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Holiday Inn Express Middletown / Newport

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855 West Main Road, Middletown, RI 02842
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Holiday Inn Express Middletown / Newport
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Holiday Inn Express Middletown / Newport
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294 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Londonderry, New Hampshire
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We have stayed at HI for years, expecting the same level each time. This particular hotel, not so much. To begin with, no fan in bathroom which led to a stinky hotel room. There was someone else's hair on the shower walls. The bedskirts were stained. Breakfast included - hah. Why on earth would a hotel not have enough staff... More 

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Plainsboro, nj
1 review
1 of 5 stars Reviewed 1 week ago

Staying at the Holiday Inn Express is supposs ed to make you smarter... If that is the case, then their staff needs to stay there too! I made a reservation a few weeks in advance of my Saturday night 7/18 stay on Booking.com & booked a room with a king bed and a sofa bed. I call the hotel while... More 

Was this review helpful? Yes
srnhg, Owner at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for your review of the Holiday Inn Express in Middletown, RI. We are sorry to hear that you did not receive the room type reserved. Many of our guests comment that by booking directly on the hotel’s website they have access to the widest selection of available room types, packages, and promotions. In addition, our professional reservationists welcome... More 

New York
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We purchased tickets to the International Tennis Hall of Fame matches only three weeks before, so our choices for lodging were limited. I booked two rooms at this hotel for two nights (Friday and Saturday) for around $1,500 total, which was $1,000 less than the Marriott in Newport. It was absolutely the right choice. The desk staff was friendly and... More 

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Monroe, New Jersey
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were supposed to stay at a friends house, but had a small emergency at 11pm at night, and needed a place to stay. I called the hotel, and was able to negotiate a cheaper rate since it was so late, and the staff was very accommodating. The room was quite large and clean. The hotel included breakfast, but what... More 

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srnhg, Owner at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for being our guests at the Holiday Inn Express in Middletown/Newport and writing such a great review. Guests enjoy our convenient location, just minutes from downtown Newport. Our complimentary breakfast is a favorite amenity of many of our guests, and we also offer an indoor pool, hot tub, fitness facility, business center, Wi-Fi, and Chili’s Restaurant on site.... More 

Hartford, Connecticut
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The HIExp in Middletown is an excellent choice if you want to stay just outside of Newport. It is a very good location for you to get to the center of Newport and the beaches like 2nd Beach. Our check-in was easy. Jordon was extremely pleasant and gave us a quiet room on the 3rd floor per our request. He... More 

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Montreal, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here with kids and husband for 1 night while visiting Newport. Short drive to beaches and everything else around. Nice room, pool and hot tub nice. Kids loved it. Breakfast was decent but pancake machine was broken during our stay and that made for grumpy kids haha. Beds were comfortable, 10 pillows were available in our 2 queen bed... More 

Was this review helpful? Yes
srnhg, Owner at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for being our guests at the Holiday Inn Express in Middletown/Newport and writing such a great review. We are glad you enjoyed our close proximity to downtown Newport and the beaches. As you mentioned the indoor pool is a great feature for families. We hope to welcome you back on your next visit to the area! More 

Dronfield, United Kingdom
Level Contributor
126 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We arrived just after midday and the front desk team, who were very good, found us a room after only a short wait. They also provided a late check out for next day at no additional charge. Our room was first rate - a large king size bed plus separate room complete with additional TV, kitchenette, room safe, sofa and... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2015

This hotel may be showing some wear and tear and may not be the nicest hotel in the area, but I'm giving this five stars because we got a great deal and it more than met our needs for our stay. Despite the fact that most rooms were booked, our room was very clean, check in was smooth and quick,... More 

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Indian Harbour Beach, Florida
Level Contributor
213 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed June 1, 2015 via mobile

We stayed three nights as a home base for visiting Beavertail Point State Park, Sachuest Point National Wildlife Refuge, Norman Bird Sanctuary, Oakland Forest and Newport. It was the perfect location. Very clean and comfortable. We needed help faxing some important documents and Theidia Ellis and Jordan at the front desk were exceptionally helpful. A great spot to base your... More 

Was this review helpful? Yes
srnhg, Owner at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for being our guests at the Holiday Inn Express in Middletown/Newport and writing such a great review. We are glad you enjoyed our convenient location in close proximity to Beavertail Point State Park, Sachuest Point National Wildlife Refuge, and the Norman Bird Sanctuary. Our complimentary breakfast is another favorite amenity of many of our guests, and we also... More 

Manchester Township, New Jersey
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 27, 2015

We visited this hotel with a group of other travelers. The hotel and room appeared clean and the cookies and breakfast offered for free were a nice perk. We happened to drop something on the floor of the room, and saw dust like you could not believe. My husband has asthma and wondered why he didn't sleep well. We told... More 

Was this review helpful? Yes 1
srnhg, Owner at Holiday Inn Express Middletown / Newport, responded to this review

Thank you for your review of the Holiday Inn Express in Middletown, RI. We are sorry for the issues you experienced with your guest room accommodations. We will be addressing your concerns with the manager of the hotel and apologize for your inconvenience. Our complimentary breakfast is a favorite amenity of many of our guests. We provide items as based... More 

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