Four of us were traveling to Newport for the weekend, so we reserved two rooms at the Newport Inn & Spa. After checking in, we headed upstairs to change and get ready to go out to dinner. In my room, I first noticed that it was obviously “un-renovated” – as it seems from other reviews on here that there are... more
Management response from
LoveToTravel02, hotel manager
I was quite surprised by the comments that this guest made after speaking with them on the telephone. First of all, when I spoke with this particular person she complained because the toilet did not work in their room and a light in their friends room and that is why they left the hotel, nothing was mentioned about the rugs...