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Sheraton Providence Airport Hotel

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1850 Post Road, Warwick, RI 02886
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Sheraton Providence Airport Hotel
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Sheraton Providence Airport Hotel
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424 reviews from our community

Traveler rating
    186
    118
    73
    25
    22
See reviews for
92
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148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (424)
  • Mar-May only
    (94)
  • Jun-Aug only
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    (82)
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Aspen, Colorado
1 review
5 of 5 stars Reviewed yesterday NEW

I am so thankful to this Sheraton. I flew into Providence on my way to my son'd school in Ct. and when I got to the rental car company I realized my drivers license had expired (at 11:45 pm) so I took the bus to the Sheraton and was able to get a room. The bed was comfortable but more... More 

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West Greenwich, Rhode Island
Top Contributor
71 reviews 71 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Check in was very pleasant with a friendly staff. The room itself was on the Club Floor and gave us access to the Club Room with refreshments/snacks 24 hours a day. The room was clean but seemed a bit outdated. Seemed a bit run down which was surprising for a Sheraton and for a hotel room at this price point

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Warwick, Rhode Island
1 review
5 of 5 stars Reviewed 1 week ago

I travel often for work, and this was one of the nicest hotel I've stayed at. Cindy was wonderful and Eric the manager was so helpful. They made my stay phenomenal. I will definitely stay here again. I become a member only because they both went above and beyond to make my stay the best it could possible be.

Was this review helpful? Yes
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear mbv0212, thank you for taking the time to post your review. We are thrilled you had a pleasant stay. Erik and Cindy are a core part of our welcome team. I will be sure to share your note with them. We hope you will be back so we can help you relax as you continue on with your busy... More 

Eugene, Oregon
Top Contributor
66 reviews 66 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a standard, cookie-cutter motel. But it seemed nicely managed, it was clean, and its rooms were generous by the standards of these motels. Despite being adjacent to the airport and located on the old Post Road, it was peaceful and quiet.

Was this review helpful? Yes
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear t d, thank you for your kind words. Everyone here helps us break out of the cookie cutter mold. Our people are truly what sets us apart. Getting feedback like yours helps us stay focused on how we can set ourselves apart from the cookie-cutter image. Thank you for staying with us. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Arrived late and found the room very comfortable and clean. Front desk staff was very pleasant and informative about program offered to earn points. What impressed me most was, Cindy & Nerline,who went out of their way to provide great service. What a gem to the hotel image. We had a week cozy and relaxing stay. Nerline, our daily house... More 

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RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Daliah A, thank you for the kind words and thank you so much taking the time to recognize Nerline. It is always great when our hard working room attendants get mentioned for their tireless efforts. I am glad Cindy also played in creating a memorable stay and making your first Sheraton experience a comfortable one. We look forward to... More 

1 review
5 of 5 stars Reviewed 1 week ago

Cindy us one awesome Lady goes way over for great customer service, great lady and they are very fortunate to have an employee that dedicated, Cindy from Judy in Michigan your the best and will recommend anyone stay there to be able to experience your great customer service. Clean very friendly staff great place to stay.

Was this review helpful? Yes
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Judy M, thank you for taking the time to recognize Cindy. I enjoy watching Cindy's encounters with our guests. She truly cares about how you feel and that your stay is comfortable. I am glad you for our entire team to be friendly. We appreciate your business and hope to see you again soon. More 

Saint Louis, Missouri
Top Contributor
61 reviews 61 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice room. Nice spacious lobby. Clean and convenient. Restaurant and bar on property. Nice italian restaurant adjacent to property. Nice pool with fitness center over looking. Wont blow your socks off, but very nice. My opinion best hotel in area. Will stay again.

Was this review helpful? Yes
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear TBrattonDesigns, thank you for the kind review. We always enjoy knowing that we have done what it takes to earn your business. We are honored to be your choice and we look forward to your next visit. Thank you for your business. More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I come here every week for business and his hotel has great customer service! They're so patient with me and my requests and always had a smile! The manager Erik and Cindy Pierson, were super! I appreciated their customer service!! Cindy made sure I was happy due to long stay here. I was offered and given wine and breakfast vouchers!... More 

Was this review helpful? Yes
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Trip1015, thank you for the kind review. It is good to know that Erik and Cindy have done what it takes to insure your frequent and extended visits are comfortable. We look forward to having you back every time you come to the area. We appreciate your business very much. More 

Santa Monica, California
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice hotel with good accommodations. When I checked into my room, there was an issue with the bed. I called downstairs and JoAnn from housekeeping quickly came to my room. She was very apologetic and friendly and resolved the issue quickly. She then went above and beyond and had complimentary lunch, a drink at the bar and breakfast arranged for... More 

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RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Ctbartosch, thank you for the kind feedback. I am so proud of Joanne for making things right and going above and beyond. Our room attendants work so hard and it is always great when they get recognized for their effort. I will be sure to share your note with her. We appreciate your business and hope to see you... More 

Wareham, Massachusetts, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The employees were nice. Room is dates. Very dusty. Rug is worn and old. Pictures look like they are placed to cover up something. Bottle water in the room is 5$. Not many outlets. Bathroom is dated. Bed seems ok. Although I checked for bed bugs cause it seemed old/ not as clean as I would like it.

Was this review helpful? Yes
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Noelle F, thank you for your feedback. It is always great to get this information while our guests are still here. Hopefully you had a chance to connect with the front desk and let them know your concerns. Our goal is to always make things right. More 

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