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Sheraton Providence Airport Hotel

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1850 Post Road, Warwick, RI 02886
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Sheraton Providence Airport Hotel
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Sheraton Providence Airport Hotel
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416 reviews from our community

Traveler rating
    182
    115
    72
    25
    22
See reviews for
90
73
43
144
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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Santa Monica, California
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel with good accommodations. When I checked into my room, there was an issue with the bed. I called downstairs and JoAnn from housekeeping quickly came to my room. She was very apologetic and friendly and resolved the issue quickly. She then went above and beyond and had complimentary lunch, a drink at the bar and breakfast arranged for... More 

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Wareham, Massachusetts, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The employees were nice. Room is dates. Very dusty. Rug is worn and old. Pictures look like they are placed to cover up something. Bottle water in the room is 5$. Not many outlets. Bathroom is dated. Bed seems ok. Although I checked for bed bugs cause it seemed old/ not as clean as I would like it.

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san diego, ça
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stranded due to flight cancellation, this hotel was fine. Room and bathroom could use some love. Hallways same - scuffs and tears in walls and doors just make it feel not so clean. Staff friendly and comfortable king bed.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The sheraton hotel is full of great employees. They are Full of charisma and very respectful. Their service is incredible, efficient an one of a kind. Jess the server is very kind and a awesome person to talk to, she always wears a smile which woud brighten up your day. Another GREAT employee is Tod the late Night auditor. Tod... More 

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RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear KeithMcg401, thank you for the great feedback. We appreciate your business and I will be sure to pass your note onto to Todd and the team. we always look forward to having you and hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here over the weekend visiting family and everything was great. Food was delicious, I had the salmon with garlic mashed potatoes. They now have assorted oils for bread which was a great treat before dinner. Room was very clean and nice. Staff was very friendly, especially Stephen the bartender that was on Saturday night. I will definitely be... More 

Was this review helpful? Yes
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear GeorgePepper, thank you for the kind words on the BlueFire Bar and Grille. Steve will appreciate the mention of his assorted oils and selection of breads. It was his passion for taking care of our customers that inspired that new part of our dining experience. He pretty much invented it! We are glad you will be back. Thank you... More 

Niantic
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Room 117 was in a kind of 'basement' area. The rug was threadbare, the desk chair was stained, and the furniture old and nicked up. It was certainly not worth the price I paid. Had I not been to tired I would have left. I left a strongly worded feedback card at the front desk on the way out but... More 

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RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear William S, we certainly understand your frustration. We invite you to connect with our service team directly at sales.info@sheratonprovidence.com. We are sorry for delivering such poor experience. A team of guest service agents reviews all comments along with the GM. Your review will be escalated to the GM for resolution. We truly care and want to make this right.... More 

New York City, New York
1 review
4 of 5 stars Reviewed March 23, 2015

It has taken me a few weeks to have the time to review this property. This hotel is NOT fancy, it is near the Warwick Airport. Fair price, Good value. Alex in the Club Lounge, is one of the greatest assets of this Sheraton property. He is friendly and courteous. His knowledge and insight to the area is outstanding, if... More 

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RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Scott H, thank you for the kind words on Alex. Many travelers mention his service as a reason for returning. I will be sure to share your story with him. We truly appreciate your loyalty. We will see you soon. More 

Woodstock, Connecticut
Top Contributor
93 reviews 93 reviews
74 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed March 22, 2015

Good for an airport hotel. Close enough for a quick 5 minute shuttle. You can leave your car there for $8 a day. The rooms OK, room service is OK. The staff is very friendly. There are a number of choices near TF Green, this seemed to be the best!

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RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear upintheairtoomuch, thank you for taking time out of your busy schedule to post a review. We really appreciate the kind words on the team. We look forward to seeing again soon. More 

Atlanta, Georgia
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Missed a few weeks and when I arrived it felt like going home. Alex Freddie and susan were welcome smiles. Rob the manager was even cleaning the snow off our cars. Great service. Alex is the best in the lounge and rina is always pleasant as well

Was this review helpful? Yes
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear tony h, thank you for the kind words on our team in the club. Your input was truly helpful in helping us make that experience even better. Enough with the snow already!!! It was a fun winter trying to keep things clear. Cleaning off your car was the least we could do for such a valued guest. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed March 19, 2015

The staff at this hotel are very welcoming and customer-oriented. Freddie at the front desk and Alex in the Club Lounge really take the time to get to know the guests. This is definitely my hotel of choice when staying in the Providence area.

Was this review helpful? Yes
RobBurnetti_GM, General Manager at Sheraton Providence Airport Hotel, responded to this review

Dear Lisa H, thank you for the kind words on Alex and the team. We will work hard to remain your preferred hotel. Thank you also for participating in our Make a Green Choice program!! I am glad you see the benefit in that initiative. More 

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