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All 3 Smithfield hotels

Holiday Inn Express and Suites Smithfield - Providence

2.5 of 5 Hotel   |   1010 Douglas Pike, Smithfield, RI 02917
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66%
Ranked #3 of 3 hotels in Smithfield
A recent review
4 of 5 stars reviewed 3 weeks ago
Pradeep V Bangalore, India
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  • Reviews (48)
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48 people have reviewed this hotel

Traveler rating
    19
    13
    7
    6
    3
See reviews for
10
7
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
1 of 5 stars Reviewed 3 weeks ago

On my third room in three nights - notified them first thing in the morning about a safety issue and returned in the evening only to find that it had not been resolved. Switched rooms and in the morning reported a different, comfort related issue. Returned in the evening only to find that this issue had not been taken care... More

Was this review helpful? Yes
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Datafan, Thank you for taking the time to post your comments. We apoligize for the inconvenience you experienced during your stay. As we tie down the finishing touches to our renovation we realize some of the bumps in the road contribute to disturbances to our guests. For that we sincerely apoligize. Please call me directly on your next stay... More

Bangalore, India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here recently on business trip and the stay was really enjoyable with good housekeeping of rooms, my much needed WiFi was fast enough. Only downside is the checkout time which is 11AM fixed, probably an hourly checkout at a cost if not 24 hrs checkout would be helpful( I was told that the hourly checkout option is being looked... More

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A TripAdvisor Member
5 of 5 stars Reviewed June 1, 2014

My wife and I stayed here with friends we were quite impressed with the remodel job we had a king room very impressed with the size the decor was refreshing and surprisingly the room was very quiet. breakfast buffet was good swimming pool was a little cold. all in all I would recommend if you're in the area to stay... More

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Hudson, New Hampshire
Top Contributor
149 reviews 149 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed May 28, 2014

We've stayed here twice when visiting our daughter in Smithfield. It's nice to know there's a dependable hotel nearby that we can count on. This place doesn't disappoint. Nothing spectacular, but it's clean, quiet and has an ok breakfast buffet. We were very satisfied. What more is there to say?

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Bethlehem, Pennsylvania
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

I have been to better HI Express properties. The room looked like it needed updating. We had a ground level king room. The window looked out onto the parking lot. The bed needed a new mattress; and there were stains on the carpeting. The bathroom was very clean. The room was quiet, considering there was a wedding party and a... More

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IHGCare, Public Relations Manager at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear essaysa, Thank you for staying and taking the time to post a review regarding your recent stay. I am pleased that you found our hotel staff to be professional and friendly. However, I am sorry to hear that we were not able to exceed your expectations when it comes to our room amenities and breakfast served. We value all... More

Kolkata (Calcutta), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 18, 2014

Good value for money ..... Positives - 1. Clean and spacious rooms 2. Excellent complimentary breakfast 3. Very good service - provides good quality toiletries Negatives - 1. No good eat out options within walking distance. You would have to have a car or order pizza! Overall I would rate this hotel as very good.

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Pittsburgh
Contributor
16 reviews 16 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 15, 2014

Had an unexpected overnight stay in Lincoln and needed to find someplace quickly. Debated whether to pay almost double at a neighboring hotel or give this one a try. Check in was personable and efficient; the room very comfortable and well appointed (including Bath and Body Works toiletries!), and the breakfast buffet was very nice. Would definitely stay here again!

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Hilton Head, South Carolina
Top Contributor
208 reviews 208 reviews
12 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed March 22, 2014

Stayed here with a group for a regional event. The good: Recently remodeled so rooms were fresh, bathrooms clean and everything worked. The bad: You can here people walking above you and hear doors slam. I'm not a fan of "free breakfasts" but this was marginally acceptable, coffee weak, limited offerings but at least you could get a banana. I'm... More

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IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Michael H, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the rooms. However, we’re sorry we fell below your expectation regarding sound proofing and breakfast selection. We will address these concerns. I assure you the feedback of our hotel will... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed March 19, 2014

This is an updated hotel with large, clean, comfortable rooms for today's traveller with convenient, accessble plugs for all of the technology that needs to be charged for my day tomorrow (unlike the other National Chain that I stayed in last night in NH). The real plus was Zachary at the front desk. From the moment I walked in, he... More

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Philadelphia, PA
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 13, 2014

We stayed here because we have family in the area. The room was ok, but nothing great - average bed, not super clean but not unsanitary. They have a very basic breakfast available in the mornings. About 30 minutes after check out, I realized that I left my IPod in the room & called immediately. Received the typical runaround, was... More

Was this review helpful? Yes
Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Talluha13, Thank you for taking the time to write a review. Our guests comments only give us the oportunity to address issues in positve and occasionaly not so flattering. We opoligize for the not so positive experiance...certainly this in not our standard order of operation. In regards to your ipod, we opologize for the delay in getting back to... More

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Additional Information about Holiday Inn Express and Suites Smithfield - Providence

Address: 1010 Douglas Pike, Smithfield, RI 02917
Phone Number:
Location: United States > Rhode Island > Smithfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites Smithfield - Providence 2.5*
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Also Known As:
Holiday Inn Express And Suites Smithfield - Providence Hotel Smithfield
Comfort Suites Smithfield
Smithfield Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
84

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