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Ramada Middletown

2.5 of 5
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425 East Main Road, Middletown, RI 02842
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Ramada Middletown
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510 reviews from our community

Traveler rating
    45
    83
    151
    139
    92
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • All months
    (510)
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    (90)
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Bradford, New Hampshire
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 days ago NEW

Not impressed - we have stayed at this hotel each year my sister was at school and this time was by far the worst. The room was outdated, beds were hard, AC wasn't working, the bathroom fan blew steaming hot air and the lights were so agressive you almost consider showering in the dark. The staff doesn't seem to care... More 

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Middletown, Rhode Island
1 review
3 of 5 stars Reviewed 1 week ago

Our room mom and dad of groom was fine all worked and was clean but I was quite surprised that many of our relatives and friends had issues. Some of the, had to change room numerous times because of water problems, TV problems which by the way were nitemares and one of the girls had bed bug issues so the... More 

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Daniel C, Manager at Ramada Middletown, responded to this review

Dear maryn822, Thank you for your review, as we enjoyed having your wedding party at the hotel very much! I am glad that we were able to accommodate your guests when they requested a room change, but the other issues you have described were not made apparent to the desk, and therefore, we could not rectify those issues. In the... More 

Cos Cob, Connecticut
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here for years - even before it became a Ramada. Staff have always been helpful and friendly. Close to Newport, Cape Cod and different places in Mass. and Rhode Island. There is a shuttle bus to downtown Newport which is very helpful especially in the summer when it is very hard to park.

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Daniel C, Manager at Ramada Middletown, responded to this review

Dear Penny201318, Thank you for your enthusiastic review, as it's always a joy to see you in our lobby. We hold our loyal customers in high esteem and we hope to continue rewarding your loyalty. Thank you! Daniel Caplin Sales and Marketing Manager More 

Providence, Rhode Island
1 review
2 of 5 stars Reviewed 1 week ago

Dirty, smelly, low end. Piles of trash in the back lot, right outside our window. Couch in room had brown stains on it. Yuck. Hotel seemed understaffed. Hallways were dirty and musty smelling. Price was reasonable.

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Daniel C, Manager at Ramada Middletown, responded to this review

Dear brettj70, I sincerely apologize that our facilities failed to meet your standards; the conditions you've described certainly don't meet our standards either. We aim to make our guests feel as comfortable as possible, and we've certainly failed in this instance. Please accept my deepest apologies and note that if you decide to give us an opportunity to exceed your... More 

Weatherford, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We were originally booked into one of the scariest motels I think we have ever seen, however Ramada of Middletown saved the day! Even though they were/are going through a remodel, the hotel was nice, the rooms were spacious and very warming with comfortable beds! The staff was wonderful and friendly and even the restaurant was super yummy! Best part... More 

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Daniel C, Manager at Ramada Middletown, responded to this review

Dear JJ Metcalf Thank you so much for taking the time to review Ramada Middletown. Believe it or not, I travel a fair amount with work, and there is nothing worse than a scary motel/hotel. Hearing your story gives me such gratification and it is an absolute pleasure to turn your bad day into a good one. I hope you... More 

Whitby, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was convenient on 1 St floor (no elevators) Beds were comfortable Towels plentiful & new Computer in front lobby very old & slow Room WiFi great Within walking distance of Fast Food Restaurants & grocery store (no breakfast included) Front desk personnel very helpful Plentiful free parking Shuttle service to downtown only on weekends Hotel under renovation this visit... More 

Review collected in partnership with Ramada

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Daniel C, Manager at Ramada Middletown, responded to this review

Thank you for your review! I apologize for the current state of our technology, as it is a recurring complaint from our guests which we're attempting to address; we're in the 21st century and our computers should be as well! Safety is an overlooked element of our industry, and reading your review brings me great comfort that all demographics can... More 

Beverly, Massachusetts
1 review
3 of 5 stars Reviewed 4 weeks ago

Stayed here April 17th - 19th, didn't spend much time in the actual room but it also wasn't one that I'd want to spend an extended amount of time in

Review collected in partnership with Ramada

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Daniel C, Director of Sales at Ramada Middletown, responded to this review

Thank you for your feedback, as it's always appreciated and taken very seriously. We apologize that you did not feel our facilities were worthy of an extended stay, and we hope-if you deem a room inadequate in the future-you ask the front desk if an upgrade is available. I hope you give us an opportunity in the future to exceed... More 

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