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All 3 West Warwick hotels

SpringHill Suites by Marriott Providence West Warwick

2.5 of 5 Hotel   |   14 J. P. Murphy Highway, West Warwick, RI 02893
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71%
Ranked #3 of 3 hotels in West Warwick
A recent review
4 of 5 stars reviewed 2 weeks ago
Haaretz New York City, New York
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  • Reviews (103)
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103 people have reviewed this hotel

Traveler rating
    34
    38
    19
    5
    7
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32
21
2
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
New York City, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just what you would expect from a SpringHill Suites by Marriott. Basic, very clean. Very good bed mattress - important. Not super clean pool, but clean enough, and practically empty. Super friendly staff.

Was this review helpful? Yes 1
East Brunswick
Top Contributor
68 reviews 68 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of four stayed 2 nights here on July 4th weekend. Readable price with free breakfast. Good size room and nice sitting area and kitchenette. The staff were friendly and helpful to answer all sorts of questions. Breakfast for both days were plenty. We don't usually eat much, oatmeal and waffle, then good to go. Would definitely come again!!

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff was wonderful. Room was very clean. Breakfast had many healthy and tasty choices. Pool and hot tub area was set up to be comfortable for anyone. Close to providence and other area sites. We visited block island, Newport mansions, providence place shopping mall, & the Dunkin Donuts center. My family and I are happy w our stay. The only... More

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San Jose, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 16, 2014

Checked-in close to midnight after a long flight and lost luggage. Front desk was very nice,quick and friendly. Started to itch after a few minutes in Bed, lifted the cover and saw tiny insect all over. Not sure exactly what it was and I was not going to stand around to figure that out. I was offered another room, but... More

Was this review helpful? Yes 6
Scarlett S S, General Manager at SpringHill Suites by Marriott Providence West Warwick, responded to this review

Dear Guest, I did respond to you when I got the Marriott email and as I explained to you before, the Pest Control company was contacted as a prevention and follow-up of your concern. The Pest Control company inspected and certified that they were no BED BUGS on premises. Even without the evidence from the Pest Control company, I fully... More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 12, 2014

I have been a Marriott member for a while now & have stayed in few of them. But this was a disheartening experience for me. The place looks nice from the outside, but is a complete mess inside. The only good thing I could say is the quality of rooms; they are really nice. The breakfast is okay. I faced... More

Was this review helpful? Yes 1
Scarlett S S, Manager at SpringHill Suites by Marriott Providence West Warwick, responded to this review

Dear Guest, Thank you for taking the time to complete the review and sharing your experience. You indicated in your respond that your stay was unsatisfactory. Please accept our sincere apologies for the inconvinience you may experinced. Unfortunately, we do not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional... More

Washington DC, District of Columbia
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 7, 2014

Our reservations were made in advance, and there were no warnings of renovations until arriving and finding a huge dumpster at the front door and the door blocked off with a sign saying to go to the side entrance. It all went downhill from there, unfortunately. Breakfast, which tends to be my main meal of the day, has been moved... More

Was this review helpful? Yes 2
Scarlett S S, General Manager at SpringHill Suites by Marriott Providence West Warwick, responded to this review

Dear Guest, Thank you for taking the time to reviewed your stay. I want to apologize for the inconvenience that you have experienced on your recent stay at the Springhill Suites by Marriott. I just want to let you know, that the Marriott webside does said Lobby under renovations but you may have booked before the warning went up. The... More

Walkertown, North Carolina, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2014

Don't let the renovations fool you.. the rooms are very nice and are close to great restaurants...... Rooms very clean. ..Activities close by. .. Nice pool and gym. ... good selection for breakfast. ..

Was this review helpful? Yes
Rochester, NY
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 23, 2014

Spent two nights here while on a college visit for my daughter. I am a family of five and it is challenging finding clean, reasonably priced hotels. The price was perfect and location was only about a 15-20 minute drive to Providence (very EASY drive). The lobby was under renovation and I was sent a notice a few weeks before... More

Was this review helpful? Yes 1
Scarlett S S, General Manager at SpringHill Suites by Marriott Providence West Warwick, responded to this review

Dear Guest, I want to thank you for staying with us and taking the oportunity to reviewed your recent stay. As you already know, the lobby is under renovation and we are limited on the space to served our Breakfast. We are schedule to be done on the second week of April. I will like to know if your coming... More

Albany, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 18, 2014

I made a reservation several weeks in advance and received confirming emails. When we arrived, the hotel was under major renovation of the lobby area such that the front entrance was not even accessible. In a snowstorm had to hike outside to a side entrance. A simple email to alert me that they were under construction so that I could... More

Was this review helpful? Yes 2
Scarlett S S, General Manager at SpringHill Suites by Marriott Providence West Warwick, responded to this review

Dear Guest, I want to thank you for taking the time to sharing your experience with the Springhill Suites in Providence West Warwick, RI. I apologized that your recently stay was not satisfactory. You're a value guest ; everything we do is aimed to improved your experience at the Marriott Hotels. We will taking the steps to correct the problems... More

Alexandria, Virginia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 30, 2014

The hotel is nice and cozy but there were a few issues I had as a traveler. I'm a Marriott Platinum member and I generally love staying in a SpringHill Suites, but this one was just ok. The downsides: When I walked into my room, the temperature was 82. Not a huge concern, but I did need to turn on... More

Was this review helpful? Yes 1
Scarlett S S, General Manager at SpringHill Suites by Marriott Providence West Warwick, responded to this review

Dear Guest, I will like to thank you for your business and your loyalty to Marriott. I would like to take the opportunity to apologized for the inconveniences in your recently stay at the Springhill Suites by Marriott in West Warwick, RI. I want to let you know that I personally will talk to the Housekeeping Team to ensure that... More

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Additional Information about SpringHill Suites by Marriott Providence West Warwick

Address: 14 J. P. Murphy Highway, West Warwick, RI 02893
Phone Number:
Location: United States > Rhode Island > West Warwick
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites by Marriott Providence West Warwick 2.5*
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Also Known As:
Springhill Suites By Marriott Providence West Warwick Hotel West Warwick
Springhill Suites West Warwick
West Warwick Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
109

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