Recently we were required to travel to Newport, RI as our college aged daughter had been taken to the hospital quite unexpectedly. Not knowing about hotel locations or their proximity to the hospital, we blindly selected several hotels to call asking for immediate reservations. Many hotels were not helpful nor courteous on the telephone. Then, I telephoned the Royal Plaza... more

After reading all of the awful reviews on this site, I was scared to check in! Upon arrival, we were greeted at the desk by a very attentive staff. Our room was on the second floor (there are only 3 floors total) and the stairs were easy enough to navigate, even with luggage (nice and wide). I do think it... more

The Royal Plaza Hotel has received numerous reviews of dislike. Why? This is a beautiful hotel with the perfect location. Many hotels in Newport are overpriced with inconsiderate staff members. This is not true at the Royal Plaza. The staff are courteous and professsional and the cleaning maids are kind and thorough with their work. No, this hotel does not... more

The front desk staff is the saving grace for this hotel. They are absolutely wonderful. It is rare to find a front desk staff so pleasant. They will do anything for you. I did not feel that this hotel was clean. The room had an odor and the sink was dirty and hair on the bathroom floor. The vanity was... more

Stay away from this hotel! There was no hot water all weekend, no hair dryer, the hotel was dirty, and did I mention there was no elevator? For the price you can get better in Newport! more

Booked motel for 11 rooms upon reviews originally giving motel 3 1/2 stars...within 2 weeks of wedding, ratings had dropped to 1 1/2 stars. Pros: 1) Good location to wedding site 2) Pleasant, attentive cleaning staff (for the rooms)...desk staff quite pleasant, also. Cons: 1) Hot water only available first 15 minutes of the morning (around 0600 hours). After that,... more

Ok here is the one pro of this property: Location- Just minutes from all of the beaches, mansions, shopping, all the fun of Newport RI. Now for the cons Cold shower that never warmed up no matter how long you ran the water. Our room was never made up. I called the desk to ask why and was told "We... more

This is one of the worst hotels I have ever stayed at. The sheets had stains . There is no blowdryer available. The service and cleanliness of the hotel was terrible. They fixed the beds but did not change the sheets nor did they empty the trash once during our 3 night stay. There was an empty toilet paper roll... more

Our two night stay at the Royal Plaza began with incredibly rude and unhelpful service at the front desk. When we were eventually given a key to our room, the room was simply dingy. The bedding was old and worn, the carpet was damaged and the bathroom was clean only on the surface, under the sink and in the corners... more