The Royal Plaza Hotel has received numerous reviews of dislike. Why? This is a beautiful hotel with the perfect location. Many hotels in Newport are overpriced with inconsiderate staff members. This is not true at the Royal Plaza. The staff are courteous and professsional and the cleaning maids are kind and thorough with their work. No, this hotel does not... more

The front desk staff is the saving grace for this hotel. They are absolutely wonderful. It is rare to find a front desk staff so pleasant. They will do anything for you. I did not feel that this hotel was clean. The room had an odor and the sink was dirty and hair on the bathroom floor. The vanity was... more

Stay away from this hotel! There was no hot water all weekend, no hair dryer, the hotel was dirty, and did I mention there was no elevator? For the price you can get better in Newport! more

Booked motel for 11 rooms upon reviews originally giving motel 3 1/2 stars...within 2 weeks of wedding, ratings had dropped to 1 1/2 stars. Pros: 1) Good location to wedding site 2) Pleasant, attentive cleaning staff (for the rooms)...desk staff quite pleasant, also. Cons: 1) Hot water only available first 15 minutes of the morning (around 0600 hours). After that,... more

Ok here is the one pro of this property: Location- Just minutes from all of the beaches, mansions, shopping, all the fun of Newport RI. Now for the cons Cold shower that never warmed up no matter how long you ran the water. Our room was never made up. I called the desk to ask why and was told "We... more

This is one of the worst hotels I have ever stayed at. The sheets had stains . There is no blowdryer available. The service and cleanliness of the hotel was terrible. They fixed the beds but did not change the sheets nor did they empty the trash once during our 3 night stay. There was an empty toilet paper roll... more

Our two night stay at the Royal Plaza began with incredibly rude and unhelpful service at the front desk. When we were eventually given a key to our room, the room was simply dingy. The bedding was old and worn, the carpet was damaged and the bathroom was clean only on the surface, under the sink and in the corners... more

The Royla Plaza is nothing special. My biggest complaint is that it is so dark in the rooms, especially at night when there is not light coming from the outside. The walls are very thin and you can hear when anyone goes to the bathroom around you or when someone walks by your room. The bathroom was very very dark... more

We probably should have expected what we received when we booked our room online and paid less than the going rate for other rooms in the area. Immediately, upon entering our 2nd floor room, it was evident that there was a major mold problem. As soon as we walked in, we were hit in the face with the smell of... more