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Quality Inn & Suites

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936 West Main Road, Middletown, RI 02842 (Formerly Newport Inn)
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Quality Inn & Suites
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Quality Inn & Suites
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22 reviews from our community

Traveler rating
    3
    9
    7
    3
    0
See reviews for
7
5
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1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Farmingdale, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

ill start off with the positive, the bed was EXTREMELY comfortable and large, i have a king bed at home and i felt this was bigger than mine somehow. everything in the hotel was clean, but since its a little outdated it sort of makes everything look dirty, an update to this property is needed and i think would do... More 

Was this review helpful? Yes
Coeur d'Alene, Idaho
1 review
4 of 5 stars Reviewed 1 week ago

I had a remodeled room with a jacuzzi and it was very clean. Bed was very comfy and unlike another reviewer who couldn't get hot water in their tub, I had the opposite problem- my water came out super hot and took a bit to calibrate, but it was nice to use after walking in heels all day. The continental... More 

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Barrington, Rhode Island
2 reviews
5 of 5 stars Reviewed March 2, 2015 via mobile

happened to be a spur of a moment stay. Kim, was very accomodating, and helpful in pulling off a spontaneous surprise. With all the snow we had been getting, I wanted to find something that had a hot tub and a pool so that we may feel a little bit tropical so to speak. I decided to try a room... More 

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 10, 2014

Spent the night here in early November. Large, open lobby with the exercise room on the second floor overlooking the front desk and a huge area to eat the complimentary breakfast. Getting to the room was like walking down an organizational chart but clear signage helped. All was clean looking a smelled fresh. The room set-up was a little different.... More 

Was this review helpful? Yes 4
Qualityinn S, Sales Manager at Quality Inn & Suites, responded to this review

Josh, thank you for taking the time to comment on your recent stay with us. I am so happy to see you enjoyed your stay and were able to take advantage of some of our extra amenities such as the complimentary breakfast and indoor pool. We take pride in creating a comfortable guest environment, and I am pleased to see... More 

Bethel, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 28, 2014

Would defiantly not recommend this hotel..rooms way too small for the price and this one not owned by this famous hotel chain, rather, family owned by the Patel's.!!!! Prefer to stay at a place owned by Americans. Need to be a contortionist to squeeze into the bathroom and fit on the "throne" ..and breakfast no real great bargain...the only best... More 

Was this review helpful? Yes 9
Fairfield County, Connecticut
Top Contributor
100 reviews 100 reviews
23 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed October 23, 2014

I stayed here over the summer as a family girls trip. It was last minute and was originally going to be just me and my two daughter's. Some family members wanted to come and we were able to grab one more room. We had a lot of fun. The staff was very friendly and helpful. The food, not very good... More 

Was this review helpful? Yes 4
Qualityinn S, Sales Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review the Quality Inn & Suites of Middletown, RI. I'm so happy our staff was able to provide friendly and helpful service for your girls weekend! However, I do apologize our breakfast did not exceed your expectations, and for the situation with your daughter's blanket. I will speak with my front desk and... More 

Deerfield Beach, Florida
Contributor
15 reviews 15 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 16, 2014

Usually, my husband and I are looking for an upscale place. But this was boat show time in Newport, RI. The town and all of the neighboring places were completely booked. Therefore, we were lucky enough to still grab a full week at this nearby Quality Inn, which was quite alright and a fair deal for the price. Management was... More 

Was this review helpful? Yes 3
Qualityinn S, Sales Manager at Quality Inn & Suites, responded to this review

Carina, Thank you for the wonderful review of our property! It was our pleasure to host you during your week in Newport. We pride ourselves in providing superior service with comfortable accommodations and I'm so happy you experienced that. We can all forget something from time to time so it was no problem to send your shoes home to you.... More 

Lancaster County, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2014

I brought my friend to Newport as a retirement gift for one night this past Satruday. We have never been there before. This hotel is only a few minutes away from the attractions and not as expensive as the others so we thought we would give this place a try. We arrived to a fairly clean lobby and the desk... More 

Was this review helpful? Yes 3
Qualityinn S, Director of Sales at Quality Inn & Suites, responded to this review

I first off would like to apologize on behalf of our entire staff for the frustrations during your stay. Management has addressed and handled the maintenance issue to ensure this would not happen again. Thank you for taking the time to share your experience and bring these concerns to my attention. I will share your comments with the front desk... More 

New York
Top Contributor
52 reviews 52 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 12, 2014 via mobile

The hotel, despite its renovations is still a bit run down. However, if you are liking for a safe and affordable hotel with plenty of parking located close to downtown Newport, then this hotel is for you. The rooms are spacious, breakfast decent, and overall it is a good experience. For the price it can't be beat.

Was this review helpful? Yes 1
Qualityinn S, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for taking the time to review the Quality Inn & Suites of Middletown, RI. I am so happy to see you had a pleasant stay with us. We are still working on our renovations to give us our "finishing touches". I do hope you will come back and visit once all our renovations are complete. Again, thank you... More 

Southborough, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 29, 2014

Probably one of the worst, outdated hotels I've stayed in, in a long time. Room was large enough, however walls were very thin. i listened to a couple at midnight arguing in the next room like they were in the same room with me. To mask the arguing they turned the t.v. up very loud. Need better insulation in walls.... More 

Was this review helpful? Yes 5
Qualityinn S, Director of Sales at Quality Inn & Suites, responded to this review

Dear kinne2014, thank you for taking the time to comment on your recent stay at the Quality Inn & Suites of Middletown, RI. I would like to apologize on behalf of the entire staff for failing to exceed your expectations during your stay. We want to provide all our guests with a comfortable experience, and I am sorry we were... More 

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