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Residence Inn Newport / Middletown

3.0 of 5 325 West Main Road, Middletown, RI 02842
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#3 of 17 Hotels in Middletown
229 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Residence Inn Newport / Middletown
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Residence Inn Newport / Middletown
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229 reviews from our community

Traveler rating
    143
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Top Contributor
56 reviews 56 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Staff was extremely helpful and the rooms were very large and clean. Had my parents join us to attend our son's graduation from OCS an they couldn't stop ranting an raving about how great the hotel was. Definitely a great experience for all.

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Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We came up for a weekend getaway, all we wanted to do was rest. This place is so clean and inviting . The room we reserved was a one bedroom with fireplace Room. It was great! The room had a fridge, stove,dishwasher, microwave, coffee pot, toaster, and it had dishes and cooking utensils.. It also had two tv's one in... More

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Long Island
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean & comfortable. We only spent one night here but it was very nice. I guess when you pay $250/ night you expect a wonderful hotel, and thats what you get. New rooms. Huge studio suite. Bath clean & mildew free. A/C was quiet & had accurate temp. Bed soft & tons of pillows of various stiffness. Pool was... More

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 4 weeks ago

We have been staying in this hotel for the past three years as we have two children that attend one of the terrific preparatory schools in the area. Recently, the level of service and the general esthetics of the hotel seem to be dwindling. We were here again last night to set up the children for the school year and... More

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Thank you for writing about your most recent stay. I am certainly concerned that you found the service and aesthetics of our hotel in need of improvement. Our team of leaders is very committed to maintaining high levels of product and service that our hotel has achieved since it's opening. We will certainly address all of the areas you mentioned.... More

Cumbria, UK
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is quiet with large apartments, very friendly and helpful personnel and decent facilities. The pool is a good size, the hot tub is good, the tennis court is small, the gym is fine and the laundry room very useful and well maintained. The rooms are well equipped and the beds comfy. The breakfasts are fine. The shuttle bus... More

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New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here over the Labor Day weekend. All the staff here couldn't have been any nicer or more helpful. The room was spacious and well kept. Front desk was especially nice and exceptionally helpful when we needed them.... and we did need them. Nice touch with the morning complimentary hot breakfast. Would stay here again without hesitation. Only a... More

Was this review helpful? Yes 1
Massachusetts
Top Contributor
174 reviews 174 reviews
60 hotel reviews
221 helpful votes 221 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at this property. It was modern and clean. Breakfast was better than most and had plenty of seating, including some outside tables. The bed was comfortable, the kitchen well stocked with supplies. It's a little pricey, but it's very close to Newport.

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Louisville, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2014

From check in with Melissa to checkout with Melissa this Residence Inn is tops. The staff appears happy to be working there and they truly convey that they are happy that you chose them. The breakfast was good, the afternoon cookies something to look forward to after a day of exploring Newport and the afternoon parties unique and festive. This... More

Was this review helpful? Yes 1
Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Thank you for the compliments about Melissa's service and your stay with us. Guests expect clean & comfortable suites but it's always the extra things that make a difference: great service, friendly faces, cookies and a festive party (every Thursday in the summer, next week is Pirates Day!). I'm so glad we could offer some extra touches that you liked!... More

Richmond, Texas
1 review
3 of 5 stars Reviewed August 15, 2014 via mobile

I am writing this review have just laid down for the first time. I'm sorry but for 35000 Marriott point I expect a halfway decent mattress not a piece of plywoood. I am a gold level regular and stay regularly at much lower hotels with much highly superior mattresses. Then when we asked for a mattress pad for our king... More

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Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

I am very sorry that the bed was uncomfortable. Bed preferences do vary considerably and we have both bedboards and eggcrate pads available. I am sorry that the offer of these was not acceptable. I see that you wrote this comment just as you first lay down on the bed and prior to communications with the Front Office Mgr. on... More

Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

We stayed at this hotel in July for 2 nights. Upgraded to a 2 bedroom, worth it, we had a great stay. The staff was very helpful with recommendations for in-town activities. The breakfast was pretty good, waffles :)

Was this review helpful? Yes 1
Mr_Jeff_Miller, General Manager at Residence Inn Newport / Middletown, responded to this review

Family vacations are great and always better when you have a little extra space to spread out. The 2 bedroom suites can be a perfect option. And waffles are offered every day! Thank you for sharing your experience on TripAdvisor. More

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Additional Information about Residence Inn Newport / Middletown

Address: 325 West Main Road, Middletown, RI 02842
Location: United States > Rhode Island > Middletown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Newport / Middletown 3*
Number of rooms: 97
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Also Known As:
Residence Inn Newport / Middletown Hotel Middletown
Residence Inn Middletown
Middletown Residence Inn

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