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Village Inn at Narragansett Pier Hotel and Conference Center

1 Beach Street, Narragansett, RI 02882
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Village Inn at Narragansett Pier Hotel and Conference Center
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Ranked #2 of 7 Hotels in Narragansett
A recent review
5 of 5 stars Reviewed January 11, 2015
Kathleen E Block Island, Rhode Island
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210 reviews from our community

Traveler rating
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    58
    28
    30
    49
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57
2
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Astoria, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel in a reserved block for a wedding - many other guests had a much worse time than we did. The experience started off good in that we were allowed to check into our room about 2 hours early because it was ready. The room itself was OK, but there was a sink and vanity in... More 

Was this review helpful? Yes 1
Connecticut
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Room was noisy with bumping bass until really late at night. Asked to change to quieter part of hotel and was told there were no rooms in our tier available! I didn't realize I paid for the bass pumping rowdy loud section! So annoyed. Dirty and under renovation to top it off. Unfortunately the location will keep people coming, but... More 

Was this review helpful? Yes 3
Sayville, New York
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 10, 2015

My mom booked this hotel because we had a wedding at The Towers and it was across the street. It is within walking distance to The Towers and the beach. The hotel is attached to a small marketplace that contains some local boutiques, a spa, a Duncan Donuts and 3 restaurants (Cool Beans, Trio, and an Indian Restaurant). It really... More 

Was this review helpful? Yes 9
General M, Manager at Village Inn at Narragansett Pier Hotel and Conference Center, responded to this review

Hi JMC3783, I'd like to apologize on behalf of the hotel and all of our staff. In recent months we have decided to take the hotel to a higher level. As you know we are renovating the entire property. Please accept our apology, and trust that your review is being taken very seriously. We look to change the face of... More 

New Hampshire, USA
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 16, 2015

A snowstorm that made travel impossible kept us from keeping our reservation. But when we called that morning to see about canceling our room, the front desk manager couldn't have cared less. Her message was, in essence: "Tough luck. Unless you cancel seven days in advance, you lose your deposit." So, $110 poorer, I'll spend my money at another hotel... More 

Was this review helpful? Yes 4
General M, General Manager at Village Inn at Narragansett Pier Hotel and Conference Center, responded to this review

Hi Jeff, This season was extreme for us all. I hope you will give us a chance to make it up to you. We do have strict policies about cancellations, however we always make sure to extend the option for our guests to move their reservation to another date. Not only does this mean you would not lose any money... More 

Block Island, Rhode Island
2 reviews
5 of 5 stars Reviewed January 11, 2015

I recently had a cancelled Ferry to Block Island. I was stranded on the main land. Usually I would stay at a B&B, but ever since I stumbled upon The Village Inn I have forever changed my mind. The staff there were warm and friendly. I learned about a Deal for Block Islanders who get stuck and they kindly discounted... More 

Was this review helpful? Yes
General M, General Manager at Village Inn at Narragansett Pier Hotel and Conference Center, responded to this review

Thank you for your review. We appreciate your business and your company! More 

Stamford, Connecticut
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 5, 2015

Went deep sea fishing out of Galilee - Pt. Judith last Saturday (Jan 3) and stayed overnight at the Village Inn so that I could get up bright and early to be on board at 5AM when the boat left the dock. There was no clock of any type in the room, so I called the desk and asked for... More 

Was this review helpful? Yes 5
General M, General Manager at Village Inn at Narragansett Pier Hotel and Conference Center, responded to this review

Hello not_necessary2014, after reading your review I have looked into the matter. I want to apologize for the inconvenience and frustration. Please accept our sincere apology and know that with a review like this I become adamant about fixing the problem. Shortly after your review was posted we spoke to the Front Desk, Maintenance, and Housekeeping to make sure that... More 

Minneapolis, Minnesota
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed December 28, 2014

I previously reviewed this hotel in 2011 and noted its basic but adequate accommodations. I am sorry to report that the hotel has taken a turn for the worse since then. They've discontinued the free breakfast. The hotel is in disrepair. The common areas are run down and dirty.The rooms don't seem to receive any maintenance or attention.Staff stated that... More 

Was this review helpful? Yes 1
Kingston, RI
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2014

... scheduled for some renovation, as told to me at the desk. Super location... clean, great beds, all amenities... well recommended. There are two fine restaurants in the same building, and there is a always music on the deck in the Summer time.

Was this review helpful? Yes
South Kingstown, Rhode Island
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 11, 2014 via mobile

The Village Inn is in an awesome spot for tourists in Narragansett. It's a shame that it's the only hotel in the pier as it is extremely outdated. It's clean, but you can also tell its had 20+ years of guests in it. It's redciulous that they can get away with charging as much as they do for a 3... More 

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Warwick, Rhode Island
Contributor
15 reviews 15 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 17, 2014

My husband and I were married just down the street in May 2014 and had a block of rooms here and at a hotel down the street...the majority of our guests opted to stay here as it was within walking (or stumbling) distance from the wedding reception. The hotel is not great...it's apparent that it needs some TLC...I would have... More 

Was this review helpful? Yes 5
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