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Holiday Inn Express Warwick/Providence

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901 Jefferson Boulevard, Warwick, RI 02886
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Holiday Inn Express Warwick/Providence
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Holiday Inn Express Warwick/Providence
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275 reviews from our community

Traveler rating
    138
    95
    29
    7
    6
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95
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72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hardy, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for a week attending dog show. It was alternative hotel but glad we stayed here and will come back next year. Rooms spacious, clean and comfortable. They were very accommodating of us with giant breed dogs and we tried to reciprocate by making sure we were responsible owners. Nice breakfast and location central to area. Staff very friendly... More 

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2 reviews
2 of 5 stars Reviewed yesterday NEW

Nice, clean room and comfortable but thin, thin walls. There were only two large towels for showering, the large lamp did not work and housekeeping came by at 8am knocking on our door. We were still asleep and they did not announce who they were so when we finally woke up enough to realize what was happening, they were already... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed here one night on the way to Maine. I had been unhappy when I tried to book the room. Make sure you call the hotel direct.An outside agency also books and they were rude. When I expressed my concern, I was updated to a suite. Breakfast which was included with the price was great. Room was beautiful.i would... More 

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New York City, New York
Top Contributor
217 reviews 217 reviews
15 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here when visiting Newport. It's about a 30-35 minute drive so a bit out of the way. The hotel was decently priced. It was clean and pretty well maintained. A few things I didn't like included the bathroom door that didn't lock, bad water pressure in shower, uncomfortable beds, and AC took forever to get cold. Also the breakfast... More 

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Ilion, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When first arriving a little after 3 pm we were not able to get our reserved rooms due to some problems with some guess the night before and that morning. Working with front office manager Asma we were soon able to get two rooms on the 4th floor. We had room 415 and our daughter and son in law was... More 

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Cesar P, General Manager at Holiday Inn Express Warwick/Providence, responded to this review

LeRoyllion, I am delighted to read that our front office staff was able to turn things around for you after check in. We are very lucky to have such great staff members who really care about the overall guest experience and strive to do whatever we can to make our guests happy while they are here. We certainly hope that... More 

Haymarket, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The problems I found with this hotel are 1) door don't work to well. You need a head and two hands to get in from the outside and the handle on the room door pulls up rather than pushes down. 2) The breakfast is the same every morning. It is very good, but no daily variety. Everything else about this... More 

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Cesar P, General Manager at Holiday Inn Express Warwick/Providence, responded to this review

joewho4, We thank you for posting a review on your recent stay at the Holiday Inn Express Warwick via Trip Adviser!! Please know that we are looking into the issues we have with our door locks and our breakfast buffet is set to Holiday Inn standards so the consistency of what is being served is something that is there so... More 

Broad Brook, Connecticut
1 review
4 of 5 stars Reviewed 2 weeks ago

My son's baseball team had a game in the area and several of the group stayed at the HI Express for the night. I always use trip advisor to insure we get a place that is both comfortable, CLEAN, and has breakfast for early games. We arrived at the hotel and it was quite busy. The staff was very friendly... More 

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Cesar P, General Manager at Holiday Inn Express Warwick/Providence, responded to this review

D C, Thank you so much for your great feedback!! We have already shared your feedback with Robin and she was beyond thankful that you mentioned her in your Trip Adviser review. It is because of great employees like Robin that we are able to not only deliver with our customer service but also our newly renovated guest rooms. Robin... More 

South Windsor, Connecticut
Top Contributor
58 reviews 58 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We reserved a suite for an evening in May. Check in time is supposed to be 3:pm and we arrived at 4:30pm to find that our room wasn't ready. It was an excuse that we had a large volume of "check outs" and the linens weren't ready. It is totally inexcusable to not have the rooms ready. You know that... More 

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Cesar P, General Manager at Holiday Inn Express Warwick/Providence, responded to this review

Steve B, I first and foremost would like to let you know that the experience you had here at the hotel was certainly something that is not common and very unusual. The management team here has reviewed the challenges that have occurred over this particular weekend and have addressed several items in order to ensure that this situation does not... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice mix of professional and personal. Good people, great breakfast, comfortable clean room that was perfect for that which I needed - privacy, attentiveness when I needed it, and the most beautiful woman with whom I've ever been lucky enough to fall I love. Thank Holiday Inm.

Was this review helpful? Yes 1
Cesar P, General Manager at Holiday Inn Express Warwick/Providence, responded to this review

Dougletts11, While reading you feedback I was very happy to see that the Holiday Inn Express provided you with the mixture of quality and personal touch that our guests desire. I have shared your comments with the staff on the cleanliness of your room, the quality of breakfast as well as the service you received overall. Thank you very much... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I took my 5 yr old and 7 week old daughter here as a special getaway for the 5 yr old during her school vacation. We are a young family with a tight budget. Before making the ride I called several area hotels to make sure they had the two things we were looking for, a pool and hot tub.... More 

Was this review helpful? Yes 1
Cesar P, General Manager at Holiday Inn Express Warwick/Providence, responded to this review

Kjboon22, I first would like to say that I am so sorry that it has been difficult to get ahold of me during your recent stay with us. Please know that while you were at the hotel I did try and contacted several times in order to discuss your stay prior to the meeting you referred to. During the time... More 

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