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Hampton Inn & Suites Providence/Smithfield

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945 Douglas Pike, Smithfield, RI 02917
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1 room 1 guest
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Hampton Inn & Suites Providence\/Smithfield
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264 Reviews from our TripAdvisor Community

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Traveler rating
    142
    75
    29
    11
    7
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80
63
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (264)
  • Mar-May only
    (69)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (46)
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Smithfield, RI, United States
2 of 5 stars Reviewed 3 days ago NEW

I wouldn't stay here again. There are dogs barking at all hours & we had to call several times. The fixtures in the bathroom were broken also. The staff wasn't very helpful. We were unable to even get a good nights sleep.

Review collected in partnership with Hampton

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South Hackensack, New Jersey
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for two nights, arriving around 4:30 the first night. Our room was ready and we were able to check in easily. The hotel was able to provide us a sheet with directions to many of the local restaurants. This sheet proved quite useful in helping us decide where to eat. The only complaint I have... More 

Was this review helpful? Yes
Debra F, Director of Sales at Hampton Inn & Suites Providence/Smithfield, responded to this review

Thank you for staying with us and for writing a review. we are glad that you enjoyed your visit but sorry that we did not clean your room early enough. We are always seeking ways to improve and your feedback is very helpful. We hope you will return again soon and give us another chance. Happy travels ! More 

Plymouth, Massachusetts
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

This hotel was so noisy. My husband and I were so aggravated . They allow dogs at this hotel and you feel like you are staying in a kennel. We were woken up at 5:45 am by barking dogs we called and complained but the constant barking continued for almost an hour. The people next to us where in the... More 

Was this review helpful? Yes
Debra F, Director of Sales at Hampton Inn & Suites Providence/Smithfield, responded to this review

I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the disturbance caused by the pets at our hotel. Your comments have helped us to improve our guest experience. We hope you will consider staying with us again. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We had nothing but a bad experience here. At 8:45 a.m. - an employee opened our door to leave our receipt on the floor. There was no knock, opened the door ! The rooms are noisy, the staff are rude. The room was registered under my guest's name, even with the confirmation and payment was under mine. Having our door... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Debra F, Director of Sales at Hampton Inn & Suites Providence/Smithfield, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

Rochester
1 review
5 of 5 stars Reviewed 1 week ago

The Staff were all helpful and made our stay perfect! They anticipated our needs and were always around to help us during our stay! The breakfast and the afternoon cookies were very good and my son enjoyed them all! The room was clean and the mini-fridge and microwave were a welcomed addition to our room. The beds and pillows were... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Debra F, Director of Sales at Hampton Inn & Suites Providence/Smithfield, responded to this review

Thank you for staying at the Hampton Inn & Suites Providence Smithfield and for taking the time to write a review ! We are happy to hear that you and your family enjoyed the visit and and our cookies. We hope to see you again soon! More 

Hillsboro, United States
1 review
4 of 5 stars Reviewed 1 week ago

The room was clean, and comfortable. The large variety at breakfast will surprise you. They have upgraded the rooms to include enough plugs for all your electronics. This hotel is close to the casino and several Good restaurants. The pool is clean and the exercise room while small is functional. The views from the room need to be improved. A... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Debra F, Director of Sales at Hampton Inn & Suites Providence/Smithfield, responded to this review

Thank ou for taking the time to write a review. We are so glad to hear that you enjoyed our friendly staff, breakfast buffet and warm cookies. We do apolgize for the surrounding properties and since we do not own them, we cannot change them . We do hope you will come back for a visit soon! More 

brampton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Hotel is close to Highway and is a modern new building. There is a Target & 7/11 store close by. Free parking, wifi & B/fest. Next to the hotel is a rock quarry which is not pleasant to see. There is nothing walking distance.

Review collected in partnership with Hampton

Was this review helpful? Yes
Debra F, Director of Sales at Hampton Inn & Suites Providence/Smithfield, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoyed your stay but sorry you did not enjoy the view.the next time you visit , please request our shuttle to drive you to wherever you might want to go. Safe traverls and hope to see you again soon! More 

Shirely, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was my 3rd time staying there with my friend and its always a comfortable experience and the staff are really polite. Great rooms and a great pool. Wifi works great and the rooms are very quiet. Anywhere you want to go is 15 to 30 min away.

Review collected in partnership with Hampton

Was this review helpful? Yes
Debra F, Director of Sales at Hampton Inn & Suites Providence/Smithfield, responded to this review

Thank you for the review and your loyalty. We are so happy that you enjoyed your visit to our hotel and found everything that you needed. Our staff works hard to kepp the hotel sparkling clean and to make you feel at home. We hope to see you again soon! More 

Fairfax,VA
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We've stayed at many Hampton Inn's throughout the US and this one was disappointing. Upon arrival, we approached the check in and were basically ignored and felt we were interrupting the desk staff's conversation. When they did finally decide to pay attention to us, they were unfriendly and rude. We had several issues with the room also. First, the carpet... More 

Was this review helpful? Yes
Debra F, Director of Sales at Hampton Inn & Suites Providence/Smithfield, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. As well, we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate... More 

Salem NH, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay was excellent. Jeremy at the front desk was extremely professional and accommodating. The room was clean and comfortable. I would stay here again. The breakfast was adequate and had plenty of choices.

Review collected in partnership with Hampton

Was this review helpful? Yes
Debra F, Director of Sales at Hampton Inn & Suites Providence/Smithfield, responded to this review

Thank you so much for taking the time to review our hotel! We are happy to hear that you enjoyed your visit to the Hampton Inn & Suites Providence Smithfield . We are also happy that you enjoyed our friendly staff and Jeremy. We hope to see you again soon! Safe travels! More 

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