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All 3 Smithfield hotels

Holiday Inn Express and Suites Smithfield - Providence

2.5 of 5 Hotel   |   1010 Douglas Pike, Smithfield, RI 02917
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Ranked #2 of 3 hotels in Smithfield
A recent review
4 of 5 stars reviewed 3 days ago
AshuS Muscat
  • Overview
  • Reviews (52)
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52 people have reviewed this hotel

Traveler rating
    20
    15
    8
    6
    3
See reviews for
11
7
5
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Muscat
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is very well located on the main road Douglas Pike, just a minute drive from Bryant University. Very convenient place indeed. Soothing environment and comfortable hotel - a real value for money.

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1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

We spend 2 nights at this location. This Hotel had a nice room and very good location. 10 mins away from Providence downtown. Great customer service, great ppl and Great price.. best place to live in. :-)

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Atascadero, California
Top Contributor
221 reviews 221 reviews
31 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed July 28, 2014

Seems like a rather new Holiday Inn Express. It seems to be going fine. Nice staff, very polite and helpful. Clean open lobby, Room seems a bit larger than other HI's I have been in. Clean surrounded by woods, quiet and I like it!

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Brooklyn, New York
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 24, 2014

The hotel overall was okay. The breakfast had the standard nice variety of Holiday Inn Express hotels. However, the cleaning person should do a better job. My room had a very visible thick coating of dust on the desk and also on the divider between the bed and couch. I cleaned it myself.

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IHGCare, Guest Relations Manager at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Professor18, Thank you so much for the feedback provided from your stay and your compliment regarding our hotel and the breakfast that was served. We appreciate you taking the time to provide critical feedback which we use to help us improve our services for you and all our future guests. I am sorry for the housekeeping service received. We... More

1 review
1 of 5 stars Reviewed July 1, 2014

On my third room in three nights - notified them first thing in the morning about a safety issue and returned in the evening only to find that it had not been resolved. Switched rooms and in the morning reported a different, comfort related issue. Returned in the evening only to find that this issue had not been taken care... More

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Scott B, Director of Sales at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear Datafan, Thank you for taking the time to post your comments. We apoligize for the inconvenience you experienced during your stay. As we tie down the finishing touches to our renovation we realize some of the bumps in the road contribute to disturbances to our guests. For that we sincerely apoligize. Please call me directly on your next stay... More

Bangalore, India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 25, 2014

Stayed here recently on business trip and the stay was really enjoyable with good housekeeping of rooms, my much needed WiFi was fast enough. Only downside is the checkout time which is 11AM fixed, probably an hourly checkout at a cost if not 24 hrs checkout would be helpful( I was told that the hourly checkout option is being looked... More

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A TripAdvisor Member
5 of 5 stars Reviewed June 1, 2014

My wife and I stayed here with friends we were quite impressed with the remodel job we had a king room very impressed with the size the decor was refreshing and surprisingly the room was very quiet. breakfast buffet was good swimming pool was a little cold. all in all I would recommend if you're in the area to stay... More

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Hudson, New Hampshire
Top Contributor
155 reviews 155 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 28, 2014

We've stayed here twice when visiting our daughter in Smithfield. It's nice to know there's a dependable hotel nearby that we can count on. This place doesn't disappoint. Nothing spectacular, but it's clean, quiet and has an ok breakfast buffet. We were very satisfied. What more is there to say?

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Bethlehem, Pennsylvania
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

I have been to better HI Express properties. The room looked like it needed updating. We had a ground level king room. The window looked out onto the parking lot. The bed needed a new mattress; and there were stains on the carpeting. The bathroom was very clean. The room was quiet, considering there was a wedding party and a... More

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IHGCare, Public Relations Manager at Holiday Inn Express and Suites Smithfield - Providence, responded to this review

Dear essaysa, Thank you for staying and taking the time to post a review regarding your recent stay. I am pleased that you found our hotel staff to be professional and friendly. However, I am sorry to hear that we were not able to exceed your expectations when it comes to our room amenities and breakfast served. We value all... More

Kolkata (Calcutta), India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 18, 2014

Good value for money ..... Positives - 1. Clean and spacious rooms 2. Excellent complimentary breakfast 3. Very good service - provides good quality toiletries Negatives - 1. No good eat out options within walking distance. You would have to have a car or order pizza! Overall I would rate this hotel as very good.

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Additional Information about Holiday Inn Express and Suites Smithfield - Providence

Address: 1010 Douglas Pike, Smithfield, RI 02917
Phone Number:
Location: United States > Rhode Island > Smithfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express and Suites Smithfield - Providence 2.5*
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Also Known As:
Holiday Inn Express And Suites Smithfield - Providence Hotel Smithfield
Comfort Suites Smithfield
Smithfield Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
84

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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