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All 18 Middletown hotels

Holiday Inn Express Middletown / Newport

2.5 of 5 Hotel   |   855 West Main Road, Middletown, RI 02842
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Holiday Inn Express Middletown / Newport
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67%
Ranked #10 of 18 hotels in Middletown
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Rachel H Waterbury, Connecticut
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221 people have reviewed this hotel

Traveler rating
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    88
    36
    23
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Madison, Wisconsin, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Even though we arrived at 3:45pm and our check-in time was 3:00pm, there were somehow no rooms available for us. We had a very short amount of time to get ready for a wedding. Staff cleaned a room in about 10 minutes and told us we would be 'upgraded' to a suite. Problem is that we had requested 2 beds... More

Was this review helpful? Yes
Cumberland, Rhode Island
1 review
2 of 5 stars Reviewed 5 days ago NEW

I came here for a night away. We got a room with a jacuzzi, however when we went to turn it on it was brown water. The maintenance person came down and said they had a broken tank. So we couldn't use the jacuzzi. So we thought we would go down to the pool and hot tub, that room is... More

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Waterbury, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

For the price you can't go wrong! I stay in the Newport area around the holidays I enjoy doing touristy things like overpaying to look at the same mansion I've already seen three times just because its all decorated for Christmas. That's why when it comes to a hotel less is more! This is the best place to stay if... More

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Charleston, South Carolina
Top Contributor
67 reviews 67 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is not a luxury property and cannot be held to that standard. However, for a moderately priced facility, it exceeded my expectations in many ways.. The staff members were professional and friendly. My room, No. 145, was on the backside of the hotel and was extremely quiet. I enjoyed three great nights of uninterrupted rest. The pool area... More

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Scarsdale NY
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 24, 2014

This is a nice-looking hotel that always delivers less than you expect. I've stayed here before and written middling reviews. I wasn't really considering booking here again, but got a jaw-droppingly low price via Kayak, so, okay. First thing: This hotel seems to court groups of visiting sports teams, so be prepared for noise. (You'll figure out who's been making... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear miatagirl, Thank you for your feedback and for choosing to stay in our hotel again. It is really nice to know that you liked our breakfast buffet selections. On the other hand, my apologies for the inconvenience you experienced over the unsatisfactory service you received from the staff. Your comments are being shared with the hotel management and appropriate... More

Providence, Rhode Island
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 18, 2014

We checked into this hotel after being disappointed by another area hotel. We had stayed at this hotel a year before and we felt comfortable to return to a place that was familiar. Our room smelled fairly clean (no tobacco smells or moldy smells). However, when I inspected underneath the bedding I was not pleased to find human hairs on... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear musiklef, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Bristol, Rhode Island
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 9, 2014 via mobile

Stayed here for New Years...decent location if you don't mind a cheap cab ride to newport. The walls in the hotel were pretty thin but the the rooms were very nice and the hotel was clean. Would stay here again for the price.

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Upstate New York
Contributor
14 reviews 14 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2014

Spent three nights here in December, just after Christmas. Downside was a huge group of children staying for a hockey competition with parents who seemed unfamiliar with any form of discipline! Management seemed to get it calmed down after the first night and gave us a discount so all fine. As always, our top floor room was comfortable and clean... More

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Boston
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 26, 2013

I stayed here for a wedding in nearby Newport, and everything was fine. 1 King bed with a sofabed and we were able to get a Crib as well for no charge. Everything was clean, and the room was spacious enough that the 4 of us did not feel overly cramped. Granted we did not spend a ton of time... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear Trav3l1er, I appreciate you taking the time to review your experience with us. I am glad that you found our rooms to be spacious and well maintained and our location was suitable for your needs. I hope we get the chance to host you again soon should your travels bring you back to the area. Sincerely, Pam G Case... More

York, PA
Top Contributor
63 reviews 63 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 12, 2013

When we arrived we were given an upgrade to a suite due to being platinum members. The suite was spacious and had all we needed. It was clean and had a fridge, microwave, coffeemaker, a cooktop stove and even dishes. All really nice things to have. We were facing Chili's restaurant which wasn't so great because trucks were unloading in... More

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Additional Information about Holiday Inn Express Middletown / Newport

Also Known As:
Holiday Inn Express Middletown / Newport Hotel Middletown
Holiday Inn Express Middletown / Newport Hotel
Holiday Inn Express Middletown
Holiday Inn Middletown
Middletown Holiday Inn
Address: 855 West Main Road, Middletown, RI 02842
Phone Number:
Location: United States > Rhode Island > Middletown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 18 hotels in Middletown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Middletown / Newport 2.5*
Reservation Options:
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