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Residence Inn Newport / Middletown

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325 West Main Road, Middletown, RI 02842
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Residence Inn Newport / Middletown
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Residence Inn Newport / Middletown
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271 reviews from our community

Traveler rating
    168
    84
    13
    4
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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  • German first
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  • Any
English first
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    (271)
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Springfield, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Clean, friendly and close to everything!! LOVED my stay here. Free happy hour (beer and wine included) with snacks and a free breakfast which was excellent. I would recommend this place to everyone...absolutely the best!!

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Staff very professional and welcoming. Nice touch with fresh baked cookies and invite to the following evenings meet and greet.We did not eat the breakfast but the room was clean and spacious. Will stay here for a fourth time. It's placed behind another motel. Bed comfy too!

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Dear Kim, thanks for coming back to stay with us for a 3rd time. Who doesn't love fresh baked cookies! Our new complimentary craft beer & wine offering on Mon, Tues & Wed evenings is also becoming very popular so do come back and join us. Thanks, Jeff More 

Clifton Park, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Seems like finding decent hotels near the ocean in places like Cape Cod and Newport Rhode Island is quite challenging. We have stayed at many, most recently the Residence Inn in Middleton/Newport Rhode Island. First let me warn those who may have allergies that this is a pet friendly hotel. Pets are allowed on the first two floors but not... More 

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Dear Paul, Thank you for staying with us. I am sorry that you were not aware that all Residence Inns are pet friendly & that our pet policy was not explained to you. The "low floor" notation on your profile was certainly not appropriate for our hotel given your needs & I'm glad you were relocated to a non-pet floor.... More 

Hartford, Connecticut
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great staff-friendly, fun and accomodating! Cleaning staff-spot on and immaculate. I stay here alot. The nearby Courtyard by Marriott could use a lesson in overall service from this place. That hotel is scary awful (that overly powerful antiseptic odor to cover up stench is the worse)! If your a rewards member and only stay at Marriotts, heed my advice, this... More 

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Dear Richard, Thank you for the great review. We are pleased that you like to stay with us & consider us the best Marriott property in Newport. Sincerely, Jeff More 

Old Saybrook, Connecticut
Senior Contributor
29 reviews 29 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 16, 2015

On a birthday trip to Newport, my family and I stayed here. Everyone on staff was welcoming and friendly. We stayed in a 1 bedroom King suite which was comfortable, roomy and very clean. The complimentary breakfast was very nice; offering something for everyone. We enjoyed the indoor pool area. It was a very nice visit!

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Thank you for your nice review. We are glad you enjoyed your visit in a one bedroom suite & all the facilities including the free breakfast and indoor pool. More 

Fort Meade, Maryland
1 review
2 of 5 stars Reviewed April 10, 2015

My wife and i stayed at the residence inn from april 2-9 . We were charged 200.00 dollars for Incidentals before we even got to our room and bought anything at all. I was alerted by usaa my bank that these charges were made. I was not informed when we checked in that we would be charged 200.00 .and when... More 

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

I was immediately concerned when I read your review. We surely do not want you to be upset by your stay with us. We do require a credit or debit card be presented at check-in & our policy is to secure a "hold" on funds in anticipation that you will incur charges during your stay. I am sorry this was... More 

New England
Senior Contributor
25 reviews 25 reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 8, 2015

Nothing super special, very friendly staff, quiet, and a convenient location for us visiting friends & relatives. Built in the last few years, so it has all the modern touches, but WiFi is old dog slow.

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Thank you for writing about your stay. I am pleased to read that you found the staff to be friendly and that the hotel was quiet. I understand your concern about the internet and we are in the process of increasing our capacity and speed and expect the change to be implemented soon. Thanks for letting us know. Sincerely, Jeff... More 

McLean, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2015

The staff at this Residence Inn simply cannot be more welcoming, friendly and helpful. We've stayed here numerous times and no matter what our request they've been quick and cheerful in their response. Whether it's a quick overnight stay or week(s) long vacation, you'll find every member of the staff genuinely interested in making your stay enjoyable. Numerous acts of... More 

Was this review helpful? Yes 1
Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

We know guests expect a clean, well maintained hotel but believe the real difference is in providing memorable service. I am so pleased to read that you found our team really did make a difference for you. Thanks for writing and we look forward to having you return. More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

If you are planning on visiting Newport you need to do yourself a favor and stay at the Residence Inn in Middletown. The hotel is centrally located, new, spacious, cheaper than the average hotel in Newport, and has a wonderful staff. The rooms are new, spacious, and clean. The rooms have a full kitchen and all of the furniture is... More 

Was this review helpful? Yes 1
Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

We love to hear from guests, especially when the review is as nice as yours. Thank you for taking the time to share your experience with other readers. Sincerely, Jeff More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 22, 2015

I really cannot say enough about this Marriott. Everyone we encountered were extremely helpful and made sure everything was great. It was my granddaughters first birthday and when my daughter checked in they actually gave her a bday card and had everyone on the staff sign it. They also gave her bath items. I'm not saying we were just happy... More 

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