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Holiday Inn Express Middletown / Newport

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855 West Main Road, Middletown, RI 02842
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Holiday Inn Express Middletown / Newport
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Holiday Inn Express Middletown / Newport
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280 reviews from our community

Traveler rating
    76
    116
    44
    26
    18
See reviews for
100
96
9
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this hotel 2 days last week, The location to theareas attractions is great. From the minute you check in until check out you feel like one of a family. The staff were efficient and for a change,friendly and extremely thorough.

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Poughkeepsie, NY
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very clean. Comfortable beds/linens. Felt safe. Complimentary breakfast was better than most with hot items such as eggs, bacon, sausage. Yogurts and varieties of milk, plus the usual cold cereals, fruits, etc. When we checked in they had cookies and mints at the front desk - nice extra touch. Aldi's store and several other stores right across street to walk... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Top Contributor
295 reviews 295 reviews
24 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was at the end of the second floor corridor and the WiFi was hopeless, in fact it is probably best termed as non existent! However, it worked really well in the breakfast area. No problems there! The room was huge, had a very comfortable bed, settee, desk, chair and tv. The en suite bathroom was sizable and had... More 

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Contributor
20 reviews 20 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 16, 2015

The rooms are fine. Everything is pretty modern and clean. The WiFi is poor. Connects ok through a laptop but not well to phone or tablet. Lots of drops. May be because I'm at the end of the building, but the expectation is that it should work. Everywhere. All the time. Especially for the business traveler. Location is good with... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear sfortuna93, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room and cleanliness. However, we’re sorry we fell below your expectation regarding the Wi-Fi service. We will address this concern. I assure you that the feedback of our hotel will... More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2015

My husband and I stayed at the Holiday Inn Express in Middletown for one evening after I ran a road race in Newport. On the positive side, the room, bathroom, reception area, and other common areas were clean. The bed was comfortable, the room was large, and the room was stocked with the usual shampoo, soap, lotion, etc. I was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear 905Ashley, We appreciate you taking the time to share your feedback with us, highlighting not only the bad but also the good points of your stay. We are glad to hear you liked your room accommodations. We are sorry our hotel did not live up to your expectations with regards to the breakfast. We are working hard to ensure... More 

Williamsburg, Virginia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 26, 2015

My wife and I stayed at this hotel for a lovely 3 days last month, The location to The areas attractions is great. from the minute you check in until check out you feel like one of a family. The breakfast was more than adequate and the room was clean and well appointed. The pool and spa were clean and... More 

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 17, 2015

After a big snafu by the Navy Lodge reservation people, we ended up with no rooms for our son's graduation weekend. After reviewing couple of options we decided for the Holiday Inn Express in Middletown, RI. I booked it through TripAdvisor which made it faster and easier. In minutes we were at the hotel and the front desk manager Liz... More 

Was this review helpful? Yes 1
Liverpool, UK
Top Contributor
57 reviews 57 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 8, 2015

We stayed here for three nights as part of a two week road trip around New England. Its in a great location just outside Newport which meant it was a budget conscious option but still allowed easy access to the local attractions. It probably took us 15-20 minutes to drive to the mansions and as the hotel is on the... More 

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srnhg, Owner at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for being our guests at the Holiday Inn Express in Middletown/Newport and writing such a great review. Guests enjoy our convenient location, just minutes from downtown Newport. Our complimentary breakfast is a favorite amenity of many of our guests, and we also offer an indoor pool, hot tub, fitness facility, business center, Wi-Fi, and Chili’s Restaurant on site.... More 

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 6, 2015

My wife and I had already extended our Christmas getaway one night but had to leave and after another scramble of calls, we were able to book a jacuzzi room at the Express, hey, why not!! Basic room (minus the in-room jacuzzi next to our Queen size, comfortable may i add bed), very clean - good times and on our... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear Louis S, Thank you for taking the time to write us a review regarding your recent stay. It is really nice to know that you noticed the cleanliness of the room. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. We take all reviews positive and negative... More 

Needham, Massachusetts
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2015

Mixed, but mostly positive review. Would stay again. Rooms were very large and nice for the price. King size bed plus sofa bed worked well for the three of us. Staff was friendly and helpful. Pool was a good temperature, if only 4 feet deep. Hot tub was great. Extensive free breakfast. However, about 1/4 of the breakfast wasn't worth... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Middletown / Newport, responded to this review

Dear Jeremy W, We appreciate you taking the time to share your feedback regarding your stay with us. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. It is lovely to hear you enjoyed the breakfast and the room suited your... More 

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