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The Ocean House

5.0 of 5 1 Bluff Avenue, Watch Hill, Westerly, RI 02891
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Certificate of Excellence 2014
The Ocean House
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The Ocean House
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447 reviews from our community

Traveler rating
    324
    49
    34
    22
    18
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68
258
15
33
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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    (447)
  • Mar-May only
    (104)
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    (146)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (77)
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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We celebrated our 50th wedding anniversary here and were treated like we were on our honeymoon! The entire staff welcomed us personally and by name! Our meals were wonderful - wether we ate in the bar and had a hamburger or enjoyed fine dining or breakfast in the sunny glassed in porch area over looking the beach. We will go... More 

Was this review helpful? Yes
Norfolk, Massachusetts
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Ocean House for Thanksgiving 2014. Our experience was nothing short of spectacular. This is a first class property and we highly recommend it. We are now making this a yearly destination for our family and have recommended to all of our friends! One of the magical things that happened over Thanksgiving...as we retired for the night... More 

Was this review helpful? Yes
Massachusetts, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently visited the Ocean House with our team to do a site visit for an upcoming clients event. Thru my job I've had the pleasure of staying in some really first rate hotels. The Ocean House took my breath away in photos and upon arrival left me speechless. It was a cold January day but it didn't matter we... More 

Was this review helpful? Yes
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We ABSOLUTELY love the Ocean House in Watch Hill. We have been visiting the property since it first opened after an incredible renovation and have loved it ever since. The service and staff are excellent and make you feel right at home. The decor and facilities are top notch and have been well maintained despite how many visitors they have... More 

Was this review helpful? Yes
New Haven
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On a whim, I booked an ocean view suite for a romantic getaway and this place came through perfectly. The decor is tasteful, elegant, and welcoming (we especially enjoyed the artwork, and the interior design of our room was first-rate). The food in the Bistro was excellent. Our room was absolutely perfect and we woke to a sunrise over the... More 

Was this review helpful? Yes 2
Hartford, Connecticut
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband asked me what I wanted for Chrstmas this year and I said to go back to The Ocean House. This was my second stay at The Ocean House. It was equally as amazing as my first stay. Feel free to read that review as well. The entire hotel was decorated beautifully for the season. Too many poinsettias to... More 

Was this review helpful? Yes 1
Daniel H, General Manager at The Ocean House, responded to this review

Dear Maria S, I am so glad your Christmas gift lived up to your expectations! Whether our guests are visiting for business, a milestone anniversary or just for a getaway, we strive to make every experience as memorable as possible and treat every person who walks into the hotel in a manner that will convey just how much we appreciate... More 

Middlebury, Connecticut
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

May 2014 a friend and I went for a girls' getaway at The Ocean House in Watch Hill. Everything about it, while we were there, was wonderful. We thought that we couldn't have picked a better hotel. The room, service, view were perfect. I even went on a "wedding" tour since my daughter is going to be searching for a... More 

Was this review helpful? Yes 8
Daniel H, General Manager at The Ocean House, responded to this review

Dear joseph g, I apologize for the miscommunication- we, like many other hotels, have started using full-size bath product as a more environmentally-friendly option, and to ensure that our guests have sufficient products at all times. Because of this, we do advertise within the bathroom that these products incur additional costs if taken. The customer service you experienced is not... More 

Denver, Colorado
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The property is pristine and well maintained, but what struck me was the attention to detail when it came to service. For example, we had left our laptops out when we went for dinner and when we returned, the housekeeping staff prepared the room and laid out lens cleaning cloths for our use. Even more importantly, the staff were genuinely... More 

Was this review helpful? Yes
Daniel H, General Manager at The Ocean House, responded to this review

Dear Trevor S, Thank you for your glowing review. It is truly all in the details and the personalized service performed by our staff that makes the difference. We are lucky to have the beautiful setting we have, but we are even more lucky to have our wonderful team that takes such pride in the hotel and in making lasting... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There is no doubt this is a beautiful property and the staff (except 1) are charming. After my first 24 hours I thought anyone who found fault here should probably stay home........and then it started. During the stay I had 5 room service orders.....not 1 was delivered as ordered, even in attempting to correct the orders they got it wrong... More 

Was this review helpful? Yes 6
Daniel H, General Manager at The Ocean House, responded to this review

Dear Me M, I would like to extended my sincere apologies for the experiences that you encountered. There is no excuse for the mistakes that took place with your room service orders, and following your experience we took immediate action to retrain both our old and new staff on ensuring accuracy on in-room dining orders. I am truly sorry we... More 

NYC
Contributor
14 reviews 14 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 21, 2014

Truly beautiful hotel. Service at the Seasons was very good but sadly the food at lunch was mediocre. My wife had a lobster roll and chowder. The chowder was thin and had a smattering of minced clams that tasted like they came from a can. The lobster roll was meager (the next day we had lobster rolls at a fish... More 

Was this review helpful? Yes 7
Daniel H, General Manager at The Ocean House, responded to this review

Dear crisismanager6, I sincerely regret that your meal was not up to our standards. Please be assured that I have addressed your feedback with our culinary team, as this sort of response is not typical for our cuisine. I do apologize and hope that you will give us another opportunity to demonstrate our true abilities. Regards, Daniel Hostettler President &... More 

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Hotel Summarization (Beta)

What travelers say

  • New England(6)
  • Valet parking(5)
  • Very nice(4)
  • Room service(3)

Additional Information about The Ocean House

Address: 1 Bluff Avenue, Watch Hill, Westerly, RI 02891
Location: United States > Rhode Island > South County > Westerly > Watch Hill
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ocean House 5*
Number of rooms: 49
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Also Known As:
The Ocean House Hotel Watch Hill

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