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Crowne Plaza Providence-Warwick Airport

3.5 of 5 801 Greenwich Ave., Warwick, RI 02886
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Crowne Plaza Providence-Warwick Airport
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Crowne Plaza Providence-Warwick Airport
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205 reviews from our community

Traveler rating
    67
    75
    35
    15
    13
See reviews for
36
30
10
89
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Salem, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've made two trips now to the Crowne Plaza in Warwick and have been fully impressed both times. Rooms are well appointed, WiFi is fast and breakfast is made to order. The courtesy and customer service provided by the staff is unwavering, whether at the front desk, at the bar in Alfred's or passing in the hall . At the... More 

Was this review helpful? Yes 2
Becca L, Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hello James G! Thank you for all your kind words about our hotel and staff! Hearing that our staff goes above and beyond for our guests is extremely important to us! This truly makes our job rewarding. I will also let the Director of Security know that Seth was a huge help for you! We hope to see you again,... More 

Westchester, NY
Top Contributor
56 reviews 56 reviews
17 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here with my husband in January. I reserved "1 King Executive Sleep Advantage" room, which was nice and spacious. The bed was definitely comfortable, and the room was what you would expect from a Crowne Plaza hotel. The bathroom was also spacious and adequately appointed, but I did notice that the countertop was fairly low, so I think... More 

Was this review helpful? Yes
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hello KCS728, Thank you for all of your feedback about your stay with us! I am glad to hear you enjoyed the room as well as the furnishings. As far as the shower head, our brand has recently taken part in a Green Engage Program to reduce our carbon footprint. Our new shower heads are a part of this program,... More 

Wautoma, Wisconsin
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 15, 2015

I attended a convention held at Crowne Plaza recently and enjoyed it very much. The rooms were clean and comfortable. The free shuttle was a great service, and the drivers were very accomodating. Front desk service was friendly and helpful. The meals were delicious and the bar prices reasonable for a hotel bar. All in all, a great choice!

Was this review helpful? Yes
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hello fredbon! Thank you for the positive feedback about your stay with us! It is extremely important to us to hear that our guests had an enjoyable stay, especially with the convention they were attending! Your kind words will most certainly be passed along. Come back and visit us again! Warm Regards, Rebecca Lyons Front Desk Supervisor More 

Islandia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2014

I stay in a lot of hotels as flight crew. I love when I get to stay at this property. Everyone provides top notch service and makes you feel at home. From the shuttle driver to the front desk to the bar staff to the housekeeping staff, they knock it out of the park each time. The food is also... More 

Was this review helpful? Yes
Cara G, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear Karen J, Wow!! Hearing that our hotel is a home away from home is very special to us! It is a pleasure to have all the flight crews stay with us. Your comments will most certainly be passed along to all of our team! We hope to see you again! Warm Regards, Cara Gilbert Asst. Front Office Manager More 

Lafayette, Indiana
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

I was a fan of this hotel, until last night December 9, 2014, when I checked in with co.workers. What I experienced, was not an employee having a bad day. The female clerk, that checked us in, was at best "curt". She did not have our IHG status in front of her (that should never make a difference). She was... More 

Was this review helpful? Yes 1
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Hello TravelinTodd, First, thank you for your honest feedback about your experience with our staff at check-in. Hearing these comments are extremely important to us so we can assure that all guests have positive interactions with our staff. This issue will certainly be addressed. Thank you for staying with us, and we hope to see you again. Warm Regards, Rebecca... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

Have overnighted in this hotel several time. The entire staff is excellent, and friendly. All questions are answered promptly and with a smile. Hotel is clean and comfortable and quiet. Restaurants are clean and food is good. Would be nice if it was located near something to do. However its a short shuttle ride to the nearby malls and movie... More 

Was this review helpful? Yes
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear Scott W, Wow! What incredible feedback to receive from you! All of your kind comments will be passed along to the appropriate departments. Thank you for staying with us, and we hope we see you again! Warm Regards, Rebecca Lyons Front Desk Supervisor More 

Aurora, Colorado
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 16, 2014

If your flight is late, call the front desk to tell them. Front desk associates will accommodate your request and check you in quickly. However, the hotel does not allow complimentary late check even with hotel rewards membership.

Was this review helpful? Yes
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear Jeneverre, Thank you for the feedback, and we are happy to hear that the front desk accommodated you! Thank you for staying with us, and we hope to see you again! Best, Rebecca Lyons Front Desk Supervisor More 

Agawam, Massachusetts
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2014

We had originally planned on a one-day visit for a pet grooming convention, but changed our minds at the last minute. We called on a Friday evening, long after the "convention rates" for a room should have expired, and asked if they had a room for two nights. The person who took our reservation said that they had a room,... More 

Was this review helpful? Yes
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear Mindracer, Thank you for all your positive feedback! We are so happy you and your dog enjoyed your stay with us during the Pet Grooming Convention! Thank you for staying with us, and we hope to see you and your dog back again to visit us! Warm Regards, Rebecca Lyons Front Desk Supervisor More 

Sacramento, California
Top Contributor
153 reviews 153 reviews
40 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 26, 2014

A short shuttle ride from TF Green. Isolated hotel, no restaurants in walking distance of hotel. Front desk staff very helpful. My walk to my room was met with the smell of smoke in the hallway and lingering smell in my room. A call to the front desk moved me to another floor. The room was comfortable and clean facing... More 

Was this review helpful? Yes
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear ranishi, Thank you for your honest feedback about the hotel. We thank you for staying with us, and your feedback is what makes this hotel a better place to stay in. We are also glad to hear that you had a positive experience with our front desk staff, and those comments will be passed along! We hope to see... More 

Philadelphia area
Contributor
14 reviews 14 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 23, 2014

This is a very pleasant, comfortable hotel 15 minutes at most from TF Green airport in Providence. We did not rent a car but used the hotel shuttle which was prompt and courteous. Second night they were happy to take us to a restaurant in Cranston and back to the airport the following day. Just be sure to tell the... More 

Was this review helpful? Yes
Becca L, Front Office Manager at Crowne Plaza Providence-Warwick Airport, responded to this review

Dear Joe-MargieC, Thank you so much for all your kind words about our hotel! We are so glad to hear you enjoyed your stay with us, and that we were able to meet your needs! All of your nice comments will most certainly be passed along. Come visit us again! Warm Regards, Rebecca Lyons Front Desk Supervisor More 

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Additional Information about Crowne Plaza Providence-Warwick Airport

Address: 801 Greenwich Ave., Warwick, RI 02886
Phone Number:
Location: United States > Rhode Island > Warwick
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Providence-Warwick Airport 3.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Crowne Plaza Providence-Warwick Airport Hotel Warwick
Hotel Style:
#9 Business Hotel in Warwick

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