - West Warwick
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Ranked #2 of 3 Hotels in West Warwick
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Norman S Bradenton, Florida
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84 reviews from our community

Traveler rating
    45
    19
    8
    6
    6
See reviews for
18
25
11
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
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English first
Bradenton, Florida
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were in RI for 12 nights so figured this would be a good option. It worked but next time we would stay in another hotel in the area. The lack of daily service, no real breakfast, and the starkness of the room are real drawbacks. WiFi was slow but you could upgrade for $$. Worth spending a few dollars... More

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Stinky rooms, sheets, dirty towels and sheets hair in the bathroom from everybody and thing..so gross! I have never been so disgusted I. My life...I refused to inform the front desk as thwy where so busy with other guest who where leaving because of the filth. I feel bad for the families with small children.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Providence - West Warwick, responded to this review

Thank you for telling us about your experience. We are disappointed to hear that you did not have a pleasant stay. We will retrain our housekeeping staff on our cleaning procedures to ensure your experience is not repeated. In the future, please feel free to come to us with any issue so that we can fix it for you. Thank... More

New York, New York, United States
Senior Contributor
24 reviews 24 reviews
4 of 5 stars Reviewed 1 week ago

I always enjoy staying at Extended Stay. It's my hotel of choice. The room was clean and smelled great when we walked in. Only 4 Stars because they did not add any of the kitchen supplies! We called the front desk and still did not receive. When We finally received it had been placed in a bin, on the floor,... More

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Manager_11525, General Manager at Extended Stay America - Providence - West Warwick, responded to this review

Sharon - Thank you for your recent review of your stay. We're so pleased to hear that you found our rooms to be clean and fresh smelling. However, we sincerely apologize that your dishes were not delivered in a timely fashion. We will review our procedures for delivery with our staff to make sure we are always addressing our guest's... More

Bayport, New York, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The employees were very nice but when you reserve a nonsmoking room it shouldn't be on the smoking floor. I actually think it was a smoking room that they put a no smoking sign in when they run out of nonsmoking rooms and over reserved.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Providence - West Warwick, responded to this review

Thank you for your recent review of your stay. We sincerely apologize that you experienced a smoke odor in your room. We will review our odor control procedures with our housekeeping staff to make sure all of our rooms smell fresh prior to our guest's arrival. We are grateful for the feedback you provided so we are able to continually... More

New Hampton, NY
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I saw many reviews that talked about how nice the staff was at the front desk. Even people who had a problem during their stay. They obviously make that a priority because I had the same experience. It is noticeable how friendly they are. I had no problems. The rooms were very nice. Mini kitchen in each room. You have... More

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Manager_11525, General Manager at Extended Stay America - Providence - West Warwick, responded to this review

Thank you for taking the time to write a review of our hotel. We are so glad that you enjoyed our friendly staff and your affordable room. Thank you again for your kind review. We hope to see you again soon. More

Granville, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It was an ok stay. Unlike the previous hotel you have to ask for things you need for your stay. You have to ask for dishes, coffee maker, coffee, pots and pans etc. In the last hotel I stayed in, all of these things were already in the room waiting for me. It was comfortable and clean, so we stayed... More

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Manager_11525, General Manager at Extended Stay America - Providence - West Warwick, responded to this review

Paul - Thank you for taking the time to write a review of your stay. We are glad that you enjoyed your clean, comfortable room and our convenient location. We will review your feedback regarding our television selection and look into adding more options. Thank you again for your feedback. We hope to see you again soon. More

Lowell, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2014

I stayed one night with my girlfriend while traveling on vacation.. I booked online and showed up with my reservation ready. The lady at the front desk was very helpful and friendly. The room was very spacious and very clean.. the only complaint I have is that I could not get a wake up call for 6am. Other than that... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Providence - West Warwick, responded to this review

Thank you for taking the time to write a review of your stay. We are so pleased to hear that your check-in was efficient and that our staff provided you with friendly service. We are also glad that you enjoyed your clean, spacious room. Thank you again for your feedback. We look forward to welcoming you back in the future. More

Hartford, Connecticut
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 8, 2014

The rooms have all the conveniences for someone who needs to stay for an extended period of time including a kitchen. The surrounding area has many restaurants and a movie theater right down the street.

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Manager_11525, General Manager at Extended Stay America - Providence - West Warwick, responded to this review

Thank you for taking the time to write a review of your stay. We're so pleased to hear that you enjoyed your affordable stay with us and appreciated our fully equipped kitchens. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future. More

Cincinnati, Ohio
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 28, 2014

We normally "wing it" from day to day while we're on vacation. That way we don't feel tied down to a certain area. This time, we wanted to see all of Rhode Island's lighthouses; but since it's a small state, we were able to stay at your hotel and still not have far to travel to whichever area we were... More

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Manager_11525, General Manager at Extended Stay America - Providence - West Warwick, responded to this review

Dee - We wanted to thank you for your positive review of your recent visit to our hotel. We are so pleased to hear that you found our location so convenient for your lighthouse tour of Rhode Island. We are thrilled that Teri provided you with such superior service. We truly enjoy working with such great people every day. Thank... More

Rochester, New York
1 review
5 of 5 stars Reviewed June 15, 2014

I found the accommodations to be quite clean and comfortable, convenient room layout with on-site laundry and affordable vending machines. The women working at the front desk (Jenn and Deborah) were very kind and went above and beyond what I would have expected for such an affordable place. Great customer service. I would definitely return upon another trip to W.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Providence - West Warwick, responded to this review

Luke - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found the hotel clean and comfortable, we take pride in making our hotel feel like it is your "home away from home". Thank you again for sharing your experience with us and I appreciate you giving recognition to... More

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Additional Information about Extended Stay America - Providence - West Warwick

Address: 1235 Division Road, West Warwick, RI 02893
Phone Number:
Location: United States > Rhode Island > West Warwick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Providence - West Warwick 2.5*
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Also Known As:
Extended Stay West Warwick
West Warwick Extended Stay

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