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Residence Inn Newport / Middletown

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325 West Main Road, Middletown, RI 02842
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Residence Inn Newport / Middletown
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Residence Inn Newport / Middletown
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267 reviews from our community

Traveler rating
    166
    83
    12
    4
    2
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93
80
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43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Old Saybrook, Connecticut
Senior Contributor
28 reviews 28 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

On a birthday trip to Newport, my family and I stayed here. Everyone on staff was welcoming and friendly. We stayed in a 1 bedroom King suite which was comfortable, roomy and very clean. The complimentary breakfast was very nice; offering something for everyone. We enjoyed the indoor pool area. It was a very nice visit!

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Thank you for your nice review. We are glad you enjoyed your visit in a one bedroom suite & all the facilities including the free breakfast and indoor pool. More 

Fort Meade, Maryland
1 review
2 of 5 stars Reviewed 2 weeks ago

My wife and i stayed at the residence inn from april 2-9 . We were charged 200.00 dollars for Incidentals before we even got to our room and bought anything at all. I was alerted by usaa my bank that these charges were made. I was not informed when we checked in that we would be charged 200.00 .and when... More 

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

I was immediately concerned when I read your review. We surely do not want you to be upset by your stay with us. We do require a credit or debit card be presented at check-in & our policy is to secure a "hold" on funds in anticipation that you will incur charges during your stay. I am sorry this was... More 

New England
Senior Contributor
25 reviews 25 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nothing super special, very friendly staff, quiet, and a convenient location for us visiting friends & relatives. Built in the last few years, so it has all the modern touches, but WiFi is old dog slow.

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Thank you for writing about your stay. I am pleased to read that you found the staff to be friendly and that the hotel was quiet. I understand your concern about the internet and we are in the process of increasing our capacity and speed and expect the change to be implemented soon. Thanks for letting us know. Sincerely, Jeff... More 

McLean, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at this Residence Inn simply cannot be more welcoming, friendly and helpful. We've stayed here numerous times and no matter what our request they've been quick and cheerful in their response. Whether it's a quick overnight stay or week(s) long vacation, you'll find every member of the staff genuinely interested in making your stay enjoyable. Numerous acts of... More 

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

We know guests expect a clean, well maintained hotel but believe the real difference is in providing memorable service. I am so pleased to read that you found our team really did make a difference for you. Thanks for writing and we look forward to having you return. More 

New York City, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

If you are planning on visiting Newport you need to do yourself a favor and stay at the Residence Inn in Middletown. The hotel is centrally located, new, spacious, cheaper than the average hotel in Newport, and has a wonderful staff. The rooms are new, spacious, and clean. The rooms have a full kitchen and all of the furniture is... More 

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

We love to hear from guests, especially when the review is as nice as yours. Thank you for taking the time to share your experience with other readers. Sincerely, Jeff More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 22, 2015

I really cannot say enough about this Marriott. Everyone we encountered were extremely helpful and made sure everything was great. It was my granddaughters first birthday and when my daughter checked in they actually gave her a bday card and had everyone on the staff sign it. They also gave her bath items. I'm not saying we were just happy... More 

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clover
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2015

Second stay here as I was marching in Newport Saint Patricks day parade and we live over an hour away. Staff were helpful and friendly. Room was clean, king bed was a bit smaller than standard. Decent sized pool though a bit cold. Close to Starbucks/supermarket/pharmacy. This year we got a one bedroom suite- I think the layout of the... More 

Was this review helpful? Yes 1
Singapore, Singapore
Contributor
13 reviews 13 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 15, 2015

I have stayed at this hotel as both a solo traveler and with my family and it is great for both. I found this property to be very clean, quiet and overall a nice place to stay. In the past, I have stayed here with my family whilst visiting family in nearby Newport. Although this property is not in Newport,... More 

Was this review helpful? Yes 5
Fpo
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 12, 2015

As an active duty member in the United States Navy, I have stayed in hotels all over the World, from the most expensive resorts to the worst 'hole in the wall' places. I have also had to stay in hotels for extended periods of time in places I have travelled and I can tell you that nothing has ever compared... More 

Was this review helpful? Yes 3
Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Dear Maggie, It was certainly a pleasure to have you stay with us. Thank you for all your kind and complimentary remarks. Hope all is well with you and Jake. Please come back & see us when you return. All the Best, Jeff More 

Va Beach
Contributor
19 reviews 19 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 9, 2015

Overall very nice with very friendly staff. Location is very good very central for beeches and only a short drive to Newport without paying Newport priceses. A big plus when staying a week or more. Would diffanly stay here again.

Was this review helpful? Yes 1
Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Dear Dr. S, Glad to hear that you liked our spacious suites that offer kitchen, living room and bedroom areas. It really is nice to have the space for less than what you would pay downtown. We hope to see you in the future. More 

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