We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Providence-Warwick Airport

Hotel website
Hotel deals
801 Greenwich Ave., Warwick, RI 02886
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Crowne Plaza Providence-Warwick Airport
Professional photos View all
Browse nearby
Crowne Plaza Providence-Warwick Airport
Write a Review

210 reviews from our community

Traveler rating
    68
    77
    37
    15
    13
See reviews for
36
31
11
92
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (45)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (30)
All months
Portsmouth, New Hampshire
Top Contributor
162 reviews 162 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Conference rooms and staff plus tech team were excellent so for a confernence without an overnight I would rate it very good. As for a hotel for sleeping my rating would be poor only because wanted to sleep at night and could not. Hotel was clean and staff were pleasant. Endured a loud party next door heard through thin walls... More 

Was this review helpful? Yes
Calgary, Canada
Top Contributor
77 reviews 77 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

the hotel lobby was nice and clean, the three front desk staff were all converged on one right end section of the long reception area. When I stood in front, they immediately attended to me. One of the ladies checked me in expeditiously and with a courteous smile. She advised me of the breakfast schedule and where everything is located.... More 

Was this review helpful? Yes
Cara G, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hi LyndonC, You are so very welcome! We love uneventful stays as well, and are more than thrilled we could deliver it to you! Thank you very much for staying with us and for taking a moment to share your thoughts with us. Reviews like yours let us know that we're on the right track! Your comments will be passed... More 

Rhode Island
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Upon arriving in the room on the 3rd floor we noticed that the room could have been cleaner. Toothpaste on the bathroom mirror, hair on the floor in the bathroom. The mattress was very old and had seen better days. The shower head was very old and spitting out water like a sink faucet...taking a shower was a challenge. We... More 

Was this review helpful? Yes
Cara G, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hi fii21, I am so terribly sorry that your stay with us didn't meet your expectations. The staff here work very hard to aim for 5 star reviews and while they loved and appreciated your kind words about them, when a guest isn't happy; we aren't either. Please believe your comments have been directed to the appropriate department heads. Honest... More 

Rye, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2015

I stayed here on my own whilst visiting friends living nearby. Spent two nights, ordered room service both nights, enjoyed breakfast twice, and was dead impressed by the quality of both the food and service. We all met there after dinner one evening and for their breakfast buffet this morning. Both experiences were handled by expert staff and a nearby... More 

Was this review helpful? Yes
Cara G, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hey There Heidi D! Thank you so much for choosing to stay with the Crowne in Warwick, we were absolutely delighted to have you! I have passed on your review to our Director of Food and Beverage, so that his staff knows they are getting something right! I must thank you for taking the time to write us such a... More 

Washington DC, District of Columbia
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 6, 2015

Stayed at this property for a convention and was very pleased with both the hotel facility itself but also in the warm and friendly staff. The room was very spacious, comfortable and quiet. Slept like a dream the three nights we stayed. The food was much better than I had expected for a convention hotel with many options and price... More 

Was this review helpful? Yes
Cara G, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Wow P.E.!!! Thank you so much for your wonderful feedback. We enjoyed having you even more than you enjoyed being here. Hotels are always accustomed to hearing the negatives of a stay, but it a rare and enjoyable experience when a guest can let you know that all of your hard work isn't going unnoticed! The team at Alfred's will... More 

Salem, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2015

I've made two trips now to the Crowne Plaza in Warwick and have been fully impressed both times. Rooms are well appointed, WiFi is fast and breakfast is made to order. The courtesy and customer service provided by the staff is unwavering, whether at the front desk, at the bar in Alfred's or passing in the hall . At the... More 

Was this review helpful? Yes 3
Becca L, Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hello James G! Thank you for all your kind words about our hotel and staff! Hearing that our staff goes above and beyond for our guests is extremely important to us! This truly makes our job rewarding. I will also let the Director of Security know that Seth was a huge help for you! We hope to see you again,... More 

Westchester, NY
Top Contributor
57 reviews 57 reviews
18 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed February 5, 2015

I stayed here with my husband in January. I reserved "1 King Executive Sleep Advantage" room, which was nice and spacious. The bed was definitely comfortable, and the room was what you would expect from a Crowne Plaza hotel. The bathroom was also spacious and adequately appointed, but I did notice that the countertop was fairly low, so I think... More 

Was this review helpful? Yes
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hello KCS728, Thank you for all of your feedback about your stay with us! I am glad to hear you enjoyed the room as well as the furnishings. As far as the shower head, our brand has recently taken part in a Green Engage Program to reduce our carbon footprint. Our new shower heads are a part of this program,... More 

Wautoma, Wisconsin
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 15, 2015

I attended a convention held at Crowne Plaza recently and enjoyed it very much. The rooms were clean and comfortable. The free shuttle was a great service, and the drivers were very accomodating. Front desk service was friendly and helpful. The meals were delicious and the bar prices reasonable for a hotel bar. All in all, a great choice!

Was this review helpful? Yes
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hello fredbon! Thank you for the positive feedback about your stay with us! It is extremely important to us to hear that our guests had an enjoyable stay, especially with the convention they were attending! Your kind words will most certainly be passed along. Come back and visit us again! Warm Regards, Rebecca Lyons Front Desk Supervisor More 

Islandia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

I stay in a lot of hotels as flight crew. I love when I get to stay at this property. Everyone provides top notch service and makes you feel at home. From the shuttle driver to the front desk to the bar staff to the housekeeping staff, they knock it out of the park each time. The food is also... More 

Was this review helpful? Yes
Cara G, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear Karen J, Wow!! Hearing that our hotel is a home away from home is very special to us! It is a pleasure to have all the flight crews stay with us. Your comments will most certainly be passed along to all of our team! We hope to see you again! Warm Regards, Cara Gilbert Asst. Front Office Manager More 

Lafayette, Indiana
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

I was a fan of this hotel, until last night December 9, 2014, when I checked in with co.workers. What I experienced, was not an employee having a bad day. The female clerk, that checked us in, was at best "curt". She did not have our IHG status in front of her (that should never make a difference). She was... More 

Was this review helpful? Yes 1
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hello TravelinTodd, First, thank you for your honest feedback about your experience with our staff at check-in. Hearing these comments are extremely important to us so we can assure that all guests have positive interactions with our staff. This issue will certainly be addressed. Thank you for staying with us, and we hope to see you again. Warm Regards, Rebecca... More 

Questions? Get answers from hotel staff and past guests. Ask a question

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
View from room (2)
Viewed
Bathroom (6)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Dining (5)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question