but that would have been a huge mistake. I was in need of a hotel close to the airport for a very early morning flight. Some of the reviews of this place made it sound like the Bates Motel but I was quite pleasantly surprised. The lobby was quite nice and the woman behind the desk was very helpful and...
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So I needed to find a last minute hotel room, Hot Wire hooked me up with this hotel. The employees were very nice and for a cheap price the room was very spacious. During check out Pat was very helpful, I shared to her about a trip i wanted to take to florida and she gave me WONDERFUL and USEFUL...
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Dear Katie,
We are glad you found us on Hotwire! Your business is greatly appreciated and I will be sure to share your comments with Pat. We are working very hard to give all of our guests a great experience every day! Please reach out to me in the future if there is ever anything I can do for you....
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This property is very close to the airport and relatively inexpensive. You should be aware that it is in need of improvement. Our one night was very noisy- lots of activity going on!- room ceiling tiles in need of replacement. Breakfast was marginal at best- try elsewhere even if you need to pay more.
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Thank you for your valuable feedback. My deepest apologies that you were not 100% satisfied with your accomodations. Guest feedback is the only way we know how we are doing and I will be sure to address your concerns. Please reach out to me in the future should you decide to return to our hotel. I would like to personally...
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I love this hotel. The location is so convenient. It's very close to T.F Green Airport so you don't have to go far at all. They have a lounge and exercise room which is nice. And the people here are so nice. I have a smoke free king size bed room with a fridge and microwave and it's very nice....
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Thank you so much for your wonderful feedback! I will be sure to share your comments with the team as well as Pat. She is a true asset to our hotel team and we are very lucky to have her! Your positive feedback is so helpful and we thank you for your valuable business. Please let me know if there...
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This hotel has a good amount of minor issues, but no hotel is perfect. My room feels clean, and the woman working front desk when I arrived was friendly enough. They need a longer rug in the lobby though, I almost broke my neck twice slipping when I walked in from the rain. The key cards don't work well, and...
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Thank you so much for your recent review. Your comments are taken very seriously and I will be doing everything I can to ensure we address your concerns. Guest satisfaction is our number one priority and when you are not 100% satisfied we are not doing our jobs. Your feedback ultimately helps us to better our operation so I thank...
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I stayed here for one night last week for business in the area and I was pleasantly surprised. The front desk was friendly and even called my room after check in to see if everything was ok. The room was clean and spacious. The decor was not the most updated but it was adequate. I had a smoke free King...
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Thank you so much for your very valuable feedback. We encourage all of our guests to give us their feedback so that we can continue to improve our operation. We are looking into your concerns both positive and negative with every intention of getting it right for the future. Thank you so much again for letting us know how we...
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This hotel should have been demolished and replaced at least 20 years ago. It reeks of cigarettes in the lobby, in the hallways, everywhere. My room AC was broken and they let me switch rooms. That room was cooler but one of the lamps was broken. I had to stay another night because my flight was cancelled and spent another...
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Thank you for your valuable feedback. Our Mangement Team takes your feedback very seriously and we will be addressing your concerns immediately. We are very sorry that you were not 100% satisfied with your stay. Rest assure that we are working very hard every day to ensure that all of our guests have an enjoyable stay with us. Please reach...
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My car broke down 10 minutes from the hotel. While waiting for AAA to arrive, I called and asked if the hotel shuttle could pick me up at Sears after my car was dropped off. They were kind enough to apply, even though I didn't end up having to use the shuttle.
Liz, the desk person when I checked in,...
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Thank you so much for your wonderful feedback. It's great to hear that Liz was able to give you great guest service, she is a true asset. I will be sure to pass your comments along. Guest service is so important to us and it's great that we could exceed your expectations. Please reach out to me in the future...
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The room was filthy. Dirt and thick dust over all the electrical cords and window sills. Broken lamp and broken alarm clock with wires hanging out. Called front desk and they said they would send someone up to bring another alarm clock. No one came. Called again and still no one. Asked for 6 a.m. wake up call and front...
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Thank you very much for your feeback. I am deeply saddened to hear that you did not have an enjoyable experience with us! Rest assure that this type of service is not typical for our hotel and the items noted by you will be addressed immediately. Guest service is our number one priority, please reach out to me should you...
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Extremely rude staff stayed here because It was close to the airport and that it all it was you get what you pay for bottom line. Dirty ROOM AND POOR SERVICE. I SHOULD. Have known this a cheap breakfast and poor service I could go into more details. I do not want to throwup.
Find another hotel not a motel...
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My deepest apologies that you did not enjoy your stay with us. Your concerns are very alarming to me and will be shared with the staff. Guest service is our number one priority and when you are not 100% satisfied we are not doing our jobs. Please reach out to me in the future should you ever decide to return....
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57 Reviews
112 Reviews
